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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. About American Express Cloud Engineering (CE):American Express Cloud Engineering (CE) provides comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. CE offers fast-paced rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Service, DB-as-a-Service, Analytics-as-a-Service, Messaging-as-a-Service, CICD Pipelines, etc. for application developers in a hybrid cloud environment. Cloud Engineering enables Application developers to write modern scalable cloud native applications. Job Description:As a Software Engineer for Quality Engineering team of Enterprise Cloud, you will be driving the test strategy, test automation and implementation of the next generation of Platform-as-a-Service, Database-as-a-Service, Cloud Services, Infrastructure-as-a-Service for American Express in private and public cloud. You will be working closely with our Software Engineers from development teams, Product team, Business Partners and Systems Engineers, and have an opportunity to work with multitude of tools and technologies. Responsibilities: - Leverage coding expertise to develop and maintain test tools and frameworks to validate unit, integration and functional features of API, UI, and platform in private and public cloud - Design and develop mock frameworks to help QE team complete E2E testing by stubbing out various different components - Develop API libraries that can be used by QE team to extend the integration testing for various cloud platform integration workflows (i.e. PaaS, IaaS, CI/CD, Network, etc) - Research market and industry trends in the development and maintenance of test tools and frameworks - Work closely with development, product, QE and infrastructure teams to collaborate on tools and methods to improve the quality of cloud platform offerings - Develop complex integration test cases and test. Plans based on formal and informal requirements, debug and isolate bugs and drive to resolution - Integrate test automation with Jenkins and execute regression tests on nightly build - Experience with CI/CD and project management tools (e.g. Git, GHA, Jenkins, Jira, Confluence) - Mentor QE team members on test automation best practices - Help out with manual testing efforts during crunch phaseMinimum Qualifications:&nbsp;-3+ years hands-on Java/GOLang development experience -3+ years TestNG or Junit experience-3+ year experience building / Testing REST API’s-3+ year experience building / Testing UI using Selenium/BDD framework-3+ years in Linux, particularly Red Hat/CentOS -2+ years Jenkins experience -2+ years Maven experience -2+ years Docker experience-2+ years Terraform experience-2+ years’ experience in Git, GHA, Jenkins, Jira, Confluence Have knowledge or with hands-on-experience on: ·Any public cloud platforms:AWS, GCP, Azure, RedHat Openshift·Any public cloud managed services:Elasticache, OpenSearch, Aurora DB, Memory Store, PubSub,etc·Any test frameworks/tools:Groovy, GOLang, Python, Selenium, Cucumber, Serenity ·WebDriver automation experience a big plus·Knowledge on logging &amp; monitoring tools like Splunk, Dynatrace, Grafana, CloudWatch, Promotheus is a plus ·Experience in Docker, Vagrant, Kubernetes, Terraform, Terratest, Gherkin is a plusNice to Have:·Fast learner, eager to use and understand new technologies ·Detail oriented, with solid analytical skills and problem-solving ability·Can demonstrate dedication to quality and have a positive, collaborative approach to testing·Self-motivated; always in the look-out for improvement opportunities and can work independently ·Knowledge in cloud/cloud consumption (both private and public cloud)·Team worker, willing to work with colleagues across different timezones·Flexible to work on nights and weekends, if necessary, to cover production releases At the core of Software Engineering:Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including: - Agile Practices - Porting/Software Configuration - Programming Languages and Frameworks - Business Analysis - Analytical Thinking - Business Product Knowledge Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Engineer - Enterprise Cloud

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. About American Express Enterprise Cloud Engineering Team: American Express Enterprise Cloud team provides comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. EC offers fast-paced rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Code, Database-as-a-Service, Analytics-as-a-Service, Messaging-as-a-Service, CICD Pipelines, etc. for application developers in a hybrid cloud environment.Enterprise Cloud Engineering enables application developers to write modern scalable cloud native applications. Job Description: As a Software Engineer for Quality Engineering team of Enterprise Cloud, you will play a pivotal role in ensuring the reliability, scalability and performance of our Platform-as-a-Service at American Express in private and public cloud (AWS, Azure, GCP). You will work closely with cross-functional teams to implement best practices, automate operations, and drive continuous improvement in our platform Infrastructure. This role requires pro-active problem-solving skill to identify the issue before they impact production environments. You will also contribute to the continuous improvement of the platform by driving best