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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role Objective:We are seeking upbeat, self-motivated colleagues to join our dynamic outbound sales team. As a Tele Sales Consultant, you will build relationships with Business Card Members and recommend American Express solutions based on their needs.The primary focus of the Tele Sales Consultant is to use inside sales to acquire new commercial customers with annual company revenues of $500,000 to $10 million via phone-based selling. The ideal candidate will have the tenacity and endurance to call potential customers using consultative selling skills to provide business solutions to our prospects through the American Express business suite of products. The Tele Sales Consultant must have a discerning eye for business, great executive presence, and interest in continued career growth. Tele Sales Consultants will have the opportunity to be a part of a field sales career path program where they will receive mentorship, training, job shadowing, and leadership support to gain experience as they progress in their sales career at American Express. &nbsp; Responsibilities: <ul><li>Make outbound calls to contact business owners with annual company revenues of $500k to $10M, using target lists provided by American Express.</li></ul><ul><li>Engage in phone consultations with business owners and decision makers, learn about their needs, and recommend the right American Express Business products.</li></ul><ul><li>Maintain high levels of product and service knowledge, clearly communicate appropriate product features and benefits and other elements of American Express Small Business products. </li></ul><ul><li>Effectively lead pipeline of prospective customers. </li></ul><ul><li>Continuously seek to improve key selling skills, including building rapport, understanding customer needs, handling objections, and closing sales.</li></ul><ul><li>Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure, American Express Leadership Behaviors.</li></ul><ul><li>Champion of and for compliance within US SME and GCS.</li></ul>Qualifications:<ul><li>Inside Sales experience conducting outbound sales calls.</li></ul><ul><li>Experience in a cold-calling environment a plus.</li></ul><ul><li>Consistent record of growing and maintaining business relationships.</li></ul><ul><li>Experience in a highly regulated industry.</li></ul><ul><li>Financial and business acumen.</li></ul><ul><li>Knowledge of the various sales cycles and stages.</li></ul><ul><li>Navigating through multiple digital platforms and web-based tools.</li></ul><ul><li>Active listening skills and a consultative approach to client conversations.</li></ul><ul><li>Strong phone skills with the ability to adapt a message to multiple audiences at various levels.</li></ul>Salary Range: $20.00 to $31.25 hourly + sales incentive + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Tele Sales Consultant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?You will work in a highly dynamic and exciting environment and will have the opportunity to shape strategies and policies for American Express products and services. You will play an influential role working closely with colleagues in other Risk Management teams, Marketing, Finance, Servicing, Legal, Compliance, Banking, and Technology to create world-class strategies and capabilities.This critical team is responsible for managing enterprise risks through the customer lifecycle and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies. This team has delivered industry-leading results year after year while enabling profitable growth and delivering a best-in-class customer experience.This team is structured under two core functions:&nbsp;<ul><li>Credit Risk Strategy: Monitor credit portfolios and optimize profit-based risk management decisions at all stages of the customer credit lifecycle</li><li>Fraud Risk Strategy: Develop fraud prevention strategies on behalf of our customers</li><li>Risk Capabilities: Develop technical solutions and capabilities to manage data and execute credit and fraud risk strategies&nbsp;</li></ul>Minimum Qualifications<ul><li>Bachelor's degree in field required (e.g., Finance, Statistics, Economics, Engineering, or Operations Research)</li><li>1+ years’ experience in either of the two core teams</li><li>Ability to drive project deliverables to achieve business results</li><li>Ability to work effectively in a team environment</li><li>Strong communication skills</li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives</li><li>Ability to integrate with cross-functional business partners worldwide</li><li>Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python</li><li>Knowledge of MS Office – PowerPoint, Excel</li></ul>Preferred Qualifications<ul><li>Advanced degree&nbsp;(e.g., MS, PhD, or MBA)&nbsp;is a plus but not required</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is&nbsp;required&nbsp;as the company will not pursue visa sponsorship for these positions.

