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American Express Travel Related Services Company, Inc. seeks Senior Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solutions. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement. Position requires a Bachelor's degree in Computer Science, Engineering, Information Systems, or a related STEM field, followed by 5 years of progressively responsible software design, development, testing, and implementation experience. Experience must include: 1 year of experience with Agile development, Agile methodologies, C, Clipboard, CSS, DBMS, HTML, Java, JavaScript, Log Analyzer, MQ, object-oriented programming, Pega development, Pega Rules Process Commander system, Oracle, Oracle databases, performance tuning, PL/SQL, relational databases, SOAP, SQL, SQL Developer, Tracer, and XML. Telecommuting is available for up to 2 days per week.Job Location: Phoenix, AZ Salary Range: $151,757.00 - $190,000.00&nbsp;annuallyThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.#LI-DNI

American Express

Senior Engineers

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located at JFK International Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge, and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express. It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:- Welcoming and providing access to our Card Members upon arrival at reception.- Being accountable and taking ownership of the customer’s experience from beginning to end.- Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer.- Employing the Customer First philosophy in meeting customers’ needs and expectations.- Providing concierge and lifestyle recommendation.- Providing travel consultation and minimal reservation assistance.- Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners.Lounge Hours of operation are from&nbsp;5:00am – 10:00pm Mon - Sun. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:- Minimum of 1-year recent experience servicing premium customers.- Airline, lounge, or travel industry experience preferred, including reservation experience.- Passion for servicing customers with proactive solutions.- Exceptional communication skills, delighting the customer with every single interaction.- The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received.- Must exhibit the utmost professionalism and maintain a positive attitude in all interactions.- The ability to rely on and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment.- Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do.- Must be resourceful and capable of using the Internet effectively while providing assistance in a face-to-face customer environment.- Ability to utilize and switch from multiple technology platforms with ease.- Adapt to an ever-changing environment and being resilient.- Ability to work flexible shifts including nights, weekends, and holidays is essential.<ul><li>Light to moderate lifting may be required for certain job tasks</li></ul>Salary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Experience Concierge, Centurion Lounge - JFK

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Organization:The Finance Data Science and Analytics (FDS&amp;A) organization partners across the enterprise to drive analyses and forecasts for key metrics and investment decisions.The team leverages the latest modelling and analytics techniques to provide insights on both current and future performance. Description:This Manager-level position is an opportunity to drive innovation at American Express by supporting our Generative AI workstreams for Finance. Working with the Gen AI Product Owner, this role will drive the ideation, development, and implementation of next-generation AI solutions. Working in a whitespace environment this position will partner closely with both Technologies and end users to launch new capabilities and play a critical role in translating business requirements into strategic AI solutions for our state-of-the-art use cases. This is a high-visibility role which affords the opportunity to shape the strategy for cutting-edge Generative AI capabilities in Finance. The manager will focus on cross-functional collaboration and ideation of new and novel concepts in this rapidly evolving domain and should expect frequent exposure to senior leaders across Finance, Technology, Risk other adjacent organizations.Based in the Amex Tower in New York City, this hybrid position promises a stimulating blend of strategic influence and hands-on innovation.Responsibilities:·Develop, build, and scale Finance next generation AI solutions ·Stay on top of the latest developments and innovations in the Gen AI space, including industry trends, best practices and new product / capability launches from third-parties·Serve as the bridge between business stakeholders and technical teams, translating business requirements into technical specifications and user stories for AI-driven product features and enhancements·Partner with Gen AI PMO to own the end-to-end product lifecycle for AI initiatives in Finance, from ideation and conceptualization to implementation ·Utilize agile tools and techniques to drive successful delivery, including writing features and user stories·Partner with PMO to develop and report on tracking KPIs and outcomes from the use cases with on-going monitoring mechanismsQualifications:·Comfort thriving in whitespace/greenfield role where there is an obligation to innovate and continuously drive new ideas independently·Desire to thought partner to develop and implement transformative tools and capabilities·Passion for learning about emerging technologies in the Gen AI space with a focus on applicability to use cases in the Finance organization·Demonstrated experience communicating technical concepts to non-technical audiences and vice-versa, bridging the gap between academic outputs and real-world applications·Understanding of AI technologies, including machine learning, natural language processing, large language models and generative AI·Excellent communication skills to effectively communicate with stakeholders across levels the Enterprise·Experience with at least one programming language such as python·B.S. / M.S. or Ph.D. in a quantitative field [e.g., Applied Mathematics, Physics, Engineering, Computer Science] strongly preferred·Familiarity with Agile and Scrum methodologies preferredSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager-Data Science

