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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.&nbsp;Why American Express?Global Merchant Services Technology is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year. If you like to challenge the status quo and desire to use best in class technology, it's time to join the GMST organization which strives for continuous innovation. Are you a change agent with a deep engineering passion to build outstanding products for merchants? If so, we are looking for an enthusiastic, driven, and forward-thinking Engineering Director to join us on our missionHow will you make an impact in this role?As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.Qualifications -<ul><li>Degree in computer science, computer engineering or a related field.</li><li>Minimum 3 years of software development experience in a professional environment working with Java technologies - Vertx, Spring, Spring Boot, RESTful micro services, Ignite, In-Memory Computing, Spark, PostgreSQL, Cassandra, Kafka, Yellowbrick (Apache Ignite is a plus) and RESTful API’s.</li><li>Hands-on experience with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.</li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws,&nbsp; American Express may provide visa sponsorship for certain positions.

American Express

Java Engineer – Global Merchant Services Technology

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.Enterprise Platforms are engines of growth for the company providing capabilities that power almost all key customer facing experiences to our Credit Card, Loan and Banking customers. One of key objectives Enterprise Platforms are driving at is develop a best-in-class Product Catalogue that would enable American Express to launch new customer facing products and experiences with unparalleled flexibility and dramatically improved speed to market globally across all countries American Express operates in.Our mission is to accelerate the pace of financial innovation and build new financial products for American Express at unprecedented speed by streamlining the process of launching and iterating on financial products.How will you make an impact in this role?As a Senior Engineer, you will be responsible for building compelling user interface as well as backend APIs for integrating with dozens of internal systems. These interfaces power user journey for internal users that create new customer experiences, determine pricing and create/manage marketing offers. You will achieve this using latest and greatest open-source technologies and frameworks that facilitates developer productivity without compromising on quality at enterprise scale.&nbsp;You’ll apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. We welcome diverse perspectives and people who are not afraid to challenge assumptions. Our engineers are expected to involve themselves in the full product lifecycle and share their opinions about the direction of our products. Are you passionate around solving business problems through innovation and sound engineering practices?Here is what you can expect to do in this role:<ul><li>Function as senior member of an Agile scrum team providing technical leadership to a team of engineers and helping drive consistent development practices (tools, testing, common components, and documentation).</li><li>Spend ~50% of time writing code and testing, and remainder of time architecting/designing, managing team and stakeholders through ongoing product/platform release sprints.</li><li>Analyze/refine business features and user stories with Product Owner to support design and build activities.</li><li>Develop new user-facing features using React.js.</li><li>Translate designs and wireframes into high quality code.</li><li>Take the API first approach to all development and build those APIs for zero touch consumption.</li><li>Build reusable cross platform components, front-end libraries and back-end API’s.</li><li>Collaborate with engineering teams: find opportunities to educate and learn from other mobile &amp; web engineering teams.</li><li>Develop deep&nbsp;understanding of tie-ins with other business processes and provider/consumer systems.</li><li>Take ownership ­­­and responsibility for the quality of the code from development to production.</li><li>Perform peer code reviews, making deliberate short and long-term design decisions and keeping constant focus on clearing technical debt items in the backlog.</li><li>Manage and mentor team of junior and senior engineers through ongoing sprints.</li><li>Research and apply leading UI and API technologies and libraries that enable agile product development.</li><li>Implement the best-in-class software practices that produce maintainable code, including usability patterns, code style conformity, integration, unit testing, and code review.</li><li>Works closely with product owners on blueprints and quarterly planning of feature sets</li><li>Communicate with stakeholders and business partners on the solution and the implementation aspects at the technical and/or functional level appropriate for the situation.</li><li>Seek continuous improvement in ways or working and delivery of quality software by participating in and acting on sprint and product increment level retrospectives.\</li><li>Influence team members with innovator mindset and demonstrated risk taking.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in computer science, Computer Science Engineering, or related field.</li><li>5+ years of software development experience (Java preferred)</li><li>3+ years of development experience with front-end technologies and frameworks</li><li>Recent experience in developing front-end applications using React and Redux.