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Software Engineer in Test The Role Everything starts with our customers. At Fidelity, we are dedicated and heavily invested in ensuring the products we deliver are of the highest quality, stability, and experience so that nothing gets in the way of our customers and their financial dreams. We are looking for a highly motivated software engineer in test who can support our Contact Center team in multiple ways such as IVR functional testing, API testing, automation testing, CI/CD build out, and analysis. The outcome of this role will elevate the efficiency and speed at which Fidelity not only delivers stable products but delivers quality to our customers. The Expertise You Have<ul><li>Bachelor’s degree in a technical discipline, or equivalent experience is required. </li><li>Minimum of 5-7 years of Software Quality Assurance experience </li><li>Solid UI testing and API testing experience required. </li><li>Web Services testing experience </li><li>IVR Testing exp </li><li>Experience with agile methodology and tool sets (JIRA) </li><li>Capability to adhere to deliverables in the sprint schedule. </li><li>Experience with test automation tools, Empirix Hammer/CallMaster is a plus and highly desired. </li><li>Demonstrated ability to review and analyze client-specific system requirements and scope of services. </li><li>Ability to analyze functional and technical system designs for testability. </li><li>Proficiency at mining and manipulating test data in support of test cases for multiple and complex projects. </li><li>Strong technical skills such as SQL, XML/VXML, HTML, JavaScript, Java, Visual Basic </li><li>Ability to read and enhance scripts/code. </li><li>Solid understanding of the software development process including planning, analysis, design, coding, system and user testing, and problem resolution </li><li>Experience working in conjunction with multiple functional groups to identify potential future improvements to the overall quality process, requirements gathering and documentation. </li><li>Prior telecom experience and/or experience in the testing of IVR applications is strongly desired. </li></ul>The Team The COE in Quality Engineering resides in the Enterprise Technology in Enterprise Customer Contact Center (EC3) business unit of Fidelity Investments. The COE consists of 20 quality, performance, and capacity engineers with a passion around customer experience and with the engineering tool set to seek challenges including: Functional testing, automated testing, performance testing, chaos testing, application cloud migration and management, CI/CD implementation, security testing and application development. The COE provides domain specialists to squads who develop products with the highest customer quality, security, stability, and experience. This role will directly support the Contact Center team and supports the IVR applications utilized by our customers to communicate with Fidelity resources. The supported applications include but are not limited to Voice applications, API based applications, and cloud-based solutions. &nbsp;<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Software Engineer in Test

Principal Software Engineer (Java)Job DescriptionFidelity Wealth Group – Core Wealth Platform Technology is looking for a passionate Principal Software Engineer Developer to build and support world-class products for its business-critical Managed Solutions Product Area. Our engineering team is innovative, diverse, passionate and dedicated. We work in a dynamic agile environment.The Team:As a hands-on developer, your primary role will be building, testing, and engineering web applications using modern technologies like Java and REST APIs. You will also work with our technology team in defining and implementing engineering solutions for our technology products. You will be expected to quickly gain understanding of all the components of our web applications and will work with the team to deliver outstanding solutions.The Expertise and Skills You Bring:<ul><li>Bachelor's / Master’s degree or equivalent in Computer Science or Engineering </li><li>Extraordinary problem-solving skills dealing with complex distributed deployments </li><li>6+ years of experience in Java, Spring MVC / Spring / Springboot / Web Services (SOAP/REST) and configuring web containers. </li><li>3+ years of solutioning and coding experience with one or more of the following: <ul><li>AWS Cloud environments (DMS, SNS, SQS, Lambda, Glue with Scala or Python, RDS like Oracle and PostgreSQL etc.) </li><li>Oracle PL/SQL development </li><li>Reporting and Analytics platforms like Snowflake </li></ul></li><li>Champion and advocate of Test-Driven Development, Unit testing using frameworks and tools like Jest and Jasmine </li><li>Hands on experience in container-based development (Docker) </li><li>Hands on experience in REST API development </li><li>Fully hands on with application builds and deploys using Continuous Integration/ Deployment (CI/CD) tools like Jenkins, artifactory, uDeploy, GitHub, etc. </li><li>Proven technical design, development, analysis, and problem-solving skills </li><li>Strong understanding of Data Structures and design patterns </li><li>Strategic thinking and critical problem-solving skills </li><li>Experience in implementing Micro services Architecture &amp; building / deploying highly automated, scalable and maintainable infrastructure. </li></ul>Responsibilities:<ul><li>You will help design, build and support mission-critical enterprise software applications </li><li>You will define product solutions by working directly with business and product teams </li><li>You will actively promote good engineering practices and standards </li><li>You will help navigate new technologies