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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The General Counsel’s Organization (GCO) at American Express is seeking a Manager &amp; Counsel to support the Regulatory, Banking, Prepaid, Privacy &amp; Data Law Team within the Global Enterprise Services group.&nbsp; The successful candidate will be responsible for providing day-to-day legal and strategic advice on key prudential bank regulatory issues of importance to American Express. &nbsp;This position requires regularly navigating novel business and legal issues across a broad range of matters and working seamlessly with colleagues on a global basis.&nbsp; It also provides the opportunity to contribute to a host of strategic projects and to collaborate with colleagues across business units and the GCO on significant enterprise initiatives.Our mission is to protect and strengthen American Express through legal expertise and strategic advice that helps our business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services. Given the dynamic nature of the global payments industry and the valued partnership between our team and the business, we see it as imperative to attract and develop talented people by:<ul><li>Providing rich work experiences and opportunities for professional development;</li><li>Recognizing and rewarding those who drive and deliver results; and </li></ul>Respecting and valuing diversity, integrity, and personal accountability.&nbsp;&nbsp;How will you make an impact in this role?<ul><li>Monitor legal and regulatory developments and partner with GCO, Treasury, and Government Affairs colleagues to develop advocacy strategies on U.S. prudential bank regulatory matters of importance to American Express;</li><li>Support the American Express finance and treasury groups on the interpretation and implementation of new and revised capital and liquidity rules and related developments;</li><li>Conduct legal research and provide legal and strategic advice on U.S. prudential bank regulatory issues;</li><li>Provide legal support on matters related to depository organization management interlocks;</li><li>Participate on a small team of seasoned attorneys, offering thought leadership for, and engagement on, cross-subject matter practice group issues and strategic projects;</li><li>Collaborate with colleagues within the GCO and other groups; and</li><li>Routinely engage directly with internal clients across the enterprise to ensure the most effective support and relevant expertise is applied to particular matters.</li></ul>Minimum Qualifications<ul><li>J.D. with admission to practice law in New York or Washington, D.C.</li><li>3+ years of relevant work experience in a law firm and/or in-house corporate legal environment</li><li>Interest in developing a deep understanding of business needs and objectives with a close partnership with business clients</li><li>Strong analytical and problem-solving skills, with passion for generating creative and innovative solutions</li><li>Ability to communicate complex issues clearly and persuasively, in both written and oral format, and to synthesize complex issues</li><li>Excellent collaboration and teamwork skills and ability to work well in cross-functional team settings</li><li>Ability to manage and prioritize competing demands while maintaining high attention to detail and meeting deadlines</li><li>Ability to understand and integrate details of business / enterprise environment and priorities in applying legal and policy requirements</li><li>Intellectually curious and self-motivated, high level of personal energy and commitment</li></ul>Preferred Qualifications<ul><li>Experience advising on U.S. prudential (non-consumer) bank regulatory matters e.g., current and proposed capital and liquidity rules, Regulations Y and YY, brokered deposits and related matters</li><li>Experience working with banks, payment networks, financial institutions</li><li>Strong executive presence and ability to influence stakeholders</li><li>Demonstrated ability to build excellent relationships</li><li>Willingness and flexibility to be a team player and take on new responsibilities and challenges</li><li>Strong interest and/or experience in digital products and emerging technology</li><li>Excellent oral and written communication skills</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager & Counsel

Assoc-Digital Product Mgmt, Enterprise Payments Product DevelopmentAbout American ExpressAt American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible— and we’re proud to back each other every step of the way. Join #TeamAmex and let’s lead the way together. The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences– from payments to rewards to servicing– that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry.About Network &amp; Acquiring SolutionsAs part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.About the RoleThis is an exciting opportunity to spearhead the transformation of our enterprise Billing system for domestic, and international payments for the Enterprise Payments Center of Excellence (COE). The incumbent will be an integral member within a large scale, enterprise-wide program established to accelerate the development of our enterprise payment services and redesign the operating model surrounding it to drive excellence in payment execution. Reporting to the Manager of Product Development, this role will help to drive the modernization &amp; scale of new payment capabilities globally working across multiple teams from user experience, backend development, and working with payment SME's. This individual will have the opportunity to grow driving 2 engineering teams, with a long a long range roadmap. Key ResponsibilitiesRequirements/Qualifications [choose those that apply, adjust as needed<ul><li>Passion for results &amp; motivation to learn: Passion to drive execution and deliver results in a dynamic and highly matrixed environment and willing to learn, which include Payment schemes</li><li>Delivery track record: Proven ability to drive change, lead adoption of new ways of working, and leverage scaled agile practices to drive successful product development and delivery.