</li><li>Proficiency in JavaScript ES6 including DOM manipulation and the JavaScript object model.</li><li>Passion for learning new technologies, industry trends and deep technical curiosity.</li><li>Demonstrated experience in Agile development, application design, software development, and testing.</li><li>Collaborative work ethics to thrive on peer support and taking pride in of products and capabilities delivered as a team.</li><li>Ability to act as a change agent in rapidly evolving business requirements and platform roadmap.</li><li>Should have worked on RESTful API design and implementation.</li><li>Ability to balance priorities and break down complex problems to manageable chunks that can be delivered incrementally.</li><li>Must be willing and able to express new ideas, concerns and opinions directly to wider team including tech and business partners in team meetings in person or video/tele conferencing.</li><li>Strong experience with at least one NoSQL databases (Couchbase is preferable).</li><li>Experience with using design language systems or similar.</li><li>Practitioner level understanding of CI/CD process and tools like – Git, Docker, Jenkins, XL Release etc.</li><li>Good communication skills - able to explain technical concepts to designers, product managers and business partners in ways that are meaningful to them.</li><li>Expertise in one or more automated testing tools such Sauce labs, PlayWright, TestNG, Selenium, etc.</li><li>Experience with one or more logging and monitoring tools like Splunk, ELK stack, Dynatrace, Prometheus</li><li>Experience with BDD, TDD and/or ATDD</li></ul>Preferred Qualifications<ul><li>OpenAPI 3.0 and Swagger documentation</li><li>Experience developing Data Driven Dynamic UIs using libraries/frameworks like react-json schema-form.</li><li>Experience with one or more rules engine related libraries/frameworks for frontend (Json-rules-engine) and backend (Drools).</li><li>Contributions to open-source or reusable libraries</li><li>Event Driven and Reactive Programming (Vert.X or Spring Webflux) experience.</li><li>Experience of writing cloud native applications using OpenShift and Docker containers</li><li>Strong analytical skills and knack of looking for non-obvious solutions.</li><li>Domain knowledge of Payments and/or financial products</li><li>Experience building microservices using domain driven design.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior FullStack Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.The Digital Banking Portfolio Team is seeking a Product Designer to support the Digital Banking Platform and Control Tower team. We are building a Banking and Payments platform that enables teams to create products at scale and powers digital channels to deliver compelling experiences in a dramatically faster fashion.As a Product Designer, you willcreate user-centered experiences and interfaces for products and solutions which improves end-to-end user journeys. Develops the overall design and specifications for creating and enhancing the experience and functionality of user interfaces for company products. Uses design tools to create storyboards, wireframes, prototypes, information architecture diagrams and user journey maps for demonstrations and user testing. Produces high-fidelity designs for implementation by development teams. Analyze user research, business insights and other data to continuously improve customer experiences. Reviews proposed product changes or enhancements for compliance and alignment with desired user experience design and satisfaction standards and suggests improvements. Creates and maintains UI/UX resources such as content templates, samples and guidelines, to streamline the design process for designers and developers.Responsibilities:<ul><li>Identifies the right artifacts to create based on project needs and timeline and delivers high quality artifacts such as wireframes, prototypes, and high-fidelity specifications</li></ul><ul><li>Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data&nbsp;</li></ul><ul><li>Presents design decisions to peers, partners and design leadership.&nbsp;</li></ul><ul><li>Actively improves design process and workflow for themselves and team. Contributes to design systems and UX patterns.&nbsp;</li></ul><ul><li>Collaborates closely with product managers, engineers, design leads and other cross-functional partners to define project requirements and deliver against them&nbsp;</li></ul><ul><li>Actively engages with other designers to exchange ideas, share skills, and provide mentorship for teammates&nbsp;</li></ul><ul><li>Mentors junior designers and peers&nbsp;</li></ul><ul><li>Leverages design tools to efficiently deliver artifacts and drive collaboration with cross-functional partners</li></ul>Qualifications:<ul><li>5+ years of hands-on experience in Product Design</li></ul><ul><li>Has expert knowledge of Figma, Mural, and other design tools</li></ul><ul><li>Ability to establish and maintain effective working relationships with all levels within organization, internally and externally</li></ul><ul><li>Ability to engage and influence technical and non-technical teams</li></ul><ul><li>Ability to predict and identify risks/opportunities from interdependencies of product deliveries and design</li></ul><ul><li>Shares solutions and strategy to problem-solving initiatives in an engaging way Is a proactive and energetic communicator, with an attention to detail</li></ul><ul><li>Excellent written &amp; verbal communication</li></ul><ul><li>Problem solving, organizational, and analytical skills</li></ul><ul><li>Accessibility Design&nbsp;</li></ul><ul><li>Customer Journey Mapping&nbsp;</li></ul><ul><li>Design Thinking&nbsp;</li></ul><ul><li>Product Strategy&nbsp;</li></ul><ul><li>Prototyping&nbsp;</li></ul><ul><li>Requirements Gathering&nbsp;</li></ul><ul><li>Wireframing</li></ul><ul><li>Bachelor's degree is highly preferred</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Product Designer - Digital Banking

