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<h2>Company Description</h2>Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.<h2>Job Description</h2>We have an exciting opportunity available for a Consumer Insights Manager supporting our international marketing team.&nbsp; Responsibilities include: strategic leadership and vendor relationship management for primary brand-level research initiatives, both proprietary and through syndicated/trade partners; development of target audiences and fan segmentation for major INTL markets consistent with the brand’s voice of the customer strategy; identification of insights that drive overall brand communication, new product development and product positioning; supporting our new market entry initiatives though pre-market assessment research; and consolidating key insights/trends to share with our franchisees and field teams on a regular basis.&nbsp;Key Accountabilities Include:Consumer Research and Insights<ul><li>Proactively identify and champion consumer insights that will grow the business, using strong thought leadership skills.</li><li>Collaborate with cross-functional teams to identify strategic questions for the business that can be solved through research and champion the effectiveness of utilizing data, analytics, and insights to shape business and marketing plans.</li><li>Build the annual research plan and budget based upon an analytical review of historical consumer data and custom research, along with the strategic direction for the brand, menu and consumer.</li><li>Utilize syndicated and custom research to provide organization leadership with an understanding of marketplace risks and opportunities.&nbsp;</li><li>Manage research vendors to ensure support of research goals, getting the greatest possible value from research investment.</li><li>Effectively present insights and recommendations to marketing teams, executives, and franchise committees.</li><li>Manage and elevate our Brand Health trackers in key markets around the world.</li></ul>Voice of Consumer<ul><li>Lead &amp; incubate brand-level research projects. Directly engage with key leaders across the organization to advance strategic plans, key projects, or other critical items.</li><li>Develop, evolve and communicate the consumer journey map and consumer touchpoints. Prioritize the most critical drivers in our customer experience. Provide recommendations, present, and influence relevant stakeholders to address gaps and opportunities in the customer experience.</li><li>Utilizing data and research, define key targeted consumer segments and personas. Connect and share learnings within the organization and participate in developing into go-to-market strategies for the brand.</li><li>Contribute as a strategic leader in key business meetings and process as voice of consumer and help enable consumer-first decision making.</li><li>Establish digital acquisition and CEM best practices in order to leverage our customer data to drive 1:1 marketing and loyalty/retention.</li></ul>New Market Entry<ul><li>Support our new market entry initiatives by fielding pre-market assessments to gauge overall interest/appeal of our concept and to identify opportunities to optimize.</li><li>Onboard new markets as well as emerging markets to ensure the appropriate level of brand/consumer understand in their respective market.</li><li>Work in partnership with marketing, franchisees, and field teams to develop strategies that drive top and bottom funnel improvements.</li></ul>Calendar Support<ul><li>Lead the upstream stages of our product development process to identify consumer, flavor, and menu trends that will help to define future menu concepts.&nbsp;</li><li>Manage the validation of product concepts as well as fully developed products to ensure overall appeal and market potential.&nbsp;</li><li>Work closely with the marketing team to inform brand/promotion briefs, providing rich insight and product benefits to drive our go-to-market communication plans.</li><li>Support the marketing team in the overall brand positioning to ensure that we are remaining relevant and true to our core brand attributes across international markets.&nbsp;</li></ul><h2>Qualifications</h2>Education/Experience<ul><li>B.A. or B.S. Degree in Marketing Research or Marketing or Social Sciences, or equivalent combination of education and work experience.</li><li>Master’s degree a plus.</li><li>5+ years relevant business experience. Strong background in marketing research, particularly customer research. Experience in general marketing (product marketing, brand marketing, calendar planning) and/or competitive intelligence a plus.</li><li>Proven familiarity and experience in effective data management &amp; analysis, independent management of custom research studies, ability to independently derive impactful insights out of data, demonstrated experience with custom research design, strong ability to interact with impact with varying levels of marketing organization.</li><li>Experience effectively collaborating with a team of marketing, analytics and/or customer support professionals.</li><li>Experience in either food, retail or restaurant category preferred.</li><li>Experience working within a franchisor organization, preferably a QSR brand.</li></ul>Skills<ul><li>Ability to work with marketing project teams and marketing leadership to identify business issues and provide relevant insights to impact calendar development and assessment.</li><li>Able to translate information across multiple studies and sources into actionable business direction.</li><li>Provides clear point of view based on available information.&nbsp;</li><li>Communicates insights in a manner that provides clear direction.&nbsp;</li><li>Influences by building upon past learning applied to current problem to guide management perspective.&nbsp;</li><li>Integrates and translates learning across multiple projects.</li><li>Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients.</li><li>Strong communication skills, with the ability to articulate marketing concepts to a variety of audiences.</li><li>Strong ability to multi-task and prioritize multiple projects and requests simultaneously, within an intense, deadline-driven environment.</li><li>Well organized with a high attention to detail and accuracy.</li><li>Ability to provide excellent customer service to both internal and external clients.</li></ul><h2>Additional Information</h2>All your information will be kept confidential according to EEO guidelines.&nbsp;Our Commitment to Diversity, Equity and InclusionWe are committed to creating a culture of diversity, equity and inclusion for all who touch DQ.&nbsp; We believe in and commit to fostering a community where employees bring their authentic selves to work; where we recruit, engage and retain employees, franchise owners and suppliers with diverse background and identities; and where everyone feels welcome engaging with our DQ brand.

