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Research Assistant UIW Mission Position Summary The Research Assistant is responsible for assisting in faculty-led research in the Department of Pharmaceutical Sciences at the Feik School of Pharmacy. This position contributes to the teaching and training of laboratory personnel and students and ensures compliance with research regulations and procedures. The Research Assistant reports to the Assistant Dean and Chair of the Department of Pharmaceutical Sciences. Essential Functions Job Duties Knowledge Skills and Abilities <ul> <li>Proficiency in MS Outlook, Word, Excel, or similar systems.</li> <li>Strong communication skills, verbal, written, and interpersonal.</li> <li>Strong organizational and record-keeping skills.</li> <li>Excellent time-management skills.</li> <li>Possess a sound understanding of procedures and experiments in the area of formal training.</li> <li>Ability and willingness to train in other areas to support diverse research endeavors within the department.</li> <li>Ability and willingness to train in operating and maintaining equipment.</li> <li>Ability and willingness to learn new instrumentation skills to help progress research projects.</li> <li>Ability to work effectively with individuals from diverse communities and cultures.</li> <li>Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.</li> </ul> Required Education B.S. in biology, chemistry, or related field. Required Work Experience One (1) year of research experience. Preferred Qualifications M.S. in biomedical sciences, natural sciences, or related field. Required Certifications, Licenses or Registrations None Work Hours Monday through Friday 8am to 5pm with extended hours as needed due to nature of experiments. Physical Demands <ul> <li>Ability to lift up to 20 lbs of research equipment or supplies.</li> <li>Ability to reach overhead, bend, and squat to retrieve laboratory materials.</li> <li>Ability to climb stools and/or ladders to reach top shelves.</li> </ul> Posting Number: AS2065PO Job Type: Full Time Job Category: Staff (non-exempt) Desired Start Date: 12/02/2024 Position End Date (if temporary): Reports To: Asst. Dean and Chair, Pharm. Sc. Dept. Salary: $40,000 Open Date: 10/15/2024 Close Date: Open Until Filled: Yes Special Instructions to Applicant To apply, visit <a href="https://apptrkr.com/5727917" target="_blank">https://jobs.uiw.edu/postings/27316</a> UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-b4afad4cb87a0441b777e82dd5c9b14f

University of the Incarnate Word

Research Assistant

Health Sciences Liaison Librarian-RSO UIW Mission Position Summary The Health Sciences Liaison Librarian-RSO will provide the full range of co-curricular teaching and learning support, reference and research consultation, and work collaboratively with faculty and students in support of health sciences education and research and in the development of specific medical informatics and health sciences information meta-literacies. Position provides instructional assistance to members of the academic community, including students, faculty, and administrators in optometric clinical practices, vision science, and other health sciences disciplines. The Health Sciences Liaison Librarian reports to the Director of Public Services. Position will work out of Rosenberg School of Optometry located at 9725 Datapoint Drive, San Antonio, TX 78229. Essential Functions Job Duties Knowledge Skills and Abilities <ul> <li>Must be a highly skilled user of medical databases with demonstrated expertise in PICO and other evidence-based medicine information literacy processes.</li> <li>Must possess strong communication, written, oral, and teaching skills.</li> <li>Must have solid understanding of learning assessment practices.</li> <li>Must be able to utilize technology to provide instruction and services to online learners.</li> <li>Proficiency using major medical databases, research and data sources.</li> <li>Must be able to work well with all members of the academic community.</li> <li>Must be able to work independently with little or no supervision, evenings and/or weekends as needed.</li> <li>Ability to work effectively with individuals from diverse communities and cultures.</li> <li>Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.</li> </ul> Required Education MLS/MLIS or equivalent from an ALA-accredited institution. Required Work Experience <ul> <li>Two (2) years of experience as a professional librarian providing teaching, learning, and research support in health sciences information literacy and medical informatics.</li> <li>Two (2) years of experience as a professional librarian teaching evidence-based healthcare information literacy concepts.</li> </ul> Preferred Qualifications <ul> <li>Three (3) years of relevant experience in an academic / health sciences library providing teaching, learning, and research co-curricular support.</li> <li>Familiarity with Alma (ExLibris) public access catalog and the Primo discovery tool, MS Office products, spreadsheets, online learning platforms, and LibGuides.</li> <li>Certification from the Academy of Health Information Professionals.</li> <li>Undergraduate degree in a health sciences related field.</li> </ul> Required Certifications, Licenses or Registrations None specified. Work Hours Monday through Friday 8am to 5pm with flexibility to work evenings or weekends as needed. Physical Demands <ul> <li>Ability to lift up to 20lbs of library materials.</li> <li>Ability to reach overhead, bend, squat, climb to retrieve library materials.</li> <li>Ability to push/pull library carts holding up to 60+ lbs.</li> <li>Ability to regularly move about library locations, as well as attend meetings at the various library locations.</li> </ul> Posting Number: AS2069PO Job Type: Full Time Job Category: Administrator (exempt) Desired Start Date: 11/01/2024 Position End Date (if temporary): Reports To: Director of Public Services Salary: $63,000 Annualized Open Date: 10/15/2024 Close Date: Open Until Filled: Yes Special Instructions to Applicant N/A. To apply, visit <a href="https://apptrkr.com/5727920" target="_blank">https://jobs.uiw.edu/postings/27311</a> UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-f5edd4b23daa854399d7ac7aaccd4d34