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.We are building a banking platform that enables teams to create products at scale and powers digital channels to deliver compelling experiences in a dramatically faster fashion. As the Senior Engineering Manager, you will be responsible for building this innovative technology framework that facilitates developer productivity without compromising on quality at an enterprise scale.&nbsp;We look primarily for people who are passionate about solving business problems through innovation and engineering practices. You willbe required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. We welcome diverse perspectives and people who are not afraid to challenge assumptions.Our mission is to accelerate the pace of financial innovation and build new financial products for American Express. Our platform streamlines the process of launching and iterating financial products.Responsibilities:<ul><li>Collaborate with product, design, compliance, and business stakeholders to create unique, best in class banking experiences.</li><li>Build, mentor, and grow a team of talented engineers who are empathetic to both our customers as well as to their internal stakeholders whilebeing aggressive in always doing the right thing.</li><li>Act as a technical resource for engineers, designers, and product managers.</li><li>Leverage expertise in internal systems and internet scale solutions to help otherssolve problems and deliver top notch experiences.</li><li>Build a culture of accountability, respect, and excellence. Own all the quality aspects and metrics for banking products, including system performance, platform availability, operational efficiency, information security, data management.</li><li>Actively leads long-range strategy planning to address complex business issues.</li><li>Push to constantly be shipping working, secure, well-tested code to production.</li></ul>Qualifications:<ul><li>Must have minimum of6+ years technical leadership role leading engineering teams.</li><li>Must Have 10+ years of technical experience in building Banking Core (Financial Accounting, General Ledger, Product Configurations)</li><li>Demonstrated experience of designing and building developing large scale, low latency, high resiliency solution primarily using backend technologies in a fast paced, complex dynamic environment.</li><li>Must have demonstratedproficiency and experience in the following tools and technologies:<ul><li>Java 8+ (Lambdas, Streams, Completable Future, optional, generics)</li><li>Spring boot (Webflux , Reactor 3), Spring-data, REST</li><li>Java functional and reactive programming</li><li>Test Driven Development </li><li>Asynchronous Reactive Micro services utilizingVert.x</li><li>REST APIs using Spring Boot 2.0 (reactive) and skilled in Open API (swagger) specification </li><li>Designing database schemas, index design, optimizations for query tuning&nbsp;&nbsp;</li><li>Working knowledge of cloud technologies (e.g.,Docker, Kubernetes, Jaeger, Prometheus)</li><li>Modern software engineering tools: git workflows, gradle, load testing tools, mock frameworks</li></ul></li><li>Proven record of accomplishment of instilling culture of technical excellence, engineering best practices, and striving for execution efficiencies.</li><li>Strategic thinker with analytical and problem-solving skills</li><li>Technical fluency - ability to clearly describe tradeoffs to technical and non- technical audiences alike to help support product decisions.</li><li>Highly organizedwith strong prioritization skills and outstanding written and verbal communication - you are great at research and documenting your learnings.</li><li>The ability to set a high bar for your team and empower them to achieve remarkable results</li><li>A “driver” personality - constantly pushing toward clarity and delivery while balancing the need for great collaboration and reusability where possible</li><li>Solid foundation in design, data structures and algorithms, and strong analytical and debugging skills with customer-facing products experience.</li><li>A bachelor's degree in engineering or related field&nbsp;&nbsp;</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Engineering Manager - Digital Banking

You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Digital Workplace Governance, Risk and Compliance Team is responsible for embedding Governance, Risk &amp; Compliance program/processes into the Digital Workplace operating model. The Risk &amp; Oversight Manager will excel in developing and implementing risk frameworks, collaborating with stakeholders, and ensure enhanced risk monitoring.RESPONSIBILITIES:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Establish and lead a repeatable governance and oversight framework that ensures visibility, compliance, and proactive adherence across key governance and compliance areas including:<ul><li>Risk Domain Oversight</li><li>Process Risk Self-Assessment (PRSA)</li><li>Audit &amp; Exam Engagement</li><li>Privacy Risk Assessment</li><li>Ongoing Third-Party Assessments</li></ul></li><li>Establish an approach for identifying and tracking Digital Workplace Portfolio exposure across various key risk domains.