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Continuity Management (BCM) is essential in today’s environment. The ability to respond to a disruption such as a natural disaster, infrastructure failure, or pandemic underpins our commitment to deliver for our customers and protect our colleagues.The BCM team is part of the Global Services Group (GSG) at American Express. This team works with colleagues across the Company to oversee and implement resilience, continuity, and response capabilities to safeguard employees, customers, and products and services. The team coordinates planning and preparedness for potential service disruptions and other crises. The team also coordinates global or regional crisis responses, monitors developing issues while assessing organizational preparedness, and drives after-action crisis analyses and reporting for senior leaders.The Business Continuity Strategy and Program Design Manager is responsible for supporting the implementation and strengthening of the company’s Business Continuity framework across the enterprise. This includes ensuring that a consistent framework is established to oversee and implement resilience, continuity, and response capabilities to safeguard colleagues, customers, and products and services. The Business Continuity Strategy and Program Design Manager will also support the daily processes and activities within the Business Continuity Management organization including analyzing data and processes, synthesizing program feedback to derive strategic insights, providing thought leadership into key findings and actionable recommendations to influence program strategy.How will you make an impact in this role?<ul><li>Support the development, coordination, and implementation of American Express’s global BCM program, including policy,&nbsp;regulatory compliance, third party risk management, reporting, training, and exercising.</li><li>Serve as a liaison with our Business Continuity partners across the company.</li><li>Drive the BCM program forward through planning and executing actionable recommendations.</li><li>Oversee current risk assessment tools and techniques while establishing and maintaining guidelines and policies to support the deployment of BCM activities.</li><li>Enhance current governance processes by driving improvement through identification of efficiencies and risk management strengthening opportunities.</li><li>Provide project management leadership and support on program enhancements efforts.</li><li>Support engagement with interdependent teams, including Third Party Lifecycle Management, Information Security and GCO, in defining and aligning on program linkages.</li><li>Provide direction and business continuity subject matter expertise to business unit partners, as assigned, to drive engagement and accountability to ensure successful execution of first line responsibilities within the BCM program framework.</li></ul>Minimum QualificationsExperience and Background:<ul><li>Three to five plus years of prior experience in enterprise program management, operational risk management, business continuity, or audit within the Banking or financial services industries.</li><li>Strong project management skills and expertise in process redesign.</li><li>Solid conceptual thinking and risk mindset with ability to understand process and/or operations management.</li><li>Problem solver and agile decision-maker with solid analytical skills.</li><li>Strong written communication and presentation skills allowing for clear and appropriate messaging for multiple levels/audiences.</li><li>Experience with troubleshooting issues and developing remediation plans, with clear stakeholder notifications.</li><li>Ability to build relationships and effectively mobilize cross-functional teams.</li><li>Proven ability to work autonomously and effectively prioritize amid shifting focus, multiple demands, ambiguity, and rapid change.</li><li>Bachelor’s degree</li></ul>Leadership Skills:<ul><li>Excellent collaboration, communication. and presentation skills with ability to interact and influence leaders across all levels and teams in a matrixed organization. </li><li>Proven ability to work autonomously and effectively prioritize amid shifting focus, multiple demands, ambiguity, and rapid change.</li><li>Solid conceptual thinking and risk mindset with ability to understand process and/or operations management.</li><li>Ability to plan and drive change through cross-organizational efforts.</li><li>Ability to deliver high quality, actionable feedback to management.</li></ul>Preferred Qualifications<ul><li>MBA or advanced degree</li><li>SharePoint Certified</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Finance Decision Science (FDS) team’s focus is to build predictive models grounded in data and leverage Machine Learning techniques to add stability and predictability to the AXP P&amp;L. FDS team’s goal is to help the organization make fact-based and scientifically developed decisions around risk and opportunities. In order to do so, Finance Decision Scientists work closely with other teams in Finance, Business and Risk.This position will be part of a highly talented team with strong intellectual curiosity. Our team is excited about solving business problems through data and technology.Responsibilities include:Lead a team of highly talented individuals to:<ul><li>Deliver Strategic Analytics &amp; Insights focused on spend and lend across the markets - often in a white space environment</li><li>Lead the R&amp;D to support Enterprise Spend/Lend forecast models and planning</li><li>Deepen partnerships with other Finance, Marketing &amp; Risk teams</li><li>Lead Model documentation and partner with Model Validation team to ensure compliance with AEMP55</li><li>Invest in developing the Infrastructure to enhance data quality, reporting tools and deliver operational efficiency</li><li>Experience leading decision science teams with strong knowledge of card economics</li><li>Significant hands-on experience managing/ leading projects using large amounts of data and application of advanced predictive analytics</li></ul>Minimum Qualifications:<ul><li>BS/MS or PhD in a quantitative field - Applied Mathematics, Physics, Engineering, Computer Science, Statistics, Economics&nbsp;</li><li>Proficiency in SQL, Hive, Python, Machine Learning Techniques is required</li><li>Highly motivated individual with desire to work on ambiguous projects, with the ability to break down and execute on complex ideas</li><li>Be data-driven, outcome-focused and fast learner</li><li>Strong analytical, organizational, and problem-solving skills with good attention to detail</li><li>Ability to influence people across all levels of the organization</li><li>Ability to explain complex mathematical concepts</li><li>Ability to solve ad-hoc business problems independently and manage multiple priorities and projects while adhering to deadlines</li></ul>Preferred Qualifications:<ul><li>People leadership experience</li><li>Experience in big data and PySpark&nbsp;</li><li>Power BI or other visualization tools experience is strongly preferred</li></ul>Considerations for sponsorship:Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws,American Express may provide visa sponsorship for certain positions.Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Analytics & Data Science

