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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.<ul><li>Bachelor’s Degree in related field preferred; proven industry experience.</li><li>8+ years of software development with well-rounded experience across all tiers of the application.</li><li>Experience in leading end to end application development for front end and backend components is required</li><li>Experience in backend(70%) and frontend(30%) both (as it is a full stack role)</li><li>Experience in developing software applications using agile methodologies.</li><li>Experience in supporting production issues post implementation.</li></ul>High Performance Behaviors:&nbsp;<ul><li>Recognizes opportunities to adopt innovative technologies to enable business capabilities Keeps up to date on current research and technology in the industry</li><li>Recognizes the importance of collaboration to achieve objectives</li><li>Clearly communicates ideas and concepts to others&nbsp;</li><li>Finds opportunities within projects and acts on own initiative without being prompted, including making appropriate decisions as vital</li><li>Provides feedback to team members in code reviews</li><li>Drive creative changes &amp; continuous improvements&nbsp;</li><li>Mentors and guides junior team members to success within the team&nbsp;</li></ul>Preferred QualificationsKnowledge/Skills<ul><li>Able to understand and use complex data structures and associated components</li><li>Designs, codes, tests, maintains, and documents applications</li><li>Lead reviews of colleagues' work</li><li>Defines test conditions based on the requirements and specifications provided</li><li>Has deep understanding of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)&nbsp;</li><li>Deep understanding of infrastructure technologies and components</li><li>Advanced experience with Java, Rest API's, ReactJs, Vert.x</li><li>Advanced experience with RDBMS(Postgres/Oracle/DB2 or similar)</li><li>Advanced experience with Spark, Airflow</li><li>Advanced experience with distributed (multi-tiered) systems, algorithms, and relational databases Advanced experience in data security frameworks</li><li>Cucumber, Gatlin, Karate, Jest&nbsp;</li><li>Experience working in Jenkins, Git</li><li>Experience working in public cloud platforms.</li><li>Experience in delivering software using DevOps practices like CI,CD, Automated testing, Alerting &amp; Monitoring etc.,</li><li>Good understanding of application security principles &amp; remediating vulnerabilities.</li><li>Understanding of multi-tier application architectures and related development</li><li>Advanced experience in Test automation, Test scripting.</li><li>Advanced experience with performance tuning,</li><li>Understanding of BDD &amp; TDD practices.</li><li>Ability to effectively communicate across third parties, technical, and business product Managers on solution design</li><li>Ability to think abstractly and deal with ambiguous/under-defined problems&nbsp;</li><li>Ability to enable business capabilities through innovation</li><li>Demonstrated willingness to learn new technologies and takes pride in how fast they develop working software</li><li>Bachelor's or Master's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience, is preferred</li><li>Experience with Industry reference architecture of data management and Next Generation tools and process</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Engineer - Full Stack, Global Commercial Services.

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.We look primarily for people who are passionate about solving business problems through innovation and engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. We welcome diverse perspectives and people who are not afraid to challenge assumptions.Our mission is to accelerate the pace of financial innovation and build new financial products for American Express. Our platform streamlines the process of launching and iterating financial products.As a Senior Java Engineer, you will be responsible for designing, developing, and maintaining banking systems that support high transaction volumes, security, and scalability. You will work on a range of banking products, including payment systems, data &amp; reporting, and customer account management solutions.Responsibilities:<ul><li>Design and contribute to workflow implementations</li><li>Champion workflow orchestration best practices</li><li>Build software as part of a nimble agile Team where you have every opportunity to make an impact on the bottom line and contribute to the architecture.</li><li>Ensure our infrastructure is safely extensible, scalable, reliable and meets SLAs for both external and internal users.</li><li>Ensure our solutions are testable, intuitive, and easy to maintain.</li><li>Use state of the art tools for remote collaboration and developer happiness, i.e., IntelliJ CodeWithMe and Tuple</li><li>Participate in design and code reviews for key components and cross Enterprise initiatives.</li></ul>Qualifications:<ul><li>7-10 years of software development experience, and preferably a BS or MS degree in computer science, computer engineering, or other technical discipline. </li><li>Team player and a hands-on engineer.</li><li>Experience mentoring and coaching junior engineers.</li><li>Experience in designing and implementing highly scalable, low latency Java / Go based applications.