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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?About the job Job Title: Endpoint Technician Position Summary: This is an Endpoint Support role. This means that he/she oversees enterprise End User Computing devices providing world class support to our associates. The Endpoint Technician will be providing our associates with Tier 3 support while also assisting in designing, building, and implementing endpoint configurations including Windows OS, iOS, MacOS and user applications across both virtual and physical desktop environments. In addition, the Endpoint Technician serves as an escalation point for the core end-user endpoint. The individual in this position is responsible for ensuring that all desktops OS and applications are current, reliable, tuned, and accessible in accordance with service level agreements. Responsibilities: • Perform implementation, administration, configuration, troubleshooting, and maintenance within Windows OS, Citrix VDI, iOS and MacOS environments. • Create software packages via various methods using Tanium for Desktop/Laptop environments. (Experience in SSCM or equivalent deployment tools) • Assist with Windows desktop OS, Citrix VDI, iOS and MacOS customization of features and enhancements. • Virtual Desktops (VDI) support. • MDM Support. (Workspace ONE is a plus) • Leveraging automation to solution for tedious administration tasks. • Meet endpoint support and service delivery objective. Evaluates support trends. Create documentation for the Help Desk / Field Service team. • Assist with the deployment of security patches for the operating system and desktop applications. • Provide tier three support across the enterprise for issues related to the Windows desktop OS / VDI / iOS / MacOS and applications. Ensure all client requests and operational problems are updated/resolved within a timely manner (Resolve tickets within the SLA) • Evaluate new products/services and provide effective solutions to meet business and client needs. • Ability to identify and evaluate desktop OS and application solutions that enhance the End-User experience. • On-call rotation for high level escalations. Technical Skills: • Experience managing and supporting Windows desktop OS, MacOS, managed endpoint administration at scale across an enterprise-sized environment. • Strong understanding of the Windows Desktop OS architecture, packaging, scripting, and automated deployment tools (Workspace ONE, Tanium, MDT, PowerShell, Etc..), MS Office Suite, Active Directory, Group Policy. • VDI support experience. • MDM support experience. • Strong understanding of the MacOS architecture. • Experienced managing desktop environments. • Passionate about delivering exceptional client experience and tier three support. • Able to work independently in a fast-paced environment with the ability to change priorities on the fly. • Adheres to department and IT protocols, procedures, and service level agreements. • Experience working with application deployment and packaging tools (Tanium, PDQ Deploy, Workspace ONE). • Knowledge with scripting languages – PowerShell, VBScript, batch files. • Strong diagnostic and root cause analysis skills.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Endpoint Technician