&nbsp; &nbsp;</li><li>Orchestrate remediation necessary to address known and potential gaps.</li><li>Proactively work cross functionally to engage and drive adoption of program.</li><li>Create and maintain comprehensive documentation related to risk policy non-conformance, procedures, and implementation process</li><li>Establish a robust tracking process, detailed reporting, and analysis for senior management.</li><li>Communicate with application &amp; process owners to implement risk controls, and mitigation plans.</li><li>Identify trends to assess adequacy of internal controls and compliance with company policies, state and federal laws and regulations.</li><li>Support the development of Portfolio dashboards and reports.</li><li>Ensure day to day management of a colleague, leading effectively and ethically.</li><li>Lend expertise, knowledge, and counsel to provide a clear strategies, perspective, and expectations.</li><li>Guide colleague toward improvement by focusing on strengths, teamwork, and shared understanding.</li><li>Proactively organize and lead colleague using excellent communication skills, listening skills, problem-solving, and evaluation skills.</li><li>Motivate and inspire colleague toward success.</li></ul>QUALIFICATIONS:<ul><li>An ideal candidate will understand the operational environment within a digital workplace</li><li>Strong understanding and exposure to risk, audit, compliance and information technology terminology, concepts, and best practices</li><li>Strong analytical framework and expert knowledge of Tech Compliance Tools (IRIS, ARCHER, etc)</li><li>Strong project management skills with experience working on projects involving data processing, advanced analytics.&nbsp;</li><li>Ability to work collaboratively with a broad range of constituencies.</li><li>Consistently demonstrates clear and concise written and verbal communication.</li></ul>EDUCATIONBachelor’s / 4-year degree Preferred&nbsp;Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Risk & Oversight Program Manager - Digital Workplace

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences– from payments to rewards to servicing– that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.&nbsp;Serve as a tenured Product Manager and thought leader to support and execute the Business Blueprint roadmap, specifically focused on the Business Blueprint Small Business Homepage experience and Small Business Navigation. Blueprint supports American Express Small Business customers and is the hub for Line of Credit, Business Checking, Payment Accept, small businesscards, and cash flow.&nbsp;The ideal candidate will have proven ability leading project delivery end-to-end, collaborating with engineers, providing thoughtful design feedback, managing stakeholder partner teams, influencing leadership and business partners,building metrics to measure success, and using those metrics to make decisions about the roadmap. The individual will also be able to manage multiple concurrent priorities, prepare presentations for and present at a senior executive team level,partner across the enterprise to understand the evolution of business products, and support roadmap vision development. Key Responsibilities:<ul><li>Define the business strategy for the Business Blueprint Small Business Homepage and Navigation rooted in data and customer research.</li><li>Identify and bring in new opportunities to improve experiences based on external benchmarking and knowledge of digital trends and customer preferences.  </li><li>Plan and deliver a product backlog, prioritize stories, and ship high-quality, functional software with the help of a cross-functional agile team. </li><li>Collaborate with external and internal partners to define functionality. Document epics, business rules, use cases, and process flows. </li><li>Lead projects independently from end-to-end. Build consensus while also identifying risks and removing roadblocks. </li><li>Understand and influence decisions across both our web and native iOS &amp; Android app experiences.</li><li>Own the Blueprint Homepage project delivery and strategy E2E. Work with product management leadership and departmental partners to define aspirational objectives and measurable key results. </li><li>Prepare presentations for and present to senior leadership audiences regularly.</li><li>Influence partners around optimized navigation focused on Small Business customer needs and business goals.</li><li>Partner on discovery with business subject matter experts and UX designers to grow revenue, improve customer experience, and differentiate our product. </li><li>Optimize both customer experience and performance in market; define and monitor adoption, engagement, and satisfaction metrics. </li></ul>Minimum Qualifications:<ul><li>5+ years experience as a business analyst, product owner and/or product manager role.</li><li>Awareness of trends in experience &amp; design for fintech and banking products.</li><li>Excellent customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features. </li><li>A good balance of technical knowledge and business acumen with experience working with engineers and designers on large, complex production systems in an agile environment.   </li><li>Sound business judgment with confirmed ability to influence others, and a consistent track record of taking ownership and driving results. </li><li>Effectively prioritize features with proven data-driven decision making and quantitative analysis skills. </li><li>Adaptability with quickly changing priorities and conditions.</li><li>Strong relationship &amp; communication skills to influence decision making and communicate at multiple organizational levels. </li><li>Experience preparing and presenting to senior leadership audiences.