</li><li>Hands on experience in multi-threading programming.</li><li>Basic high availability techniques and implementation knowledge.</li><li>Practical knowledge of caching and distributed systems.</li><li>Staying in touch with industry standards and current technologies is expected.</li><li>Experience in profiling / performance analysis of applications.</li><li>Core competencies in distributed technologies including Java, Spring, APIs (REST), JSON, XML, Kafka, JDBC, MongoDB, Postgres, NoSQL databases, Spring Boot, Spring Batch, JUnit, Jenkins, and Gradle/Maven.</li><li>Experience with In-memory computing solutions is a big plus.</li><li>Commitment to software practices of continuous Integration, automated/repeatable testing, and collaborative work environments.</li><li>Ability to think abstractly and deal with ambiguous/under-defined problems.</li><li>Ability to enable business capabilities through innovation.</li><li>Demonstrated willingness to learn innovative technologies and takes pride in how fast they develop working software.</li><li>Experience working with streaming solutions is highly desirable (preferably Apache Kafka and Kafka Streams).</li><li>Hands-on experience in full-stack software development is desirable.</li><li>Hands on experience in Big Data technologies including Python, Hadoop, and Spark is a plus</li><li>Have excellent written and verbal communications skills.</li><li>Familiarity with CI/CD pipelines and DevOps tools (Jenkins, GitLab).</li></ul>Preferred Qualifications: <ul><li>Experience with container orchestration tools like Kubernetes and Docker.</li><li>Previous experience with payment systems or real-time transaction platforms.</li><li>Leadership experience in a fast-paced development environment.</li><li>Experience in API development for fintech applications.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Java Engineer - Digital Banking Platform, Banking Core

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. We are seeking a highly skilled Senior Engineer specializing in Cloud Observability and Monitoring. The ideal candidate will have extensive experience with Red Hat Advanced Cluster Management (ACM), Prometheus, Grafana, Splunk, and the Elastic Stack. You will play a crucial role in ensuring the performance, reliability, and scalability of our cloud infrastructure by developing and implementing effective monitoring strategies and tools.Key Responsibilities:Design, implement, and maintain comprehensive cloud monitoring solutions using Red Hat ACM, Prometheus, Grafana, Splunk, and Elastic Stack. Develop and optimize dashboards and alerts to provide real-time insights into system performance and health. Collaborate with cross-functional teams to identify monitoring requirements and ensure integration with existing systems. Analyze and troubleshoot performance issues across the cloud infrastructure, providing actionable recommendations. Implement automation solutions to streamline monitoring and reporting processes. Stay up-to-date with the latest industry trends and advancements in cloud observability and monitoring tools. Mentor junior engineers and provide technical leadership within the team.Required Qualifications:Bachelor’s degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience in cloud observability and monitoring. Strong proficiency in Red Hat ACM, Prometheus, Grafana, Splunk, and Elastic Stack. Extensive experience with cloud platforms such as AWS or Google Cloud. Solid understanding of containerization technologies, including Kubernetes and Docker. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills.Preferred Qualifications:Experience with automation and configuration management tools like Ansible, Terraform, or similar. Familiarity with DevOps practices and CI/CD pipelines. Certifications in cloud platforms or observability tools.Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer - Cloud Observability and Monitoring

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.Let’s share success.Global Infrastructure Product Services aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency.A successful Data Analyst knows that delivering on that promise takes foresight, planning and agility.We are seeking Data Analysts who are not only technically adept, but also understand the importance of harnessing the power of data to streamline financial operations, enhance decision-making and improve business outcomes.This role is focused on collaborating closely with cross-functional teams to analyze complex datasets, extract actionable insights and drive strategic decision-making to support our business objectives.Let’s build on what you know.If you are a highly motivated and experienced data analyst looking to make significant impact in a dynamic environment, and you have proficiency and experience with analyzing and visualizing data, extracting actionable insights and uncovering trends, let’s find business advantages hiding in plain sight. Here’s just some of what you’ll do:<ul><li>Collaborate with stakeholders across the organization to understand functional requirements and translate them into actionable data analysis tasks</li><li>Collect, clean and manipulate data from multiple sources to prepare it for analysis, ensuring accuracy and completeness</li><li>Perform exploratory data analysis to uncover trends, patterns and correlations, and provide valuable insights</li><li>Develop and maintain dashboards, reports and visualizations to communicate key findings and insights to stakeholders to enable data-driven decision-making</li><li>Assist with the development and implementation of predictive models and analytical methodologies to forecast infrastructure resource needs and support proactive planning efforts</li><li>Support ad-hoc analysis requests and special projects as needed, demonstrating flexibility and adaptability with addressing evolving business needs</li><li>Stay updated on industry trends and best practices in data analysis and strategic analytics, and actively contribute to the continuous improvement of our analytical capabilities.