Infrastructure Automation EngineerAbout University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses.Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.Job Description: Information Technology Services (ITS) at the University at Albany seeks applicants for an Infrastructure Automation Engineer to support the academic, research, and business needs of this vibrant institution. The successful candidate has the technical knowledge and intellectual curiosity to build complex environments for a wide variety of disciplines and departments. They have keen analytical skills and are driven to solve problems and acquire new knowledge to inform and build an environment commensurate with the needs of a public research university.As part of a group of IT professionals, the Infrastructure Automation Engineer plays a key role in design, development, implementation, and maintenance of application and infrastructure systems to provide secure and robust solutions. They are adept at working in physical and virtual environments, and on-premises and cloud-based applications.The Infrastructure Automation Engineer collaborates across ITS, providing input and expertise to a range of services.Primary Responsibilities: Provide day-to-day operational ownership for assigned AI/ML platforms including patching, upgrading, configuration management, system backups, continuous monitoring, and performance management.<ul><li>Design and implement automated solutions for hardware and software infrastructure.&nbsp;</li><li>Automate the deployment, scaling, and monitoring of applications and services, and administer automated workflow tools, middleware application servers (i.e., Oracle Weblogic, IBM WebSphere), and server visualization technologies (i.e., VMware, Red Hat Virtualization, or Oracle VM).</li><li>Create and maintain infrastructure as code (IaC) scripts using tools such as Terraform, Ansible, or Puppet.</li><li>Collaborate with software development and operations teams to implement continuous integration and continuous delivery (CI/CD) pipelines.</li><li>Manage and maintain virtual and cloud-based infrastructure, including servers, storage systems, and networking equipment.</li><li>Monitor and optimize system performance and availability.</li><li>Maintain security posture in accordance with industry best practice and ITS policies and procedures. Implement and maintain security controls to ensure the confidentiality, integrity, and availability of data and systems.</li><li>Participate in incident response and disaster recovery planning and testing.</li><li>Evaluate and recommend new technologies and tools to improve the efficiency and reliability of our infrastructure.</li><li>Manage host environments to ensure proper tuning and sufficient capacity (including web servers, database servers, VMWare, Cisco, Citrix, SAN, directories, and blades).</li><li>Engage in the design and build of solutions that align with architectural norms, industry best practices, ITS standards, and meet project and operational requirements. Contribute to the development of architectural blueprints, templates, tools, systems standards, technical roadmaps, and operational procedures.</li><li>Plan, design, build, implement, and support a growing array of cloud automation tools and services.</li><li>Maintain subject matter expertise by staying current with industry trends and following a professional development plan.</li></ul>Additional Responsibilities:<ul><li>Effectively and proactively communicate with peers, researchers, and management.</li><li>Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.</li></ul>Requirements: Minimum Qualifications:<ul><li>A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization.&nbsp;</li><li>Proficiency in one or more programming languages such as Python, Ruby, or JavaScript.</li><li>Proven design, planning, and implementation experience with infrastructure components including Linux servers, storage, and network.</li><li>Applicants must demonstrate excellent oral and written communication skills.</li><li>Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.</li><li>Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.</li></ul>Preferred Qualifications:<ul><li>Experience with infrastructure as code (IaC) tools such as Terraform, Ansible, or Puppet.</li><li>Experience with automation and configuration management tools such as Jenkins, CircleCI, or TravisCI.&nbsp;</li><li>Experience working with cloud technologies</li><li>Cloud certification such as AWS, Azure, or similar.</li><li>Experience administering enterprise networking.</li><li>Experience with centralized logging/log aggregation tools such as Splunk.</li></ul>Additional Information: Professional Rank and Salary Grade: Senior Programmer/Analyst, SL4; $100,000-110,000.Special Notes: Visa Sponsorship is not available for this position. This position has the potential for telecommuting up for 50%.&nbsp;The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link&nbsp;<a href="https://www.albany.edu/police/statistics-and-records" target="_blank">http://police.albany.edu/ASR.shtml</a>Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. &nbsp;If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at&nbsp;<a href="mailto:info@goer.ny.gov" target="_blank">info@goer.ny.gov</a>.THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYERPlease apply online via&nbsp;<a href="https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=175439" target="_blank">https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=175439</a>Application Instructions: Applicants MUST submit the following documents:<ul><li>Resume</li><li>Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications</li><li>List of 3 professional references with e-mail addresses and telephone numbers</li></ul>Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).Closing date for receipt of applications: This position will remain open until it is filled.