</li><li>Analytical mindset: High-intellectual curiosity, strong analytical, and critical thinking skills with experience in complex problem solving and strategic thought leadership.</li><li>Highly collaborative: Ability to effectively collaborate with and build strong relationships with internal and external stakeholders to deliver on shared objectives.</li><li>Effective communicator and influencer: Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.</li><li>Regulatory expertise: Strong understanding of the regulatory landscape affecting payment systems, including AML, KYC, OFAC, PSD2.</li><li>Program management: Demonstrated ability to lead and manage comprehensive compliance programs in partnership with key stakeholders.</li><li>Project management: Exceptional project management skills with flawless organizational skills and attention to detail.</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other status protected by law.Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Assoc-Digital Product Mgmt

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.Our Solutions Architects have both deep technical and strategic business knowledge. But they’re of one mind about using transformational technology to drive better business outcomes. So If Business and Data Architecture is second nature to you, there’s no better place to build a career.This role will lead our team of solution architects supporting Global Commercial Services Technology within American Express. This is a business &amp; technology facing role, mapping business process to capabilities, providing E2E solution for the prioritized features, ensuring flexible and global system/capability design and 1-2 year capability roadmap including performance, availability and test automation. The role involves working with product managers, business managers and engineering leaders to convert the business idea/vision into a development roadmap.The incumbent will also be responsible day to day solution management cadence in Agile framework across GCST products and processes. Requires strong organizational, technical and creative problem-solving skills. Requires strong stakeholder management and ability to influence across multiple levels of leadership. Must work well in a dynamic, complex environment and under deadline pressures. Propagates architectural flows and governance to a set of scrum teams to deploy the new business features across products for GCS.How will you make an impact in this role?<ul><li>Run solution management cadence including partners (Product Development, Technology, and business teams) to identify needs, opportunities, and gaps, and solve problems</li><li>Establish and maintain strong relationships with key stakeholders and cross functional partners to deliver collaboratively&nbsp;</li><li>Consolidate and correlate disconnected business needs, processes and identify synergies to avoid redundant design and build.</li><li>Demonstrate a solid understanding of the business process, drivers for change and recommend the right solution</li><li>Implement process improvements to streamline areas for your team such as hiring, onboarding, and internal/external communication</li><li>Recruit and retain solution architecture talent</li><li>Cultivate an environment of continuous improvement through technical guidance, coaching, mentoring, and feedback.&nbsp;</li><li>Brainstorm and negotiate effectively with various stakeholders to continuously come up with best design</li></ul>Minimum Qualifications<ul><li>5+ years of solution architecture experience</li><li>A good balance of business acumen and technical knowledge with a proven track record of driving digital innovation and architecture with a customer-first mindset</li><li>Experience partnering cross functionally and being a hands-on leader to drive successful execution</li><li>Understanding of the evolving compliance and regulatory requirements and environment and how to incorporate technology, infrastructure and security requirements into the product design</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment</li><li>High degree of organization, individual initiative and personal accountability</li><li>An ability to solve complex problems and a highly analytical approach</li><li>7+ years in agile product development and delivery</li></ul>Preferred Qualifications<ul><li>Computer Science degree</li><li>Experience leading a team of senior engineers or solution architects</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Staff Engineer, Solution Architecture

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Vice President of Consumer Practices and Complaints Oversight is responsible for leading a centralized team of high-performing professionals in the administration of a comprehensive Consumer Practices and Complaints oversight program for American Express. This position will involve extensive collaboration with senior leaders across different business units to provide strategic oversight and credible challenge on potential consumer practices risks. The Vice President will be responsible for overseeing the implementation and development of these programs, including monitoring of day-to-day compliance activities, conducting risk assessments, preparing, reporting and communicating testing &amp; review findings to management and compliance committees.Job responsibilities include:<ul><li>Ensure an effective Consumer Practices (UDAAP) Risk Management Program for American Express National Bank (“Bank”) that is appropriate for the size and complexity of the business.