and cloud-based deployments to help deliver high value to our business </li><li>You will contribute to continuous process improvement initiatives </li><li>You will perform code reviews, unit testing, and integration testing using Open Source frameworks. </li><li>You will proactively lead process and technology improvement initiatives </li><li>You will stay on top of the latest engineering trends and practices and bring them back to the team when appropriate </li><li>You will mentor junior team members </li></ul>The Value You Deliver<ul><li>Understand and execute on the product vision and chapter goals </li><li>Help strengthen the culture of innovation further by setting examples </li><li>Find creative ways to get things done, and do them right </li><li>Champion a culture of best-in-class software engineering practices </li><li>Exercise a passion for keeping your knowledge up to date with the latest and greatest </li><li>Help maintain a high level of integrity </li><li>Take ownership and accountability for determining what needs to be done </li></ul><h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Sr. Java Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Merchant Services (GMS) Pricing team is responsible for the pricing of the largest source of American Express’ revenue, Merchant Discount Revenue. The team leverages Merchant Pricing to promote acceptance, grow coverage, increase merchant satisfaction, drive GMS revenue and profit growth. This business subsists on customer-centric pricing principles, dynamic pricing architecture and innovative pricing solutions.The Manager, Governance &amp; Controls is responsible for leading internal and external audits, upholding regulatory standards and supporting the root cause analysis and remediation of Pricing issues. The successful candidate will report to Director, Governance and Controls and will have considerable exposure to Regional Pricing teams, Controls Management team and other teams across the Blue Box.Job Responsibilities<ul><li>Lead internal and external audit activities while ensuring compliance with regulatory standards, identifying risks and recommending strategies for operational improvements.</li><li>Partner with Controls Management team to identify pricing errors, propose and implement controls while also providing meaningful reporting to Pricing leadership. </li><li>Collaborate with Servicing, Client Management and Regional Pricing teams to review Pricing related processes, identify gaps, assess root causes, and advise on recommended solutions.</li><li>Identify both process and system/tool improvement opportunities to drive greater efficiency and ensure all key processes and procedures are well-documented.</li><li>Manage projects with ability to develop plans and timelines, analyze data, manage stakeholders, escalate and clear roadblocks, track and execute workstreams. </li></ul>Minimum Qualifications<ul><li>Experience working with internal and external auditors.</li><li>Ability to analyze complex processes, identify inefficiencies and propose effective solutions.</li><li>Business process management, root cause analysis and improvement focus.</li><li>Outstanding communication skills, both oral and written.</li><li>Proven executive level presence and ability to influence at all levels.</li><li>Detail oriented individual and creative problem solver willing to challenge traditional ways of doing things and propose solutions.</li><li>Strategic thinker with transformative mindset.</li><li>Demonstrated ability to balance multiple requests and prioritize accordingly.</li><li>Proven ability in leading projects from analysis through implementation.</li><li>Self-starter with strong project/program management experience driving complex, large-scale, cross-functional initiatives.</li><li>Experience working with offshore teams is helpful.</li><li>4+ years of experience in project management, process improvement, and/or root cause analysis.</li><li>High proficiency in Microsoft Office Tools: Excel, PowerPoint and Outlook.</li><li>Bachelor’s degree is required.</li><li>Merchant experience is a plus.</li></ul>Salary Range: $90,000.00 to $170,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager, Project Management - Governance & Controls

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.Join the Database as a Service team in building the next generation of public and private cloud database platforms.Ever wondered what it takes to build a highly available, global scale enterprise-wide private cloud platform with an Open Source technology stack and to achieve up-times SLA of Amazon and Google?Then you should consider this innovative and disruptive opportunity where you can be a key transformative contributor to a world-class engineering team building and maintaining the DBaaS platform for American Express.The goal of the team is to continue to build upon a robust platform in support of hosting databases in the private cloud environment as well as multiple public clouds.Responsibilities:• Owns technical aspects of software development, focused on On-prem and Public Cloud Database Platform development and Support• Performs hands-on architecture, design and development of systems• Ability to understand systems architectures to quickly identify potential problems• Assists in implementing solutions for database platform enablement• Provides production support on rotation basis• Sees opportunities to adopt innovative technologiesThere are hundreds of opportunities to make your mark on technology and life at American Express. Here’s just some of what you’ll be doing:• Use cutting-edge technologies to implement a cloud database platform.• Understand the current implementation of the database platform and look for improvements to the platform and dependencies.