</li></ul>Are you up for the challenge?Here’s what you should have:<ul><li>Bachelor’s or Master’s degree in Computer Science, Data Analytics, Statistics, Mathematics, or a related discipline is a plus</li><li>2+ years of experience in a data analysis role, with a proven ability to manipulate and analyze large datasets</li><li>Proficiency in data manipulation and analysis using SQL, Python, R or the equivalent; knowledge of SAS is a plus but not required.</li><li>Experience with data visualization tools (Tableau, PowerBI, matplotlib, etc.), with strong ability to communicate complex findings effectively</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders across different functions and levels of the organization</li><li>Proficiency with KPI and metric design</li><li>Thorough understanding of enterprise infrastructure technologies such as Compute, Storage, Network, Mainframe to inform model development and adjustments is a plus</li><li>Strong analytical and problem-solving skills, coupled with a keen attention to detail and the ability to uncover insights from data</li><li>Proven ability to work independently as well as collaboratively in a fast-paced and dynamic environment, with a passion for learning and professional growth&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Data Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Business OverviewCredit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience. The Digital Risk Products &amp; Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital software products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card &amp; non card business globally.As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative risk products that advance our market share and the way we do business. If you are interested in building the innovative digital risk products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Risk Products team.Job ResponsibilitiesThere are diverse set of roles within Digital Product job family, with varying responsibilities and skill requirements. We aim to develop next generation software products and solutions to solve risk management needs using latest tools and technologies. Collaborate with multiple risk strategy partners, technology teams and other product teams to build &amp; iterate on products that directly impact millions of customers and prospects.A brief description of the roles and skills is outlined below:Digital Product Management<ul><li>Create product vision and drive end-to-end product development including market research, competitive analysis, roadmap planning, prioritization, rationalization/globalization, feature &amp; user story development, product design and launch</li></ul>Digital Product Development<ul><li>Manage the implementation of risk products, drive global, reusable &amp; configurable design, prioritization, rule authoring, testing, integration, and product launch using low-code tools. This cluster includes a diverse set of roles, with varying technical requirements from Low-Code tools to Pro-Code programming skills</li></ul>Selected candidate will be allocated to one of these roles depending on the fitment, business needs and candidate's choice and experience.Qualifications and Skills Required: <ul><li>Ability to drive project deliverables to achieve business results</li><li>Ability to work effectively in a team environment</li><li>Strong communication &amp; interpersonal skills</li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives</li><li>Customer-centered design approach and experience developing software products or services in partnership with different business partners globally</li><li>Experience in prototyping, iterative development, Scaled Agile Framework, and principles is a plus</li><li>Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus</li><li>Knowledge of MS Office – PowerPoint, Excel</li><li>Bachelors in a relevant field. Master’s is a plus</li><li>1-2 years of experience in product development or management, or a related field for Associate position; 3-4 years of experience in product development or management, or a related field required for Sr. Associate position</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Associate/Senior Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex<ul><li>As a Sr Engineer of CI/CD Engineering, you will be responsible for building a presence for our CI/CD organization. We are looking for a strong leader with extensive experience growing and mentoring other developers. Candidates will require a hands-on engineering background as an individual contributor, as well as leadership experience having worked in broad teams nested in large, international organizations.Responsibilities include, but are not limited to:<ul><li>Lead a team of Customer Service engineers responsible to aid developer experience by