Infrastructure Automation Engineer

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The role involves partnering with IT leadership, architecture, and development teams to establish and execute technology strategies that align with business priorities. You will collaborate across the organization to leverage knowledge and solutions, report daily status on tech design and resource management, and lead a team of developers, analysts, and testers..DUTIES:<ul><li>Partners with the IT leadership, architecture, and development staff to establish vision, strategy, and road maps that align with business strategies and organizational priorities.</li><li>Collaborates with peers and leadership to leverage knowledge and solutions across the organization.</li><li>Reports to the Director and is accountable for daily status on tech design, development, and resource management.</li><li>Collaborates with Product Owners, PMO, DevOps, and lead a team of developers, analysts, and testers to define requirements, design, and develop mission critical applications.</li><li>Leading the delivery of best in class systems to support AutoNation’s business lines, including customer and associate facing applications built on AWS using Microservices Architecture and other AWS components that integrate with existing on-prem AutoNation systems and databases.</li><li>Analyze, design, and drive development of application solutions and enhancements that meet requirements.</li><li>Ensure adherence to programming and enterprise architectural standards.</li><li>Complete work assignments and perform appropriate follow up to ensure that tasks are completed on time.</li><li>Collaborate with product owners, application users, creative team, and other developers to define requirements, design, and develop the web application.</li><li>Assist in the rollout of new applications, problem fixes, and enhancements of software.&nbsp;</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree in Computer Science, Computer Engineering, Engineering, or a related technical field required.</li><li>8+ years of experience in Java software development demonstrating increasing levels of responsibility</li><li>Experience leading a team of three or more software developers</li><li>Experience producing solution designs for large-scale, highly available, mission-critical systems</li><li>Experience in designing, creating, and consuming Web Services (REST, JSON, OAuth), multi-tier or microservice applications in Java, and large scale database applications; experience in SQL and data modeling</li><li>Experience in software development methodologies including Agile and Waterfall.</li><li>Must have legal authority to work in the U.S. EEOE.</li></ul>Pay range for this role is: $169,220 - $171,000 annually<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Lead Software Engineer

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The role’s primary responsibility is designing and implementing AutoNation’s software delivery pipeline. This includes version control management, build automation, test orchestration automation, infrastructure-as-code, configuration management, deployment automation. Other responsibilities include Level 2 production support, documentation and mentoring junior DevOps engineers. The applicant must be adept to working in a highly fluid environment which can include frequent changes to requirements and timelines. The candidate must also be a self-learner with abilities to quickly absorb new and emerging technologies. Other key requirements include sound troubleshooting skills, effective communication skills and a collaborative approach to problem solving.Job Responsibilities:<ul><li>Collaborating with PMO, Dev, QA and other IT professionals to deliver optimal products and services in a timely manner.</li><li>Providing technical leadership on internal DevOps projects by defining requirements, setting priorities, and communicating progress and challenges to IT leadership.</li><li>Developing and maintaining CI/CD pipelines to enable quick and reliable deployments.</li><li>Designing and provisioning highly available and scalable infrastructure using Infrastructure-as-Code.</li><li>Monitoring the performance of applications and services to ensure uptime.</li><li>Troubleshooting issues across platform and application domains.</li><li>Integrating security best practices into our development lifecycle for compliance and data protection.</li><li>Mentoring junior level team members and promoting a culture of knowledge sharing.</li><li>Researching and implementing new technologies to drive continuous improvements in our software delivery process.</li><li>Documenting architecture, configurations and technical procedures of applied solutions.</li></ul>Qualifications:<ul><li>5+ years of experience in DevOps or related field.</li><li>3+ Experience with continuous integration/delivery tools such as Azure DevOps, Octopus, GitLab.</li><li>5+ years of operational experience with cloud IaaS and PaaS technologies at the enterprise level</li><li>3+ years of experience with AWS and/or Azure.</li><li>3+ years of experience with container and microservices technologies in AWS and/or Azure (AWS ECS, Docker, Kubernetes, Helm)</li><li>3+ years of experience automating the provisioning of cloud resources in Azure (ARM Templates), AWS (CloudFormation/CDK) and/or terraform. </li><li>3+ years of experience managing API layer with an API Management tools (Azure APIM, MuleSoft, Apigee)</li><li>5+ years of experience managing enterprise on-prem infrastructures (VMs, LBs, Network protocols, Windows Server, Linux)</li><li>5+ years designing and implementing process automation using scripting tools and languages such as PowerShell, bash, Python and other similar languages</li><li>Understanding of software development processes and methodologies Working knowledge of coding standards and technologies such as C#, .Net core and standard, Java, MVC, client-side frameworks (Angular JS/jQuery), SPA, asynchronous programming, web sockets, rest APIs, SQL and mobile clients is a plus.</li><li>Expertise in troubleshooting full stack implementations from client to backend systems using client-side tools, APMs, network monitoring tools and log parsers</li><li>Expertise with ALM and release management processes</li><li>Excellent communication and collaboration abilities</li><li>Bachelor’s degree in technology or equivalent job experience</li><li>Microsoft and/or AWS certification preferred</li></ul>Next Possible Position: DevOps Lead Engineer<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