• Work with Product Owners to understand upcoming features and ensure proper design.Minimum Qualifications<ul><li>Bachelor's or master’s degree in computer science, computer engineering, or other technical discipline, or equivalent work experience</li><li>5+ years of database administration experience preferably in PostgreSQL, Couchbase, Mongo and Cassandra</li><li>3+ years of&nbsp;development experience in&nbsp;programming in Python</li><li>2+ years of experience in developing terraform modules with various providers</li><li>Experienced in system configuration using Ansible</li><li>2+ years of Linux Administration Experience.</li><li>Hands on experience deploying various Public cloud services related to Network, Security, Compute and Database services</li><li>Experience with Container and Orchestration Technologies such as Docker, Kubernetes, Openshift is a plus.</li><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn new technologies and use them to their optimal potential</li></ul>At the core of Software Engineering, every member of our team should be able to demonstrate the following technical, functional, leadership and business skills you'll use every day, including:<ul><li>Agile Practices</li><li>Programming Languages and Frameworks</li><li>Business Analysis</li><li>Analytical Thinking</li><li>Business Product Knowledge</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.The Role<ul><li>Strong understanding of software development, application support, and understanding of Site Reliability Engineering and have a passion for Reliability.</li><li>Proficient in Runtime engineering tactics including usage of monitoring tools, effective log analysis, and performance optimization, includes, optimize Runtime Engineering by reducing chronic systems failures.&nbsp;</li><li>Reduce toil through automation and code fixes.</li><li>Experience with a variety of software languages, and hands on experience using automation tools and technologies</li><li>Achieve world class Production Management by improving Mean to Restore for Incident Management, exceed Service Level and Availability targets.&nbsp; Commitment to maintaining high system availability and performance.</li><li>Lead the recovery and restoration of major system impacts; ability to debug software components and identify code defects for remediation.&nbsp; Dedication to minimizing downtime and ensuring a seamless customer experience with strong leadership presence and communications.</li><li>Problem-Solving Mindset with a proactive approach to identifying and resolving issues.&nbsp; Analytical thinking and hands on experience with root cause analysis.</li><li>Drive gaps in logging, monitoring, resiliency, capacity, self-healing and availability for critical applications and Customer Journeys.</li><li>Ability to work effectively in cross-functional teams.</li><li>Ensure deployments are automatically tested pre and post validation production; participate in code reviews and automated testing.</li><li>Lead and drive adherence to building software the Amex Way through consistent and standard practices (tools, common components, and documentation)</li><li>Validate applications have the ability dynamically scale demand and capacity projections</li><li>Adaptability and learning Agility, with a willingness to learn and adapt to evolving technologies and processes. Open to feedback and continuous improvement.</li><li>Strong thought and technical leadership.</li><li>Passion for bringing others along, and growing talent within the team; collaboration is essential.</li><li>Foster a culture of courageous and authentic leadership</li><li>Build a diverse and inclusive team</li><li>Excellent communication skills to interact with stakeholders, engineers, and leadership.</li></ul>Qualifications:<ul><li>BS degree in Computer Science, Computer Engineering, other technical discipline, or equivalent 8+ years of progressive work experience that includes full stack development of programming languages experience.</li><li>5+ years’ experience working in JavaScript and Java and able to demonstrate strong Java/Kotlin/Go knowledge</li><li>5+ years' experience in writing java applications and building and consuming REST APIs</li><li>Firsthand experience with frameworks - Spring Boot, Vertex, NodeJS, React</li><li>Practical experience on implementation various system integration solutions, such as, APIs and Data integration layers (Batch &amp; Real-Time) like Kafka, Solace.</li><li>Experience in design and developing mission critical highly available enterprise applications and Java applications performance tuning</li><li>Experience with Continuous Integration and Continuous Delivery environment and platforms, especially GIT, Maven, and Jenkins</li><li>5+ years’ working in Software Development practices, Agile/SCRUM, SAFe Agile, Pair Programming with Test Driven Development Approach.</li><li>Proven experience building scalable, reliable, and scalable applications.</li><li>Effective communication skills - able to explain concepts to product managers and business partners in ways that are meaningful to them.</li><li>Firsthand experience with relational and NoSQL databases such as DB2, Redis, SQL, Postgres, Couchbase, Cassandra etc.</li></ul><ul><li>Experience with Continuous Integration and Continuous Delivery (CI/CD) environment and their frameworks, Github, Jenkins, Build and Deployment pipelines</li><li>Working in an Agile or SAFe development environment is a plus</li><li>Research latest technology, concepts, conceptualize solution and develop proof of concept that will improve resiliency and performance of the applications</li><li>Design and implement innovative solution/framework that will improve software engineering velocity, infrastructure resiliency and security, and data availability</li><li>Strong interpersonal communication skills and the ability to work well in a diverse team-focused environment</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending&nbsp;on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Engineer - Application Support