</li><li>Provide strategic oversight of the Bank's Program and guide the development of a risk-based annual plan for the Bank, including the development, implementation, and oversight of the Bank’s monitoring and testing program.</li><li>Communicate changes to pertinent laws and regulations and state laws as well as significant industry trends and partner with the Bank to implement or revise processes to address these changes</li><li>Collaborate with the Bank and Business Units on corrective action or remediation plans for identified compliance weaknesses and monitor the status of the remediation plans.</li><li>Develop and implement effective training for all relevant areas.</li><li>Liaise with regulatory agencies, as required, during examinations of Consumer Practices and Complaints Programs, including preparing responses to examination- or supervisory-related requests.</li><li>Present to Senior Management and the Board of Directors on Program activities, areas of potential risk, and key external regulatory updates.</li><li>Actively participating in committees to proactively identify risks and emerging issues applicable to ongoing and proposed business activities.</li></ul>·Collaborate with complaints teams to conduct reviews and associated risks<ul><li>Work closely with colleagues in the General Counsel’s Organization to communicate the requirements of pertinent federal and state and regulations, as well as significant industry trends.This includes partnering with Bank stakeholders to implement or revise processes to address regulatory changes (such as the data collection and reporting requirements set forth Dodd-Frank Section 1071).</li></ul>Qualifications:<ul><li>Bachelor's Degree required; advanced degree (J.D or M.A. or above in Statistics) preferred.</li><li>At least eight (8) years’ experience identifying customer harm and evaluating UDAP/UDAAP risk, in the financial services industry and working with consumer complaints, complaint oversight, and/or complaint program execution.</li><li>Sound experience in managing activity in compliance, banking, regulatory examination or audit required. </li></ul>·Prior regulatory experience such as having worked at a regulatory agency or working directly with regulators by driving regulatory exam management specifically with a deep regulatory knowledge of all Consumer Practices related regulations and requirements.<ul><li>Knowledge of all regulatory bodies that influence bank policiesfor Consumer Practices and Complaints Management within the United States.</li><li>Strong knowledge with statistical testing methods used to conduct statistical analysis.</li><li>Strong project management skills, ability to manage multiple projects and support multiple priorities simultaneously.</li><li>Proactive and strategic mindset with a focus on talent development.</li><li>Strong stakeholder management skills and ability to support multiple priorities simultaneously.</li><li>Able to drive results while working with ambiguity.</li><li>Strong communications skills including the ability to influence at all levels of management.</li><li>Ability to effectively challenge business partners in areas such as, Consumer Practices and Complaints.</li><li>Certified Regulatory Compliance Manager (CRCM) Certification preferred</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $200,000.00 to $275,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Vice President, Consumer Practices and Complaints Oversight

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About Network &amp; Acquiring SolutionsAs part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.About the RoleWe are embarking on a large-scale digital transformation program to continue to modernize and enhance our digital capabilities and offerings across our proprietary European and North American markets. We are seeking an experienced Analyst, Product Management who will support with defining and delivering new features to support the capability roadmap and partner with our engineering teams to deliver results.&nbsp;Key Responsibilities<ul><li>Support the Product Manager in driving the roadmap for the platform.</li><li>Work closely with stakeholders gathering requirements</li><li>Understand and document user needs / pain points</li><li>Creating features, business flows and acceptance criteria</li><li>Break down features into user stories. Ensure work focuses on those with maximum value</li><li>Complete research and analyze market trends / regulation</li><li>Participate in team ceremonies including, but not limited to, daily standups, demos and retrospectives</li><li>Follow external industry trends, competitor developments and regulatory changes</li><li>Keep abreast with agile/scrum best practices</li></ul>&nbsp;Requirements/Qualifications<ul><li>Ability to translate business requirements into user stories &amp; technical specifications into business digestible instructions &amp; guidelines</li><li>Ability to effectively collaborate with internal and external stakeholders and effectively operate in ambiguity and quickly evolving priorities</li><li>Strong collaboration skills, ability to navigate cross functional teams to deliver on shared objectives</li><li>Previous experience managing end-to-end software execution in an agile environment for digital products preferred</li><li>Knowledge of Data and reporting tools for Payments across mandates, exceptions, and allocations would be a plus</li><li>Knowledge of US payment systems is a plus</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Analyst, Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Director &amp; Counsel – American Express Global DiningThe U.S. Consumer Services team of the General Counsel’s Organization (GCO) is seeking a Director &amp; Counsel to support Global Dining. The Global Dining team’s mission is to continually define the company’s dining strategy, with a focus on supporting some of the world’s best restaurants, using technology to imagine the future of hospitality