practices and ensuring robust quality controls are in place.Responsibilities:·Define Quality standards and performance benchmarks for the platform components ·Collaborate with the product managers, developers and platform devOps teams to understand the requirement and build effective test plans·Continuously improve test automation frameworks to handle new platform feature and upgrades·Develop API libraries that can be used by QE team to extend the integration testing for various cloud platform integration workflows (i.e. PaaS, IaaS, DBaaS, xPaaS, CI/CD, Network, etc)·Integrate test automation with Jenkins, GitHub, GitHubAction &nbsp;and execute regression tests on nightly build·Experience with CI/CD and project management tools (e.g. Git, GHA, Jenkins, Jira, Confluence)·Identify and troubleshoot platform bottlenecks and issues in the platform’s performance·Monitor and ensure platform availability, stability and performance metrics meet predefined SLA’s·Perform security and compliance testing to identify vulnerabilities and areas of risk·Automate the testing for the Kubernetes and OpenShift clusters to ensure scalability and security using the testing frameworks·Ensure the reliability and performance of the service discovery, loadBalancing and traffic routing within the mesh·Test and validate Istio, gloo-mesh, service Mesh configurations, traffic policies and security features·Collaborate with SRE and Platform Engineering teams to integrate observability tooling, such as Dynatrace, Grafana, Prometheus into the testing platforms·Design and Implement automated test cases to validate container orchestration, networking and service-Mesh integration·Conduct load, stress, resiliency and performance tests on OpenShift and Kubernetes clusters on On-prem and Public Cloud to ensure that they handle the scale and load effectively Minimum Qualifications:<ul><li>5+ year’s experience in Software Quality Engineering, platform testing or similar roles </li><li>4+ years of experience in leading Cloud (AWS or GCP) and infrastructure design and implementation for highly available and scalable enterprise grade platforms and applications</li><li>4+ years of software development experience in one object-oriented programming language: Java, Python, Go</li><li>3+ years of experience with Infrastructure automation tools, Terraform preferred, with a focus on immutable infrastructure.</li><li>4+ Years of Experience with Container &amp; Orchestration Technologies such as Docker, or Kubernetes</li><li>Strong experience on cloud architecture, cloud fundamentals on compute, network, storage, and security to ensure high availability while ensuring the highest level of security, compliance, and visibility.</li><li>Good understanding of cloud networking concepts and traffic flow management</li><li>Experience in managing multi-tenant and highly resilient services across various cloud computing models.</li><li>Experience in CI/CD, Infra-as-code frameworks tools (i.e Terraform, Ansible), API Gateways, CNCF technologies, Cloud Native application architectures.</li><li>Experience with observability tools such as Prometheus, Splunk, ELK, Dynatrace, Stack driver, cloud watch and cloud trail.</li><li>Bachelor’s or master’s degree in computer science or related science discipline or relevant experience</li><li>Strong communication, listening, and negotiation skills; able to convey important messages in a clear and compelling manner.</li></ul> Have knowledge or with hands-on-experience on:·Experience with Cloud technologies (OpenShift, OpenStack, Kubernetes, AWS, Azure, GCP)·Experience with mesh technologies (gloo-mesh, serviceMesh and istio networking)·Groovy, GoLang, Rally, Selenium, TestNG, JMeter, Ruby, Inspec Framework.&nbsp;&nbsp; WebDriver automation experience is a big plus.·Experience in Terraform/Terratest·Experience testing DB technologies:&nbsp; Oracle, MySQL, Cassandra, Redis, Couchbase, MongoDB, etc.·Knowledge on logging &amp; monitoring tools like Splunk, AppDynamics, Grafana, etc is a plus·Experience in Docker, Vagrant, Kubernetes is a plus·Experience in testing end-to-end app lifecycle via UI/API/Platform in Cloud·Regularly conduct brownbag sessions to broader developer communityNice to Have:·Fast learner, eager to use and understand new technologies·Detail oriented, with solid analytical skills and problem-solving ability·Can demonstrate dedication to quality and have a positive, collaborative approach to testing·Self-motivated; always in the look-out for improvement opportunities and can work independently·Knowledge in cloud/cloud consumption (primarily in private cloud) At the core of Software Engineering:Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:- Agile Practices - Porting/Software Configuration - Programming Languages and Frameworks - Business Analysis - Analytical Thinking - Business Product KnowledgeSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer - Enterprise Cloud

