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Position Number: 129673Title: ManagerFunctional Title: Senior Communications ManagerCategory Status: 33-Exempt RegularApplicant Search Category: StaffUniversity Authorized FTE: 1.00Unit: PLCY-Do Good Institute<h3>Campus/College Information:</h3>Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.<h3>Background Checks</h3>Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify someone from employment. Prior to any adverse decision, finalists have an opportunity to provide information to the University regarding the background check. The University reserves the right to rescind offers of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed. Offers are contingent on providing proof of employment eligibility in the United States no more than 3 days after the initial start date. If this proof is not provided within this timeframe, the offer may be rescinded or employment terminated.Position Summary/Purpose of Position:The Senior Communications Manager is a critical leader of strategic communications, marketing and branding strategy for the advancement of the transformational Do Good Institute at the University of Maryland that further expands the reach of the Do Good Campus and the thought leadership and reputation of the Institute, School of Public Policy, and the University of Maryland in nonprofits, philanthropy, social impact and civic engagement fields. The Senior Communications Manager will lead strategic efforts, projects and programming that elevate and advance the Institute’s major goals across our Do Good Campus, our Do Good Lab (research), and our Nonprofit Leadership Executive Education and Training. The position will oversee the success of the Institute’s communications team, effective budget management and several critical consultants and contractors.<h3>Benefits Summary</h3>Top Benefits and Perks:<a href="https://pa-hrsuite-production.s3.amazonaws.com/1231/docs/2079811.pdf" target="_blank">Exempt Benefits Summary</a><h3>Minimum Qualifications:</h3>Education:<ul><li>Bachelor’s Degree in communications, marketing, higher education, nonprofit, public, social sector(s) or other fields relevant to the position.</li></ul> Experience:<ul><li>Two years of prior direct supervisory experience.</li><li>7+ years of relevant professional work experience in communications, marketing, higher education, nonprofit, public, social sector(s) or other fields relevant to the position.</li><li>Demonstrated ability to lead communications, marketing and branding for a large and multi-faceted organization within a large institution.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Demonstrated excellence in leading and elevating communications, marketing, branding and other strategic efforts for a large organization.</li><li>Ability to manage, mentor and support the development of multiple team members and oversee multiple contractors and vendors.</li><li>Ability to cultivate and steward important partnerships and relationships on and off campus</li><li>Exceptional organizational and project management skills to manage multiple deadlines, projects, relationships, contracts and details.</li><li>Outstanding verbal and written communication skills.</li><li>Demonstrated ability to work independently as well as cooperatively in a team environment; and must possess sound judgment, tact, and diplomacy in working with a variety of personalities and constituencies internally, across UMD, and externally.</li><li>Demonstrated commitment to expanding multicultural knowledge, awareness, and skills as evidenced by demonstrating self-awareness; understanding and valuing others; demonstrating knowledge of social inequalities; interacting effectively with a diversity of people; fostering equity and inclusion.</li><li>Budget management experience.</li><li>Superb writing and copy editing skills for web and print communication, demonstrated knowledge of AP Style preferred.</li><li>Knowledge of and experience with web content and site management, email marketing systems, social media platforms and digital media management.</li></ul>Preferences: Familiarity with the systems and processes of the University of Maryland or a similarly large and complex university or similar educational organization<h3>Additional Certifications:</h3>Job RisksNot Applicable to This PositionPhysical Demands<ul><li>While performing the duties of this job, the employee is frequently required to sit; talk; or hear.</li><li>The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch.</li><li>The employee must occasionally lift and/or move up to 25 pounds.</li><li>Specific vision abilities required by this job include close vision, distance vision and depth perception.</li></ul>Posting Date: 08/16/2024Closing Date: Open Until FilledBest Consideration Date 09/08/2024<h3>Diversity Statement:</h3>The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

University of Maryland

Manager