Consumer Insights Manager (Market Intelligence)

Position Title: Administrative Assistant I Department: Dislocated Worker Program (DWP) Division: Workforce Development (WOD) Employee Status: Full-time (grant-funded through June 30, 2025 with opportunity for renewal) Group: Support Services Association (SSA-Union) Grade: 6 Salary: ($18.00 hourly) FLSA: Non-exempt ICCB Classification: Clerical ___________________________________________________________________________ Reporting Relationships Reports to: Director of Enrolled Services Supervision Exercised: Supervision may be exercised over Work Experience employees (WEX) and or student workers. Job Summary Provide advanced clerical support for the One-Stop Operator Adult and Dislocated Worker Programs. Assist program staff with support using the Illinois Workforce Development System database. Proctor the WorkKeys assessments. Essential Duties and Responsibilities include the following. Additional related duties may be assigned. 1. Demonstrate sound judgement, reasoning skills, confidentiality, and discretion in all written and oral communications with customers and while handling frequent and non-routine office tasks. 2. Independently model excellent customer service with internal and external customers through all methods of contact. 3. Use independent judgement and minimal supervision to lead or direct all office support functions and direct the work of support staff as necessary. 4. Process purchase requisitions 5. Coordinate schedules, make appointments, reserve facilities, and assist with travel arrangements for the Director and other support staff. 6. Comprehend federal and state laws, rules, regulations, and policies regarding the Workforce Innovation and Opportunity Act (WIOA) and appropriately apply this knowledge in all aspects of work. 7. Coordinate the work keys assessment; including proctoring assessments and completing required reporting. 8. Resolve inquiries, troubleshoot problems, refer to appropriate departments, and provide information and resources as appropriate. 9. Maintain current knowledge of college and community resources to serve as a resource for staff, and customers. 10. Independently prepare and/or revise correspondence, reports, department forms and documents as necessary. 11. File completed documents, and purge files as appropriate, in accordance with statutory governmental regulations and College guidelines. 12. Conduct regular File Review for new files as well as review of current and exited files in preparation for monitoring. 13. Assist in the hiring, supervision, and evaluation of Work Experience employees (WEX) and student workers as necessary. 14. Order and maintain office and departmental supplies and arrange for equipment maintenance. 15. Regularly input, use, and manage data in the state workforce development database to coordinate information with career planners. 16. Use copy/fax machine to copy, send, and receive documents. 17. Provide general support to the Director and support staff. 18. Regular attendance is required and expected. 19. Use tact and courtesy to establish and maintain professional working relationships. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications 1. Associate’s Degree or equivalent from two-year or technical school; or 12-24 months related experience and/or training; or equivalent combination of education and experience. 2. Ability to read and interpret legal guidance, policies, and procedures. 3. Ability to write routine reports and correspondence. 4. Ability to effectively present information to customers and employees of the organization. 5. Ability to apply common sense understanding to carry out instructions furnished in written, oral, schedule, or diagram form. 6. Ability to address and effectively resolve problems and complex situations using tact and good judgment. 7. Ability to learn and use the College’s software system and the state workforce development database. 8. Experience with Windows applications, webpage maintenance, and database entry. 9. Excellent verbal communication skills. Work Environment While performing the duties of this job, the employee regularly works in an office setting. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodations. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear.

Rock Valley College

Administrative Assistant I - Dislocated Worker Program (DWP)

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Non-Certified Technician inspects and services vehicles when they are delivered to the dealer and makes minor repairs or adjustments to place the vehicles in saleable condition. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Sign an acceptance for each vehicle delivered</li><li>Inspect vehicles for compliance with safety regulations and noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation</li><li>Inspect surfaces to detect minor chips and scratches in paint</li><li>Start engine and drive the vehicle to test steering, brakes, transmission and engine operation</li><li>Activate power equipment such as electric windows, seats, radio, horn, lights and directional signals to ensure specific operating standards</li><li>Replace defective items according to specifications using hand tools</li><li>Install optional equipment specified by the customer or Dealer such as outside mirrors, rugs or seat covers using hand tools</li><li>Install or repair major mechanical, hydraulic, or electromechanical equipment such as radios, air conditioners, power steering units, and power brakes using hand tools</li><li>Perform minor mechanical repairs and adjustments</li><li>Tune engines using appropriate test equipment and tools as needed</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>6-12 months of previous work experience</li><li>Ability to read and comprehend written instructions and information</li><li>General mechanical skills</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely</li><li>Ability to operate an automobile</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Automotive Service Technician – Non-Certified