</li><li>Personal accountability and the drive to strive for best-in-class experiences.  </li></ul>What we're looking for in you:<ul><li>Operate Autonomously: Takes a project from ideation to delivery. Able to prioritize in ambiguous situations and influence partners as needed. </li><li>Proactivity: Always striving to deliver great products. Proactive, self-driven, curious, loves learning. </li><li>Communication: Excellent written and oral communication skills. Communicates information, ideas, and concepts clearly. &nbsp;</li><li>Data Analysis: Able to define metrics, dig deep into data, and tell a story with analytics.</li><li>Organization and Planning: Plans, organizes, and schedules in an efficient, productive manner; focuses on key priorities; manages time well. </li><li>Flexibility/Adaptability: Cool with quickly changing priorities and conditions; copes effectively with complexity and change. </li><li>Persistence: Follows through on items without being managed. Resourceful, has grit, and a positive “can do” attitude. </li><li>Leadership: Sound interpersonal skills and proven ability to navigate in a cross-functional setup. </li><li>Expertise: In the know about the latest and greatest happenings in banking, cards, and small business.&nbsp;&nbsp;</li><li>Partnership: Collaborate and build relationships with partners across the enterprise to deliver the best experiences for small business customers.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Blueprint Digital Product Management

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express’ Internal Audit Group (IAG) has reinvented our audit process and is leading the financial services industry with our Audit NextGen, Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that:<ul><li>Provides data-driven and technology-enabled assurance</li><li>Delivers timely risk insights that are business-aware and forward-looking</li><li>Supports our colleagues with experiences that prepare them to be enterprise leaders</li></ul>Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers.&nbsp;IAG’s innovative Data-Driven Continuous Auditing approach has led to patent-pending technology assets over our uniquely developed audit methodology and technology enablers.&nbsp;We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:We are seeking a Technology Auditor who is passionate about our IT general control (ITGC) portfolio. In this role, you will perform audits of technology processes, ITGCs, and technology risk management. This is an exceptional opportunity for you to showcase and further expand your audit skills, and knowledge!About the Team:The ITGC audit portfolio spans across information technology. Audit coverage includes auditing technology governance (e.g., application development, enterprise architecture) and first-line technology risk management. The ITGC audit team is heavily focused on utilizing a data driven auditing approach across the audit portfolio.Key Responsibilities:<ul><li>Participate as a key team member on audit projects to document processes under review, execute audit tests (including&nbsp;technology control tests) competently in accordance with policies and procedures</li><li>Collaborate with audit teams to understand the data behind key processes, risk and controls to develop analytic control&nbsp;tests and analyze and interpret their results</li><li>Proficient use of automated work papers, analytics and other department and company tools</li><li>Perform root cause analysis on identified control gaps</li><li>Validate that actions taken by management to address findings are appropriate and document the results</li><li>Summarize and communicate results and recommendations to close identified control gaps</li><li>Monitor a portfolio of audit analytics, assess analytic results, use the analytic data to tell the potential business story, and&nbsp;work with audit and business colleagues to validate that story</li><li>Assist team leaders, senior managers, and managers in accomplishing audit objectives in a team environment</li><li>Document or complete administrative planning, fieldwork tasks with a minimal level of input and supervision</li><li>Maintain audit proficiency through ongoing professional development including data literacy skills</li><li>Validate that actions taken by management to address findings are appropriate and document the results</li><li>Assist team leaders in accomplishing audit objectives in a team environment</li></ul>Minimum Qualifications<ul><li>1+ years of relevant experience in audit or control testing</li><li>BA or BS in or equivalent in Information Systems, Computer Science, Accounting, Finance, Business, or related field</li><li>Professional Certification (CIA, CISA, CPA, or equivalent) expected to be obtained within 12 months of employment</li><li>Experience testing IT General Control domains</li><li>Understanding of emerging technologies and its impact to control practices</li><li>Demonstrated proficiency of technology auditing control disciplines</li><li>Knowledge and experience in control theory and professional auditing practices</li><li>Ability to identify problems and recommend solutions to complex control or technical issues</li><li>Strong written and verbal communication skills to deliver high quality, actionable feedback on variety of complex issues to management on control issues and potential solutions to close control gaps</li><li>Effectively works independently within a team construct, while supporting teamwork and achievement of team objectives</li></ul>Preferred Qualifications<ul><li>2+ Years experience in relevant fields such as cybersecurity, IT Audit, or risk management</li><li>Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications</li><li>Technical Cybersecurity certification (CISSP, CCSP, CEH, etc.) </li><li>Understanding of cybersecurity risks and concepts</li><li>Experience with technology control testing including automated processing, interface inputs, reports, application security, business continuity and third parties</li><li>Aptitude for working with data, interpreting results, business intelligence and analytic best practices</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Staff Technology Auditor

