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American Express Travel Related Services Company, Inc. seeks Senior Managers, Digital Product Management to support the development of software products in alignment with business objectives and create business and technical documentation as required by the development lifecycle. Define product scope and objectives, ensure compliance with standards and best practices, and drive production issue management, analysis, and issue tracking. Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reduced operational risk, and increased business value. Create features, user stories, and acceptance test criteria within business and technology initiatives. Work closely with technology teams to develop, test, and deliver defined capabilities and rapidly iterate new solutions. Position requires a Bachelor’s degree in Computer Science, Engineering, Information Systems, Mathematics, Business Administration, Business Analytics or a related field, and 2 years of experience with leading large-scale product development projects through all phases of the systems development lifecycle. Experience must include 1 year of experience with each of the following: Product design and development; business systems analysis, including requirements analysis and definition; root cause analysis, developing business process flows, and designing, building, and testing application code; presenting complex technical solutions to both technical and non-technical audiences; leading and influencing development partners in a cross-functional environment; Agile rapid application development; data analysis using SQL and Java; front end technologies; monitoring and improving billing and order management systems; MS Visio; Scrum methodologies; and User Acceptance Testing (UAT). Telecommuting is available up to 2 days per week.Job Location: New York, NY Salary Range: $90,000.00 - $170,000.00 annually&nbsp;We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location. #LI-DNI

American Express

Senior Managers, Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Due to continued growth in our business, American Express recently ascended the ranks of the Federal Reserve’s bank categorization. As a Category III firm, American Express continues to evolve to meet these heightened requirements. The Capital Enterprise Management Office (CEMO) within Treasury at American Express (AXP) is responsible for overseeing the Company’s participation in the Federal Reserve’s Comprehensive Capital Analysis and Review (CCAR). The team leads the creation and submission of the Company’s annual Capital Plan and ensures the stress testing program remains well-designed, well-controlled, insightful, and thoughtfully tailored to regulatory expectations. The Strategy and Transformation team with CEMO leads the strategic and innovative projects which drive efficiencies, increase automation, improve our analytical capabilities, and change the way we do work.&nbsp;As a member of CEMO, the Director will be responsible for leading our key capital stress testing related initiatives, as well as other process improvements. They will have a unique and exciting opportunity to identify innovative solutions for complex problems and lead them to fruition for both AXP and the American Express National Bank (AENB). In order to do this, the Director will work closely with global stakeholders including Treasury, Corporate Planning, Finance, and Risk.&nbsp;How will you make an impact in this role?<ul><li>Analyze existing capital stress testing processes to identify areas of improvement and implement enhancements.</li><li>Scan the external environment to identify best in class solutions and share recommendations with Senior Leadership.</li><li>Design and implement high quality sustainable solutions while maintaining a strong control environment through effective change management.</li><li>Develop new capabilities, including an automated solution for the creation of the Capital Plan, enhanced workflow management tools and analytical tools.</li><li>Lead and develop a team that thinks outside of the box and challenges the status quo.</li></ul>Leadership Competencies:<ul><li>Ability to develop, execute, and present solutions to complex problems</li><li>Thought leadership and creative problem solving to challenge the status quo and drive continuous improvement</li><li>Change leadership, including the ability to translate transformation plans into actions and results</li><li>Relationship building, including ability to develop strong working relationships with business partners</li><li>Ability and willingness to operate independently in a complex matrixed organization</li><li>Strong relationship leadership with a track record of positively collaborating, influencing, and extensively coordinating with business partners, including senior leaders</li><li>Ability to influence without authority at a senior-leader level</li><li>People leadership, including developing, and managing a diverse team</li></ul>Minimum Qualifications:&nbsp;<ul><li>8+ years of experience, preferred.</li><li>Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change</li><li>Proven ability to partner and drive results with teams outside of your direct reporting line.</li><li>Experience with implementing automated solutions using TM1, Power BI, Tableau and/or Workiva preferred</li><li>Bachelor’s degree in Finance or relevant field</li></ul>Preferred Qualifications:&nbsp;<ul><li>Prior regulatory, compliance, and/or capital stress testing experience</li><li>MBA</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Capital Enterprise Management Office (CEMO) - Finance