and developing Card Member dining benefits. The position will work closely with business partners, legal professionals in the GCO, as well as stakeholders across the enterprise, to provide day-to-day support on a diverse array of legal issues. Here's just some of what you’ll do in this role:<ul><li>Participate as part of a team of seasoned attorneys serving as the primary business lawyers and strategic advisors to the American Express Global Dining business</li><li>Provide legal advice and strategic support to business clients responsible for American Express’s Global Dining strategy on a wide range of matters, including strategic negotiations, benefit development initiatives, customer marketing and customer communications, issue and dispute resolution, and process improvements</li><li>Support contract drafting and negotiations for a broad range of agreements, with varying complexity. Examples include commercial contracts with restaurants, hospitality groups and other strategic partners, sponsorship agreements, talent and event agreements</li><li>Partner with Global Dining marketing organization to enhance engagement and approval processes, and to review and approve marketing materials, terms and other disclosures </li><li>Support the development, implementation and ongoing delivery of dining-related benefits in various consumer and commercial products and services, and maintain a holistic view of the legal and risk positions taken across different lines of business </li><li>Serve as the primary escalation point for critical issues of legal interpretation involving partnerships, benefit operations, customer experience, and related products and services</li><li>Form strong partnerships with business teams, GCO colleagues, Line of Business Compliance, Risk, Finance, Privacy, Global Marketing and Control Management teams to mitigate legal, operational, regulatory and reputational risks </li><li>Develop subject matter expertise on laws and regulations that impact consumer facing offers and benefits, including UDAAP</li><li>Provide support for ad-hoc special projects underpinning Amex’s broader US benefit and loyalty strategy</li><li>Collaborate across the General Counsel’s Organization to facilitate knowledge sharing and best practices </li></ul>Minimum Qualifications<ul><li>Bachelor’s degree and J.D. </li><li>Admission to practice law in New York in good standing</li><li>6+ years of relevant work experience in a law firm and/or in-house corporate legal environment</li></ul>Preferred Qualifications<ul><li>Direct experience managing complex transactions in a highly regulated, deadline intensive environment</li><li>Proven ability to act as a trusted advisor and synthesize complex legal issues to senior business leaders</li><li>Ability to gain credibility, manage expectations and generate buy-in through relationship building and communication</li><li>High-energy, team oriented, self-starter with strong written and interpersonal communication skills, executive presence, and ability to effectively interact at all levels within the organization </li><li>Strong passion for developing creative solutions to issues as they arise</li><li>Must work well in cross-functional team settings and have a keen eye for initiating and driving end to end process improvements to enhance efficiency and productivity</li><li>Prior people leadership is a plus</li></ul>Additional Details<ul><li>Location:&nbsp;200 Vesey St, New York, NY 10285</li><li>Workplace Flexibility:&nbsp;Hybrid</li><li>Visa Sponsorship:&nbsp;Employment eligibility to work with American Express in the U.S. is required as American Express will not pursue visa sponsorship for this position.</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director & Counsel

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Risk &amp; Compliance Organization (“GRC”) independently oversee the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance. We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.&nbsp;We are seeking a highly experienced Vice President, Committee Governance and Policy Management to join our Enterprise Risk Management and Risk Oversight (ERM&amp;RO) function within GRC. The successful candidate will play a meaningful role in managing governance frameworks, ensuring robust policy management, and facilitating effective committee coordination, including the documentation and execution of credible challenge processes.Key Responsibilities:<ul><li>Lead and oversee the governance and policy management function within the Enterprise Risk Management department, ensuring alignment with the company's risk management framework.</li><li>Act as the primary committee coordinator for enterprise-wide risk committees, ensuring the documentation and facilitation of credible challenge at the committee level.</li><li>Collaborate with senior leaders across various business units and risk functions to ensure governance standards are upheld and risks are adequately addressed.</li><li>Drive the development and maintenance of governance structures that support effective decision-making and oversight of key risk activities.</li><li>Manage the preparation and distribution of materials for risk management committees, ensuring timely, accurate, and comprehensive information for discussion and decision-making.</li><li>Establish and maintain a policy management framework to ensure that risk policies are current, well-documented, and effectively communicated across the organization.</li><li>Facilitate the review and update of governance frameworks, charters, and mandates to ensure they are responsive to regulatory expectations and internal risk strategies.</li><li>Provide strategic leadership in documenting and escalating risk-related issues and challenges to senior leadership and relevant risk committees.</li><li>Ensure compliance with regulatory requirements related to governance, risk, and policy management.