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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Market Risk Oversight Group (MROG) sits within the Global Operational Risk &amp; Oversight (GORO) organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all business units, functions, processes, and geographies at American Express.&nbsp;MROG is responsible for the independent oversight of interest rate, FX, investment, funding and liquidity risk as well as capital management to ensure that these activities are conducted in accordance with AXP’s Risk Appetite Framework, Management Policies and regulatory expectations.How will you make an impact in this role?The Manager/Sr Manager will be reporting to Director, MROG. Specific responsibilities for the team include:<ul><li>Provide effective challenge to key business decisions and strategies to strengthen interest rate, FX, funding and liquidity risk management and/or capital management framework based on internal/industry best practices and changing regulatory landscape</li><li>Perform quantitative/qualitative analysis to identify process gaps and drive insights/recommendations for first line partners</li><li>Perform independent reviews of key treasury risk management processes, such as Liquidity Stress Testing, Contingency Funding Plan, FX hedging, Capital stress testing and communicates review outcome with first line and third line stakeholders</li><li>Manage Risk Appetite Framework (RAF) for treasury risks and support senior management and Committee/Board reporting</li><li>In addition,&nbsp;support the broader uplift in the risk&nbsp;management program, as the Company grows from a Category IV to Category III bank and eventually to a Category II bank.&nbsp;</li></ul>Minimum Qualifications<ul><li>Graduate degree in Finance, Statistics, Actuarial Science, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, or a related field.</li><li>1-5 Years relevant experience in treasury, finance or risk management, including internship experiences</li><li>Strong analytical and problem-solving skills with a risk-reward control perspective</li><li>Proactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to mitigate risks</li><li>Ability to think critically and independently, devote significant attention to details, remain highly organized, and clearly communicate complex material to management</li><li>Self-motivated, result oriented with a keen sense of meeting deadlines for key milestones</li><li>Self-confident with a strong sense of integrity and the ability and willingness to challenge (and be challenged)</li><li>Proficient in Microsoft Office, specifically Word, Excel, and PowerPoint</li></ul>Preferred Qualifications<ul><li>Knowledge of financial concepts/ financial markets and prior experience in treasury/finance function a plus</li><li>Proficiency in handling data and conducting analytics (experience with platforms (e.g. Bloomberg) and programming languages (e.g. SQL,&nbsp; Python) is beneficial)</li><li>CFA/FRM or exam clearing a plus</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager -Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.American Express is on a journey to create a best-in-class Product Organization. Our Product people not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. So, if you’re interested in a career creating breakthrough products and making an impact on an audience of millions, look no further.You won’t just keep up; you’ll break new ground.&nbsp;There are hundreds of opportunities to make your mark on technology and life at American Express. You’ll be challenged everyday as our product organization works to meet the customers of tomorrowAs part of Enterprise Salesforce organization, here’s just some of what you’ll be doing:The Product Manager serves as a key member of the Data and Integration Platform team, which enables seamless integration of Salesforce data with AXP Ecosystem to co-create best customer experience to deliver outcomes faster, better and cheaper. The Product Manager will support in execution of the platform data integration strategy and will focus on Next Gen cloud native integration capabilities, as part of the multi-year journey to build a Modern Data Platform. The Product Manager will collaborate with multiple platform stakeholders and user groups, to understand their needs, drive a robust roadmap and drive products and features from concept to launch in a fast-paced environment. The Product Manager has responsibility for decision making and prioritization for their products, working with marketing, design, engineering, and servicing leaders to convert the product vision and strategy into a well-managed product roadmap with an iterative release cycle with the customer in mind. The Product Manager will participate actively in all phases of the process along with cross-functional teams.&nbsp;<h4>Responsibilities</h4><ul><li>Interacting with customers to identify needs, opportunities, and gaps, and solve problems;</li><li>Works with various stakeholders to continuously define feature priority;</li><li>Collaborate with Salesforce POs and Development teams in US &amp; international markets to improve the selling experience through data and integration capabilities;</li><li>Translates product roadmap features into well-defined product requirements/user stories and acceptance test criteria for Data and API based products &amp; integrations;</li><li>Prioritizes and maintains the platform product backlog balancing the requirements of the platform users across multiple stakeholder teams.