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Unit / Role Specific InfoAt American Express, we maximize the latest in data science, analytics techniques and visualization tools to drive out business forward through smart predictions actionable insights. We are passionate about solving business problems through data and technology and this internship will allow candidates to work closely with a of high-performing colleagues responsible for developing and implementing in-depth data analytics. Many of these outputs are foundationally important to better understand our business and to drive effective strategies.We expressly empower colleagues to harness the power of our data unlock potential through Data, Technology &amp; innovation. Finance data scientists have highly visible roles with frequent exposure to teams across the Enterprise, including business partners, Risk, and others. Given the broad remit of our teams, an ideal candidate will bring a unique balance of strong analytical and communication skills.Candidates will be asked to help define new methods of prediction that are aligned with them with our business strategy.How will you make an impact in this role?:<ul><li>Innovate and develop new, more sophisticated ways to track, analyze, and forecast customer behaviors and trends to inform both near- and longer-term business strategies</li><li>Develop and / or enhance machine learning modelling techniques to forecast spend, lend and other metrics which sit within the team’s purview</li><li>Develop techniques and tools to influence American Express’s decisions on credit, fraud, and recessionary preparedness</li><li>Support balance sheet management by focusing on efficient asset-liability management, liquidity risk management along with capital adequacy</li><li>Play the role of strategic advisors as the guide on spend trends, converging data [e.g., multivariate analyses] to parse weak signals and get ahead of inflection points</li></ul>This position will be based in New York CityMinimum Qualifications:<ul><li>Currently enrolled in a full-time graduate degree program in Applied Mathematics, Computer Science, Data Science Engineering, Quantitative Finance, or Statistics</li><li>A graduation date between&nbsp;December 2025 and June 2026</li></ul>Preferred Qualifications:<ul><li>Hands-on experience dealing with large quantities of complex data and ability to derive actionable insights from those data</li><li>Proficiency in SQL and Python or PySpark</li><li>Machine learning development and experience in application of advanced predictive analytics</li><li>Experience with Power BI, Tableau or other visualization tools</li><li>Proven experience communicating technical concepts to non-technical audiences, bridging the gap between academic outputs and real-world applications</li><li>Highly levels of motivation and intellectual curiosity combined with excitement to work on ‘whitespace’ projects</li><li>Intuition for striking the right balance between speed and accuracy</li><li>Ability to break down / implement complex ideas and create structured output from data in an explainable way</li><li>Strong analytical, organizational, and problem-solving skills with distinguished attention to detail</li></ul>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with youSalary Range: $38.45 to $87.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws,&nbsp; American Express may provide visa sponsorship for certain positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Campus Graduate - 2025 Data Science Finance Summer Internship New York, NY

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.The Frontend Engineer, American Express Web Engineering will be an individual contributor who may ensure optimal design/architecture of the web components that power our digital experiences which are crucial for our customers as we strive to be essential to their everyday lives. Continuing to drive innovation and delivery in digital channels is a key part of the strategy for continuing to delight customers.&nbsp;Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. So if you’re interested in a career creating breakthrough software and making an impact on an audience of millions, look no further.Responsibilities:• Performs hands-on architecture, design, and development of systems&nbsp; • Identifying opportunities for adopting new technologies • Work with Staff Engineer to define solution requirements and technical implementation approach • Drive both high-level and detailed technical designs and conduct design reviews as needed • Actively participate in team and company-wide architecture and engineering discussions and forums • Analyze, design, program, debug, and modify software for use in local, networked, cloud-based or Internet-related environments • Responsible for health and quality of the code across the portfolio, including leadership over SCM, functional testing, and CI/CD tool integration • Stay up to date on emerging technologies and practices in nodejs, npm, front end frameworks.&nbsp;Qualifications:• 5+ Years of experience with React, JavaScript Frameworks, HTML5, CSS3 • 3+ years of experience with REACT/Redux preferred • 3+ Expertise with bundlers with webpack, rollup preferred. • 3+ Expertise with package managers like npm, yarn preferred. • 3+ Expertise with integrating RESTful APIs • Any Experience with graphQL is a plus. • 3+ years of experience with JSON, Web Service technologies, and fundamentals • 2+ years experience with performance tuning of SPA • Optimize code for performance to ensure faster loading time and smooth user experiences • Experience in Debugging, Trace and fixing End to End issues. • Experience with WAI-ARIA ( Web Accessibility Initiative ) and WCAG ( Web Content Accessibility Guidelines ) is a plus. • Knowledge of SEO principlesSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Frontend Engineer - React - Web Engineering

