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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The General Counsel’s Organization (GCO) at American Express is seeking a Director &amp; Counsel to support the Amex Offers marketing and sales teams. The Amex Offers program is Amex’s card-linked offers platform, delivering exciting offers to Amex Card Members and advertising opportunities to Amex accepting merchants. This role will require drafting and negotiating agreements with merchants, content suppliers, platform providers and other promotional partners, as well as contributing to oversight of the program and review of sales practices and related materials. This role sits on the Global Merchant and Network Services (GMNS) GCO team. The GMNS business is a core business of American Express and fundamental to the operation of the American Express global payments network. GMNS builds and maintains relationships with merchants that choose to accept the American Express Card and financial services companies who enable merchants to accept the Card, simultaneously delivering differentiated products and services and driving revenue growth for both merchants and American Express.Where great legal minds influence national business strategy.Our mission is to protect and strengthen American Express through legal expertise and strategic advice that helps our business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services. Given the dynamic nature of the national and global payments industry and the valued partnership between our team and the business, we see it as imperative to attract and develop talented people by:·Providing rich work experiences and opportunities for professionaldevelopment·Recognizing and rewarding those who drive and deliverresults·Respecting and valuing diversity, integrity, and personalaccountabilityRole &amp; ResponsibilitiesHere’s just some of what you’ll do in this role:·Provide legal support, oversight and advisory support to the team that engages in sales and promotion of Amex Offers and related merchant-facing advertising initiatives·Draft, negotiate and advise on merchant-facing program terms, advertising and promotional contracts including sponsorship agreements, content licensing agreements andother co-marketing initiatives·Support implementation and ongoing relationship needs of offers-related content sourcing and advertising platform deals globally; coordinate with local counsel and other stakeholders·Advise the business team on data- and privacy-related issues in support of various merchant value-add initiatives·Manage and uplift various marketing agreements and templates ·Review and advise on training and sales materials for B2B advertising programs, including Amex Offers·Serve as a subject matter expert on merchant-facing aspects of Amex’s B2B marketing and advertising programs ·Participate in a small team of seasoned attorneys, offering thought leadership for cross-subject matter issues andprojectsMinimum qualifications:·Bachelor’s degree &amp;J.D.·Experience in advertising/marketing law, with knowledge of best practices in advertising/marketing/media buys·Interest in and passion to learn about the payments industry·Admitted to New York Bar or eligibility to doso·6+ years of relevant legalexperiencePreferred qualifications:·Strong analytical and problem-solvingskills·Knowledge of advertising laws, including FTC guidelines and UDAAP/UDAP principles·Demonstrated experience in gaining credibility, managing expectations, and developing strong working relationships with legal colleagues and clients·Ability to communicate complex issues clearly and persuasively, in both written and oralformat·Experience with the payments or e-commerce industry or merchant acquiring·Strong leadership skills, growth mindset and strong customerfocusSalary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Director & Counsel

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.OnBrand is American Express’ In-House Creative agency, our agency is on a journey for an exciting expansion. Our ambition is “Become creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business powered by industry-defining creative excellence”. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond.The Director of Content Production leads creative production across photo and video content creation, and the manages and oversees the day-to-day operations of our Maker Studio. This dynamic creative team is made up of producers, editors, Motion and 3d animators and videographers. The ideal candidate will push creative and technological limits to deliver high-quality creative assets on time, within budget, and adhering to OnBrand creative standards, industry best practices and adhere to all enterprise requirements. This role will also contribute to positioning OnBrand as a thought leader in the content production space by actively participating with marketing partners, creative department upstream in the process.To be successful in this role, the candidate must exhibit outstanding creative judgment and guide the production team in achieving the highest possible standards. The candidate must have experience working with creative teams, to help guide production with great craft and under budget. The candidate will report into the Head of Design and Content Production.