</li><li>Refines stories in the backlog so they meet the ‘definition of ready’ that has been established by the team, then working with the team to execute on those stories;</li><li>Know and execute agile best practices and emerging trends for collaboration;</li><li>Focusing on outcomes drives, defines OKRs, aligns with stakeholders &amp; Dev team and manages/tracks/report them consistently to articulate the value.</li><li>Facilitate cross-functional collaboration with design, analytics, engagement, project management, and engineering;</li><li>Supports in Data discovery using SQL skills by performing data profiling and analysis to determine coverage, feasibility, and trends, to formulate data driven solution approaches.</li><li>Assists in coordinating communications, escalates and facilitates resolution of risks, issues, and changes tied to the product development initiatives;</li><li>Work with Business Management/Strategy/Marketing partners, to develop product launch communications for internal and external stakeholders</li><li>Identify and capture gaps in end user experience from product launches and usability studies.</li><li>Utilizes relevant reporting tools to report on and analyze key metrics aimed at understanding and optimizing the product;</li><li>Use analytical skills and strategic perspective to identify trends &amp; recommend solutions that will help improve the user experience;&nbsp;</li><li>Support reporting activities associated with rapid and iterative development</li><li>This role includes Data and Integration Platform Product Management, and will work closely with the Product leadership to devise and execute roadmap &amp; platform strategy.</li></ul><h4>Qualifications &amp; Experience</h4>A successful candidate will have:<ul><li>A good balance of technical knowledge and business acumen with a customer-first mindset;</li><li>A level of proficiency in prototyping, iterative development, understanding of Agile principles;</li><li>Must have Data analytics products &amp;/or API based data integration experience.</li><li>Must have experience with Salesforce</li><li>Must have excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment;</li><li>Must have Outcomes based Mindset, thinking of success criteria, defining and tracking consistently.</li><li>Must have high degree of organization, individual initiative and personal accountability;</li><li>2+ years of experience in Product Management or Product Development preferred.&nbsp;</li><li>Experience in capabilities enabling batch, real time and event driven data integrations preferred.</li><li>Basic SQL skills preferred.</li><li>BA/BS, preferably in CS or technical field.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Associate - Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Digital &amp; Data Solutions (EDDS) creates unified digital experiences for prospects and members across the entire customer lifecycle, powered by data and supports AXP growth by designing best-in-class digital &amp; data capabilities and platforms.The objective of the Enterprise Digital and Data Solutions (EDDS) Control Management Governance team is to establish the Operational Risk and Controls strategy for EDDS,&nbsp;set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.EDDS is looking for a Senior Manager of Governance &amp; Risk Advisory focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.How will you make an impact in this role?The Senior Manager, EDDS Governance &amp; Risk Advisory will:<ul><li>Operate as a front-door to Operational Risk Management (ORM) and help Business Unit (BU) and functional partners navigate ORM for clear solutions to BU-related risk questions.</li><li>Facilitate risk awareness and education within product and service teams to enhance their ability to manage risks effectively.</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication.&nbsp;</li><li>Coordinate with product development and service delivery teams to embed ORM considerations into the product lifecycle and service operations.</li></ul><ul><li>Manage the support of the development of operational risk framework to enable effective risk management and decision making in the BU.</li><li>Assess the needs of BU and functional leaders to ensure sufficient understanding of ORM and controls (e.g., annual knowledge assessments and refresher trainings).</li><li>Compile best practices and learnings from historical product launches and change management initiatives, and share as appropriate.</li></ul><ul><li>Support sharing insights, better practices, themes, etc. across the enterprise.</li></ul>Minimum Qualifications<ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities.</li><li>Excellent project management, communication, and interpersonal skills.</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Experience in at least one of the following: <ul><li>Translating operational risk strategy and appetite into execution guidelines. </li><li>Review the tracking and identifying of issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds. </li><li>Oversee the implementation of the operational risk governance frameworks. </li><li>Communicating and ensuring understanding and adherence to operational risk procedures and standards.</li><li>Manage the operational risk exam management processes.</li><li>Experience in financial services industry.</li></ul></li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is&nbsp;required&nbsp;as the company will not pursue visa sponsorship for these positions.