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. About American Express Enterprise Cloud Team:&nbsp;American Express Enterprise Cloud team provides comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. CE offers fast-paced rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Service, DB-as-a-Service, Analytics-as-a-Service, Messaging-as-a-Service, CICD Pipelines, etc. for application developers in a hybrid cloud environment. Cloud Engineering enables Application developers to write modern scalable cloud native applications.&nbsp;Job Description:As a Software Engineer for Quality Engineering team of Enterprise Cloud, you will be driving the test strategy, test automation and implementation of the next generation of Platform-as-a-Service, Database-as-a-Service, Cloud Services, Infrastructure-as-a-Service for American Express in private and public cloud. You will be working closely with our Software Engineers from development teams, Product team, Business Partners and Systems Engineers, and have an opportunity to work with multitude of tools and technologies. Responsibilities: - Leverage coding expertise to develop and maintain test tools and frameworks to validate unit, integration and functional features of API, UI, and platform in private and public cloud - Design and develop mock frameworks to help QE team complete E2E testing by stubbing out various different components - Develop API libraries that can be used by QE team to extend the integration testing for various cloud platform integration workflows (i.e. PaaS, IaaS, CI/CD, Network, etc) - Research market and industry trends in the development and maintenance of test tools and frameworks - Work closely with development, product, QE and infrastructure teams to collaborate on tools and methods to improve the quality of cloud platform offerings - Develop complex integration test cases and test. Plans based on formal and informal requirements, debug and isolate bugs and drive to resolution - Integrate test automation with Jenkins and execute regression tests on nightly build - Experience with CI/CD and project management tools (e.g. Git, GHA, Jenkins, Jira, Confluence) - Mentor QE team members on test automation best practices - Help out with manual testing efforts during crunch phaseMinimum Qualifications:&nbsp;-3+ years hands-on Java/GOLang development experience -3+ years TestNG or Junit experience-3+ year experience building / Testing REST API’s-3+ year experience building / Testing UI using Selenium/BDD framework-3+ years in Linux, particularly Red Hat/CentOS -2+ years Jenkins experience -2+ years Maven experience -2+ years Docker experience-2+ years Terraform experience-2+ years’ experience in Git, GHA, Jenkins, Jira, Confluence Have knowledge or with hands-on-experience on: ·Any public cloud platforms:AWS, GCP, Azure, RedHat Openshift·Any public cloud managed services:Elasticache, OpenSearch, Aurora DB, Memory Store, PubSub,etc·Any test frameworks/tools:Groovy, GOLang, Python, Selenium, Cucumber, Serenity ·WebDriver automation experience a big plus·Knowledge on logging &amp; monitoring tools like Splunk, Dynatrace, Grafana, CloudWatch, Promotheus is a plus ·Experience in Docker, Vagrant, Kubernetes, Terraform, Terratest, Gherkin is a plusNice to Have:·Fast learner, eager to use and understand new technologies ·Detail oriented, with solid analytical skills and problem-solving ability·Can demonstrate dedication to quality and have a positive, collaborative approach to testing·Self-motivated; always in the look-out for improvement opportunities and can work independently ·Knowledge in cloud/cloud consumption (both private and public cloud)·Team worker, willing to work with colleagues across different timezones·Flexible to work on nights and weekends, if necessary, to cover production releases At the core of Software Engineering:Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including: - Agile Practices - Porting/Software Configuration - Programming Languages and Frameworks - Business Analysis - Analytical Thinking - Business Product Knowledge Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology on #TeamAmex.About American Express Enterprise Cloud Engineering Team: American Express Enterprise Cloud team provides comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. EC offers fast-paced rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Code, Database-as-a-Service, Analytics-as-a-Service, Messaging-as-a-Service, CICD Pipelines, etc. for application developers in a hybrid cloud environment.Enterprise Cloud Engineering enables application developers to write modern scalable cloud native applications. Job Description: As a Software Engineer for Quality Engineering team of Enterprise Cloud, you will play a pivotal role in ensuring the reliability, scalability and performance of our Platform-as-a-Service at American Express in private and public cloud (AWS, Azure, GCP). You will work closely with cross-functional teams to implement best practices, automate operations, and drive continuous improvement in our platform Infrastructure. This role requires pro-active problem-solving skill to identify the issue before they impact production environments. You will also contribute to the continuous improvement of the platform by driving best practices and ensuring robust quality controls are in place.Responsibilities:·Define Quality standards and performance benchmarks for the platform components ·Collaborate with the product managers, developers and platform devOps teams to understand the requirement and build effective test plans·Continuously improve test automation frameworks to handle new platform feature and upgrades·Develop API libraries that can be used by QE team to extend the integration testing for various cloud platform integration workflows (i.e. PaaS, IaaS, DBaaS, xPaaS, CI/CD, Network, etc)·Integrate