DevOps Senior Engineer

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?An engineer, able to perform independently, applying technical expertise in one or more disciplines that support the organization’s technology infrastructure.Job Responsibilities:<ul><li>Builds new components of the infrastructure within their area of expertise to meet requested needs or needs they may have identified, in consideration of the current and future architecture. Adds new components to a blueprint, documents them effectively, and directs the testing and implementation of changes.</li><li>Participates in infrastructure planning and provides insight into the future of their area of technology.</li><li>Promotes technical standards and supports migration efforts to the future infrastructure.</li><li>Manages the product lifecycle for a component of the infrastructure to assure operational availability; specifies changes for implementation; gathers data; and analyzes capacity and performance.</li><li>Analyzes the current state of the infrastructure and identifies opportunities for improvement. Contributes to changes to established blueprints, documents them effectively, and executes the implementation of changes in their area(s) of responsibility.</li><li>Is responsible for problem management for installed technical solutions within their area of responsibility; analyzes a chain of events, identifies root cause, and applies technical knowledge, following established procedures and standards.</li><li>Proactively recommends required maintenance and upgrades as appropriate.</li><li>Continuously updates knowledge databases, including lessons learned from problem management.</li><li>Initiates and supports the implementation of new technologies for their area of the infrastructure.</li><li>May lead or mentor more junior staff.</li><li>Participates in on-call rotations as needed.</li></ul>Technical Expertise:<ul><li>Demonstrates an in-depth knowledge of one key component of the infrastructure, including its impact on other technologies.</li><li>Maintains thorough understanding of current and future infrastructure architecture.</li><li>Maintains an industry awareness of new developments in their area of expertise.</li><li>Provides technical coaching to other staff members, assisting them resolve technical issues.</li></ul>Requirements: • Minimum of 10 years’ routing and switching experience required. • Minimum of 5 years’ experience designing, implementing and supporting firewalls desired. • Minimum of 5 years’ experience implementing and supporting F5 Load Balancers desired.AutoNation is an equal opportunity employer and a drug-free workplace.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sr. Network Engineer

Lecturer in Computer Information Systems and Cyber Security Systems (2024-2025 Academic Year) UIW Mission Position Summary The School of Mathematics, Science and Engineering is seeking part-time faculty candidates for Lecturer in Computer Information Systems and Cyber Security Systems. The School offers a Bachelor of Science Degree in Computer Information Systems or Cyber Security Systems. In all matters, faculty are expected to maintain the highest standards of professional ethics consistent with the UIW Mission. Official duties and responsibilities of part-time faculty members at the University include teaching and professional activities as assigned. This applicant pool will remain online and be used to hire interested part-time faculty as needed for the 2024-2025 academic year. Essential Functions Basic Instructional Duties:<ol> <li> Prepare course outlines and teach Computer Information Systems and/or Cyber Security Systems courses as assigned by department based on approved departmental syllabi; prepare and deliver consistent, interactive lectures, incorporating technology into teaching.</li> <li>Follow common syllabus, utilizing online homework system and learning management system.</li> <li>Prepare and execute timely and meaningful assessments for assigned courses.</li> <li>Work collaboratively with departmental faculty to ensure standard curriculum outcomes are met.</li> <li>Be available outside of class to help students learn and to answer their questions (1 hour per 3-hour class, physically and/or electronically).</li> <li>Adhere to UIW Faculty Handbook policies and processes including timely record keeping of student activities, fair and equitable evaluation of student performance, and timely feedback to students regarding their performance in the course. </li> <li>Conduct respectful relationships with faculty, staff, and students both in and outside the classroom.</li> <li>Maintain contact with the department chair and participate in meetings upon request.</li> <li>Perform other duties as assigned.</li> </ol> Job Duties Knowledge Skills and Abilities <ul> <li>A strong commitment to undergraduate teaching.</li> <li>Ability to teach computer information systems and cyber security systems courses at a college level.</li> <li>Ability to deliver instruction online-ability to effectively learn and use instructional technology.</li> <li>Willingness and flexibility to teach day, evening and weekend sections as needed.</li> <li>Ability to incorporate technology into teaching.</li> <li>Ability to work effectively with individuals from diverse communities and cultures.</li> <li>Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.</li> </ul> Required Education Master’s Degree in Engineering, Computer Science, Computer Information Systems, Cyber Security Systems or Master’s Degree in a closely related discipline with 18 graduate hours in CIS and/or Cyber Security. Required Work Experience None specified. Preferred Qualifications <ul> <li>Priority will be given to candidates with strong teaching skills.</li> <li>Teaching experience at the collegiate level.</li> </ul> Required Certifications, Licenses or Registrations None specified. Work Hours Based on course assignment. Physical Demands Typical for faculty in this discipline. Posting Number: UN872PO Job Type: Part Time Job Category: Faculty Desired Start Date: 08/19/2024 Position End Date (if temporary): Reports To: Dean, School of Mathematics, Science, and Engineering Salary: $2,800 - $3,000 per 3hr course, commensurate with experience Open Date: 07/16/2024 Close Date: Open Until Filled: Yes Special Instructions to Applicant N/A. To apply, visit <a href="https://apptrkr.com/5440710" target="_blank">https://jobs.uiw.edu/postings/26149</a> UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-4afaaefd85171a48b3886ad215c0ef8c