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Gather team is building a portfolio of products that use a human-centered, data-informed approach to empower everyday journeys by transforming the way people digitally interact with their vehicles and each other. We’re a passionate, hungry, and humble team that is excited to create inclusive experiences that challenge industry boundaries and create positive change in the daily lives of consumers.&nbsp;As a Senior Product Designer at Gather, you will be joining the ground floor of a growing team of cross-functional digital experts in design, product, and engineering. In this role, you'll be responsible for shaping the user experience of our new mobile app as we grow our product from 0-1. &nbsp;We are looking for a highly collaborative team member with a fanatical focus on the customer, and experience designing for data-powered connected products in areas of disparate systems and processes.&nbsp; *Responsibilities*&nbsp; - Closely collaborate with Product, UXR, and Engineering to understand user needs, product objectives, and technical capabilities&nbsp; - Develop wireframes, prototypes, and high-fidelity designs to visualize and communicate design concepts, and iterate on designs based on feedback and user testing&nbsp; - Develop detailed annotations and specifications for seamless handoff to engineers and QA&nbsp; - Communicate design decisions effectively to squads, justify design choices, and advocate for the best user experience&nbsp; - Contribute to the creation, maintenance, and evolution of a cohesive visual design system&nbsp; - Stay up-to-date with design trends and best practices to create modern and engaging interfaces *Experience*&nbsp; - 3-5+ years of product design experience and a compelling portfolio showcasing your ability to maintain a high bar for quality at scale&nbsp; - Track record of achieving success in collaborative cross-functional squads&nbsp; - Detailed problem solver with deep understanding of user experience principles, design thinking methodologies, and best practices&nbsp; - Strong visual design skills, including proficiency in design tools (e.g., Figma)&nbsp; - Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams&nbsp; - Ability to thrive in an iterative, fast-paced startup environment and adapt to changing priorities&nbsp; - Passion for creating innovative and impactful user experiences Gather is dedicated to creating a welcoming, inclusive environment where everyone feels valued and empowered. We’re committed to building a future where technology benefits all, and we believe that diversity is key to achieving this goal.&nbsp;If you're passionate about pushing the boundaries of innovation and making a positive impact on the world, we invite you to join our team. Even if your experience doesn't perfectly align with our job description, we encourage you to apply. We're always looking for talented individuals who bring unique perspectives and skills to the table.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sr. Product Designer

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join #Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Enterprise Communications Platform provides uni and bi-directional cross-channel communications and brings an Enterprise and Customer First approach. It encapsulates domain agnostic generic technology functions into Enterprise Shared Services to promote re-usability and consistency across communication journeys.&nbsp;&nbsp;Our platform primarily focuses on fulfillment and delivery of servicing related Customer Communications irrespective of communication channels like Email, Letters, Push Notification, SMS, WhatsApp, Secure Message Center etcYou will be a member of a product delivery team reporting to a Director of Product Delivery &amp; Integration, Engineering Director, VP or Business Leader. You will be responsible to Drive processes and execution oversight for Agile Release Trains. Resolves or escalates impediments, manages risk, and promotes relentless improvement throughout the organization. Responsible for facilitating program/ release level events such as Program Increment planning, Inspect and Adapt and the Scrum of Scrums.Key Responsibilities:·Facilitate and Leads Program Execution.·Drives program/release level processes for an Agile Release Train demonstrating stellar servant leadership, coupled with domain knowledge and technical savvy·Facilitates Program Increment planning meetings with leadership, business stakeholders, product management and delivery teams on the Agile Release Train(s).·Support program level meetings in partnership with product management and system architect(s) to aid in the preparation, readiness and prioritization of features for future PI planning sessions.