Senior Manager - Control Management, Governance  & Risk Advisory

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Manager of Business Development (MBD) is a direct sales position on the East NY/NJ District Sales team within the Eastern Region of Merchant Acquisition. This position will focus on high value prospects that have an annual sales revenue up to $10B within B2B verticals and segments that do not currently accept the Card as a form of payment. This role will also work closely with our Global Commercial Services (GCS) and the Regional Centralized Client Management teams to expand B2B coverage, drive charge volume, and a focus on Welcomed Acceptance. The successful candidate will use his/ her in-depth knowledge of American Express and target industries to partner with prospects and internal stakeholders across the blue box to devise and implement innovative deal constructs to unlock previously untapped opportunities.Minimum Qualifications<ul><li>Track record of conceiving, structuring, selling in, and implementing creative, innovative deals</li><li>Ensures proper business process, conduct and compliance controls and adherence</li><li>Demonstrated ability to form relationships and drive consensus with key internal stakeholders, including pricing, legal, Card issuers, Risk, and other internal partners.</li><li>Strong financial acumen. Excellent financial and analytical skills used to prepare and present quantitative analyses to prospects.</li><li>Strong primary and secondary account/ industry research skills; proven track record to bring to bear professional network and third-party sources to develop deep understanding of prospect needs, anticipated objections, and potential leverage points</li><li>Excellent interpersonal skills, both written and verbal. Strong executive presence with collaborators.</li><li>Strong negotiation skills; proven track record in establishing rapport and earning credibility with prospects.</li><li>Flexible; comfortable in a fast-paced environment with evolving priorities and changes in direction.</li><li>Proficiency with Salesforce.com an asset.</li><li>Experienced in prospecting for leads required&nbsp;</li><li>Working knowledge of related American Express products and services is considered an asset.</li><li>BS/BA Degree and 3 years of successful outside sales experience is strongly preferred.</li><li>Self-disciplined and self-motivated to work on own in a home office environment.</li><li>Candidate must be willing to reside or relocate in New Jersey.</li></ul>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Business Development-Sales

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Manager, Global &amp; Large (G&amp;L) Client Management&nbsp;American Express Global Commercial Services is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business.&nbsp;&nbsp;Global &amp; Large U.S. Enterprises (G&amp;L) manages American Express’ largest and strategically important commercial clients.G&amp;L is on a journey to reimagine how best to drive differentiated value and provide solutions that meet the diverse, evolving needs of our clients. The R.E.V. (Retention, Engagement, Value) team is a newly formed team, critical to G&amp;L’s double-digit growth imperative.This team is focused on retaining and growing high potential Large Market accounts with a scalable account management approach.This is an exciting opportunity for an experienced Client Manager to enable R.E.V. in fulfilling its vision as a growth engine for G&amp;L!The R.E.V. Client Manager is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio of approximately 100 clients.Our Client Managers are trusted advisors to our clients, providing them with strategic recommendations on a variety of business objectives and payment solutions. Key Responsibilities include: <ul><li>Serve as payments expert to proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients</li><li>Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to drive spend expansion/growth</li><li>Lead development of proposals and pricing for client renewals and expansion, negotiate client contracts, and oversee implementation of solutions</li><li>Engage, develop, and strongly influence mobilizers across multiple levels within the client’s organization to demonstrate American Express’ differentiated value and achieve profitability objectives</li><li>Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders</li><li>Identify and develop relationships with decision-makers within client organizations to influence program management and growth</li><li>Partner with US Account Growth (USAG) on identifying and realizing growth opportunities&nbsp;</li></ul>Qualifications:<ul><li>Minimum of 5 years prior strategic relationship management and/or sales experience</li><li>Must possess a sense of urgency and deep resilience to drive results and win</li><li>Experience with managing complex and challenging clients</li><li>Proven relationship management skills demonstrating a comfort and effectiveness in establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies</li><li>Entrepreneurial approach to portfolio management; able to identify opportunities and mange through the sales process</li><li>Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth</li><li>Effective oral and written communication skills, with the ability to influence internal and external partners</li><li>Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance</li><li>Ability to effectively present products, technical solutions, and financials to clients in a strategic manner</li><li>Ability to travel up to 20% of the time</li><li>Ability to work in a hybrid PHX environment</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager, Global & Large (G&L) Client Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. You can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.