&nbsp;Responsibilities<ul><li>Effective execution and administration of all functions related to production</li><li>Ensure production work is in line with the creative brief and meeting client objectives</li><li>Support and oversee the estimation cost and turnaround times for creative concepts, working within the limitations of the overall project budget and deadlines&nbsp;</li><li>Research and secure production resources</li><li>Prepare production briefs and ensure requirements are communicated to production houses and other approved vendors&nbsp;</li><li>Obtain quotes and manage negotiation and contracts with Operations Excellence Managers &amp; suppliers</li><li>Handle all production vendor communications and meetings through pre-production, shoot and post-production process</li><li>Schedule productions, in collaboration with overall project timeline</li><li>Schedule &amp; book all production components including production houses, shoots, studios and talent, stylist, lighting, cameras, and more&nbsp;</li><li>Ensure that all necessary insurance is obtained, and talent management guidelines are adhered to</li><li>Ensure effective budget control throughout the production process</li><li>Oversee post-production and editing process and ensure best practices </li><li>Quality control to ensure deliverables meet world-class production standards&nbsp;</li><li>Develop and mentor all talent levels.</li><li>Contribute to the creation of budgets and timelines</li><li>Oversee production schedule as well as costs and scope</li><li>Effectively communicate status, roadblocks, and opportunities at all stages&nbsp;</li><li>Maintain project documentation&nbsp;</li><li>Help manage the resourcing of our editors, motion designers and shooters. &nbsp;</li></ul>Minimum Qualifications<ul><li>Passion for guiding creative ideas from production brief through launch</li><li>12+ years in production at an agency, production company or similar environment</li><li>5+ years of experience leading teams of producers and content creators</li><li>Strong relationships with a large roster of trusted production vendors, contacts, and studios</li><li>Ability to assess production needs (resources, skills, equipment, etc.) via a working knowledge of production fundamentals, discipline expertise and craft expectations</li><li>Strong understanding of the creative process for digital, video and print</li><li>Experience working with creative teams, developers, producers, and managing external vendors</li><li>History of strong conceptual thinking in an agency or related production environment</li><li>A demonstrated track record of gaining trust and respect by consistently demonstrating sound critical-thinking and analytical skills and maintaining composure in stressful situations</li><li>Ability to keep multiple workstreams on track while meeting tight deadlines and adapting to late-breaking changes</li><li>Exceptional initiative and follow-through skills</li><li>Effective negotiation and positive-minded problem-solving skills&nbsp;</li><li>Strong written and verbal communication, interpersonal, and leadership skills</li><li>Ability to interact with internal co-workers and external clients and vendors at a variety of levels and across functions</li><li>Experience with managing a team; desire to lead and mentor</li><li>Potential after-hours work and overnight traveling to shoots and post sessions required</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director of Content Production

You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex. The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve exciting problems. Amex&nbsp; Offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmexDo you have the ability to put together unique innovative customer facing solutions that increase business value and customer engagement by using sound design principles and that are data driven? Do you have a unique combination of deep technical knowledge, business acumen and strong communication skills to help influence and drive results across a diverse organization.American Express is embarking on an exciting digital transformation driven by an energetic team of high performers. This group is forward-thinking and creative with the power to shape our Technology and Product roadmap. If you have the talent and desire to deliver innovative products and services at a rapid pace, serving our customers seamlessly across the globe through various channels, join our team!Responsibilities include, but not limited to:<ul><li>Serving as a core member of an agile team that drives user story analysis and develops responsive web applications.