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.Join the Database as a Service team in building the next generation of public and private cloud database platforms.Ever wondered what it takes to build a highly available, global scale enterprise-wide private cloud platform with an Open Source technology stack and to achieve up-times SLA of Amazon, Google and Force.com?Then you should consider this innovative and disruptive opportunity where you can be a key transformative contributor to a world-class engineering team building and maintaining the DBaaS platform for American Express.The goal of the team is to continue to build upon a robust platform in support of hosting databases both in the private cloud environment as well as multiple public clouds.Responsibilities:• Owns technical aspects of software development, focused on On-prem and Public Cloud Database Platform development and Support• Performs hands-on architecture, design and development of systems• Ability to understand systems architectures to quickly identify potential problems• Assists in implementing solutions for database platform enablement• Provides production support on rotation basis• Sees opportunities to adopt innovative technologiesThere are hundreds of opportunities to make your mark on technology and life at American Express. Here’s just some of what you’ll be doing:• Use cutting-edge technologies to implement a cloud database platform.• Understand the current implementation of the database platform and look for improvements to the platform and dependencies.• Work with Product Owners to understand upcoming features and ensure proper design.Minimum Qualifications<ul><li>Bachelor's or master’s degree in computer science, computer engineering, or other technical discipline, or equivalent work experience</li><li>8+ years of database administration experience preferably in PostgreSQL, Couchbase, Mongo, Cassandra and Public Cloud Database offerings</li><li>5+ years of development experience in programming in Python</li><li>Experience in coding terraform modules with various providers</li><li>Experienced in system configuration using Ansible</li><li>5+ years of Linux Administration Experience.</li><li>Hands on experience deploying various Public cloud services related to Network, Security, Compute and Database services</li><li>Experience with Container and Orchestration Technologies such as Docker, Kubernetes, Openshift is a plus.</li><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn new technologies and use them to their optimal potential</li></ul>At the core of Software Engineering, every member of our team should be able to demonstrate the following technical, functional, leadership and business skills you'll use every day, including:<ul><li>Agile Practices</li><li>Programming Languages and Frameworks</li><li>Business Analysis</li><li>Analytical Thinking</li><li>Business Product Knowledge</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.This position provides the opportunity to be a key member of the American Express Global Commercial Services (GCS) Line of Business Compliance Team (LOBCO), primarily supporting business solutions products, credit cards, corporate programs, payment and funding products. The successful candidate will be responsible for providing regulatory compliance oversight and guidance to the GCS business sales teams, including the development of new tools, capabilities, and processes to support the sales, servicing, account development and marketing objectives, business-owned collateral, and compliance related control environment. How will you make an impact in this role?<ul><li>Drive implementation of policy and regulatory requirements in the areas of banking and credit card practices, consumer protection, privacy and other relevant federal, state and local regulations. &nbsp;</li><li>Provide guidance and oversight on the content governance related to the management of marketing, sales campaigns, sales support servicing, and related business-owned collateral and testing compendiums.</li><li>Participate in review of sales call activities, misconduct events, complaints, and business conduct activities to ensure adherence with regulatory and policy requirements.</li><li>Assist in development and enhancement of regulatory business self-testing associated with marketing and sales practices, via the assessment and oversight of compliance risk mitigating controls.</li><li>Liaise as required with the relevant stakeholders, including but not limited to:&nbsp; GCS SME and G&amp;L Sales, GCS Marketing, Controls Management, Internal Audit, Independent Compliance Testing team, General Counsel’s Organization, and Global Privacy Office.</li><li>Effectively manage the Compliance Issue Management process and to ensure appropriate decisioning of Compliance Issues, timely closure of gaps and customer remediation where required.</li><li>Participate in the Compliance Risk Assessment process to ensure that all applicable laws and regulations are mapped to the applicable business processes.</li><li>Additional responsibilities based on team needs.</li></ul>Minimum Qualifications<ul><li>Minimum 3-5 years’ experience in Compliance or related activities, within the financial services and banking industry. </li><li>Strong regulatory knowledge of the financial regulations pertaining to banking, consumer protection, privacy and advertising (i.e. UDAP, TCPA, CAN-SPAM). </li><li>Moderate knowledge and understanding of compliance risk management practices and methodologies, including risk and control assessments. </li><li>Proven ability to build rapport, garner respect and appropriately exercise authority in a collaborative environment. </li><li>Professional maturity and confidence in expressing a point of view with management. </li><li>Ability to identify and understand key risks, issues and trends and to develop meaningful information to be shared with leadership. </li><li>Ability to handle multiple tasks and prioritize work in a highly deadline-intensive environment is required.</li><li>Bachelor’s Degree or equivalent work experience.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst – Compliance, Marketing & Sales Channels