&nbsp;If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.How will you make an impact in this role?<ul><li>Deliver world-class customer service in an in-bound, high-volume travel call servicing environment</li><li>Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements</li><li>Understand our customer needs through consultation to deliver innovative and extraordinary interactions</li><li>Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements</li><li>Communicate new and existing product offerings and value propositions relevant to the Card Member</li><li>Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand</li></ul>Minimum Qualifications<ul><li>1 year experience in tourism, travel, hospitality or cruise and tours</li><li>High-end customer service or sales roles experience</li><li>Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment</li><li>Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide</li><li>Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism</li><li>Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style</li><li>Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices</li><li>Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals</li><li>You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week</li></ul>Additional Requirements:<ul><li>This is a hybrid role and candidates must be able to work in the office a minimum of 3 days a week </li><li>Flexibility to work anytime between 5:00am-2:00am including weekends</li><li>Location: Sunrise, Florida</li></ul>Salary Range: $20.00 to $28.85 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Travel Consultant - Travel & Lifestyle Services

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.<h4>Business Unit/Role Specific Info</h4>Global Commercial Services (GCS) is a leader in the commercial payments solutions space. This exciting and fast-growing business seeks to drive the success of businesses around the world, rooted in the truth that when our business customers thrive, so do we. We strive to serve all of our commercial clients, from the mom-and-pop store on Main Street to the largest global business.We’re looking for graduate level interns to support the GCS product vision as a&nbsp;Product ManagementIntern. The successful candidate will lead the product strategy for one of our commercial banking, cash flow management, or payments products. Product Managers at American Express play a central role identifying customer needs, building outstanding experiences, and leading teams to run and market these products. This is a fast-paced team driving the development of commercial customer solutions at American Express.How will you make an impact in this role?<ul><li>Develop cases for new products, features and customer experiences.</li><li>Shape product marketing strategies to drive customer engagement and new growth.</li><li>Derive insights from the competitive landscape and customer feedback.</li><li>Synthesize analytics and financials to develop data-driven recommendations.</li><li>Document and maintain product management processes and product backlogs, including feature prioritization.</li><li>Collaborate with cross-functional teams including Marketing, Finance, Technology, Legal, Compliance and other team members.</li></ul><h4>Minimum Qualifications</h4><ul><li>Currently enrolled in a full-time graduate degree program</li><li>Students must have a graduation date between December 2025 and June 2026</li><li>1-3 years of previous full time work experience</li></ul><h4>Preferred Qualifications</h4><ul><li>Demonstrated interest in commercial payments, digital products, and product management.</li><li>Strong analytical and problem-solving skills with the ability to distill complex concepts or problems.</li><li>Intellectual curiosity and desire to continually learn about the changing payments landscape and emerging technologies.</li><li>Ability to collaborate with and build strong relationships with leaders, colleagues in different time zones, and cross-functional partners to deliver value.</li><li>Strong project management skills, communication skills, and attention to detail.</li><li>Excellent written and verbal communication skills with ability to present ideas clearly and concisely.</li><li>Demonstrated resilience, proactive problem solving, ‘can do’ attitude, and optimism in changing circumstances.</li><li>Comfort with challenging the status quo and driving continuous process improvement.</li><li>Proficiency in analytical and presentation tools, including MS Excel and PowerPoint.</li></ul>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Salary Range: $38.45 to $87.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Campus Graduate - 2025 Global Commercial Services Product Management Internship New York, NY

Fidelity TalentSource is your destination for discovering your next temporary&nbsp;role at Fidelity Investments. We are currently sourcing for an Associate Business Analyst to&nbsp;work Hybrid at our&nbsp;Westlake, TX facility. Description The Associate Business Analyst is part of a team that enables the Corporate Technology Group to continuously modernize, consolidate and digitize technology solutions and provide an enhanced user experience to Fidelity associates. The Associate Business Analyst works closely with business teams to gain understanding of processes and the context in which the business operates. This role is responsible for documenting the capabilities needed to address operational and technological challenges through targeted improvements. The Team Fidelity’s reputation is built on trust. The mission of Enterprise Compliance is to maintain the firm’s unwavering integrity through the highest professional standards. Enterprise Compliance consists of several key functions including Ethics, Strategy and Planning, Employee Compliance, Workplace Solutions Compliance, Advice Solutions Compliance, Regulatory