</li></ul>Qualifications:<ul><li>10+ years of experience in governance, policy management, risk management, or a related field within GSIB’s.</li><li>Advanced degree in Business, Finance, Risk Management, or a related field is required. </li><li>Proven expertise in enterprise risk management, with a deep understanding of risk committee structures and governance frameworks.</li><li>Demonstrated experience in coordinating governance committees and documenting credible challenge processes.</li><li>Strong understanding of regulatory requirements and expectations for governance, including knowledge of financial services regulations and risk management best practices.</li><li>Excellent communication and stakeholder management skills, with the ability to influence and collaborate with senior executives and cross-functional teams.</li><li>Ability to think strategically, manage complex projects, and deliver results in a fast-paced, dynamic environment. </li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

VP, Committee Governance and Policy Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Vice President of Fair Lending is responsible for leading a centralized team of high-performing professionals in the administration of a comprehensive Fair Lending regulatory compliance program as well as the for American Express. This position will involve extensive collaboration with senior leaders across different business units to provide strategic oversight, and credible challenge on potential fair lending risks. The Vice President will be responsible for overseeing the implementation and development of these programs, including monitoring of day-to-day compliance activities, conducting risk assessments, preparing, reporting and communicating testing &amp; review findings to management and compliance committees.Job responsibilities include:<ul><li>Ensure an effective Fair Lending Risk Management Program for American Express National Bank (“Bank”) that is appropriate for the size and complexity of the business.</li><li>Provide strategic oversight of the Bank's Program and guide the development of a risk-based annual plan for the Bank, including the development, implementation, and oversight of the Bank’s monitoring and testing program.</li><li>Communicate changes to pertinent laws and regulations and state laws as well as significant industry trends and partner with the Bank to implement or revise processes to address these changes</li><li>Collaborate with the Bank and Business Units on corrective action or remediation plans for identified compliance weaknesses and monitor the status of the remediation plans.</li><li>Develop and implement effective training for all relevant areas.</li><li>Liaise with regulatory agencies, as required, during examinations of Consumer Practices and Complaints Programs, including preparing responses to examination- or supervisory-related requests.</li><li>Present to Senior Management and the Board of Directors on Program activities, areas of potential risk, and key external regulatory updates.</li><li>Actively participating in committees to proactively identify risks and emerging issues applicable to ongoing and proposed business activities.</li></ul>·Collaborate with complaints teams to conduct reviews and associated risks<ul><li>Work closely with colleagues in the General Counsel’s Organization to communicate the requirements of pertinent federal and state and regulations, as well as significant industry trends.This includes partnering with Bank stakeholders to implement or revise processes to address regulatory changes (such as the data collection and reporting requirements set forth Dodd-Frank Section 1071).</li></ul>Qualifications:<ul><li>Bachelor's Degree required; advanced degree (J.D or M.A. or above in Statistics) preferred.</li><li>At least eight (8) years’ experience identifying customer harm and evaluating risk,demonstrated Fair Lending leadership compliance experience in the financial services industry </li><li>Sound experience in managing activity in U.S. lending, compliance, banking, regulatory examination or audit required. </li></ul>·Prior regulatory experience such as having worked at a regulatory agency or working directly with regulators by driving regulatory exam management specifically with a deep regulatory knowledge of all Fair Lending related regulations and requirements.<ul><li>Knowledge of all regulatory bodies that influence U.S. Fair Lending and and general banking practices within the United States.</li><li>Strong knowledge with statistical testing methods used to conduct fair lending statistical analysis.</li><li>Strong project management skills, ability to manage multiple projects and support multiple priorities simultaneously.</li><li>Proactive and strategic mindset with a focus on talent development.</li><li>Strong stakeholder management skills and ability to support multiple priorities simultaneously.</li><li>Able to drive results while working with ambiguity.</li><li>Strong communications skills including the ability to influence at all levels of management.</li><li>Ability to effectively challenge business partners in areas such as Fair Lending, </li><li>Certified Regulatory Compliance Manager (CRCM) Certification preferred&nbsp;</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $200,000.00 to $275,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Vice President, Fair Lending