Analyst-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?You will work in a highly dynamic and exciting environment and will have the opportunity to shape strategies and policies for American Express products and services. You will play an influential role working closely with colleagues in other Risk Management teams, Marketing, Finance, Servicing, Legal, Compliance, Banking, and Technology to create world-class strategies and capabilities.This critical team is responsible for managing enterprise risks through the customer lifecycle and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies. This team has delivered industry-leading results year after year while enabling profitable growth and delivering a best-in-class customer experience.This team is structured under two core functions:&nbsp;<ul><li>Credit Risk Strategy: Monitor credit portfolios and optimize profit-based risk management decisions at all stages of the customer credit lifecycle</li><li>Fraud Risk Strategy: Develop fraud prevention strategies on behalf of our customers</li><li>Risk Capabilities: Develop technical solutions and capabilities to manage data and execute credit and fraud risk strategies</li></ul>The key responsibilities for Managers in Credit or Fraud Risk Strategy include:<ul><li>Develop and continuously enhance policies, processes, and controls for mitigating credit risk exposure and preventing fraud</li><li>Conduct quantitative analysis to decide the thresholds within which consumers and businesses can access funds (for example: who is approved for a card, how much credit line do they receive, and when they swipe their card, is their transaction approved?)</li><li>Design customer communication and servicing strategies to support risk management strategies, ensuring a positive experience across every customer touchpoint</li><li>Identify, evaluate, and integrate new data sources and capabilities into decision-making</li><li>Analyze large volumes of data to identify emerging credit trends and uncover new fraud patterns</li><li>Partner with other teams across the company to standardize methodologies</li><li>Maintain an effective control environment and respond to operational breakdowns with discipline</li></ul>Minimum Qualifications<ul><li>Bachelor's degree in a quantitative field such as Econometrics, Statistics, Mathematics, Operations Research, Engineering, or Computer Science</li><li>Blend of analytical skills, process expertise, project management, and relationship-building skills</li><li>Ability to handle large datasets using SAS, SQL, R, Python or another similar programming language</li><li>Thought leadership and solution-oriented mindset</li><li>Ability to think strategically and apply both quantitative methods and business insights to drive results</li><li>Ability to build strong relationships in a cross-functional environment</li><li>Clear, effective written and oral communication skills&nbsp;</li></ul>Preferred Qualifications<ul><li>Credit/Fraud risk management experience and understanding of credit lifecycle is preferred</li><li>Advanced degree (e.g., MS, PhD, or MBA) is preferred but not required given a suitable combination of formal education and work experience</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is&nbsp;required&nbsp;as the company will not pursue visa sponsorship for these positions.

Manager-Risk Management

<h4>Summary of Position</h4>The Systems Management Specialist evaluates and assigns resources for promotional requests. Client facing, this position is responsible for keeping our Clients apprised of project status and changes. Also a System Administrator for Workfront, they assist in configuration, license management rights and permissions, and process implementation. The Specialist manages organization of high level initiatives as well as lower level triage within Jira and ensures teams complete all tasks/projects on time, within scope, and assesses risk along the way.<h4>Responsibilities</h4><ul><li>Receive and evaluate promotional requests in Workfront for metadata accuracy and timeline feasibility, and proof project setup</li><li>Assign resources and manage workloads across various Content Operations team members</li><li>Oversee change management over project lifecycles</li><li>Ensure assets travel through systems properly, and troubleshoot errors as they arise</li><li>Facilitate communication between stakeholders and technical teams as system’s subject matter expert</li><li>Manage licenses and grant user permissions in Workfront</li><li>On-board and train on new processes within Workfront</li><li>Work closely with Fusion integration team on new builds</li><li>Collaborate with other teams to improve production workflows across all mediums</li><li>Intake and manage new features and enhancement requests in Jira</li><li>Manage Jira Kanban boards for both epics and enhancements</li></ul><h4>Qualifications and Skills</h4><ul><li>Bachelor’s degree or three years related experience: operations, media, or training</li><li>Highly developed analytical and organizational skills</li><li>Superior written and verbal communication skills</li><li>Knowledge of Workfront project management software, Jira