American Express Company seeks Managers, Risk Management to develop business strategies and risk management solutions, leveraging commercial or consumer bureau data. Analyze structured and unstructured data and translate data using statistical, financial, machine learning, or business intelligence techniques. Collaborate with technology and other groups on integration and implementation of risk management policies and business strategies. Identify and evaluate new data sources (regulated and non-regulated) that could add incremental profitability to American Express’s products/services. Utilize industry and internal best practices and incorporate regulatory feedback as needed to drive continuous improvement in risk management methodologies and frameworks.Position requires a Master’s degree in Finance, Statistics, Mathematics, Econometrics, Operations Research, Engineering, Computer Science, Business Administration, or a related field, and 2 years of experience with risk analysis. Experience must include 1 year of experience with each of the following: Risk management; Financial modeling and statistical modeling techniques, including A/B testing, econometrics, regression, cluster analysis, segmentation, data and text mining; Big Data tools and platforms, including Hadoop, Pig, Hive, and Mahout; Translating complex analyses for technical and non-technical audiences; Working with technical, analytical, business, and non-technical teams; and Project management, Python, R, SAS, SQL, and driving transformational projects. Telecommuting is available up to 2 days per week. Job Location: Phoenix, AZSalary Range: $80,000.00 - $155,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Managers, Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Description&nbsp;At American Express we are focused on providing the best customer experience everyday through a differentiated set of products and services. Amex’s Risk Management capabilities are at the core of delivering the superior customer experience while managing credit and fraud losses at lowest levels in the industry. With our mix of assets like closed-loop data, machine learning models, underwriting&nbsp; techniques on a modern technology stack we are re-imagining how payment experiences &amp; risk management converge in a more modern, digital and connected world.&nbsp;To deliver on the vision, the Risk Products and Data Strategy (RPDS) team is driving the roadmap for modernizing risk platforms while enabling new business capabilities in Fraud Risk Authorizations and Authentication journeys. Modernizing the Authorizations platform is a key strategic imperative to uplift an aging infrastructure and provide new capabilities to enable rapid innovation and growth.&nbsp;&nbsp;The role involves working with Fraud Risk Strategy &amp; Risk Technology teams to convert the product vision into a well-managed development roadmap with a set release cycle. This role manages a team of product managers &amp; owners which acts as a conduit between risk strategy &amp; technology teams defining software product vision, ensuring flexible and global system/capability design, grooming features &amp; user stories, prioritizing work for scrum team using program increments.The successful individual ensures that the new platform meets the evolving needs of the enterprise through continuous innovation, evaluation and deployment. &nbsp;This role requires strong organizational, technical, creative problem-solving and stakeholder management skills and have the ability to influence across multiple levels of leadership.&nbsp; This person must work well in a dynamic, complex environment and under deadline pressures and be able to make trade-offs, coordinate the efforts of a large Agile team to deploy features across markets and products. This is an exciting and critical role that will help drive the future roadmap of the global platform for enabling best in class authorizations &amp; authentication decisions at American Express.&nbsp; You’ll work among high performing design, product and engineering teams. We are looking for someone who is deeply inquisitive, enjoys creative problem solving, has a strong attention to details, and has an entrepreneurial background and a maniacal focus on driving results, platform performance and high availability.Does the above sound like you?Key Responsibilities<ul><li>Gather platform &amp; business process modernization requirements based on current state and future needs. Ensure current needs are being met while future is being defined.</li><li>Define and articulate a long-term software product strategy and roadmap with clearly defined business metrics and outcomes.</li><li>Communicate and build consensus across multiple stakeholders in creating the software product roadmap.</li><li>Lead a team of 20-30 product professionals managed by 3-4 directors. </li><li>Translate roadmap into well-defined requirements and acceptance criteria.</li><li>Understand competitive best practices, external trends and integrate them into software product strategies.</li><li>Work closely with the technology team to develop the best-in-class architecture that delivers high availability (100%), millisecond performance, and high quality software on a modern stack using high compute, in-memory databases, scalable on external cloud.</li><li>Identify and prioritize the list of platform optimization opportunities &amp; recommendations.</li><li>Ensure best in class agile software development processes are in place.</li><li>Manage business rules authoring using low code tools.</li></ul>QualificationsThe successful candidate will have:&nbsp;<ul><li>10+ years of experience in leading high performing agile teams in launching platforms and products working across a mix of consumer, enterprise, and internal tools.