·Ensures strategic alignment for the train across organizations and teams·Partners with Business Owners, Product Managers and Product Owners to help assure strategy, vision and road map alignment and execution·Ensure value is achieved by the train on behalf of end users via the program predictability measure·Assists with economic decision making by supporting Program Epic and Feature estimations by program team and roll up to program/ release level visibility (overarching team roles)·Collaborates with other RTEs to coordinate cross-train dependencies·Coaching and Relentless Improvement·Live the Agile and SAFe Values &amp; Principles. Be uncomfortably transparent in all you do·Be coachable yourself be open to feedback and committed to continuous personal improvement·Demonstrate being a lifelong learner. Challenge the status quo gracefully.·Provide visibility into gaps, issues, risks, and opportunities across Agile teams·Escalates impediments, manages risks, dependencies and resourcing needs·Aggregates and drives team Program Increment objectives into Program/ Release objectives to ensure successful delivery·Mentor and coach to Agile Release Train on Agile/Lean/SAFe Principles·Drives program/ release level continuous improvements·Participates in enterprise program management improvement and standardization activities·Encourages collaboration and quality practices between system architects &amp; Agile teams·Oversight to ensure the timely identification and prioritization of technical infrastructure to support implementation of priority features and enablers e.g. Architectural Runway·Promotes compliance with SDLC standards across the Agile Release Train·Ensures data integrity for the Agile Release Train within the Agile Management tools·Works in partnership with Product Management and Owners, as well as the core and extended Technology teams including Architect(s), to create and prioritize the program backlog·Coaches and mentors’ teams to adopt the AET SDLC process, Agile values, principles and practices, and actively encourage teams to reflect upon and improve their value delivery capacityMinimum Qualifications·Bachelor’s Degree in Computer Science, Computer Engineering, or other technical discipline, or equivalent work experience required, advanced degree preferred.·10+ years of experience in a professional environment. 4+ years of Scrum Master experience and 7+ years relevant Program/Project Management experience.·Experience with design and coding across one or more platforms, languages &amp; frameworks preferably Java J2EE, Node.JS, Spring MVC, React.·Experience in RDMS (Oracle, DB2) and NoSQL DBs like Mongo, Redis, Cassandra, etc.·Experience facilitating Agile, Scrum, or other rapid application development teams to deliver solutions·SPC or SA certification required. ·RTE certification and PMI ACP Certifications is good to have.·Strong facilitation and communication skills·Demonstrates proficiency in Agile/Lean/SAFe Principles and Frameworks quality and testing best practices·Ability to drive value delivery. Possess a high degree of technical savvy, with a keen ability to learn about new technology quickly and easilyPreferred Skills:·Great Adaptive Communication and good at Agile Practices·Strong Industry and Company Knowledge·Organizational Change Management and a Technical Acumen·Good knowledge on Technology Industry Trends·Good Adaptability, Collaboration &amp; Teamwork skillsSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Release Train Engineer - Enterprise Communications Platform

Florida International University is a&nbsp;<a href="https://top50.fiu.edu/" target="_blank">top public university</a> that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.Communications &amp; Marketing Manager - 533610Job Summary:Responsible for day to day operations of the Office of Business Services (OBS) Marketing Department including website, social media, graphic content, e-mails and onsite tabling and activation. Tracks analytics with respect to all web based marketing tools. Presents OBS information to student, faculty and staff groups. Responsible for scheduling marketing staff and ensuring the productivity of the hourly team.<ul><li>Develops specific marketing campaigns in coordination with OBS directors to drive revenue and awareness growth. Holds meetings with the Office of Business Services (OBS) directors to identify areas of opportunity. Works closely with the Marketing Director to develop communication strategies that will be effective and resonate.</li><li>Manages Shop.FIU website, content and real time accuracy of information to include hours of operation; menu of services; promotions, specials and calendar of events; and links to external websites.</li><li>Manages Social Media accounts. Reviews images prior to submission. Drives engagement, campaigns and topics. Records metrics and communicate to upper level management.</li><li>Coordinates activation opportunities to include management of internal and external partners.&nbsp; Ensures scheduling of staff, allocation of resources and any measurement requirements for marketing metrics are met and later communicated to senior management.</li><li>Manages E-Mail communication and dissemination. Works closely with Marketing Director on content. Identifies community groups to send relevant e-mail communication. Tracks open and click through rates and communicate to upper level management.