and/or video production a plus</li></ul><h4>About STARZ</h4>STARZ (<a href="http://www.starz.com" target="_blank">www.starz.com</a>), a Lionsgate company, is a leading media streaming platform committed to delivering premium content that amplifies narratives by, about and for women and underrepresented audiences. STARZ is home to the highly rated and first-of-its-kind STARZ app that offers the ability to stream or download STARZ premium content, as well as the flagship domestic STARZ® service, including STARZ ENCORE, 17 premium pay TV channels, and the associated on-demand and online services. STARZ is available across digital OTT platforms and multichannel video distributors, including cable operators, satellite television providers, and telecommunications companies. In February 2021, STARZ launched #TakeTheLead, a multi-faceted and innovative inclusion initiative expanding its existing efforts to improve representation on screen, behind the camera and throughout the company.<h4>Our Benefits</h4><ul><li>Full Coverage – Medical, Vision, and Dental</li><li>Annual discretionary bonus and merit increase</li><li>Work/Life Balance – generous sick days, vacation days, holidays, and Impact Day</li><li>401(k) company matching</li><li>Tuition Reimbursement (up to graduate degree)</li></ul><h4>Compensation</h4>$42,300 – $63,400<h4>EEO Statement</h4>Lionsgate is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Lionsgate will provide reasonable accommodations for qualified individuals with disabilities. Lionsgate will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law. &nbsp;&nbsp;

STARZ

Specialist, Content Operations Systems Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Business Unit/Role Specific InfoThe Global Risk &amp; Compliance Organization (“GRC”) independently oversee the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.How will you make an impact in this role?We are seeking a seasoned leader to spearhead the transformation of our Enterprise Risk Management (ERM) framework. This role will be pivotal in reshaping our risk management strategies, aligning them with organizational goals, and ensuring compliance across all levels. The ideal candidate will bring a strategic mindset, deep expertise in ERM, and a proven track record in leading large-scale transformations within a PMO.Key Responsibilities:·Lead the enhancement of ERM strategies and frameworks, aligning them with business objectives.·Develop and implement risk management policies, processes, and tools.·Assess areas for improvement within the ERM framework and execute corrective actions.·Collaborate with cross-functional teams to identify, assess, and mitigate risks.·Provide executive-level insights and recommendations to senior leadership.·Ensure compliance with regulatory requirements and industry best practices.Minimum Qualifications<ul><li>·Minimum of 5 Years of Risk Management experience required; bachelor’s and advanced degree in finance, economics, business administration, or related field.·Extensive experience in ERM and risk management within large organizations.·Proven leadership in driving transformation initiatives in a PMO setting, management &amp; risk consulting experience is a plus.·Strong understanding of regulatory requirements and industry standards.·Excellent written &amp; verbal communication and stakeholder management skills.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Business OverviewCredit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience. The Digital Risk Products &amp; Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital software products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card &amp; non card business globally.As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative risk products that advance our market share and the way we do business. If you are interested in building the innovative digital risk products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Risk Products team.Job ResponsibilitiesThere are diverse set of roles within Digital Product job family, with varying responsibilities and skill requirements. We aim to develop next generation software products and solutions to solve risk management needs using latest tools and technologies. Collaborate with multiple risk strategy partners, technology teams and other product teams to build &amp; iterate on products that directly impact millions of customers and prospects.A brief description of the roles and skills is outlined below:Digital Product Management<ul><li>Create product vision and drive end-to-end product development including market research, competitive analysis, roadmap planning, prioritization, rationalization/globalization, feature &amp; user story development, product design and launch</li></ul>Digital Product Development<ul><li>Manage the implementation of risk products, drive global, reusable &amp; configurable design, prioritization, rule authoring, testing, integration, and product launch using low-code tools. This cluster includes a diverse set of roles, with varying technical requirements from Low-Code tools to Pro-Code programming skills</li></ul>Selected candidate will be allocated to one of these roles