test automation with Jenkins, GitHub, GitHubAction &nbsp;and execute regression tests on nightly build·Experience with CI/CD and project management tools (e.g. Git, GHA, Jenkins, Jira, Confluence)·Identify and troubleshoot platform bottlenecks and issues in the platform’s performance·Monitor and ensure platform availability, stability and performance metrics meet predefined SLA’s·Perform security and compliance testing to identify vulnerabilities and areas of risk·Automate the testing for the Kubernetes and OpenShift clusters to ensure scalability and security using the testing frameworks·Ensure the reliability and performance of the service discovery, loadBalancing and traffic routing within the mesh·Test and validate Istio, gloo-mesh, service Mesh configurations, traffic policies and security features·Collaborate with SRE and Platform Engineering teams to integrate observability tooling, such as Dynatrace, Grafana, Prometheus into the testing platforms·Design and Implement automated test cases to validate container orchestration, networking and service-Mesh integration·Conduct load, stress, resiliency and performance tests on OpenShift and Kubernetes clusters on On-prem and Public Cloud to ensure that they handle the scale and load effectively Minimum Qualifications:<ul><li>5+ year’s experience in Software Quality Engineering, platform testing or similar roles </li><li>4+ years of experience in leading Cloud (AWS or GCP) and infrastructure design and implementation for highly available and scalable enterprise grade platforms and applications</li><li>4+ years of software development experience in one object-oriented programming language: Java, Python, Go</li><li>3+ years of experience with Infrastructure automation tools, Terraform preferred, with a focus on immutable infrastructure.</li><li>4+ Years of Experience with Container &amp; Orchestration Technologies such as Docker, or Kubernetes</li><li>Strong experience on cloud architecture, cloud fundamentals on compute, network, storage, and security to ensure high availability while ensuring the highest level of security, compliance, and visibility.</li><li>Good understanding of cloud networking concepts and traffic flow management</li><li>Experience in managing multi-tenant and highly resilient services across various cloud computing models.</li><li>Experience in CI/CD, Infra-as-code frameworks tools (i.e Terraform, Ansible), API Gateways, CNCF technologies, Cloud Native application architectures.</li><li>Experience with observability tools such as Prometheus, Splunk, ELK, Dynatrace, Stack driver, cloud watch and cloud trail.</li><li>Bachelor’s or master’s degree in computer science or related science discipline or relevant experience</li><li>Strong communication, listening, and negotiation skills; able to convey important messages in a clear and compelling manner.</li></ul> Have knowledge or with hands-on-experience on:·Experience with Cloud technologies (OpenShift, OpenStack, Kubernetes, AWS, Azure, GCP)·Experience with mesh technologies (gloo-mesh, serviceMesh and istio networking)·Groovy, GoLang, Rally, Selenium, TestNG, JMeter, Ruby, Inspec Framework.&nbsp;&nbsp; WebDriver automation experience is a big plus.·Experience in Terraform/Terratest·Experience testing DB technologies:&nbsp; Oracle, MySQL, Cassandra, Redis, Couchbase, MongoDB, etc.·Knowledge on logging &amp; monitoring tools like Splunk, AppDynamics, Grafana, etc is a plus·Experience in Docker, Vagrant, Kubernetes is a plus·Experience in testing end-to-end app lifecycle via UI/API/Platform in Cloud·Regularly conduct brownbag sessions to broader developer communityNice to Have:·Fast learner, eager to use and understand new technologies·Detail oriented, with solid analytical skills and problem-solving ability·Can demonstrate dedication to quality and have a positive, collaborative approach to testing·Self-motivated; always in the look-out for improvement opportunities and can work independently·Knowledge in cloud/cloud consumption (primarily in private cloud) At the core of Software Engineering:Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:- Agile Practices - Porting/Software Configuration - Programming Languages and Frameworks - Business Analysis - Analytical Thinking - Business Product KnowledgeSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express Travel Related Services Company, Inc. seeks Senior Managers, Digital Product Management to support the development of software products in alignment with business objectives and create business and technical documentation as required by the development lifecycle. Define product scope and objectives, ensure compliance with standards and best practices, and drive production issue management, analysis, and issue tracking. Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reduced operational risk, and increased business value. Create features, user stories, and acceptance test criteria within business and technology initiatives. Work closely with technology teams to develop, test, and deliver defined capabilities and rapidly iterate new solutions. Position requires a Bachelor’s degree in Computer Science, Engineering, Information Systems, Mathematics, Business Administration, Business Analytics or a related field, and 2 years of experience with leading large-scale product development projects through all phases of the systems development lifecycle. Experience must include 1 year of experience with each of the following: Product design and development; business systems analysis, including requirements analysis and definition; root cause analysis, developing business process flows, and designing, building, and testing application code; presenting complex technical solutions to both technical and non-technical audiences; leading and influencing development partners in a cross-functional environment; Agile rapid application development; data analysis using SQL and Java; front end technologies; monitoring and improving billing and order management systems; MS Visio; Scrum methodologies; and User Acceptance Testing (UAT). Telecommuting is available up to 2 days per week.Job Location: New York, NY Salary Range: $90,000.00 - $170,000.00 annually&nbsp;We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location. #LI-DNI

Senior Managers, Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the Harry Reid International Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:· Welcoming and providing access to our Card Members upon arrival at reception· Being accountable and taking ownership of the customer’s experience from beginning to end· Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer· Employing the Customer First philosophy in meeting customers’ needs and expectations· Providing concierge and lifestyle recommendation· Providing travel consultation and minimal reservation assistance· Accommodating needs of our Card Members, by partnering with our food and beverage lounge partnersLounge Hours of operation are from 5:00AM – 11:00PM Monday-Friday. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:· Minimum of 1 year recent experience servicing premium customers· Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus)· Passion for servicing customers with proactive solutions· Exceptional communication skills, delighting the customer with every single interaction· The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received· Must exhibit the utmost professionalism and maintain a positive attitude in all interactions· The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment· Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do· Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment· Ability to utilize and switch from multiple technology platforms with ease· Adapt to an ever changing environment and being resilient· Ability to work flexible shifts including nights, weekends, and holidays is essential· Light to moderate lifting may be required for certain job tasksSalary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Experience Concierge, Centurion Lounge - LAS Airport

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role Objective:Global Commercial Services is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate and small business clients to help them manage cash flow and increase profitability through a variety of automated expense management tools.Expanding existing relationships is a critical function within US SME, with substantial opportunity to support our customers as they grow their businesses with access to payments and credit. In this role, the Manager of Business Development will engage small business and middle market businesses in in-depth conversations about their business objectives, business model, and funding needs. Where appropriate, the Manager will sell the Business Line of Credit to enhance our customers’ business performance.Job Responsibilities:· Make outbound cold calls to contact targeted small/mid-size business owners.· Consult and cover needs of existing Amex small business customers and recommend our Business Line of Credit based on a thorough needs analysis.· Compliantly meet and exceed quarterly and annual scorecard targets.· Promote and maintain adherence to Compliance and regulatory guidelines to support and protect the Blue Box and our customers. Be a champion of and for Compliance amongst your peers and within BBP Sales.· Effectively manage lead portfolio &amp; pipeline to drive acquisition of new Business Line of Credit customers and loan volume.· Quickly become the subject matter expert on our Business Blueprint products (ie. Business Line of Credit) and continuously develop team knowledge and expertise.· Continuously improve on key selling skills, including building rapport, uncovering customer needs, handling objections, and closing sales .· Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements.· Exhibit personal excellence by consistently delivering high-quality results, demonstrating integrity and accountability, and continuously striving for improvement and professional development.· Work from the office three days a week.Expectations:· Operate in a compliant and ethical manner at all times, uphold the Blue Box Values, and live the American Express Leadership Behaviors.· Contribute to the success of Business Blueprint as a whole by being a thought leader amongst your peers.· Become a subject matter expert (SME) on Business Line of Credit (BLOC) to best support your customers.· Embrace a culture of feedback and coaching.· Meet daily and monthly KPI ask, including handle/make 60+ calls per day.· Manage a book of business, including acquisition, activation, and development of BLOC customers.Qualifications:· 3+ years of experience in the financial services industry, or similar highly-regulated industry.