Compliance, Global Sanctions and Risk Assessment and Testing. The Ethics Office plays a vital role in supporting associates at Fidelity by interpreting laws, regulations, and standards into workable compliance measures, fostering a culture of compliance and ethics through training and awareness efforts, and ensuring program effectiveness through monitoring and reporting. In this role, you will help ensure that Fidelity protects its reputation by providing operational and project management to the team. We are seeking a candidate with a strong project management, technology, and business analysis background, who can thrive in a challenging, deadline-driven team environment. The ideal candidate will apply critical thinking to analyze complex requirements and identify and implement process improvements. Our group is passionate about modernizing compliance using technology, data analytics and process automation. We are looking for someone who is just as driven as we are to find innovative solutions to address compliance needs.&nbsp; &nbsp; The Expertise You Have <ul><li>Bachelor’s degree required </li><li>Previous project management, business analysis or technology environment experience preferred </li><li>2+ years of relevant experience </li><li>Problem solving and data analytical skills </li><li>Positive attitude and goal-driven </li><li>Strong presentation, written, and interpersonal communication skills </li></ul> The Skills You Bring <ul><li>Your communal working style with good interpersonal, relationship management, and facilitation skills </li><li>Your ability to take initiative; your actions and decisions are driven by customer needs </li><li>Your aim to understand business problems and needs as deeply as you can and translate those needs to technical requirements in support of a solution design </li><li>Your collaboration and presentation skills </li><li>You’re a problem-solver and inspire creative solutions </li><li>You can handle multiple tasks and priorities simultaneously </li><li>Your proficiency in MS Word, Excel, PowerPoint and Visio </li></ul> The Value You Deliver <ul><li>Assisting in gathering and documenting business requirements with business users and translating them into functional specifications </li><li>Executing test plans and cases with key stakeholders, ensuring that system tests are successfully completed </li><li>Contributing in projects from gathering initial requirements through implementation </li><li>Facilitating communication between technology team and business users for delivery of effective solutions </li><li>Working closely with Product Owners to determine project estimates, deadlines, and deliverables </li><li>Assisting in performing analysis of current processes and recommending improvements </li><li>Reviewing business user feedback and backlogs to continuously improve solutions </li><li>Working closely with technology team to assist in the analysis and resolution of production support issues </li></ul> How Your Work Impacts the Organization In this role, you will help ensure that Fidelity associates comply with a broad range of securities laws and regulations. By being customer obsessed, you will help associates meet their compliance obligations. You will think and work across Fidelity by partnering and driving solutions with our business and control function partners. By taking risks and valuing pace over perfection, you will help drive innovation in the compliance space. Dynamic Working – Post Pandemic Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.&nbsp; &nbsp;<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Associate Business Analyst

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. You can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex. &nbsp;This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.&nbsp;If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.&nbsp;How will you make an impact in this role?<ul><li>Deliver world-class customer service in an in-bound, high-volume travel call servicing environment</li><li>Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements</li><li>Understand our customer needs through consultation to deliver innovative and extraordinary interactions</li><li>Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements</li><li>Communicate new and existing product offerings and value propositions relevant to the Card Member</li><li>Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand</li></ul>Minimum Qualifications<ul><li>1 year experience in tourism, travel, hospitality or cruise and tours</li><li>High-end customer service or sales roles experience</li><li>Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment</li><li>Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide</li><li>Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism</li><li>Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style</li><li>Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices</li><li>Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals</li><li>You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week</li></ul>Additional Requirements:<ul><li>This is a hybrid role and candidates must be able to work in the office a minimum of 3 days a week </li><li>Flexibility to work anytime between 5:00am-2:00am including weekends</li><li>Location: 18850 N 56th St, Phoenix AZ 85054</li></ul>Salary Range: $20.00 to $28.85 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Unit/Role Specific InfoThe American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant &amp; Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that manage and evolve the company’s relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and handles bank partnerships globally. This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, using our modern capabilities to gain broader revenue streams, and driving innovation both in-house and with