</li><li>Performing hands-on&nbsp;software&nbsp;development, typically spending most of time actually writing code and unit tests, doing proof of concepts, conducting code reviews, and testing in ongoing sprints</li><li>Perform ongoing refactoring of code, applying visualization and other techniques to fast track concepts, and delivering continuous&nbsp;improvement</li><li>Developing&nbsp;deep&nbsp;understanding&nbsp;of integrations with other systems and platforms within the supported domains</li><li>Bring a culture of innovation, ideas, and continuous&nbsp;improvement</li><li>Challenging status quo, demonstrate risk taking, and implement&nbsp;creative&nbsp;ideas</li><li>Good&nbsp;attitude,&nbsp;communication,&nbsp;willingness&nbsp;to learn and collaborate</li><li>Lead&nbsp;your own time, and work well both independently and as part of a team.</li><li>Work closely with product managers, back-end and other front-end developers to implement versatile solutions to tricky web development problems</li><li>Finalizing HTML prototypes into Web Applications by integrating with back-end services and functionality</li><li>Adopt&nbsp;emerging standards while promoting standard methodologies and consistent framework usage.</li></ul>Qualifications<ul><li>BS or MS degree in computer&nbsp;science,&nbsp;or equivalent 5+ years of work experience</li><li>3-5 years validated experience working in JavaScript and able&nbsp;to&nbsp;demonstrate&nbsp;good&nbsp;JavaScript knowledge</li><li>Ability&nbsp;to&nbsp;demonstrate&nbsp;good&nbsp;web&nbsp;fundamentals&nbsp;&amp; knowledge of DOM</li><li>Experience writing adaptive and responsive UI applications</li><li>Knowledge of HTML5, React, Redux, Angular, Express, Middleware with recent experience in ES6</li><li>3-5 years demonstrated ability in writing JavaScript applications in Node.js</li><li>Experience with REST based interfaces.</li><li>Experience of working in Java, Java EE is a big plus.</li><li>3+ years experience with Test Driven Development (TDD) / Behavior Driven Development (BDD) practices, unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing, including frameworks such as,&nbsp;WebDriverIO,&nbsp;Cucumber.JS</li><li>Experience with Continuous Integration and Continuous Delivery(CI/CD)</li><li>5+ yrs working experience in an Agile or&nbsp;SAFe&nbsp;development environment</li><li>1+ year experience of Graph QL is a big plus.</li><li>Experience in a11y and I18N is a plus</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Full Stack Engineer - React, Node-JS - Digital Acquisitions

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences.OnBrand is American Express’ In-House Creative agency, on journey for an exciting expansion. Our ambition is “Become creative partn­­­er-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business powered by industry-defining creative excellence”. We are focused on developing forward-thinking ideas and work across channels, end-to-end experiences in digital and beyond.As a Motion Graphics Designer, you will create original and highly engaging animated content on an everyday basis for our clients. You will be responsible for trend spotting, ideation, creative development, and production of motion graphics on a variety of projects. The ideal candidate has an appetite for learning, is highly motivated, collaborative and knows how to quickly action and pivot as projects evolve.Day to day responsibilities include, but are not limited to:<ul><li>Concepting, designing and animating content for a variety of digital media and platforms. </li><li>Working closely with account managers, project managers, designers, developers and other creatives to bring concepts to life through motion.</li><li>Creating content that is on-brand, on-strategy, leverages current platform trends and is true to a brands style, voice and aesthetics.</li><li>Actively attend team and client meetings and feel comfortable presenting your work.</li><li>Keep up with the latest trends and find relevant ways for the brand to participate in or leverage them through animated content.</li><li>Being available to commute for productions if needed.</li></ul>Minimum Qualifications:<ul><li>1 to 3 years of motion design experience working within a creative environment, such as an agency, in-house creative team or production studio</li><li>Ability to understand marketing insights and strategies to translate into compelling motion content.</li><li>Ability to combine conceptual thinking with high-quality creative content delivery</li><li>Passionate about social media platforms, trends, technology and best practices</li><li>Adaptability and willingness to learn new tools, workflows and platforms. </li><li>Experience with illustration and 2D character animation a huge plus.</li><li>Experience in creating animated content for web with Lottie or Rive a plus </li><li>Experience with 3D software and workflows a plus</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li><li>Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise. </li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Motion Graphics Designer, OnBrand