University of the Incarnate Word

Lecturer in Computer Information Systems and Cyber Security Systems (2024-2025 Academic Year)

Technology Solutions &amp; Engagement SpecialistRequired Qualifications: (as evidenced by an attached resume)Bachelor's Degree. Two [2] years of related experience in offering workshops/webinars. Experience designing workshops. Experience creating technical documentation that is used for knowledge management on websites and ticket systems.Preferred Qualifications:Advanced Degree. Additional years of related experience in consultations, knowledge management, empowering others to learn, and leading engagement sessions (Online and in person). Experience scheduling and coordinating literacy/development programs. Experience creating and editing both written and audio/ video recordings.Brief Description:The Technology Solutions &amp; Engagement Specialist works closely with DoIT's Customer Support &amp; Engagement team to assess the technology needs of constituents using university-wide technology and to create, lead, and promote a culture of continual learning and digital literacy.• Research, design, develop and promote supported technologies to the campus via workshops, webinars, and support documentation for software utilized by the campus community. This software includes but is not limited to collaboration &amp; communication suites, survey tools, academic systems (LMS), administrative systems (ERP, document management, purchasing). Engagement opportunities include in-person and webinars.• In the performance of all job duties, at all times be responsible for delivering optimal customer service, protecting institutional data and privacy, and the excellent delivery of solutions and services by following divisional and University policies, procedures, and processes.• Provide 2nd and 3rd-level consultative services for collaboration, administrative, and academic systems that the service desk is unable to assist with.• Design, develop, revise, and publish technical documentation. Perform routine maintenance on knowledge articles. Oversee notification of DoIT Teams to make sure their content remains current, relevant, and well-organized for the campus community. Knowledge management includes - information on the IT website and information in the ticket system.• Support onboarding of new systems, and tools. When new systems are implemented, work with assigned project managers, vendors, and other staff to empower the University community. Support includes workshops in the traditional face-to-face classroom environment, videos, documentation on the DoIT website, webinars, and social media posts.• Provide support for IT staff who use and contribute to the knowledge base. Coaching includes the evaluation of best practices in writing knowledge articles, and creating articles as part of the workflow to mentor staff and students as necessary. Provide regular feedback on articles to knowledge workers (both students and staff). Provide coaching and feedback to teams and individuals on how to best utilize and contribute to the knowledge base.• Other duties or projects as assigned as appropriate to rank and departmental missionSpecial Notes:This is a full-time appointment. FLSA Exempt position, not eligible for the overtime provisions of the FLSA. Minimum salary threshold must be met to maintain FLSA exemption.SUNY implemented a hybrid telecommuting pilot program. This position has been approved to participate in the pilot, which allows for up to 5 remote days per pay period.This position will remain posted until filled or for a maximum of 30 days. An initial review of all applicants will occur two weeks from the posting date. For full consideration, applications must be received before the initial review date. If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date.Resume/CV and cover letter should be included with the online application.Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at or visit<a href="https://www.stonybrook.edu/commcms/oea/" target="_blank">https://www.stonybrook.edu/commcms/oea/</a><a href="https://www.stonybrook.edu/commcms/oea/" target="_blank">https://www.stonybrook.edu/commcms/oea/</a>.In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed<a href="https://www.stonybrook.edu/police/https://www.stonybrook.edu/police/" target="_blank">https://www.stonybrook.edu/police/https://www.stonybrook.edu/police/</a>.Visit our<a href="https://www.stonybrook.edu/jobs/working-here/" target="_blank">https://www.stonybrook.edu/jobs/working-here/</a><a href="https://www.stonybrook.edu/jobs/working-here/" target="_blank">https://www.stonybrook.edu/jobs/working-here/</a> page to learn about the total rewards we offer.Salary: $66,000 -$ 80,904To apply, visit <a href="https://apptrkr.com/5438224" target="_blank">https://apptrkr.com/5438224</a>