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.If you are ready for more than just a job, are not afraid of embracing challenges and setting and exceeding big goals, American Express invites you to apply for an opportunity on the National Client Group team.Global Merchant and Network Services (GMNS) is the merchant network of American Express that acquires and maintains relationships with merchants who welcome American Express branded cards. Our objective is to be an indispensable payments partner to our merchants while simultaneously delivering differentiated products and services that meet or exceed customer needs. Our goal is to drive revenue growth and premium economics for both merchants and American Express.The National Client Group within Merchant Services – U.S. is responsible for overseeing the largest and most strategic U.S. – based merchants. Our mission is to be warmly welcomed by merchants and help them grow. It is a critical priority for the Global Merchant Services business and American Express, and this role offers a prime opportunity to be part of a strategic growth industry at American Express.The Senior Manager role - Client Management, Retail offers the opportunity to leverage strong relationship management, consultative selling and strategic thinking and innovation skills to deliver incremental Amex spend while working in a challenging and collaborative environment. These accounts are some of our most strategic merchants in the Retail industry including BJs, Barnes &amp; Noble, and Party City.This position is for a professionally mature business leader who can take ownership of high profile and complex initiatives with multiple senior-level touch points across the company. A robust strategic background, an ability to think innovatively, strong financial and analytical skills, and the ability to lead in a fast-paced and highly complex and matrixed environment is required.Specific responsibilities include:<ul><li>Business Development: Drive profitable charge volume and revenue growth by demonstrating knowledge of merchant’s business and industry </li><li>Negotiation Analysis: Develop innovative partnerships and negotiate profitable deal constructs and card acceptance agreements </li><li>Strategy Development: Understand merchant and industry dynamics to develop a strategy to drive business impact</li><li>P&amp;L Management: Optimize client profitability and develop various pricing proposals and strategic growth plans </li><li>Relationship Management: Cultivate and leverage relationships across American Express and the merchant to identify and implement solutions to grow and share</li></ul>Minimum Qualifications:<ul><li>Energetic, hardworking, teammate with a strong will to win</li><li>Experienced relationship manager with proven record to develop strong client relationships, generate new opportunities, sell-in B2C and B2B programs and initiatives, and advance partnership constructs to grow revenue and share</li><li>Strong executive presence internally and externally, with the ability to lead and influence senior-level discussions with clients</li><li>Outstanding analytical and creative problem-solving skills</li><li>Ability to work collaboratively across a wide variety of external and internal partner teams, including Membership Rewards, Marketing, Finance, Pricing, Risk, Operations and Legal</li><li>Strong negotiations experience and project management skills, with an excellent ability to prioritize effectively, close deals and get results</li><li>Financial competence, including familiarity with financial statements (income statement, balance sheet and cash flow statement), as well as understanding the financials of card acceptance, industry economics and profitability levers highly preferred&nbsp;</li><li>Outstanding presentation skills, both oral and written</li><li>Highly customer-focused and results-driven, with the ability to work on multiple initiatives simultaneously both autonomously and as part of a team</li><li>Prior knowledge and/or experience in retail industry or B2B a plus</li><li>Strong verbal, written, and analytical skills; ability to handle effectively upstream</li><li>Bachelor’s degree required</li></ul>Role requirements:<ul><li>15% of travel</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Client Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences. OnBrand is American Express’ In-House Creative agency, our agency is on a journey of exciting expansion. The ambition of our agency is to become "Creative partner-of-choice" for our Business Unit partners by unlocking value with a deeper knowledge of our business, the brand and our customer to drive results.As we expand, our focus is on developing forward thinking ideas and seamless digital-first customer experiences across channels powered by industry-defining creative excellence.The Senior Data Manager will report to the Director of Account Management, Digital Experiences.To be successful in this role, the candidate must exhibit outstanding strategic skills and a