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.The Role<ul><li>Strong understanding of software development, application support, and understanding of Site Reliability Engineering and have a passion for Reliability.</li><li>Proficient in Runtime engineering tactics including usage of monitoring tools, effective log analysis, and performance optimization, includes, optimize Runtime Engineering by reducing chronic systems failures.&nbsp;</li><li>Reduce toil through automation and code fixes.</li><li>Experience with a variety of software languages, and hands on experience using automation tools and technologies</li><li>Achieve world class Production Management by improving Mean to Restore for Incident Management, exceed Service Level and Availability targets.&nbsp; Commitment to maintaining high system availability and performance.</li><li>Lead the recovery and restoration of major system impacts; ability to debug software components and identify code defects for remediation.&nbsp; Dedication to minimizing downtime and ensuring a seamless customer experience with strong leadership presence and communications.</li><li>Problem-Solving Mindset with a proactive approach to identifying and resolving issues.&nbsp; Analytical thinking and hands on experience with root cause analysis.</li><li>Drive gaps in logging, monitoring, resiliency, capacity, self-healing and availability for critical applications and Customer Journeys.</li><li>Ability to work effectively in cross-functional teams.</li><li>Ensure deployments are automatically tested pre and post validation production; participate in code reviews and automated testing.</li><li>Lead and drive adherence to building software the Amex Way through consistent and standard practices (tools, common components, and documentation)</li><li>Validate applications have the ability dynamically scale demand and capacity projections</li><li>Adaptability and learning Agility, with a willingness to learn and adapt to evolving technologies and processes. Open to feedback and continuous improvement.</li><li>Strong thought and technical leadership.</li><li>Passion for bringing others along, and growing talent within the team; collaboration is essential.</li><li>Foster a culture of courageous and authentic leadership</li><li>Build a diverse and inclusive team</li><li>Excellent communication skills to interact with stakeholders, engineers, and leadership.</li></ul>Qualifications:<ul><li>BS degree in Computer Science, Computer Engineering, other technical discipline, or equivalent 8+ years of progressive work experience that includes full stack development of programming languages experience.</li><li>5+ years’ experience working in JavaScript and Java and able to demonstrate strong Java/Kotlin/Go knowledge</li><li>5+ years' experience in writing java applications and building and consuming REST APIs</li><li>Firsthand experience with frameworks - Spring Boot, Vertex, NodeJS, React</li><li>Practical experience on implementation various system integration solutions, such as, APIs and Data integration layers (Batch &amp; Real-Time) like Kafka, Solace.</li><li>Experience in design and developing mission critical highly available enterprise applications and Java applications performance tuning</li><li>Experience with Continuous Integration and Continuous Delivery environment and platforms, especially GIT, Maven, and Jenkins</li><li>5+ years’ working in Software Development practices, Agile/SCRUM, SAFe Agile, Pair Programming with Test Driven Development Approach.</li><li>Proven experience building scalable, reliable, and scalable applications.</li><li>Effective communication skills - able to explain concepts to product managers and business partners in ways that are meaningful to them.</li><li>Firsthand experience with relational and NoSQL databases such as DB2, Redis, SQL, Postgres, Couchbase, Cassandra etc.</li></ul><ul><li>Experience with Continuous Integration and Continuous Delivery (CI/CD) environment and their frameworks, Github, Jenkins, Build and Deployment pipelines</li><li>Working in an Agile or SAFe development environment is a plus</li><li>Research latest technology, concepts, conceptualize solution and develop proof of concept that will improve resiliency and performance of the applications</li><li>Design and implement innovative solution/framework that will improve software engineering velocity, infrastructure resiliency and security, and data availability</li><li>Strong interpersonal communication skills and the ability to work well in a diverse team-focused environment</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).US Job Seekers/Employees -Click hereto view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Depending&nbsp;on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Engineer - Application Support