providing servicing excellence for enterprise CICD and Observability capabilities</li></ul>Define and track servicing/operational service metrics to measure performance in successfully servicing customersDefine and measure SLAs for service provided by Customer service engineers and manage a healthy resolution time for our developer community.Help with design and implementation on custom integrations/solutions for an entire ecosystem of CI/CD tools, to allow for a developer experience centric, unified experience with our software delivery pipeline toolchain on-premises and on the Cloud.Partner closely with Engineering Directors and Product Managers to ensure all CI/CD engineering tools are well designed, resilient, and offer positive developer experience.Influence CI/CD solution design for a broad range of applications including distributed, mainframe, database, big data, and COTS applications.Partner with Enterprise Architecture, SRE, Operations and application teams to develop creative enterprise grade solutions to manage developers’ expectationsPartner with the customers to analyze challenges / requirements and provide insights to create long term plans for customer successChampion an external perspective in delivering solutions via a deep understanding of the external landscape; inspire and infuse external perspective across workstreams to modernize the CI/CD platform.Help customers gain a clear understanding of product offerings and provide consultation across the enterprise.Ensure all of the capability’s documentation is maintained in conjunction with the product changes/releases at all the time.Continually keep the team ahead on learning of all capabilities and tools to provide a first-class customer service experience to our developer communityAutomation<ul><li>Responsible for evaluating and implementing orchestration, automation, and tooling solutions to ensure consistent processes and repetitive tasks are performed with a higher level of accuracy and reduced defects</li></ul><ul><li>Build, implement and advise on recovery tooling to adhere to enterprise standards and/or frameworks</li></ul><ul><li>Introduce new and impactful technologies to the servicing/operations that help minimize friction for releases and support, and to diagnose and recover from production incidents more quickly</li></ul>Operational Readiness<ul><li>Responsible for availability, proactive monitoring / alerting, capacity planning, performance (reducing latency and increasing efficiency) to include testing for technical platforms</li></ul><ul><li>Partner with appropriate supporting teams to ensure operational readiness throughout the application lifecycle of various DevOps Products</li></ul>Production Support<ul><li>Ensure application data flows are accurate and up to date with the objectiveto increase the knowledge base of all support teams and drive reliability.</li></ul><ul><li>Facilitates the resolutions of non-application issues (3rd party upstream issues, infrastructure issues, storage, database, network, file transfer etc.)</li></ul></li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer - CI/CD Solutions Engineering

American Express invites you to share your resume so you can be considered for futureopportunities within the Centurion Lounge Network at the Denver and Los Angeles Centurion Lounges.&nbsp;You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:· Welcoming and providing access to our Card Members upon arrival at reception· Being accountable and taking ownership of the customer’s experience from beginning to end· Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer· Employing the Customer First philosophy in meeting customers’ needs and expectations· Providing concierge and lifestyle recommendation· Providing travel consultation and minimal reservation assistance· Accommodating needs of our Card Members, by partnering with our food and beverage lounge partnersLounge Hours of operation are from05:00 AM – 11:00 PM&nbsp; Monday -Sunday. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:· Minimum of 1 year recent experience servicing premium customers· Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus)· Passion for servicing customers with proactive solutions· Exceptional communication skills, delighting the customer with every single interaction· The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received· Must exhibit the utmost professionalism and maintain a positive attitude in all interactions· The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment· Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do· Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment· Ability to utilize and switch from multiple technology platforms with ease· Adapt to an ever changing environment and being resilient· Ability to work flexible shifts including nights, weekends, and holidays is essential· Light to moderate lifting may be required for certain job tasks.Salary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -Click hereto view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/postersto" target="_blank">https://www.dol.gov/agencies/ofccp/postersto</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Future Opportunities - Customer Experience Concierge, Centurion Lounge - MIA