· 3+ years of sales experience selling to SMBs preferred. Experience discussing finances with C suite.· Track record of consistently exceeding goals in a compliant and ethical manner.· Financial fluency and familiarity with small business cashflow needs and cycles.· Experience adhering to compliance standards and expectations· Positive “can-do” attitude and strong work ethic. Ability to use feedback in a positive way with personal accountability.· Proven phone skills, ability to direct a sales conversation, effectively handle objections, and drive results.· Demonstrate a solution-oriented mindset by proactively identifying challenges, and taking innovative to suggest practical solutions that enhance team performance.· Confident and friendly communication style.· Bachelor’s degree in business or related field preferred.Interpersonal skills we’re looking for:·&nbsp;Compliant &amp; Ethical:&nbsp;Operating with a strong moral compass, doing the right thing even when it isn’t the easy thing.·&nbsp;Empathy:&nbsp;Demonstrate that you genuinely care about others, connect with a customer's situation, and deescalate conversations.·&nbsp;Proactivity:&nbsp;Resourceful, has grit, and a positive "can-do" attitude.·&nbsp;Flexibility &amp; Adaptability:&nbsp;Can handle rapidly changing priorities and demonstrate resilience in the face of change.·&nbsp;Follow-Through:&nbsp;Follows through on items without being micro-managed. Takes ownership over their work and results.·&nbsp;Multitasking:&nbsp;Being able to use multiple applications at the same time to effectively resolve issues.·&nbsp;Communication:&nbsp;Excellent interpersonal communication skills and ability to work across multiple groups with ease.This will be a Hybrid position where you will be in the office 3 days a week.Working hours are Monday through Friday, 9-5 EST or 11-7 EST depending on your location.Training schedule &amp; hours may differ from working hours.Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Business Development Manager, New Sales - Business Blueprint

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role Objective:Global Commercial Services is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate and small business clients to help them manage cash flow and increase profitability through a variety of automated expense management tools.Expanding existing relationships is a critical function within US SME, with substantial opportunity to support our customers as they grow their businesses with access to payments and credit. In this role, the Manager of Business Development will engage small business and middle market businesses in in-depth conversations about their business objectives, business model, and funding needs. Where appropriate, the Manager will sell the Business Line of Credit to enhance our customers’ business performance.Job Responsibilities:· Make outbound cold calls to contact targeted small/mid-size business owners.· Consult and cover needs of existing Amex small business customers and recommend our Business Line of Credit based on a thorough needs analysis.· Compliantly meet and exceed quarterly and annual scorecard targets.· Promote and maintain adherence to Compliance and regulatory guidelines to support and protect the Blue Box and our customers. Be a champion of and for Compliance amongst your peers and within BBP Sales.· Effectively manage lead portfolio &amp; pipeline to drive acquisition of new Business Line of Credit customers and loan volume.· Quickly become the subject matter expert on our Business Blueprint products (ie. Business Line of Credit) and continuously develop team knowledge and expertise.· Continuously improve on key selling skills, including building rapport, uncovering customer needs, handling objections, and closing sales .· Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements.· Exhibit personal excellence by consistently delivering high-quality results, demonstrating integrity and accountability, and continuously striving for improvement and professional development.· Work from the office three days a week.Expectations:· Operate in a compliant and ethical manner at all times, uphold the Blue Box Values, and live the American Express Leadership Behaviors.· Contribute to the success of Business Blueprint as a whole by being a thought leader amongst your peers.· Become a subject matter expert (SME) on Business Line of Credit (BLOC) to best support your customers.· Embrace a culture of feedback and coaching.· Meet daily and monthly KPI ask, including handle/make 60+ calls per day.· Manage a book of business, including acquisition, activation, and development of BLOC customers.Qualifications:· 3+ years of experience in the financial services industry, or similar highly-regulated industry.· 3+ years of sales experience selling to SMBs preferred. Experience discussing finances with C suite.· Track record of consistently exceeding goals in a compliant and ethical manner.· Financial fluency and familiarity with small business cashflow needs and cycles.· Experience adhering to compliance standards and expectations· Positive “can-do” attitude and strong work ethic. Ability to use feedback in a positive way with personal accountability.· Proven phone skills, ability to direct a sales conversation, effectively handle objections, and drive results.