partners. To put the scale of our global reach in numbers:<ul><li>More than 80 million global locations accept American Express payment products</li><li>We operate in 198 countries and territories</li><li>We have 135+ million cards in force, that perform 12 billion transactions per year and supply more than $1.5 trillion in network volume</li><li>We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf</li></ul>This internship experience will offer you the opportunity to be part of an innovative and hard-working team focused on making American Express an indispensable payments partner to our merchants, delivering differentiated products and services and driving revenue growth for both merchants and American ExpressThe Business Development (Product Focus) internship at American Express is an exciting opportunity to drive the vision, strategy, and development for our ground breaking B2B products and applications. The ideal candidate is a critical thinker and a problem solver who can balance business, technical, and industry knowledge to deliver innovative solutions that will directly benefit our customers. This role requires you to collaborate with multiple collaborators across the organization. This is a great opportunity to stay on the cutting edge of innovative and disruptive B2B solutions and directly supply to the success of American Express.How will you make an impact in this role?<ul><li>Define the product vision and strategy, go to market and distribution plans, and product value proposition.</li><li>Develop a comprehensive understanding of the merchant &amp; network business and its needs.</li><li>Conduct research on the external/competitive landscape as well as data analysis to help American Express improve performance and drive growth.</li><li>Conduct market research, monitor industry trends, and evaluate the competitive landscape to develop insights and find opportunities to enhance product strategies and roadmaps.</li><li>Define capabilities for new payment products, capabilities, and services, identify/prioritize use cases, and design “minimum viable product” features and user stories to ensure a focus on delivering maximum value.</li><li>Collect and synthesize product important metrics, conduct data analytics, and develop robust cases to drive actionable insights and steer the product strategy.</li><li>Design and lead test &amp; learn pilots, and leverage takeaways to refine the product roadmap or improve the customer experience.</li><li>Develop relationships with a variety of internal and external collaborators.</li><li>Help handle external partnerships to drive new opportunities and expand the business.</li><li>Support the development of new and emerging products, services, features and/or technology applications and platforms, including writing user stories, defining personas, writing features, etc.</li><li>Drive product and/or feature adoption and engagement in partnership with cross-functional collaborators, including development of marketing &amp; servicing materials, and measuring impact post launch</li><li>Engage with internal business partners (e.g., Technology, Data Analytics, other Product groups, etc.) to understand customer needs and problems, flesh out use case details, collaborate on new product concepts, and co-develop solutions.</li><li>Handle projects from concept through execution by partnering with the vital teams to shape a rich and engaging customer experience.</li></ul>This position will be based in New York, NYMinimum Qualifications<ul><li>Currently enrolled in a full-time Master’s or Graduate degree program</li><li>Students must have a graduation date between December 2025 and June 2026.</li><li>Experience in the payments industry is a plus</li></ul>Preferred Qualifications<ul><li>Passion for payments and innovation: Passion for emerging payments, FinTech and the evolving payments landscape. Knowledge of payments industry and disruptive technologies a plus.</li><li>Critical thinking:&nbsp;Ability to synthesize and translate market and industry trends into opportunities for AXP to drive digital spend and further enhance our customer offering.</li><li>Problem solving:&nbsp;Strong analytical and problem-solving skills with the ability to distill down complex concepts or problems. Strategic mentality.</li><li>Project management experience: Superior organizational skills with the ability to autonomously manage several initiatives at once and get results in a fast paced, multi-partner environment with constant change.</li><li>Intellectual curiosity:&nbsp;High-intellectual curiosity, out-of-the-box, creative &amp; critical thinker with experience in complex problem solving and strategic thought leadership. Strong analytical abilities.</li><li>Ambitious spirit: Proactive self-starter with a demonstrated track record for navigating complex and highly matrixed organizations in order to implement and deliver results.</li><li>Collaborative teammate: Ability to collaborate with internal collaborators and effectively operate in ambiguity, white space, and constantly evolving priorities.</li><li>Effective communicator and influencer: Excellent written and oral communication skills, proficient in developing excellent quality presentations and results for an executive audience.</li><li>Strong customer focus</li><li>Project management skills</li><li>Ability to work independently as well as part of a team</li><li>Ability to problem solve and use data to drive insights</li><li>Demonstrated strategic thought leadership to get results</li><li>A track record of results and desire for continuous learning/improvement</li><li>Ability to multi-task and effectively handle time to deliver timely outputs</li></ul>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Salary Range: $38.45 to $87.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

95 Project Management / Professional Services Jobs