</li><li>Manages display monitors and graphic software behind content.&nbsp; Refreshes and keeps current as necessary and applicable.</li><li>Oversees orientation program. Develops content in coordination with the Marketing Director.</li><li>Manages graphic content used by OBS. Oversees its development and brand logos.&nbsp; Acts as final editor on graphic content.</li><li>Sources external vendors for goods and services.</li><li>Presents to student, faculty and staff groups as needed to inform, train and promote OBS services.</li><li>Ensures the productivity of team and that the team meets deadlines.</li><li>Works in collaboration with the division of External Relations on all collateral material and advertising.</li><li>Performs essential duties in any emergencies such as hurricanes, public health emergencies, and/or any other university emergency closing.&nbsp; The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.</li></ul>Minimum Qualifications:&nbsp;Bachelor's degree in Marketing, Media/Public Relations, Communications or appropriate degree and three (3) years of experience in a related field.Desired Qualifications:&nbsp;<ul><li>Web and graphic design experience using software that it includes but not limited to Adobe Illustrator and Photoshop.</li><li>Ensures brand consistency across all communications and channels.</li><li>Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.</li></ul>Job Category:&nbsp;AdministrativeAdvertised Salary:&nbsp;$50,000 - $60,000Work Schedule:Begin time: 8:30 AM End time: 5:00 PMWorking Condition(s):Operating University Vehicles (all types)Pre-Employment Requirements:<ul><li>Criminal Background Check</li><li>Driver's License Check</li></ul>Other Information:&nbsp;<ul><li>Travel to FIU Campus</li></ul>For further information or to apply, please visit careers.fiu.edu and reference Job Opening ID # 533610Pay TransparencyFlorida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.&nbsp; However, employees who have access to the compensation information of other employees or applicants as a part of&nbsp; their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Communications & Marketing Manager - 533610

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.&nbsp;Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.&nbsp;As the Director of Learning and Development for Operational Risk Management, you will play a pivotal role in shaping the strategic direction and execution of the firm's operational risk training initiatives. Reporting into the Operational Risk Project Lead, you will lead a team responsible for designing, implementing, and evaluating comprehensive learning programs to enhance the organization's risk management capabilities.Responsibilities:<ul><li>Play a lead role in developing and executing against a strategic learning and development roadmap aligned with Amex’s operational risk management objectives and regulatory requirements</li></ul><ul><li>Create innovative and engaging training content, including e-learning modules, workshops, simulations, and experiential learning opportunities</li></ul><ul><li>Collaborate with subject matter experts and key stakeholders across the organization to identify learning needs and prioritize training initiatives</li></ul><ul><li>Drive the delivery of training programs globally, ensuring consistency in content, quality, and effectiveness</li></ul><ul><li>Evaluate the impact of training interventions through metrics and analytics, refining programs to drive performance improvement</li></ul><ul><li>Incorporate relevant insights into learning initiatives from industry practices, emerging trends, and regulatory developments in operational risk management</li></ul><ul><li>Serve as a thought leader and advocate for a culture of risk awareness and accountability throughout the BlueBox, promoting learning and professional development</li></ul><ul><li>Support audits and exams as needed</li></ul>Qualifications:<ul><li>Extensive experience in learning and development within the financial services industry, specific expertise in operational risk management preferred</li></ul><ul><li>Strong understanding of risk management principles, frameworks, and regulatory requirements (e.g., Basel III, Dodd-Frank Act, MiFID II, etc.)</li></ul><ul><li>Experience designing and delivering training programs for diverse audiences, including front-office staff, risk professionals, and senior executives</li></ul><ul><li>Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across organizational levels</li></ul><ul><li>Demonstrated ability to drive change and innovation, leveraging technology and data analytics to enhance learning outcomes</li></ul><ul><li>Strategic thinker with a results-oriented mindset, able to balance short-term priorities with long-term objectives</li></ul><ul><li>Relevant certifications (e.g., FRM, PRM, CFA) and membership in professional associations (e.g., GARP, PRMIA) are a plus</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Operational Risk Management; Learning, Development & Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.Join Team Amex and let's lead the way together.