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Collision Body Technician, you’ll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail make you a valuable asset to the team as you ensure repairs are completed on time, and deliver top-notch work to delight our customers. Our Technicians are paid based on an industry-leading technician wage grid that provides pay range from $19.00 to $22.00 per flat rate hour based on experience, plus opportunities for overrides and longevity bonus based on a combination of experience and manufacturer certifications.<h2>What are the daily job responsibilities?</h2><ul><li>Performing work as outlined on repair orders with efficiency and accuracy.</li><li>Communicating with Estimators and Parts Associates to obtain necessary parts.</li><li>Assessing vehicle condition to determine if additional safety or repair work is needed.</li><li>Performing all body repairs according to estimate.</li><li>Performing welding, soldering, body alignment, and frame/unibody repairs.</li><li>Operating all equipment in the Collision Center in a safe and productive manner, following AutoNation’s Safety Standards for the use of personal protective equipment (e.g., safety glasses, gloves, hearing protection) while working on the production floor.</li><li>Inspecting all work performed as a Quality Control (QC) measure as soon as jobs are completed.</li><li>Mixing all chemicals according to manufacturer directions/specifications.</li><li>Understanding and following federal, state, and local regulations that affect Collision Center operations, such as hazardous waste disposal, OSHA guidelines, etc.</li><li>Gaining superior product knowledge to provide high quality repairs.</li><li>What are the requirements for the Collision Body Technician?</li><li>ICAR certification (preferred) or interest to become certified.</li><li>OEM certification (preferred) or interest to become certified.</li><li>At least two years’ automotive experience.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li><li>Ability to operate an automobile.</li></ul><h2>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Collision Body Technician role. Future opportunities may include:</li><li>Collision Director</li><li>Collision Production Manager</li><li>Collision Estimator</li><li>Collision Body Team Lead</li><li>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Collision Body Technician

Job Requirements AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Fleet Repair Specialist performs scheduled vehicle maintenance and the replacement of common wear and tear parts and tire services. As a Fleet Repair Specialist you will also set-up location based service operations and run the location jointly with other technicians as a service team. Work Experience <h2>WE WILL DEPEND ON THIS PERSON TO</h2><ul><li>Perform scheduled vehicle maintenance and the replacement of common wear and tear parts and tire services</li><li>Setup location based service operations and run the location jointly with other technicians as a service team&nbsp;</li><li>Inspect vehicles following a defined procedure and interact with the fleet management staff and central office team members</li><li>Diagnose and repair vehicles to ensure customers can drive away feeling safe and at ease</li><li>Provide repair quote estimates for additional automotive repairs</li><li>Maintain the service equipment provided: including stocking of parts, liquids, and proper disposal</li><li>Be part of a team that cares about customers, and works to solve technical problems quickly and effectively</li><li>Other duties as assigned by regional manager</li><li>Must be able to remain in a stationary position for 50% of the time</li><li>Must have the ability to lift up to 50 pounds</li></ul><h2>YOU SHOULD HAVE</h2><ul><li>Minimum of 3 years of recent professional automotive repair experience</li><li>High school diploma or the equivalent</li><li>Completion of tech school or proof of alternative work experience</li><li>ASE certifications especially on light duty and/or technical school is a plus</li><li>Valid driver's license (clear background check)</li><li>Ability to work in a night shift schedule</li><li>Knowledge in working and using repair shop software (AllData, Mitchell 1, etc)</li><li>Experience in fleet services and working on panel vans is a plus</li><li>A desire to provide an extraordinary customer experience</li></ul><h2>WORKING WITH US</h2><ul><li>Competitive pay (DOE)</li><li>Paid vacation time&nbsp;</li><li>Company paid employee medical, dental, and vision insurance&nbsp;</li><li>Access to state of the art tools and equipment (you do not bring your own)&nbsp;</li><li>Company branded vehicle provided</li><li>Work clothes (uniforms) and safety gear provided&nbsp;</li><li>Casual atmosphere and great people to work with&nbsp;</li></ul>DOT Prerequisites:&nbsp;Employment will be contingent upon the successful completion of all prerequisites required by the U.S. Department of Transportation (DOT) / Federal Motor Carrier Safety Administration (FMCSA) regulations, including a physical and medical certification.&nbsp;&nbsp;&nbsp;

Automotive Technician – Fleet Mobile Repair

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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