depending on the fitment, business needs and candidate's choice and experience.Qualifications and Skills Required: <ul><li>Ability to drive project deliverables to achieve business results</li><li>Ability to work effectively in a team environment</li><li>Strong communication &amp; interpersonal skills</li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives</li><li>Customer-centered design approach and experience developing software products or services in partnership with different business partners globally</li><li>Experience in prototyping, iterative development, Scaled Agile Framework, and principles is a plus</li><li>Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus</li><li>Knowledge of MS Office – PowerPoint, Excel</li><li>Bachelors in a relevant field. Master’s is a plus</li><li>1-2 years of experience in product development or management, or a related field for Associate position; 3-4 years of experience in product development or management, or a related field required for Sr. Associate position</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Associate/Senior Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Operational Risk &amp; Oversight (GORO) organization within Global Risk and Compliance (a Second Line of Defense function) is responsible for identifying and managing risk across all business units, functions, processes, and geographies at American Express.The Enterprise Risk Management (“ERM”) &amp; Strategic Initiatives team within GORO provides an independent view of risks faced by American Express and is responsible for aggregating the risk profile for the Company. The team is focused on key risk management activities, including but not limited to, risk identification, risk appetite framework and independent oversight principles, supporting the year end risk assessment for the Company, and leading key projects that deliver on the strategic priorities of the Head of Enterprise Risk Management.These responsibilities span the AXP Bank Holding Company as well as the subsidiary US Bank (American Express National Bank).The Director of US Enterprise Risk Management is responsible for independent risk management of key risk areas across the Company. Effective independent risk management is achieved by identifying, measuring, monitoring, or controlling risk at the aggregate, individual or initiative level Risks. This is supported by an organizational reporting structure which enables independent risk management to maintain its independence from front line units.Specific responsibilities for the Director of US Enterprise Risk Management include:<ul><li>Maintain a deep understanding of various Interagency Supervisory Guidance on Risk Management, including, but not limited to: OCC Heightened Standards, Internal Control booklet of the Comptroller’s Handbook, Corporate and Risk Governance booklet of the Comptroller’s Handbook, Large bank Supervision booklet of the Comptroller’s Handbook.</li><li>Are able to integrate regulatory expectations into the enterprise risk management framework to ensure compliance with risk management programs and practices.</li><li>Identify, monitor, and report on the effectiveness of risk programs to internal and external stakeholders, including Senior Management, Audit, the Boards of Directors, and Regulators.</li><li>Assist with the design and execution of frameworks and processes for measurement, approving, monitoring and management of risks, while providing effective challenge.</li><li>Provide ongoing monitoring of Company-wide adherence to risk limits and risk escalations, and timely and disciplined escalations of risks.</li><li>Establish and maintain appropriate governance and management policies for all areas of risks.</li><li>Develop the Enterprise Risk Management framework, standards, and processes, ensuring implementation with the Enterprise and Bank-wide operational Risk policies and maintaining a safe and sound control environment.</li><li>Coordinate activities to ensure effective execution and coverage of risk framework elements, including significant event reviews, targeted risk assessment reviews, key risk indicators, and qualitative Enterprise Risk Appetite Framework.</li><li>Oversee and provide coaching to the Enterprise Risk Management team.</li></ul>Qualifications:<ul><li>Bachelor's degree in finance, economics, business administration, or related field; advanced degree required.</li><li>Minimum 8 years of experience in enterprise risk management, or similar risk management discipline, within the financial services industry.</li><li>Strong understanding of financial markets, products, and regulatory requirements impacting risk management.</li><li>Proven track record of designing and implementing enterprise-wide risk management frameworks and methodologies.</li><li>Excellent analytical, communication, and influencing skills with the ability to interact effectively with senior stakeholders.</li><li>Demonstrated leadership capabilities, including the ability to build and motivate high-performing teams.</li><li>Professional certifications such as FRM, PRM, or CRM are highly desirable.</li><li>Strategic thinker with the ability to anticipate and mitigate risks while driving business growth and innovation.