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest your professional development.&nbsp;&nbsp;Find your place in technology on #TeamAmexThe U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Joining the Customer Marketing team, this role will be focused on the delivery of innovative solutions to satisfy the needs of our business. As an agile team we work closely with our business partners to understand what they require, and we strive to continuously improve as a team.&nbsp;We pride ourselves on a culture of kindness and positivity, and a continuous focus on supporting colleague development to help you achieve your career goals.&nbsp; We lead with integrity, and we emphasize work/life balance for all of our teammates.Job Responsibilities:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsible for delivering the features or software functionality independently and reliably.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop technical design documentation.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Functions as core member of an agile team by contributing to software builds through consistent development practices with respect to tools, common components, and documentation.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in code reviews and automated testing.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Helps other junior members of the team deliver.·&nbsp; &nbsp;Demonstrates analytical thinking - recommends improvements, best practices and conducts experiments to prove/disprove them·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provides continuous support for ongoing application availability.·&nbsp; &nbsp;Learns, understands, participates fully in all team ceremonies, including work breakdown, estimation, and retrospectives.·&nbsp; &nbsp; &nbsp;&nbsp;Willingness to learn new technologies and exploit them to their optimal potential, including substantiated ability to innovate and take pride in quickly deploying working software.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High energy demonstrated, willingness to learn new technologies and takes pride in how fast they develop working software.Minimum Qualifications:<ul><li>Bachelor's Degree with minimum 4+ years of overall software design and development experience.</li><li>Experience with React, JavaScript, TypeScript, HTML, CSS, CI/CD, Jest, Cucumber, Selenium, Redux</li><li>Able to design reusable components and modules.</li><li>Familiarity with cloud platforms, ideally Google Cloud Platform (GCP)</li><li>Working knowledge of data storage solutions like Big Query or Cloud SQL and data engineering tools like AirFlow or Cloud Workflows.</li><li>Familiarity with Agile or other rapid application development methods.</li><li>Hands on experience with one or more programming languages (JavaScript, Java, Python, Scala).</li><li>Knowledge of various Shell Scripting tools</li><li>Strong communication and analytical skills including effective presentation skills.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineer - React, JavaScript, Google Cloud Platform - Customer Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The&nbsp;Senior Analyst of Morgan Stanley Cobrand Marketingis part of the FSI (Financial Services Institution) portfolio within the Cobrand Partnership Marketing Team (CPMT) within Consumer Marketing Services, which is focused on driving growth and engagement amongst our largest cobrand partners.&nbsp; The Senior Analyst,Morgan Stanley Cobrand Marketing will be responsible forleading marketing and execution across the Morgan Stanley cobrand card portfolio. S/he will work closely with internal cross functional partners and our co-brand partners to develop and drive forward acquisition marketing and capabilities.&nbsp;This role is for someone with a passion for innovative marketing, a track record of data-driven decision making, the desire to question the status quo, and a true collaborative spirit. The ideal candidate will bring strong written and oral communication, project/partner management,and leadership skills to the role.