</li><li>A good balance of technical knowledge and business acumen with a proven track record of driving innovation and business metrics with a customer-first mindset.</li><li>Loves dealing with fast pace, changing needs, and limited resources.</li><li>The ability to set a high bar for your team and empower them to achieve great results.</li><li>A “driver” personality - constantly pushing toward clarity and delivery while balancing the need for great collaboration.</li><li>Enthusiasm and passion for great platforms, low code tools, products and services and an ability to articulate platform functionality.</li><li>Experience working with super highly available &amp; performant software using high compute, in-memory databases, and cloud technologies.</li><li>User-centricity - examples from your past of product challenges that you powered through because you were unwilling to make your problems your users’ problems.</li><li>Understanding of the evolving highly competitive business environment and how to create a flexible and scalable platform that meets regulatory and security requirements.</li><li>Excellent communication skills with the ability to engage, influence and inspire partners to drive collaboration and alignment.</li><li>High degree of organization, individual initiative and personal accountability.</li><li>An ability to solve complex problems and a highly analytical approach.</li><li>Master’s Degree (or comparable experience) in computer science, engineering or a related technical discipline required.</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsIf the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Vice President, Digital Product Management – Risk Products and Data Strategy

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.In August 2020, American Express launched a new network in mainland China through our joint venture, Express Company (EC). Amex is the first foreign network to operate in China, and this represents a significant opportunity for us to compete in one of the largest and most advanced payments markets in the world. The Enterprise China Management (ECM) team partners across EC and Amex to build the China business and capitalize on this incredibly exciting opportunity for growth.&nbsp;The Director role will be focused on liaising with key members of Express Company and other internal Amex stakeholders to develop and execute our product and benefits initiatives. In addition, this role will be responsible in taking a leading role in defining the market’s product and issuer engagement strategy.Key Responsibilities include:<ul><li>Act as key relationship manager in partnership between Amex and Express Company; interface with product and benefits leads at Amex and EC</li><li>Define product-line strategy for credit and debit products; identify ways to innovate and evolve products to drive growth of business</li><li>Lead oversight of product launches in China, ensuring operational excellence</li><li>Track product performance and derive insights to inform EC strategy setting</li><li>Manage EC’s product strategy execution and make informed exceptions decisions based on business rationale and data analysis</li><li>Drive growth of the premium segment for EC, including devising long-term premium servicing strategy and tracking third party performance</li><li>Oversee extension of Amex global benefits to products in China and support development of new benefits, including opportunity identification, negotiations, contracting, and fulfillment</li><li>Drive delivery against EC timelines by managing relationships with stakeholders, identifying opportunities and obstacles/risks and developing strategic recommendations</li><li>Work with EC and AXP stakeholders to troubleshoot and resolve any potential customer escalations</li><li>Serve as the face of the China business to Amex stakeholders and represent EC in key business decisions / business development discussions</li><li>Bring AXP best practices and thought leadership to EC while becoming a go-to-expert on the China market and consumer trends</li></ul>Qualifications: <ul><li>8+ years of relevant experience, with expertise in financial products, partner management, and/or benefits strategy </li><li>Adept at forming thoughtful and considered perspectives and defining a plan/roadmap</li><li>Adaptable and comfortable working on a variety of initiatives, many without an established process or solution</li><li>Ability to bring structure to imperfect information, problem solve, and define ways of doing new things</li><li>Ability to execute on strategy and pivot as priorities and scenarios shift</li><li>Strong partner management skills with the ability to manage internal and external partners at varied band levels; aptitude for influencing in complex situations</li><li>Strong work ethic with an intense will-to-win and demonstrated personal excellence with attention to detail</li><li>Effective written and verbal communicator with strong executive presence</li><li>Ability to coach strategic thought and high-quality work; prior people management experience preferred</li><li>Working proficiency in Mandarin (speaking and writing) highly preferred; knowledge of China cultural norms and market nuances preferred&nbsp;</li><li>Flexibility to work across multiple time zones, as needed</li><li>Ability to travel to mainland China, estimated once a quarter</li></ul>Hybrid – based in NYC, three days in officeSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Enterprise China Management, Product & Benefits