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Business OverviewCredit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the Digital Products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience. The Digital Risk Products &amp; Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital software Digital Products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card &amp; non card business globally.As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative risk Digital Products that advance our market share and the way we do business. If you are interested in building the innovative digital risk Digital Products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Digital Risk Products team.Job ResponsibilitiesThere are diverse set of roles within Digital Product job family, with varying responsibilities and skill requirements. We aim to develop next generation software Digital Products and solutions to solve risk management needs using latest tools and technologies. Collaborate with multiple risk strategy partners, technology teams and other Digital Product teams to build &amp; iterate on Digital Products that directly impact millions of customers and prospects.A brief description of the roles and skills is outlined below:Digital Product Management<ul><li>Create Digital Product vision and drive end-to-end Digital Product development including market research, competitive analysis, roadmap planning, prioritization, rationalization/globalization, feature &amp; user story development, Digital Product design and launch</li></ul>Digital Product Solutions Design<ul><li>Manage the implementation of risk Digital Products, drive global, reusable &amp; configurable design, prioritization, rule authoring, testing, integration, and Digital Product launch using low-code tools. This cluster includes a diverse set of roles, with varying technical requirements from Low-Code tools to Pro-Code programming skills</li></ul>Selected candidate will be allocated to one of these roles depending on the fitment, business needs and candidate's choice and experience.Qualifications and Skills Required: <ul><li>Ability to drive project deliverables to achieve business results</li><li>Ability to build positive relationships, operate effectively within large cross-functional teams, and influence business partners to drive ground-breaking change</li><li>Strong communication &amp; interpersonal skills </li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives</li><li>Customer-centered design approach and experience developing software Digital Products or services in partnership with different business partners globally</li><li>Experience in prototyping, iterative development, Scaled Agile Framework, and handling a backlog of initiatives optimally </li><li>Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus</li><li>Knowledge of MS Office – PowerPoint, Excel</li><li>Bachelor's degree in mathematics, statistics, engineering, computer science, econometrics, or equivalent field of study</li><li>Advanced degree in mathematics, statistics, engineering, computer science, econometrics, or another equivalent field of study preferred</li><li>3-5 years’ experience in an agile Digital Product Development/Owner role. 5+ years of experience in Digital Product Development /Owner required for Senior Manager role</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager/Senior Manager-Digital Product Management

<h2>Company Description</h2>Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.<h2>Job Description</h2>We have an exciting opportunity available for a Consumer Insights Manager supporting our international marketing team.&nbsp; Responsibilities include: strategic leadership and vendor relationship management for primary brand-level research initiatives, both proprietary and through syndicated/trade partners; development of target audiences and fan segmentation for major INTL markets consistent with the brand’s voice of the customer strategy; identification of insights that drive overall brand communication, new product development and product positioning; supporting our new market entry initiatives though pre-market assessment research; and consolidating key insights/trends to share with our franchisees and field teams on a regular basis.&nbsp;Key Accountabilities Include:Consumer Research and Insights<ul><li>Proactively identify and champion consumer insights that will grow the business, using strong thought leadership skills.</li><li>Collaborate with cross-functional teams to identify strategic questions for the business that can be solved through research and champion the effectiveness of utilizing data, analytics, and insights to shape business and marketing plans.</li><li>Build the annual research plan and budget based upon an analytical review of historical consumer data and custom research, along with the strategic direction for the brand, menu and consumer.</li><li>Utilize syndicated and custom research to provide organization leadership with an understanding of marketplace risks and opportunities.&nbsp;</li><li>Manage research vendors to ensure support of research goals, getting the greatest possible value from research investment.