&nbsp;Key Responsibilities:<ul><li>Lead campaign planning and marketing execution roadmaps-including a deep understanding of SLAs, risks, and dependencies&nbsp;</li><li>Lead channel management activities, monthly performance reporting and forecasting, analyzing results, tracking channel metrics and budget</li><li>Deliver campaign results analyses, understanding customer behavior and providing concrete recommendations on how to improve performance against goals</li><li>Assist with issues, risk events, PRSA and take steps to ensure Operational Excellence andmitigate risk or customer harm </li><li>Build strong, collaborative relationships with key cross-functional partners such as: Product, Technology, Legal, Compliance, Risk, Finance, and Marketing Channel and Execution Partners</li></ul>Qualifications:<ul><li>Prior marketing execution experience strongly preferred</li><li>Prior acquisition/growth marketing and digital marketing experience preferred </li><li>Strong communication and partner management skills</li><li>Proficient in using data for problem-solving</li><li>Exceptional attention to&nbsp;detail</li><li>Action-oriented with thought leadership abilities</li><li>Excellent decision-making capabilities</li><li>Highly organized with process-building experience</li><li>Self-starter with proven ability to work independently</li><li>Positive, resilient mindset, learns from setbacks and adapts for success</li></ul>Location: Greater NYC Metro Area operating under a hybrid-work arrangementSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst, Morgan Stanley Cobrand Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS), is the leading provider of payments for small, mid and large corporations globally. The Marketing Strategy and Content team&nbsp;provides strategic thought leadership, engaging content, and enterprise connectivity to fuel impactful, efficient, and cohesive B2B marketing. The B2B content marketing team, a subset of this team, drives impact for our customers and American Express by providing differentiated educational and inspiring content that empower businesses.How will you make an impact in this role?Business Class is an educational resource for today’s business leaders, providing them with captivating stories, pertinent tips, and enlightening insights from business professionals, industry frontrunners, and adept entrepreneurs. The B2B Content Strategy &amp; Production team serves as the content development Center of Excellence supporting Business Class, our B2B content platform. The team is responsible for setting the strategy for content that services small, mid and large corporation and executing on content publishing in partnership with agency partners and our counterparts on the Content Strategy &amp; Production team.&nbsp; The Senior Analyst, Editorial Content Marketing will be responsible for supporting the creation and execution of an engaging editorial content strategy for GCS market segments. Managing day to day content operations, collaborating with internal and external partners to facilitate timely creation, production, and execution of various content initiatives will be key areas of responsibility. To be successful, this person will have an editorial eye, digital publishing knowledge, and a passion for driving results.Key Responsibilities:<ul><li>Supports team and partners on creation and execution of editorial content</li><li>Manages day-to-day production and content operations for area of responsibility</li><li>Works with cross-functional partners, creative and editorial agencies on various content initiatives</li><li>Works with legal, compliance, and relevant marketing teams to ensure that content produced is compliant</li><li>Monitors performance of content and recommends improvements</li><li>Oversees budgets, timelines, and editorial calendars</li></ul>Minimum Qualifications:<ul><li>At least 1-3 years of relevant experience; marketing and editorial experience a plus.</li><li>Advanced skills in MS PowerPoint/Word skills</li></ul>Preferred Qualifications:<ul><li>Strong analytical skills</li><li>Strong attention to detail</li><li>Must be able to take initiative and simultaneously manage multiple projects and priorities</li><li> Passion for and interest in new communications tools, social media, and digital media</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst- B2B Content Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer experience.The US Membership Acceleration teams sits nestled within US Customer Loyalty as a critical and foundational arm to deliver marketing on behalf of the enterprise to win the hearts, minds and wallets of our customers and deliver on the brand promise.The team is looking for a Senior Analyst, Brand Customer Marketing, to partner with Global Advertising &amp; Brand Management (GABM) organization to deliver connected experiences that elevate membership and deepens brand loyalty via an expansive through the line marketing curriculum. This candidate will ideate, influence and define innovate marketing strategies centered on bundling membership value from across lines of business to drive incremental Card Member engagement, spend, and retention during key brand moments. This individual will support the agile execution of product agnostic marketing campaigns such as Member Week &amp; Shop Small, influence across the Blue Box to meet shared goals and ensure consistent and compelling Card Member narratives across customer touchpoints. This candidate will also have an opportunity to help define what’s next by building out a strategic pipeline of campaigns, new journeys, offers and value drivers in partnership with Amex Offer Business Insights (AOBI).This role will require strong partner relationship skills, and the ability to challenge the status quo while maintaining a customer-first approach. This candidate should be comfortable in white space and navigating shifting priorities, while possessing a solution focused mentality and a sharp attention to detail. Business development experience, a plus.Key Responsibilities:<ul><li>Own end-to end campaign execution for new customer-centric marketing journeys, ensuring an integrated experience that drives benefit awareness and usage across channels, including email, web, mobile, and more.