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Credit Risk Oversight organization within Global Risk &amp; Compliance (GRC) is responsible for identifying and managing credit risk across all processes and geographies at American Express.<ul><li>Conduct quantitative analysis on risk management data to drive insights and recommendations for first line teams</li><li>Conduct independent reviews of consumer credit risk processes and provide effective challenge to first line teams</li><li>Identify credit risk metrics (e.g. KRIs and KPIs) to continuously monitor and oversee risk</li><li>Develop requirements to support the next generation risk capabilities (e.g. Smart Monitoring)</li><li>Produce credit risk dashboards for AXP Risk Committees</li><li>Analyze trends in the charge and lending portfolios and conduct deep dive analysis to understand key drivers</li></ul>Minimum Qualifications<ul><li>Credit risk management experience;</li><li>Strong analytical skills and business acumen with a risk-reward control perspective;</li><li>Experience with data-driven analytical tools (e.g. SQL, HIVE/HADOOP, R, Python);</li><li>Ability to clearly communicate oversight findings to credit risk peers, business partners, and senior leaders;</li><li>Demonstrates the courage to challenge the status quo;</li><li>Demonstrates the ability to successfully manage multiple priorities under pressure;</li><li>Proven ability to collaborate with colleagues across the Company;</li><li>Self-starter with natural curiosity to solve problems;</li><li>Advanced degree in quantitative field is preferred;</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Digital Risk Product &amp; Data Strategy @ American ExpressCredit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the digital products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience. The Digital Risk Products &amp; Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card &amp; non card business globally.As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative digital risk products that advance our market share and the way we do business. If you are interested in building the innovative digital risk products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in The Digital Risk Products &amp; Data Strategy (RPDS) team.What type of work can you expect to do as part of the Digital RPDS Organization at American Express?&nbsp;There are diverse set of roles within Digital Product job family, with varying responsibilities and skill requirements. The team aims to develop next generation digital products and solutions to solve risk management needs using latest tools and technologies, collaborates with multiple risk strategy partners, technology teams and other Digital Product teams to build &amp; iterate on Digital Products that directly impact millions of customers and prospects.A brief description of the roles and skills is outlined below:Product Development<ul><li>Manage the implementation of risk products, drive global, reusable &amp; configurable design, prioritization, rationalization/globalization, feature &amp; user story development, rule authoring, testing, integration, and product launch using low-code tools. This cluster includes a diverse set of roles, with varying technical requirements from Low-Code tools to Pro-Code programming skills.</li></ul>Minimum Qualifications<ul><li>Ability to drive project deliverables to achieve business results</li><li>Ability to work effectively in a team environment</li><li>Strong communication &amp; interpersonal skills</li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives</li><li>Customer-centered design approach and experience developing software Digital Products or services in partnership with different business partners globally</li><li>Experience in prototyping, iterative development, Scaled Agile Framework, and principles is a plus</li><li>Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus</li><li>Knowledge of MS Office – PowerPoint, Excel</li><li>Undergraduate degree/ equivalent degree in any of the relevant fields OR&nbsp;1+ year of relevant work experience</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.This is a Chief of Staff and Head of Strategy role supporting Ravi Varma, Executive Vice President, Head of Enterprise Risk Management and Risk Oversight. The group sits within Global Risk and Compliance (GRC) and is responsible for identifying and managing risk across all processes and geographies at American Express. The candidate will assist in developing, implementing, and measuring a broad range of initiatives for the Head of Enterprise Risk Management and Risk Oversight Executive Office. This individual will partner with the leadership team in business planning and strategic initiatives and will be asked to own special projects. Additionally, the incumbent is expected to provide broad insight and thought leadership around various business initiatives. The position requires flexibility and ability to effectively function in a dynamic environment, especially white space, including the ability to address ad hoc projects that arise based on developing business needs with urgency while balancing other priorities.How will you make an impact in this role?<ul><li>Partner with senior management and leadership team in business planning and strategic initiatives; own and manage special projects.</li><li>Work closely with the Executive Office of the Chief Risk Officer, proving gap coverage and/or own GRC wide initiatives as needed.</li><li>Effectively interact with the ERM&amp;RO and GRC leadership team (including Global Compliance &amp; Ethics, Global Credit &amp; Model Risk Oversight and GRC Capabilities, and Privacy and Regulatory Exam &amp; Lifecycle Management) to identify, prioritize, and resolve issues. - Design and coordinate content/agendas for key meetings (including Board, Committee, Regulatory, Business Unit Reviews, etc.)