· Demonstrate a solution-oriented mindset by proactively identifying challenges, and taking innovative to suggest practical solutions that enhance team performance.· Confident and friendly communication style.· Bachelor’s degree in business or related field preferred.Interpersonal skills we’re looking for:·&nbsp;Compliant &amp; Ethical:&nbsp;Operating with a strong moral compass, doing the right thing even when it isn’t the easy thing.·&nbsp;Empathy:&nbsp;Demonstrate that you genuinely care about others, connect with a customer's situation, and deescalate conversations.·&nbsp;Proactivity:&nbsp;Resourceful, has grit, and a positive "can-do" attitude.·&nbsp;Flexibility &amp; Adaptability:&nbsp;Can handle rapidly changing priorities and demonstrate resilience in the face of change.·&nbsp;Follow-Through:&nbsp;Follows through on items without being micro-managed. Takes ownership over their work and results.·&nbsp;Multitasking:&nbsp;Being able to use multiple applications at the same time to effectively resolve issues.·&nbsp;Communication:&nbsp;Excellent interpersonal communication skills and ability to work across multiple groups with ease.This will be a Hybrid position where you will be in the office 3 days a week.Working hours are Monday through Friday, 9-5 EST or 11-7 EST depending on your location.Training schedule &amp; hours may differ from working hours.Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Non-Certified Technician inspects and services vehicles when they are delivered to the dealer and makes minor repairs or adjustments to place the vehicles in saleable condition. &nbsp;.<h2>What are the day-to-day responsibilities?</h2><ul><li>Sign an acceptance for each vehicle delivered</li><li>Inspect vehicles for compliance with safety regulations and noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation</li><li>Inspect surfaces to detect minor chips and scratches in paint</li><li>Start engine and drive the vehicle to test steering, brakes, transmission and engine operation</li><li>Activate power equipment such as electric windows, seats, radio, horn, lights and directional signals to ensure specific operating standards</li><li>Replace defective items according to specifications using hand tools</li><li>Install optional equipment specified by the customer or Dealer such as outside mirrors, rugs or seat covers using hand tools</li><li>Install or repair major mechanical, hydraulic, or electromechanical equipment such as radios, air conditioners, power steering units, and power brakes using hand tools</li><li>Perform minor mechanical repairs and adjustments</li><li>Tune engines using appropriate test equipment and tools as needed</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>6-12 months of previous work experience</li><li>Ability to read and comprehend written instructions and information</li><li>General mechanical skills</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely</li><li>Ability to operate an automobile</li><li>The compensation range for this position is $20.00 to $21.00 per flat rate hour based on experience and education.&nbsp;</li></ul>The expected annual salary for this role is between $0.00 - $0.00, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Flat Rate Automotive Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The We’ll Buy Your Car (WBYC) In-Store Associate will be focused and specifically trained to acquire additional inventory for the dealership by actively prospecting outside of the AutoNation Customer Network.&nbsp; &nbsp;The WBYC Associate will utilize all available prospecting resources to identify and engage private parties looking to sell their vehicle.&nbsp; Resources include third party websites, 3rd party lead sources, service drive traffic and other means. This Associate will enjoy consistent interaction with customers throughout the day, both in person and over the phone. This role will primarily make cold contact with prospects who have their vehicle advertised for sale, both online and as walk-ins to the store..<h2>Job Responsibilities:</h2><ul><li>Review vehicle condition reports</li><li>Determine wholesale and retail prices</li><li>Inspect and accept vehicles arriving onsite</li><li>Create and execute reconditioning plan to prepare vehicle for sale</li><li>Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles and close sales</li><li>Driving incremental business through a high-level of engagement with customers.</li><li>Turn prospective Vehicle Procurement Customers over to an “elite” sales team for a sales opportunity</li><li>Work with management to identify current inventory needs.</li></ul><h2>Qualifications:</h2><ul><li>High School diploma or equivalent.</li><li>Extremely self-motivated&nbsp;</li><li>Ability to set and achieve targeted goals.</li><li>Ability to drive an exceptional Customer experience.</li><li>Demonstrated communication, prospecting, and interpersonal skills.</li><li>Organization and follow-up skills.</li><li>Experience and desire to work with technology.</li><li>Valid In-State Driver's License and an acceptable, safe driving record</li></ul><h2>Physical Requirements:</h2><ul><li>Ability to sit and stand for prolonged periods of time.</li></ul>This position pays $17 an hour plus bonus'.The expected annual salary for this role is between $0.00 - $0.00, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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