</li><li>Effectively present insights and recommendations to marketing teams, executives, and franchise committees.</li><li>Manage and elevate our Brand Health trackers in key markets around the world.</li></ul>Voice of Consumer<ul><li>Lead &amp; incubate brand-level research projects. Directly engage with key leaders across the organization to advance strategic plans, key projects, or other critical items.</li><li>Develop, evolve and communicate the consumer journey map and consumer touchpoints. Prioritize the most critical drivers in our customer experience. Provide recommendations, present, and influence relevant stakeholders to address gaps and opportunities in the customer experience.</li><li>Utilizing data and research, define key targeted consumer segments and personas. Connect and share learnings within the organization and participate in developing into go-to-market strategies for the brand.</li><li>Contribute as a strategic leader in key business meetings and process as voice of consumer and help enable consumer-first decision making.</li><li>Establish digital acquisition and CEM best practices in order to leverage our customer data to drive 1:1 marketing and loyalty/retention.</li></ul>New Market Entry<ul><li>Support our new market entry initiatives by fielding pre-market assessments to gauge overall interest/appeal of our concept and to identify opportunities to optimize.</li><li>Onboard new markets as well as emerging markets to ensure the appropriate level of brand/consumer understand in their respective market.</li><li>Work in partnership with marketing, franchisees, and field teams to develop strategies that drive top and bottom funnel improvements.</li></ul>Calendar Support<ul><li>Lead the upstream stages of our product development process to identify consumer, flavor, and menu trends that will help to define future menu concepts.&nbsp;</li><li>Manage the validation of product concepts as well as fully developed products to ensure overall appeal and market potential.&nbsp;</li><li>Work closely with the marketing team to inform brand/promotion briefs, providing rich insight and product benefits to drive our go-to-market communication plans.</li><li>Support the marketing team in the overall brand positioning to ensure that we are remaining relevant and true to our core brand attributes across international markets.&nbsp;</li></ul><h2>Qualifications</h2>Education/Experience<ul><li>B.A. or B.S. Degree in Marketing Research or Marketing or Social Sciences, or equivalent combination of education and work experience.</li><li>Master’s degree a plus.</li><li>5+ years relevant business experience. Strong background in marketing research, particularly customer research. Experience in general marketing (product marketing, brand marketing, calendar planning) and/or competitive intelligence a plus.</li><li>Proven familiarity and experience in effective data management &amp; analysis, independent management of custom research studies, ability to independently derive impactful insights out of data, demonstrated experience with custom research design, strong ability to interact with impact with varying levels of marketing organization.</li><li>Experience effectively collaborating with a team of marketing, analytics and/or customer support professionals.</li><li>Experience in either food, retail or restaurant category preferred.</li><li>Experience working within a franchisor organization, preferably a QSR brand.</li></ul>Skills<ul><li>Ability to work with marketing project teams and marketing leadership to identify business issues and provide relevant insights to impact calendar development and assessment.</li><li>Able to translate information across multiple studies and sources into actionable business direction.</li><li>Provides clear point of view based on available information.&nbsp;</li><li>Communicates insights in a manner that provides clear direction.&nbsp;</li><li>Influences by building upon past learning applied to current problem to guide management perspective.&nbsp;</li><li>Integrates and translates learning across multiple projects.</li><li>Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients.</li><li>Strong communication skills, with the ability to articulate marketing concepts to a variety of audiences.</li><li>Strong ability to multi-task and prioritize multiple projects and requests simultaneously, within an intense, deadline-driven environment.</li><li>Well organized with a high attention to detail and accuracy.</li><li>Ability to provide excellent customer service to both internal and external clients.</li></ul><h2>Additional Information</h2>All your information will be kept confidential according to EEO guidelines.&nbsp;Our Commitment to Diversity, Equity and InclusionWe are committed to creating a culture of diversity, equity and inclusion for all who touch DQ.&nbsp; We believe in and commit to fostering a community where employees bring their authentic selves to work; where we recruit, engage and retain employees, franchise owners and suppliers with diverse background and identities; and where everyone feels welcome engaging with our DQ brand.