American Express Travel Related Services Company, Inc. seeks Information Security Managers to provide strategic leadership and subject matter expertise, enhancing growth of information security program for Joint Ventures. Lead Pre-Letter of Intent security analysis prior to purchase of a company. Manage pre-purchase investigation and due diligence of target company to be acquired. Leverage open-source intelligence sources, identifying potential integration risks and costs for senior leaders during pre-purchase investigation. Drive engagement with information security vendors to conduct penetration tests, compromise assessments, API security analysis, and information security mobile analysis. Manage remediation of identified security vulnerabilities post-purchase. Drive integration of code compliant with company policy and standards. Drive and collaborate with other technology and information security teams to enhance and mature M&amp;A Cyber Integration processes. Lead development of status reporting for executive leadership. Position requires a Master’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, and 2 years of experience with data analysis, data profiling, and support monitoring and reporting on user access. Experience must include 1 year of experience with each of the following: information security concepts and technologies, including networking, network segmentation, firewalls, IPS\IDS, network analyzers, data loss prevention, security event management, encryption technologies, proxies, and cloud services; supporting infrastructure build out and configuration of performance and stress test support; debugging software components, including identifying, fixing, and verifying remediation of code defects; cybersecurity on public and private cloud security architecture; and Cisco Firewalls, Payment Card Industry (PCI) Data Security Standards, and WAN technologies and protocols. Telecommuting is available up to 2 days per week.Job Location: Phoenix, AZSalary Range:$139,152.00 - $190,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Information Security Managers

American Express Travel Related Services Company, Inc. seeks Senior Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solutions. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement. Position requires a Bachelor's degree in Computer Science, Engineering, Information Systems, or a related STEM field, followed by 5 years of progressively responsible software design, development, testing, and implementation experience. Experience must include: 1 year of experience with Agile development, Agile methodologies, C, Clipboard, CSS, DBMS, HTML, Java, JavaScript, Log Analyzer, MQ, object-oriented programming, Pega development, Pega Rules Process Commander system, Oracle, Oracle databases, performance tuning, PL/SQL, relational databases, SOAP, SQL, SQL Developer, Tracer, and XML. Telecommuting is available for up to 2 days per week.Job Location: Phoenix, AZ Salary Range: $151,757.00 - $190,000.00&nbsp;annuallyThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.#LI-DNI

Senior Engineers

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located at JFK International Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge, and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express. It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:- Welcoming and providing access to our Card Members upon arrival at reception.- Being accountable and taking ownership of the customer’s experience from beginning to end.- Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer.- Employing the Customer First philosophy in meeting customers’ needs and expectations.- Providing concierge and lifestyle recommendation.- Providing travel consultation and minimal reservation assistance.- Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners.Lounge Hours of operation are from&nbsp;5:00am – 10:00pm Mon - Sun. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:- Minimum of 1-year recent experience servicing premium customers.- Airline, lounge, or travel industry experience preferred, including reservation experience.- Passion for servicing customers with proactive solutions.- Exceptional communication skills, delighting the customer with every single interaction.- The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received.- Must exhibit the utmost professionalism and maintain a positive attitude in all interactions.- The ability to rely on and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment.- Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do.- Must be resourceful and capable of using the Internet effectively while providing assistance in a face-to-face customer environment.- Ability to utilize and switch from multiple technology platforms with ease.- Adapt to an ever-changing environment and being resilient.- Ability to work flexible shifts including nights, weekends, and holidays is essential.<ul><li>Light to moderate lifting may be required for certain job tasks</li></ul>Salary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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