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Business OverviewCredit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the Digital Products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience. The Digital Risk Products &amp; Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital software Digital Products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card &amp; non card business globally.As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative risk Digital Products that advance our market share and the way we do business. If you are interested in building the innovative digital risk Digital Products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Digital Risk Products team.Job ResponsibilitiesThere are diverse set of roles within Digital Product job family, with varying responsibilities and skill requirements. We aim to develop next generation software Digital Products and solutions to solve risk management needs using latest tools and technologies. Collaborate with multiple risk strategy partners, technology teams and other Digital Product teams to build &amp; iterate on Digital Products that directly impact millions of customers and prospects.A brief description of the roles and skills is outlined below:Digital Product Management<ul><li>Create Digital Product vision and drive end-to-end Digital Product development including market research, competitive analysis, roadmap planning, prioritization, rationalization/globalization, feature &amp; user story development, Digital Product design and launch</li></ul>Digital Product Solutions Design<ul><li>Manage the implementation of risk Digital Products, drive global, reusable &amp; configurable design, prioritization, rule authoring, testing, integration, and Digital Product launch using low-code tools. This cluster includes a diverse set of roles, with varying technical requirements from Low-Code tools to Pro-Code programming skills</li></ul>Selected candidate will be allocated to one of these roles depending on the fitment, business needs and candidate's choice and experience.Qualifications and Skills Required:<ul><li>Ability to drive project deliverables to achieve business results</li><li>Ability to build positive relationships, operate effectively within large cross-functional teams, and influence business partners to drive ground-breaking change</li><li>Strong communication &amp; interpersonal skills</li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives</li><li>Customer-centered design approach and experience developing software Digital Products or services in partnership with different business partners globally</li><li>Experience in prototyping, iterative development, Scaled Agile Framework, and handling a backlog of initiatives optimally</li><li>Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus</li><li>Knowledge of MS Office – PowerPoint, Excel</li><li>Bachelor's degree in mathematics, statistics, engineering, computer science, econometrics, or equivalent field of study</li><li>Advanced degree in mathematics, statistics, engineering, computer science, econometrics, or another equivalent field of study preferred</li><li>3-5 years’ experience in an agile Digital Product Development/Owner role. 5+ years of experience in Digital Product Development /Owner required for Senior Manager role</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?Our UX writers work closely with designers, researchers, product managers, and engineers to create the voice of American Express across web, mobile, and partner-led channels. bringing American Express world-renowned customer service to life through straightforward, customer-centric content. This is an exciting opportunity for someone who can combine business needs with customer needs to drive the digital experience forward.<ul><li>Applies a deep understanding of business requirements and tech constraints to inform written content, ensuring content vision aligns with annual goals and objectives</li><li>Provides guidance in the development of written content, ensuring cohesive product narratives</li><li>Provides guidance in analyzing insights from cross-functional teams, ensuring that the team understands customer needs and incorporates insights to provide the best user experience</li><li>Provides guidance in maintaining alignment with writing style guidelines and standards to drive consistency, brand alignment, and content integrity</li><li>Proofreads and edits complex content for overall clarity, alignment with brand guidelines, and user experience objectives</li><li>Provides guidance to direct reports, junior colleagues, or those in other disciplines</li><li>Potentially has an Associate UX Writer as direct report</li></ul>Minimum Qualifications<ul><li>Is more of a strategic thinker, less of a blank-filler</li><li>Clearly articulates how copy addresses objectives and solves problems</li><li>Is a champion for collaboration, early and often advocates for the user</li><li>Pivots quickly and supports a number of projects simultaneously</li><li>Exudes positivity, requires minimal supervision, and has a strong work ethic</li><li>Is an ambassador for UX writing, playing a key role in helping this growing team reach its potential</li></ul>Preferred Qualifications<ul><li>Has at least 5 years of experience in a design organization</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior UX Writer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Through our Global Commercial Services (GCS) division, American Express offers powerful backing and support that helps companies of all sizes gain financial savings, control and efficiency. We provide a suite of payment and lending products, solutions for travel and everyday business spending, global payments, currency solutions, and business financing. Within GCS, the Corporate Program Product Management (CPPM) organization owns product capabilities and supports FX and Global Payments.The Senior Manager Pricing, FX and Global Payments will work closely with the broader FXGP Product team, commercial leadership, Control Management, LOBCO, Marketing, Finance and GCO teams to provide governance, insights and analytics across a number of initiatives. The Pricing Manger will be expected to implement pricing initiatives to improve customer &amp; portfolio performance, as well as performing analyses of customer behavior to provide data-driven insights.