Health Sciences Liaison Librarian-RSO

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Westlake, Texas!As a Scrum Master we blend deep Scrum expertise with a passion for mentoring, coaching, and continual improvement. As part of a highly collaborative squad we advise, mentor, and coach agile values, practices, and processes to accelerate squad value delivery. In partnership with the squad leader, we will maintain a product backlog, help remove impediments, and actively facilitate agile events including the daily scrum, sprint planning, backlog refinement, sprint review, and retrospectives. We have responsibility to lead release management coordination, participate in scaling events, and planning activities as we manage interdependencies across squads and product areas. We will examine and drive team performance through metrics and data-driven insights. We embrace a continuous improvement mindset to fully realize the benefits of working in an agile operating model. This opportunity is for a Scrum Master to serve two established squads in an emerging Scrum@Scale structure within our IWMS Business Unit, Ops Experience and Platform Access Product Area.&nbsp;The ideal candidate for this product area and its squads will operate in a scaled structure as a leader who serves highly visible initiatives involving an online trading platform.&nbsp;The Expertise and Skills You Bring<ul><li>Bachelor’s degree or equivalent. </li><li>Certified Scrum Master (CSM) credential (or, similar Scrum credential) with 3-5 years of Scrum Master experience operating as a leader who serves team(s) and can actively scale across partnering teams in a scrum framework. </li><li>Strong understanding of and experience with Agile practices, processes, and artifacts. </li><li>Experience and familiarity using tools including Jira, Jira Align, Miro (or similar), Microsoft Office, Microsoft Teams, and Zoom. </li><li>Lead the impediment resolution process. </li><li>Partner with Squad Lead, team members to identify and manage dependencies. </li><li>Brokerage and Technology background preferred, but not required. </li><li>Familiarity with managing different methods/frameworks for organizing work via Kanban and/or Scrum. </li><li>Excellent communication and people skills; can rapidly build trust and positively influence others at all levels of the organization. </li><li>Proven change agent capable of coaching agile practices to teams and individuals across distinct functions and experiences as they work through new and unfamiliar situations. </li><li>An effective, proven facilitator; Able to help the team brainstorm and generate solutions to overcome obstacles and innovate. </li><li>An intellectual curiosity, passion for developing skills, modeling a culture of continuous learning, mentoring, and coaching. </li><li>This role has an on-call expectation one 7 day week each quarter (Wednesday to Wednesday) where 24/7 incident support is required (support team on production issues and any hotfixes needed to ensure incident gets assigned and closed out when completed.)&nbsp;This expectation varies by product area. </li></ul>The TeamWe support cross-functional squads focusing on end-to-end development of an web-based trading application. Our Scrum Masters engage with all team members, including the Squad Leader, to reinforce an agile approach and principles into the daily work. By demonstrating and promoting Fidelity and agile leadership behaviors, we evolve and sustain an innovative agile culture.&nbsp;&nbsp;<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Scrum Master