</li><li>Prepare presentations, ad hoc analyses, and coordination of all executive office functions.</li><li>Manage budget and staffing activities.</li><li>Manage Colleague Engagement Team activities across all markets promoting positive morale and team building.</li><li>Collaborate on all aspects of annual Performance Management Process (PMP) and Talent Assessments with Colleague Strategic Partners.</li><li>Manage AENB insourcing and outsourcing processes.</li><li>Manage the headcount reporting for the Enterprise Risk Management and Risk Oversight organization</li><li>Maintain Data Integrity checks for colleague data ensuring alignment on department, job code, and billing code</li></ul>Minimum Qualifications<ul><li>Excellent written and oral communication skills.</li><li>Strong leadership, executive presence, and strategic thinking abilities.</li><li>Demonstrated ability to influence at all levels and achieve results.</li><li>Extensive experience in project management and leadership capacities.</li><li>Superior organization and planning skills with attention to detail a must.</li><li>Ability to effectively function in a dynamic environment.</li><li>Proven track record of developing working relationships across organizations and at all levels.</li><li>Strong integrity required as well as the discretion necessary to handle confidential information.</li><li>Proactive and able to anticipate the needs of the EVP.</li><li>Self-motivated and ability to work autonomously.</li><li>Experience in risk management.</li></ul>Preferred Qualifications<ul><li>JD, MBA or CPA</li></ul>*This role is required to be on-site 4 days/week matching the EVP on-site scheduleSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Risk Management, Chief of Staff

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role Objective:Global Commercial Services is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate and small business clients to help them manage cash flow and increase profitability through a variety of automated expense management tools.Expanding existing relationships is a critical function within US SME, with substantial opportunity to support our customers as they grow their businesses with access to payments and credit. In this role, the Manager of Business Development will engage small business and middle market businesses in in-depth conversations about their business objectives, business model, and funding needs. Where appropriate, the Manager will sell the Business Line of Credit to enhance our customers’ business performance.Job Responsibilities:· Make outbound cold calls to contact targeted small/mid-size business owners.· Consult and cover needs of existing Amex small business customers and recommend our Business Line of Credit based on a thorough needs analysis.· Compliantly meet and exceed quarterly and annual scorecard targets.· Promote and maintain adherence to Compliance and regulatory guidelines to support and protect the Blue Box and our customers. Be a champion of and for Compliance amongst your peers and within BBP Sales.· Effectively manage lead portfolio &amp; pipeline to drive acquisition of new Business Line of Credit customers and loan volume.· Quickly become the subject matter expert on our Business Blueprint products (ie. Business Line of Credit) and continuously develop team knowledge and expertise.· Continuously improve on key selling skills, including building rapport, uncovering customer needs, handling objections, and closing sales .· Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements.· Exhibit personal excellence by consistently delivering high-quality results, demonstrating integrity and accountability, and continuously striving for improvement and professional development.· Work from the office three days a week.Expectations:· Operate in a compliant and ethical manner at all times, uphold the Blue Box Values, and live the American Express Leadership Behaviors.· Contribute to the success of Business Blueprint as a whole by being a thought leader amongst your peers.· Become a subject matter expert (SME) on Business Line of Credit (BLOC) to best support your customers.· Embrace a culture of feedback and coaching.· Meet daily and monthly KPI ask, including handle/make 60+ calls per day.· Manage a book of business, including acquisition, activation, and development of BLOC customers.Qualifications:· 3+ years of experience in the financial services industry, or similar highly-regulated industry.· 3+ years of sales experience selling to SMBs preferred. Experience discussing finances with C suite.· Track record of consistently exceeding goals in a compliant and ethical manner.· Financial fluency and familiarity with small business cashflow needs and cycles.· Experience adhering to compliance standards and expectations· Positive “can-do” attitude and strong work ethic. Ability to use feedback in a positive way with personal accountability.· Proven phone skills, ability to direct a sales conversation, effectively handle objections, and drive results.· Demonstrate a solution-oriented mindset by proactively identifying challenges, and taking innovative to suggest practical solutions that enhance team performance.· Confident and friendly communication style.· Bachelor’s degree in business or related field preferred.Interpersonal skills we’re looking for:·&nbsp;Compliant &amp; Ethical:&nbsp;Operating with a strong moral compass, doing the right thing even when it isn’t the easy thing.·&nbsp;Empathy:&nbsp;Demonstrate that you genuinely care about others, connect with a customer's situation, and deescalate conversations.