&nbsp; This highly analytical and consultative role provides the Pricing Manager with the opportunity to leverage big data and best practices across American Express. Responsibilities:<ul><li>Perform data analysis and identify customer behaviors and pricing patterns that can be turned into actionable insights</li><li>Create, develop, and implement strategies to drive customer behavior</li><li>Build and maintain pricing governance framework</li><li>Ongoing pricing support, monitoring, and performance tracking for the new &amp; existing platforms</li><li>Build strong relationships with business partners to understand business objectives and challenges to enable analytics that address partner needs</li><li>Design processes and work across the business to drive improved data integrity, governance &amp; information management</li><li>Partner with numerous teams to drive innovation, best practices, and global synergies</li></ul>How will you impact this role:<ul><li>Operate Autonomously: Takes a project from ideation to delivery. Able to prioritize in ambiguous situations.&nbsp;</li><li>Proactivity: Always striving to deliver great products. Proactive, self-driven, curious, loves learning. </li><li>Communication: Excellent written and oral communication skills. Communicates information, ideas, and concepts clearly.&nbsp;</li><li>Organization and Planning: Plans, organizes, and schedules in an efficient, productive manner; focuses on key priorities; manages time well.&nbsp;</li><li>Flexibility/Adaptability: Cool with quickly changing priorities and conditions; copes effectively with complexity and change.&nbsp;</li><li>Persistence: Follows through on items without being managed. Resourceful, has grit, and a positive “can do” attitude. </li><li>Leadership: Sound interpersonal skills and proven ability to navigate in a cross-functional setup.&nbsp;</li></ul>Minimum Qualifications:<ul><li>Proficiency in Excel, experience with SQL, Python &amp; Tableau</li><li>Experience in pricing, business/financial analysis, or related discipline</li><li>Excellent financial analysis and problem-solving skills, with ability to translate complex analytics into key insights with linkages to business strategy and objectives</li><li>Bachelor’s Degree in Quantitative field and/or&nbsp;3+ years of industry experience or proven quantitative skill-set</li></ul>Preferred Qualifications:<ul><li>Familiarity with Cornerstone &amp; other American Express databases is a plus</li><li>Self-starter with ability to solve ambiguous/ open ended business challenges</li><li>Keen attention to detail with deep quantitative and analytical skills and demonstrated capacity to solve problems and enhance reporting</li><li>Ability to monitor and analyze business performance to develop and implement reporting and analytical frameworks</li><li>Strong relationship skills and ability to build alignment among customers and key stakeholders with demonstrated experience influencing without authority</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Pricing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants -a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term. Amex Offers sits within the Membership Portfolio Services Team.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants, Advertisers and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver – through the Amex offers platform - unique differentiated value to reach high-spending Card Members in the digital channels where they engage with American Express. Through this solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs - delivering deep insights and maximizing results. How will you make an impact in this role?The Analyst, Amex Offers Sales Operations will be responsible for supporting critical end-to-end Amex Offers sales operations activities. This&nbsp;individual will work closely with business development and customer success functions to execute operational activities, optimize processes and deliver internal solutions at scale in order to deliver a best-in-class Amex Offers experience for our Merchant Advertisers. Key Responsibilities<ul><li>Maintain and refine execution calendars to support planning efforts (training calendars, live offer list, marketing email tracker, etc.)