Senior Data Modeler As the Senior Data Modeler supporting Workplace Investments (WI), you blend deep data modeling knowledge and Data Architecture experience to build Data Models for multiple Key initiatives. You have a curiosity about coaching, mentoring, and developing associates. In an agile structure you will collaborate with other leaders to establish the standards for your CoE, influence the strategic decisions and build solutions to help scale our business. You will guide a team of data modelers who primarily work within autonomous squads across product areas. You are committed to staying hands-on, developing your own expertise and knowledge to bring the latest thinking to your role and to enable others with that knowledge. As a leader in the WI Data Modeling group, you will drive a spirit of innovation and data strategy by building and improving the data modeling and database design practice. You will work closely with the business and technical teams and build or assist in the creation of scalable, flexible, and detailed data models that will improve the WI product offerings and speed time to market. The Team WI Data Engineering data modeling team partners with the project teams to deliver practical &amp; resilient data model and database designs that meet business needs while adhering to key standard methodologies. We drive adoption of enterprise and standard methodologies, and promote changes in process, standards, or technologies when necessary. Your Expertise<ul><li>Strong Data modeling (Conceptual, Logical, Physical, 3nF, Dimensional) at both a project and enterprise level </li><li>Dimensional Modeling with experience in crafting conformed dimensions that can be used across Business Units. </li><li>Data Modeling Tool such as Powerdesigner, Oracle Designer or Erwin </li><li>Experience working with Data Engineering and Data Analytics teams </li><li>Ability to write SQL to query data (ideally ANSI SQL) </li><li>General working knowledge of AI technologies, techniques, and trends </li></ul>The Skills You Bring<ul><li>Strong analytic skills </li><li>Excellent written and oral communication skills </li><li>Ability to explain Data structures to a non-technical audience </li><li>Good interpersonal, negotiating, and influencing skills </li></ul>The Value You Deliver<ul><li>Partner with project teams, vendors, support organizations, functional architects, systems specialists and other technical resources to bring together information requirements and deliver data modeling solutions for WI Business and technology functions. </li><li>Improve the overall analysis of business requirements and delivering well architected and efficient </li><li>Assist in developing guidelines and standards for the design checklist, governance process and for cataloging and maintaining data repositories </li><li>Bring industry thought leadership to WI Technology </li><li>Mentor junior data modelers </li></ul>Company Overview&nbsp;&nbsp; Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.&nbsp; For information about working at Fidelity TalentSource, visit FTSJobs.com.&nbsp;&nbsp; Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a>(opens in a new tab) if you would like to request an accommodation.&nbsp;Information about Fidelity Investments&nbsp;&nbsp; At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.&nbsp;Fidelity Investments and Fidelity TalentSource are equal opportunity employers.&nbsp; &nbsp;<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Sr. Data Modeler

Position Title:&nbsp; Case Manager Department: &nbsp;Refugee &amp; Immigrant Services (RIS) Division: College Readiness/Learner Supports (CRL) Employee Status: &nbsp;Full-time (grant-funded through June 30, 2025) Location and General Business Hours: RVC Downtown / 8am-5pm Monday – Friday Type: &nbsp;Support Staff Association (SSA-Union) Grade: &nbsp;&nbsp;11 ($22.00-$23.00 hourly) FLSA: &nbsp;Non-Exempt Issued: &nbsp; Revised: 02/2024, 10/2024 ______________________________________________________________________________ Reporting Relationships Reports to: Program Director Supervision Exercised: None Job Summary&nbsp; Assist in the successful resettlement of eligible new arrivals in the Refugee Social Services (RSS) grants. Lead the Services to Older Refugees (SORS) program which is a component of RSS. Assist in aligning translation and interpretation services to participates as related by grant guidelines. Assist in the daily and ongoing needs of participants enrolled in the Refugee Social Services Program. Determine eligibility and provide ongoing support and referrals. Working with employers to match new arrivals to appropriate employment opportunities. This individual will also lead the senior pre-citizenship class. Responsible for identifying clients eligible for the SORS program, and conducting senior needs assessments as required by the grant.&nbsp; Essential Duties and Responsibilities include the following. Related duties may be assigned.&nbsp; <ul><li>Work closely with other staff to provide instructions and information about programs.</li><li>Provide referrals, social service enrollments, and assistance in obtaining services as required.</li><li>Work towards performance standards for all RSS programs but give special attention to monitoring the Services to Older Refugees program standards.</li><li>Determine eligibility and provide intake with interpretation if necessary.</li><li>Set up plans for case management with ongoing goals.</li><li>Maintain and develop a network of other community services, especially those most relevant for senior participants.</li><li>Work with translators to provide services and effectively communicate with participants.</li><li>Attend programmatic meetings.</li><li>Develop employment plan with the program director’s approval, and in accordance with the grant.</li><li>Maintain regular documentation through case notes in accordance with grant guidelines and requirements, staying updated on any changes.</li><li>Attend trainings.</li><li>On a case-by-case basis, accompany participants to appointments.</li><li>Advocate for participants when needed including to access healthcare services.</li><li>Act as a resource for agencies, schools, councils, etc.&nbsp;</li><li>Schedule participants for appointments with medical, dental, legal, education, etc.</li><li>Counsel participants in crisis and for daily needs, including public benefit enrollment and maintenance.</li><li>Show flexibility and understanding in dealing with persons from diverse, social, economic, and educational backgrounds.&nbsp;</li><li>Accept appropriate additional responsibilities as requested.&nbsp;</li><li>Other duties as assigned.</li><li>Regular attendance is expected.</li><li>Use tact and courtesy to establish and maintain effective relationships with persons contacted in the course of work.</li></ul> &nbsp; Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. &nbsp; Minimum Qualifications Associate's degree required or equivalent experience with some college credits. Bachelor’s degree preferred.<ul><li>Minimum 2 years’ experience working with diverse populations, and or social services.</li><li>Strong interpersonal skills with the ability to build positive relationships (including with outside agencies).</li><li>Flexibility and ability to multi-task.</li></ul>Work Environment While performing the duties of this job, the employee regularly works in an office setting. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodations. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. &nbsp;