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?You will work in a highly dynamic and exciting environment and will have the opportunity to shape strategies and policies for American Express products and services. You will play an influential role working closely with colleagues in other Risk Management teams, Marketing, Finance, Servicing, Legal, Compliance, Banking, and Technology to create world-class strategies and capabilities.This critical team is responsible for managing enterprise risks through the customer lifecycle and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies. This team has delivered industry-leading results year after year while enabling profitable growth and delivering a best-in-class customer experience.This team is structured under two core functions:&nbsp;<ul><li>Credit Risk Strategy: Monitor credit portfolios and optimize profit-based risk management decisions at all stages of the customer credit lifecycle</li><li>Fraud Risk Strategy: Develop fraud prevention strategies on behalf of our customers</li><li>Risk Capabilities: Develop technical solutions and capabilities to manage data and execute credit and fraud risk strategies&nbsp;</li></ul>Minimum Qualifications<ul><li>Bachelor's degree in field required (e.g., Finance, Statistics, Economics, Engineering, or Operations Research)</li><li>1+ years’ experience in either of the two core teams</li><li>Ability to drive project deliverables to achieve business results</li><li>Ability to work effectively in a team environment</li><li>Strong communication skills</li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives</li><li>Ability to integrate with cross-functional business partners worldwide</li><li>Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python</li><li>Knowledge of MS Office – PowerPoint, Excel</li></ul>Preferred Qualifications<ul><li>Advanced degree&nbsp;(e.g., MS, PhD, or MBA)&nbsp;is a plus but not required</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is&nbsp;required&nbsp;as the company will not pursue visa sponsorship for these positions.

Analyst-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.The objective of the Finance Control Management Risk ID, Assessment, and Testing team is to identify, assess, mitigate, and report on Operational Risk within Finance processesto ensure adherence to regulatory standards, Amex policy and enhance Finance’s resilience through managing a clear methodology of inherent and residual risk.Finance is looking for a Manager of Risk ID, Assessment, and Testing focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Manager -Risk ID, Assessment, and Testing will:<ul><li>Provide additional identification of risks throughout Financeprocesses and systems (along with Finance process owners)</li><li>Facilitate Finance in their risk assessments (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Conduct control monitoring (supplemental to Finance process owners testing) and compile key operational risk trends, activities, and events</li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights forFinance on current risk levels, emerging trends and root causes</li><li>Review categorization of controls and map against risks and processes (e.g., cross-Finance process-control mapping)</li><li>Advise Finance with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Help driveFinance PRSA transformation efforts to support 2nd line changes</li><li>Review risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Review risk profiles and an updated risk register(s)</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:&nbsp;<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Strong project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li></ul><ul><li>Experience in at least one of the following:&nbsp;&nbsp;</li></ul><ul><li><ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies </li><li>Reviewing independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul></li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager, Risk ID, Assessment & Testing