Consumer Insights Manager (Market Intelligence)

Position Title: Student Activities Coordinator Department: Student Life (STC) Division: Dean of Students (DOS) Employee Status: Full-time Type: Professional Staff Association (PSA) Grade: L Salary: ($58,000-$59,000 annually) FLSA: Exempt _____________________________________________________________________________ &nbsp; Reporting Relationships Reports to: Supervision is received from the Director of Student Life and Intercultural Student Services Supervision Exercised: Supervision may be exercised over student workers Job Summary: Position responsible for developing, implementing, and coordination of a comprehensive student life/activities programs including student life programming, curricular and co-curricular involvement, multicultural and diversity programming, student government association, clubs and organizations, and the proactive recruitment and retention of students engaged in student life initiatives. &nbsp; Provide support for various functions within Student Life and Intercultural Student Services. Generally, serves as a contact for the day to day functions and works closely with the Director of Student Life and Intercultural Student Services to successfully carry out the mission, vision and goals of the department as well as educate the college community on policy and procedures related to core business. As a staff member, this position may be involved with coaching and mentoring students on academic and personal needs. &nbsp; Essential Duties and Responsibilities include the following. Additional related duties may be assigned. 1. Coordinate educational, cultural and community experiences for the student community. 2. Serve as Primary Advisor for Campus Activity Board and specifically work with,all Club Executive board members on goal setting and completion. Advise student leaders (Executive Council) on methods and processes. Assist in problem solving a variety of issues. Mentor student leaders throughout the academic year. 3. Oversee Executive Council Meetings and provide guidance to the Vice President of SGA, responsible for leading the meetings 4. Prepare and monitor budgets and reports. Perform computations and routine statistical analysis using Excel. Oversee day-to-day budget expenses and resource allocation, including maintaining records of expenses and revenues, as well as attendance and other data. 5. Provide direction, and ongoing support to all campus clubs and organizations in Student Life. 6. Identify appropriate conferences for student leaders to attend. Ensure travel form completion and compliance with all College travel rules and regulations. Gather information for all student organization travel and track the information for annual reporting. 7. Work with Director to develop and coordinate the work of appropriate departmental assessment and evaluation tools. Create annual calendar of assessment projects and report outcomes via the Co-Curricular Assessment Committee. Serve as Co-Curricular Assessment Committee member. 8. Develop, oversee, recruit and manage the club advisor process, including developing the advisor training which are held during the Welcome Weeks. 9. Develop and follow standard operating procedures for club advisors. 10. Coordinate educational, cultural and community experiences for the student community. Make travel arrangements. Travel with students to leadership development conferences and meetings, serving as advisor and college representative. Mediate situations as needed. 11. Coordinate with the Communications and Marketing Department for all photographing and video documentation. Design, develop, and oversee implementation of relevant marketing strategies and initiatives directed at students, prospective students, faculty, staff, and the general public; edit and coordinate production and distribution of a range of promotional publications. 12. Work with Publicist/Web Coordinator to develop, update and maintain content on Student Life website and social networking sites. 13. Maintain current knowledge of policy and procedure for student activity and related programs and services. 14. Regularly review and work with campus services to update and maintain event policy as needed. Attend logistics meeting, as needed. 15. Serve as a resource to student groups and/or populations as an advocate for their concerns. 16. Serve on Co-curricular Transcript Committee and implement initiatives in Student Life 17. Oversee all contractual obligations and financial transactions (i.e., Program fees, speakers, stipends, contracts, and related business matters) in accordance with approved Student Life initiatives and activities and events. 18. Serve on college committees as needed. 19. Serve as a resource to student groups and/or populations as an advocate for their concerns. 20. Serve on Co-curricular Transcript Committee and implement initiatives in Student Life. 21. Regular attendance is expected. 22. Using tact and courtesy, the ability to establish and maintain effective relationships with persons contacted in the course of work. 23. Oversee the operation of the Student Life online interactive student engagement space.&nbsp; 24. Liaise with Director, establish an annual reporting system. 25. Liaise with student leaders, coordinate Student Leadership Banquet. 26. Coordinate Student Life recruitment days (e.g. Student Club Fair). 27. Assist and be part of diversity programming, such as Hispanic Heritage Month, Black History Culture Month, Women’s History Month and LGBTQAI + planning committees, attend PAIC. 28. Develop and implement with the support of student leaders, student life signature events, such as Welcome Week, Spring Semester Kick Off, Leadership Banquet, Student Involvement Fair, Athletic National Championship celebrations, Midterm Mania, and Finals Frenzy. 29. Assist with maintaining department website. 30. Other duties as assigned. &nbsp; Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. &nbsp; Minimum Qualifications Bachelor’s Degree required. Master’s Degree is preferred. 1. Ability to read, understand and express oneself clearly. 2. Exceptional oral communication, public speaking, and written skills are necessary. 3. Must have experience with organizing large and small events in a higher educational or similar organization. 4. Must be able to demonstrate experience with individual student and student group advising, and experience working with diverse populations. 5. Prefer experience in a community college setting. 6. Prefer a knowledge base and/or experience in student development or group development theory. Work Environment While performing the duties of this job, the employee regularly works in an office setting. Regularly scheduled events or trips outside of the office involve travel and potential after hour requirements. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.

95 Project Management / Professional Services Jobs