Technology Solutions & Engagement Specialist

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The AutoNation Desktop Support team provides world class service and desk side support to all internal corporate associates. The Desktop Support Technician will be taking receipt of escalated service desk support requests and troubleshooting them, documenting, analyzing, and resolving these requests.Organizational Relationships:Directly reports to Manager, Client Architecture / Level 2 Support / Desktop Support. Interacts with most, if not all, other IT departments on some level, mainly for troubleshooting and equipment set-ups. Also interacts with Facilities for placement of employees and computer equipment and Executive Support.Job Responsibilities:<ul><li>Install, configure, and perform minor repairs to various hardware, software, and peripheral equipment, following design or installation specifications.</li><li>Set up new hire equipment for HQ employees, ensuring proper installation of cables, operating systems, appropriate software, hardware, and configuration.</li><li>Respond to tickets and resolve issues in a proactive manner.</li><li>Perform on-site and remote technical support for all HQ associates.</li><li>Follow organizational guidelines for tracking inventory of all hardware and software resources.</li><li>Software deployment.</li><li>Microsoft AVD support</li><li>Dell Wyse Thin Client Backend configuration/Support</li><li>Mobile Device Management Configuration/support for HQ associates</li><li>Lead the Incident Queue administration (escalation, assignment, &amp; organization).</li><li>Main POC for escalations</li><li>Executive Support</li><li>AV Support</li><li>Shipping equipment to HQ remote hires.</li><li>Lead a small team of Desktop Support Technician.</li><li>Provide leadership, guidance, and mentorship to fellow team members.</li><li>Weekly on-call support rotation.</li></ul>Qualifications:<ul><li>Ability to multi-task and prioritize workload efficiently and effectively.</li><li>Familiar with MS O365</li><li>Experience in trouble shooting Windows 10</li><li>AV Support experience</li><li>Excellent verbal/written communication and interpersonal skills.</li><li>Valid in-state driver's license and have maintained an acceptable, safe driving record.</li><li>High school diploma or equivalent</li><li>5-7 years’ experience in technology field</li><li>Windows 10 OS proficiency.</li><li>Azure Virtual Desktop Experience.</li></ul><ul><li>Experience using remote access tools (TeamViewer)</li><li>Ability to prioritize and understand urgency and impact. </li><li>Ability to write knowledgebase articles.</li></ul>Interpersonal Skills:<ul><li>Strong Customer Service skills</li><li>Exceptional listening skills</li><li>Excellent oral and written communication skills</li><li>Highly motivated individual.</li><li>Ability to carry out the day-to-day functions of their job description independently.</li><li>Ability to communicate clearly and succinctly.</li><li>Ability to compose grammatically correct, concise, and accurate notes.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Physical Requirements:</li><li>Must be able to lift 30 pounds.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

8 IT / Computer Engineering Jobs in United States