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer experience.The US Membership Acceleration teams sits nestled within US Customer Loyalty as a critical and foundational arm to deliver marketing on behalf of the enterprise to win the hearts, minds and wallets of our customers and deliver on the brand promise.The team is looking for a Senior Analyst, Brand Customer Marketing, to partner with Global Advertising &amp; Brand Management (GABM) organization to deliver connected experiences that elevate membership and deepens brand loyalty via an expansive through the line marketing curriculum. This candidate will ideate, influence and define innovate marketing strategies centered on bundling membership value from across lines of business to drive incremental Card Member engagement, spend, and retention during key brand moments. This individual will support the agile execution of product agnostic marketing campaigns such as Member Week &amp; Shop Small, influence across the Blue Box to meet shared goals and ensure consistent and compelling Card Member narratives across customer touchpoints. This candidate will also have an opportunity to help define what’s next by building out a strategic pipeline of campaigns, new journeys, offers and value drivers in partnership with Amex Offer Business Insights (AOBI).This role will require strong partner relationship skills, and the ability to challenge the status quo while maintaining a customer-first approach. This candidate should be comfortable in white space and navigating shifting priorities, while possessing a solution focused mentality and a sharp attention to detail. Business development experience, a plus.Key Responsibilities:<ul><li>Own end-to end campaign execution for new customer-centric marketing journeys, ensuring an integrated experience that drives benefit awareness and usage across channels, including email, web, mobile, and more.</li><li>Deliver marketing, ensuring a flawless and compliant customer experience and smart Card Member targeting.</li><li>Monitor performance trends and surface optimization opportunities.</li><li>Ability to assess market trends, customer research and insights to identify new opportunities for competitive advantages – be an authority and champion for membership innovation.</li><li>Collaborate with key partners across USCS, GABM, AOBI, Business Development and more to drive cohesive membership messages.</li></ul>Preferred Qualifications<ul><li>3+ years of experience developing and delivering customer-centric marketing; experience with email marketing preferred</li><li>Project management experience and organization skills, capable of leading agile timelines and multiple workstreams along in parallel</li><li>An analytic problem solver with a “can-do” attitude and comfort in an ambiguous and dynamic environment</li><li>Strong analytical skills, including the ability to identify relevant insights and make recommendations to action the insights</li><li>Ability to build and leverage relationships, for effective collaboration.</li><li>Strong attention to detail</li><li>Exceptional written and verbal communication skills</li><li>A desire to learn and be part of a high profile, innovate and dynamic team.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Brand Customer Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.This role will be part of the Global Services Group (GSG) Finance organization, which partners closely with the GSG business in achieving strategic objectives. GSG employs over 30,000 colleagues in 22 countries delivering extraordinary customer care to Card Members and merchants around the world, while providing world-class credit, collections and fraud services, and driving revenue growth for the company.&nbsp; It also houses the shared services organization that brings together key functions to support American Express internally.The successful candidate will be part of a team supporting the GSG business in decision making around Card Member servicing.&nbsp;Primary responsibilities of this role will include data analytics connecting financial and operational metrics that will help shape business strategy, along with results and planning support.&nbsp; The candidate will be required to form strong relationships with GSG business partners, and will have significant interaction across the Finance community.&nbsp;Key responsibilities include, but are not limited to:<ul><li>Provide value-added decision support to GSG business partners with a proactive approach to assessing financial and operational trends to identify potential funding risks/opportunities</li><li>Identify and analyze linkages between business and financial data, including developing and testing hypotheses as well as driving ad hoc analytics in Cornerstone</li><li>Assist in providing senior management in Finance and the GSG business with relevant and timely results, outlook, and trend analysis</li><li>Play a key role in month end close, regular financial reviews, business unit reviews, and planning activities to enable GSG to deliver against aggressive targets</li><li>Prepare and present insightful analysis and key recommendations to Finance and GSG Leadership to drive decision making</li><li>Collaborate with other finance teams including: Business Planning, GSG HQ Finance, BU FP&amp;A, and Corporate Planning to ensure holistic success of the overall finance organization</li></ul>Minimum Qualifications<ul><li>3+ years of relevant experience</li><li>Strong analytical, organizational, and problem solving skills</li><li>Proven ability to structure analyses using large amounts of data</li><li>Ability to break down complex ideas into understandable and actionable messages for an executive audience</li><li>Ability to make connections between business decisions and P&amp;L impacts</li><li>Comfort and composure in a fast paced and sometimes ambiguous environment</li><li>Proven ability to build relationships and influence others, both in and out of Finance</li><li>Ability to operate and interact independently with business partners</li><li>Exceptional communication skills, both verbal and written</li><li>Advanced Excel, Powerpoint a must</li><li>Bachelor degree required</li></ul>Preferred Qualifications<ul><li>MBA a plus</li><li>TM1, Essbase, SQL, Cornerstone, Power BI preferred</li></ul>Non-considerations for sponsorship:Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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