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sales Retail Associate

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?"Love fixing cars but dislike the shop? Join our team of Mobile Automotive Repair Technicians at AutoNation Mobile Services! Enjoy a company provided van with state-of-the-art tools and all of the perks of being a full time employee while working independently. We offer car repair services at our customers' homes or offices. With no shop overhead, we are able to provide our Auto Mechanics top hourly pay PLUS a competitive bonus incentive plan. Enjoy our great benefits package that you're eligible to select on Day One, and flexible four day work weeks. You have the ability to grow and advance your career through on-the-job training and also take advantage of internal promotion opportunities. AutoNation Mobile is a fast-growing nationwide company and we're excited for you to come grow with us!"WE WILL DEPEND ON THIS PERSON TO Customer Service: • Greet Customer's in a friendly manner upon arrival • Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle • Provide an exceptional customer experience to drive loyalty Technical: • Utilize smart devices at an advanced level to perform daily job tasks such as: o parts ordering o logging stories o documenting Multi-point inspection details and recommendations • Use smart applications efficiently to communicate internally and externally (Microsoft Teams, Outlook, etc.) • Perform vehicle repairs within regular scope of work (excludes items such as steering rack, fuel tank, engine teardown) • Diagnose and assess any circumstance and situation, depending on scope of work, either perform repair or sublet repair to partner shops • Diagnose and repair vehicles to ensure customers can drive away feeling safe and at ease • Work as part of a team to solve technical problems quickly and effectively Operational Responsibilities: • Provide labor and time estimates for additional automotive repairs • Secure Parts as needed to complete scheduled and/or additional repairs • Must have the ability to lift up to 50 pounds • Performs other duties as requested by manager YOU SHOULD HAVE: Minimum of 5 years of recent professional automotive repair experience ASE certifications and/or technical school are preferred Knowledge in working and using repair shop software (AllData, Mitchell 1, etc) Valid driver's license (clean background) A desire to provide an extraordinary customer experience Speaking and writing in English is required, Spanish is a plus High school diploma or the equivalent WORKING WITH US: Flexible Schedule: 4 days on, 3 days off every week! Competitive pay (DOE) Paid vacation time Benefits on Day ONE: medical, dental, and vision insurance Access to state of the art tools and equipment (you do not bring your own) Company branded vehicle provided Work clothes (uniforms) and safety gear provided&nbsp;DOT Prerequisites: &nbsp;Employment will be contingent upon the successful completion of all prerequisites required by the U.S. Department of Transportation (DOT) / Federal Motor Carrier Safety Administration (FMCSA) regulations, including a physical and medical certification. &nbsp; &nbsp;<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Automotive Technician - Mobile Repair

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The We’ll Buy Your Car (WBYC) In-Store Associate will be focused and specifically trained to acquire additional inventory for the dealership by actively prospecting outside of the AutoNation Customer Network.&nbsp; &nbsp;The WBYC Associate will utilize all available prospecting resources to identify and engage private parties looking to sell their vehicle.&nbsp; Resources include third party websites, 3rd party lead sources, service drive traffic and other means. This Associate will enjoy consistent interaction with customers throughout the day, both in person and over the phone. This role will primarily make cold contact with prospects who have their vehicle advertised for sale, both online and as walk-ins to the store..<h2>Job Responsibilities:</h2><ul><li>Review vehicle condition reports</li><li>Determine wholesale and retail prices</li><li>Inspect and accept vehicles arriving onsite</li><li>Create and execute reconditioning plan to prepare vehicle for sale</li><li>Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles and close sales</li><li>Driving incremental business through a high-level of engagement with customers.</li><li>Turn prospective Vehicle Procurement Customers over to an “elite” sales team for a sales opportunity</li><li>Work with management to identify current inventory needs.</li></ul><h2>Qualifications:</h2><ul><li>High School diploma or equivalent.</li><li>Extremely self-motivated&nbsp;</li><li>Ability to set and achieve targeted goals.</li><li>Ability to drive an exceptional Customer experience.</li><li>Demonstrated communication, prospecting, and interpersonal skills.</li><li>Organization and follow-up skills.</li><li>Experience and desire to work with technology.</li><li>Valid In-State Driver's License and an acceptable, safe driving record</li></ul><h2>Physical Requirements:</h2><ul><li>Ability to sit and stand for prolonged periods of time.​</li></ul>​This position offers an hourly wage plus commission. The starting pay is $17 per hour, with additional earnings based on commission<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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