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The objective of the GCS Control Management Exam Response team is to support all GCS internal (inclusive of second line) and external exams and audits, ensure satisfactory exam results and timely closure of findings, educate GCS partners with examiner and regulator mindset, and streamline and enhance the efficiency and effectiveness of GCS exam management processes.The Sr. Manager, Control Management Exam Response will:<ul><li>Support the day-to-day internal Audit and Second line review processes and external exam management process, working with the Enterprise functions and other key businesses partners to facilitate organized and focused reviews (e.g., data request compilation, action implementation, and clear responses focused on the scope of the reviews)</li><li>Track resolution of requests and ensure that significant risks and issues are appropriate and timely escalated and submitted</li><li>&nbsp;Streamline and enhance the efficiency and effectiveness of GCS exam management processes working with IAG, RELM and 2nd Line to create a best practice in support of GCS</li><li>Provide analytical rigor and to support these audits/exams/reviews to support thoughtful and accurate representation of the current environment with accuracy and transparency</li><li>Review and enforce compliance with enterprise policies</li><li>Support GCS exam and findings communications with governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums (e.g., Community of Practice)</li><li>Develop and implement key reporting, metrics, tracking and insights around these activities as part of GCS Control Management reporting and key Governance Forums</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li><li>Work with business partners to enhance value proposition, improve customer experience, and strengthen operational controls</li></ul>Required Qualifications:<ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc, JD) or certifications are advantageous</li><li>Experience in at least one of the following:<ul><li>Translating operational risk strategy and appetite into execution guidelines</li><li>Review the tracking and identifying of issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds</li><li>Oversee the implementation of the operational risk governance frameworks</li><li>Communicating and ensuring understanding and adherence to operational risk procedures and standards</li><li>Manage the operational risk exam management processes</li><li>Audit/Exam Response</li><li>In an Audit Function&nbsp;</li><li>In a Regulatory Examiner Function&nbsp;</li></ul></li><li>Experience in financial services industry</li></ul>&nbsp;ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Exam Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) is the global leader in the Commercial Payments Solutions space and continues to be an exciting and fast-growing business. To maintain this success, the organization must accelerate sales and drive profitable charge volume growth. The Global Sales Enablement, Pricing &amp; Transformation (SPT) team within GCS is instrumental in ensuring achievement of these objectives. SPT’s mission is to power GCS growth through the provision of informed pricing, sales enablement, and process transformation. The Training Manager position offers you the opportunity to be part of this multifaceted organization and help GCS navigate towards growth.<h4>How you'll make an impact:</h4>The Training Manager is responsible for using data, performance insights, and internal customer feedback to identify training needs across the sales and account development lifecycles. In this role, the Training Manager will manage and evolve the training strategy to meet internal customer training needs, and lead, track, and reinforce training. They will be a thought leader who will deliver an effective training plan and the professional development of Colleagues across all segments of US Small Middle Enterprises.Responsibilities:<ul><li>Build positive relationships with leaders and support teams to clearly identify training needs to drive growth targets</li><li>Design and implement the learning journey for US SME (Small and Middle Enterprises) Sales and Account Development teams to drive outstanding performance of both front-line teams (new hires and tenured) and leaders, including innovation of curriculums, training delivery, and reinforcement</li><li>Strategize and align with business partners and key collaborators to maintain alignment and as needed evolve training materials, topics, delivery methods and calendar of activities</li><li>Establish processes that will scale to meet the demands of a growing Sales and Account Development organization</li><li>Partner with our Learning &amp; Development Centers of Excellence to source, develop, and customize content based on role and/or the segment’s training needs</li><li>Determine and define what success looks like for your training program by partnering with the performance and insights team and using business performance metrics to measure outcomes and evolve training over time.</li></ul>Minimum Qualifications:<ul><li>Outstanding facilitation skills, engaging style in front of both small and large audiences, strong written and oral communication skills</li><li>Ability to build an exciting learning experience</li><li>Ability to identify learning and performance improvement needs, develop objectives, design plans, and demonstrate return on investment</li><li>Excellent discernment and results orientation</li><li>Outstanding relationship building skills with proven track record to effectively collaborate, partner, and advise senior leaders, internal business partners, external vendors, and customer facing colleagues to uncover insights and build consensus</li><li>Strong presence with senior leaders and ability to influence at all levels</li><li>Innovator - not afraid to challenge the status quo</li><li>Ability to meet deadlines, excel in a sophisticated, fast paced, multi-team environment with constantly evolving business demands</li><li>Enthusiastic, fun, flexible and demonstrates a willingness to learn!