</li><li>Deliver marketing, ensuring a flawless and compliant customer experience and smart Card Member targeting.</li><li>Monitor performance trends and surface optimization opportunities.</li><li>Ability to assess market trends, customer research and insights to identify new opportunities for competitive advantages – be an authority and champion for membership innovation.</li><li>Collaborate with key partners across USCS, GABM, AOBI, Business Development and more to drive cohesive membership messages.</li></ul>Preferred Qualifications<ul><li>3+ years of experience developing and delivering customer-centric marketing; experience with email marketing preferred</li><li>Project management experience and organization skills, capable of leading agile timelines and multiple workstreams along in parallel</li><li>An analytic problem solver with a “can-do” attitude and comfort in an ambiguous and dynamic environment</li><li>Strong analytical skills, including the ability to identify relevant insights and make recommendations to action the insights</li><li>Ability to build and leverage relationships, for effective collaboration.</li><li>Strong attention to detail</li><li>Exceptional written and verbal communication skills</li><li>A desire to learn and be part of a high profile, innovate and dynamic team.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Brand Customer Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?Reporting to the FCS Product and Platform Strategist, this role is responsible for the tactical execution of the product and platform strategies, and executing the change management activities as identified and prioritized, in alignment with the business objectives and FCS’ operating principles, and in partnership with Control Management, General Counsel’s Office (GCO), Compliance, Technologies, Product Owner(s), FCS Governance team, the Field teams, and relevant operational partners.<ul><li>Liaise with tech teams and GDC Product Operations Liaison to assist in the integration of updates and upgrades of new and current processes, protocols, capabilities, features, and systems</li><li>Provide analytical support to the business on key customer experience initiatives</li><li>Help co-create go-to-market experiences from the product and platform strategy perspective, partnering with the GDC Product Owner(s)</li><li>End-to-end execution of change management activities as assigned, including data gathering and data, mapping (or re-mapping) and testing customer journeys in partnership with the GDC Product Operations Liaison and GDC Product Owner(s)</li><li>Collaborate in the evolution of product collaterals, considering customer journey impacts, changes in the value proposition, and servicing model updates stemming from change management activities</li><li>Facilitate project management activities on special projects and regulatory remediation activities, including action plans based on Operational Risk Events (OREs)</li><li>Full ownership of assigned tasks, including timely and accurate status reporting</li><li>Document the network of relationships linked to the role and the Product Team (partners and stakeholders).</li><li>Conduct periodic internal audits of the Product Team repository</li><li>Support Process Risk Self-Assessment (PRSA) test activities as required</li></ul>Desired Qualifications<ul><li>Bachelor’s degree in business administration or data science, with focus on Data Forensics, Risk Management, Finance, Project Management, or a related field. Advanced education (MBA) and project certifications (PMP, Six Sigma, Agile) are advantageous.</li><li>2+ years of experience in effective data analytics, project management, change management, or risk control implementations, where a combination of these is ideal.</li><li>Robust analytical and problem-solving skills, experience identifying trends and evaluating risks and opportunity scenarios effectively.</li><li>Excellent organizational skills with attention to detail.</li><li>Experience in at least one of these areas.</li><li>Scoping, prioritizing, and supporting remediation of operational issues.</li><li>Performing quality assurance on documentation.</li><li>Overseeing end-to-end issue resolution processes, embedding accountability, and ensuring lessons learned are integrated into processes.</li><li>Supporting technical platforms transformation.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

37 Marketing / Communications / PR Jobs in United States