</li><li>Manage onboarding tracking, logistics and live trainings for new hires </li><li>Lead the testing and documentation of sales governance procedures and controls</li><li>Source key training needs from the team and work with subject-matter experts to refine content and own delivery and logistics tailored to both sales and business development teams</li><li>Own central mailbox and communications across the team </li><li>Support campaign-related activities including ongoing maintenance of Insertion Orders, T&amp;Cs and distribution of data sharing guidelines</li><li>Support E2E process enhancements and improvements for Amex Offers.</li></ul>Minimum Qualifications<ul><li>Preferred experience in media or sales operations, sales support or a related role</li><li>Creativity to go beyond current tools to deliver the best-in-class solutions at scale</li><li>Ability and comfort with working independently on projects and business critical activities</li><li>Exceptional analytical, organizational, and communication skills, as well as high attention to detail</li><li>Must be advanced in Excel and Powerpoint with an ability to learn new tools and systems quickly</li><li>Excellent written and verbal communication skills, with the ability to present complex information clearly and effectively to stakeholders</li><li>Strong quantitative skills and comfort analyzing data sets in order to generate insights that drive business performance</li><li>Demonstrated success in leveraging data to develop growth strategies; Experience leveraging CRM platforms (i.e. SalesForce) to develop actionable sales tactics.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Analyst - Amex Offers Sales Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants -a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term. Amex Offers sits within the Membership Portfolio Services Team.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants, Advertisers and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver – through the Amex offers platform - unique differentiated value to reach high-spending Card Members in the digital channels where they engage with American Express. Through this solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs - delivering deep insights and maximizing results. How will you make an impact in this role?The Senior Manager of Amex Offers Finance Transformation will be responsible for defining and leading critical transformational workstreams across existing Amex Offers Finance and Accounting processes as well as new revenue streams. This includes leading exploratory work to define internal process breakdowns and implementing recommendations in close partnership with core business functions such as Controllership, Finance, Co-brand and Marketing. This individual will also be responsible for establishing new, streamlined processes to facilitate growth through hybrid-sourcing model.Key Responsibilities<ul><li>Map E2E cross-functional finance processes to identify process breakdowns and control gaps; define recommendations and associated business value, success metrics and dependencies</li><li>Effectively engage multiple stakeholders, business partners and dependent process owners to secure buy-in and develop the overall transformation strategy for Amex Offers Finance</li><li>Create new risk mitigation tactics to limit financial exposure in partnership with Credit Risk, Global Servicing Group, LFO, and Controllership teams</li><li>Define business strategy to scale debit functionalities as a form of Merchant payment</li><li>Lead exploratory work to define third-party payment strategy to support growth of payment facilitators as well as hybrid sourcing model and deliver through execution</li><li>Identify automation opportunities across end-to-end Amex Offers finance workflow in partnership with marketing and product teams</li><li>Concisely and logically communicate insights and recommendations with senior leadership across lines of business</li></ul>Minimum Qualifications<ul><li>Experience in a Finance-related role with proven track record for driving process optimization or complex transformational workstreams </li><li>Strong ability to understand financial concepts and processes and deep experience working with P&amp;L’s, Controllership functions is a must</li><li>Knowledge of Merchant operations and third-party impacts on finance and accounting systems a plus</li><li>Ability to build and leverage relationships, using a strong network of partnerships across the organization to drive deliverables to closure</li><li>Can influence beyond direct authority and across band levels to drive results</li><li>Comfort navigating highly complex, matrixed environment and creating a sense of urgency</li><li>Strategic mindset and ability to develop plans for medium and long term; is organized about work and deliverables, pays meticulous attention to details</li><li>Demonstrates a risk and control and compliance mindset</li><li>Employs agile and resilient mindset in changing circumstances and focuses on continuous improvement opportunities</li><li>Communicates effectively, both in written and verbal mediums; presents with confidence</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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