</li><li>Partner with key business partners (i.e., Marketing, Performance &amp; Insights, Product, etc.) to evolve training materials, topics, and delivery methods</li><li>&nbsp;Implement strategy to quantify effectiveness of the learning experience by using business performance metrics to evolve the training plan over time</li><li>Lead face to face New Hire classes and continuing education trainings and curated curriculum in office</li><li>Lead New Hire classes in person 5 days a week for 8-hour days</li><li>&nbsp;Lead a small team of trainers who support multiple business channels&nbsp;</li><li>Bachelor's degree or equivalent experience</li><li>Proven experience in adult learning and training development and delivery, including effectively leading and facilitating training programs</li><li>Experience in a highly regulated industry</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Learning and Development

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the&nbsp;Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.How will you make an impact in this role?Within GRC, the Market Risk Oversight Group is the independent risk management team covering all financial risks undertaken by the Treasury function at American Express. The team’s core responsibility is to design and execute risk measurement and controls across balance sheet management areas, including funding and liquidity risk, market risk, and capital management. Reporting directly to the group head, the Director – Market Risk Oversight will be a responsible for providing strategic leadership and independent oversight of market risk management across American Express and American Express National Bank (AENB). The Director will work closely with senior management and business units to ensure effective identification, assessment, and mitigation of market risks.Key Responsibilities<ul><li>Develop and implement market risk management strategies, policies, and procedures in alignment with the organization's risk appetite, regulatory requirements, and best practices.</li><li>Provide strategic leadership and oversight to ensure policies and procedures are effective in managing the Company’s market risk exposures.</li><li>Leverage analytical frameworks for independent risk assessment and deliver effective challenge on critical processes including asset-liability management, foreign exchange hedging, and investment risk management.</li><li>Lead the development and enhancement of risk methodologies and metrics for assessing market risk exposures across products, portfolios, and business lines.</li><li>Calibrate and monitor limits and escalation thresholds to ensure that all material market risks are mitigated and maintained within risk tolerance.</li><li>Develop and lead a team of risk professionals located in the US and International locations.</li><li>Monitor trends, market developments, and regulatory changes to proactively identify emerging risks and opportunities for risk mitigation and optimization.</li><li>Foster a strong risk culture and awareness of market risk throughout the organization through training, communication, and knowledge sharing initiatives.</li><li>Engage with regulators, auditors, and other external stakeholders on market risk-related matters, ensuring compliance with regulatory requirements and addressing any inquiries or examinations. </li></ul>Minimum Qualifications<ul><li>Undergraduate degree in Finance, Statistics, Actuarial Science, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, or a related field.</li><li>7+ years of experience in risk management or finance; 3+ years of leadership experience.</li><li>In-depth knowledge of market risk management processes, metrics, analytics, systems, and regulatory guidelines.</li><li>Experience with asset-liability management (ALM), interest rate risk in the banking book (IRRBB), and foreign exchange (FX) risk management.</li><li>Excellent verbal and written communication skills, combined with rigorous analytical and problem-solving skills and meticulous attention to detail.</li><li>Proven ability to translate complex and disparate information into comprehensive and cohesive messaging for senior leadership, committees, audit, and regulators.</li><li>Proactive in identifying issues, escalating key findings, and advising on recommended solutions to mitigate risks in a timely fashion.</li><li>Strong leadership skills with a demonstrated ability to effectively hire, coach, train, and develop a team and to promote collaboration across geographies.</li><li>Advanced proficiency in Excel and PowerPoint.</li></ul>Preferred Qualifications<ul><li>Graduate degree in Finance, Statistics, Actuarial Science, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, or a related field.</li><li>Knowledge of SQL and Python.</li><li>CFA or FRM designation.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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