strong analytical mindset with expertise in data-driven decision making to enhance customer journeys across digital touchpoints (digital marketing campaigns, email performance and landing pages) for key projects working with B2B, Consumer and Enterprise partners and decision makers.As a senior point of contact, the Senior Data Manager will be responsible for working with cross discipline leads across strategy, SEO and the experience design team to leverage and translate data into actionable insights to optimize digital campaigns and customer experiences to drive business results.They will be responsible for analyzing and leveraging data to inform digital strategy and optimize the performance of digital experiences, landing pages, and email marketing campaigns for key B2B, Consumer and Enterprise initiatives, as well as key brand campaign landing pages.Day to day responsibilities include, but are not limited to:Campaign Optimization:<ul><li>Analyze and optimize digital marketing campaigns across email, landing pages and other digital experiences to improve performance metrics (CTR, conversion rates, ROI, etc.)</li><li>Provide data-driven recommendations based on user behavior, traffic sources, and conversion performance</li><li>Drive the use of marketing automation CRM data to inform customer journeys and analysis, identifying opportunities for optimization&nbsp;</li></ul>Data Analysis &amp; Reporting:<ul><li>Develop dashboards and reports to track digital marketing performance and provide actionable insights to stakeholder</li><li>Establish KPIs and success metrics for landing page performance and email campaigns regularly reviewing data and reporting insights to clients</li></ul>A/B Testing &amp; Optimization:<ul><li>Experience designing and executing A/B and multivariate tests for landing pages and other digital experiences, providing insights into performance improvements and recommendations for optimization</li></ul>Collaboration:<ul><li>Partner with creative/content strategy and technology teams to inform design decisions based on data insights to provide evidence-based recommendations for campaigns and experiences</li><li>Collaborate with measurement teams across the enterprise to outline behavior across a holistic digital journey, from media touchpoint to card acquisition</li></ul>Minimum Qualifications:<ul><li>5+ years of experience as a client data analyst or other relevant role at a leading external or in-house digital agency</li><li>Ability to understand digital platforms and advertising brief asks by channel, with vision towards output required to meet client needs</li><li>Proactive and highly organized approach, with the ability to compile and analyze insights from campaign performance reports in order to troubleshoot campaigns as needed</li><li>Knowledge of digital analytics platforms (Google Analytics, Adobe Analytics) and data visualization tools (Tableau, Power BI)</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li><li>Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise. </li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Data Manager, OnBrand

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a part of the Colleague Experience Group we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.The Program Coordinator in the Chief Colleague Experience Officer’s Executive Office is responsible for a broad range of administrative and operational support functions.&nbsp; This role will report into the Vice President Assistant (VPA) and provide secondary administrative support to the CCEO.&nbsp; This is an exciting opportunity to work closely with Executive Office team members and partners to develop and optimize programs and processes across the organization.Key Responsibilities<ul><li>Coordinate the scheduling, planning, and logistics for onsite and offsite meetings</li><li>Compile, analyze, and track information across the organization using PowerPoint and Excel</li><li>Primary calendar, expense, and domestic/international travel management for VPA and secondary calendar, expense, and domestic/international travel management for President</li><li>Manage relationship and act as primary point of contact for real estate in the New York office and provide global real estate support as needed</li><li>Administrative duties to include processing invoices, ordering supplies, assisting with payroll, managing distribution lists, etc.</li><li>Manage organizational chart and headcount tracking processes</li><li>Actively support team building, recognition, and colleague engagement initiatives.</li><li>Support data and reporting requests to support CCEO’s office</li><li>Special projects as assigned</li></ul>Qualifications<ul><li><ul><li>Bachelor’s degree and 5+ years office administration experience</li><li>Proven ability to manage multiple, competing priorities in a fast-paced, dynamic environment</li><li>Strong sense of integrity an ability to handle sensitive information and maintain confidentiality</li><li>High proficiency in Microsoft PowerPoint, Excel, Word, and Outlook and willingness to learn new technology</li><li>Ability to learn internal systems and processes quickly</li><li>Motivated, proactive team player with strong initiative and excellent verbal and written communication skills</li><li>Strong attention to detail with exceptional organizational and process orientation skills</li><li>Exceptional professional maturity and the ability to interact with colleagues at all levels of a diverse, global organization</li></ul></li></ul>Salary Range: $38.45 to $57.70 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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