·&nbsp;Proactivity:&nbsp;Resourceful, has grit, and a positive "can-do" attitude.·&nbsp;Flexibility &amp; Adaptability:&nbsp;Can handle rapidly changing priorities and demonstrate resilience in the face of change.·&nbsp;Follow-Through:&nbsp;Follows through on items without being micro-managed. Takes ownership over their work and results.·&nbsp;Multitasking:&nbsp;Being able to use multiple applications at the same time to effectively resolve issues.·&nbsp;Communication:&nbsp;Excellent interpersonal communication skills and ability to work across multiple groups with ease.This will be a Hybrid position where you will be in the office 3 days a week.Working hours are Monday through Friday, 9-5 EST or 11-7 EST depending on your location.Training schedule &amp; hours may differ from working hours.Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Business Development Manager, New Sales - Business Blueprint

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role Objective:Global Commercial Services is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate and small business clients to help them manage cash flow and increase profitability through a variety of automated expense management tools.Expanding existing relationships is a critical function within US SME, with substantial opportunity to support our customers as they grow their businesses with access to payments and credit. In this role, the Manager of Business Development will engage small business and middle market businesses in in-depth conversations about their business objectives, business model, and funding needs. Where appropriate, the Manager will sell the Business Line of Credit to enhance our customers’ business performance.Job Responsibilities:· Make outbound cold calls to contact targeted small/mid-size business owners.· Consult and cover needs of existing Amex small business customers and recommend our Business Line of Credit based on a thorough needs analysis.· Compliantly meet and exceed quarterly and annual scorecard targets.· Promote and maintain adherence to Compliance and regulatory guidelines to support and protect the Blue Box and our customers. Be a champion of and for Compliance amongst your peers and within BBP Sales.· Effectively manage lead portfolio &amp; pipeline to drive acquisition of new Business Line of Credit customers and loan volume.· Quickly become the subject matter expert on our Business Blueprint products (ie. Business Line of Credit) and continuously develop team knowledge and expertise.· Continuously improve on key selling skills, including building rapport, uncovering customer needs, handling objections, and closing sales .· Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements.· Exhibit personal excellence by consistently delivering high-quality results, demonstrating integrity and accountability, and continuously striving for improvement and professional development.· Work from the office three days a week.Expectations:· Operate in a compliant and ethical manner at all times, uphold the Blue Box Values, and live the American Express Leadership Behaviors.· Contribute to the success of Business Blueprint as a whole by being a thought leader amongst your peers.· Become a subject matter expert (SME) on Business Line of Credit (BLOC) to best support your customers.· Embrace a culture of feedback and coaching.· Meet daily and monthly KPI ask, including handle/make 60+ calls per day.· Manage a book of business, including acquisition, activation, and development of BLOC customers.Qualifications:· 3+ years of experience in the financial services industry, or similar highly-regulated industry.· 3+ years of sales experience selling to SMBs preferred. Experience discussing finances with C suite.· Track record of consistently exceeding goals in a compliant and ethical manner.· Financial fluency and familiarity with small business cashflow needs and cycles.· Experience adhering to compliance standards and expectations· Positive “can-do” attitude and strong work ethic. Ability to use feedback in a positive way with personal accountability.· Proven phone skills, ability to direct a sales conversation, effectively handle objections, and drive results.· Demonstrate a solution-oriented mindset by proactively identifying challenges, and taking innovative to suggest practical solutions that enhance team performance.· Confident and friendly communication style.· Bachelor’s degree in business or related field preferred.Interpersonal skills we’re looking for:·&nbsp;Compliant &amp; Ethical:&nbsp;Operating with a strong moral compass, doing the right thing even when it isn’t the easy thing.·&nbsp;Empathy:&nbsp;Demonstrate that you genuinely care about others, connect with a customer's situation, and deescalate conversations.·&nbsp;Proactivity:&nbsp;Resourceful, has grit, and a positive "can-do" attitude.·&nbsp;Flexibility &amp; Adaptability:&nbsp;Can handle rapidly changing priorities and demonstrate resilience in the face of change.·&nbsp;Follow-Through:&nbsp;Follows through on items without being micro-managed. Takes ownership over their work and results.·&nbsp;Multitasking:&nbsp;Being able to use multiple applications at the same time to effectively resolve issues.·&nbsp;Communication:&nbsp;Excellent interpersonal communication skills and ability to work across multiple groups with ease.This will be a Hybrid position where you will be in the office 3 days a week.Working hours are Monday through Friday, 9-5 EST or 11-7 EST depending on your location.Training schedule &amp; hours may differ from working hours.Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

91 Project Management / Professional Services Jobs in United States