Rock Valley College

Case Manager

American Express Travel Related Services Company, Inc. seeks Senior Managers, Financial Systems under the supervision of a Director, to work with financial stakeholders to determine accounting, reporting and control requirements for system development. Assess Financial Systems and identify changes needed to basis requirements. Perform data analysis to develop solutions and implementation of the requirements. Partner with key stakeholders to design, build, test, and implement changes to fulfill process requirements and ensure data integrity, accuracy, and completeness. Review updates to project deliverables, process flows, accounting, and reporting flows to enhance financial systems. Develop key financial insights for presentations throughout the Finance organization.Position requires a Master’s degree in Computer Science, Business Analytics, Information Systems, Engineering, or a related STEM field, and 2 years of experience with the development of financial technology systems. Experience must include: 1 year of experience with accounts payable and accounts receivable processes in credit card industry; 1 year of experience with accounting, financial reporting, and management reporting; 1 year of experience with end-to-end IT project planning using Clarity and Sharepoint; 1 year of experience with ASP.NET, C#.Net, CSS/HTML5, JavaScript, SSIS, SSRS, Tableau, and VBA; 1 year of experience with Relational Database and Data Management concepts using SQL; 1 year of experience with accounting concepts to implement Automated Ledgering using Oracle Financial Accounting Hub and General Ledger; and 1 year of experience with Service Management and Operation Support for critical tier applications in local and international markets using Service Now and Infoman. Telecommuting is available up to 2 days per week.Job Location: Sandy, UT Salary Range: $90,000.00 to $165,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

American Express

Senior Managers, Financial Systems

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the SFO Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:· Welcoming and providing access to our Card Members upon arrival at reception· Being accountable and taking ownership of the customer’s experience from beginning to end· Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer· Employing the Customer First philosophy in meeting customers’ needs and expectations· Providing concierge and lifestyle recommendation· Providing travel consultation and minimal reservation assistance· Accommodating needs of our Card Members, by partnering with our food and beverage lounge partnersLounge Hours of operation are from 5am – 10pm daily. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:· Minimum of 1 year recent experience servicing premium customers· Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus)· Passion for servicing customers with proactive solutions· Exceptional communication skills, delighting the customer with every single interaction· The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received· Must exhibit the utmost professionalism and maintain a positive attitude in all interactions· The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment· Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do· Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment· Ability to utilize and switch from multiple technology platforms with ease· Adapt to an ever changing environment and being resilient· Ability to work flexible shifts including nights, weekends, and holidays is essential· Light to moderate lifting may be required for certain job tasksSalary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Experience Concierge, Centurion Lounge - JFK

American Express Company seeks Managers, Risk Management to develop business strategies and risk management solutions, leveraging commercial or consumer bureau data. Analyze structured and unstructured data and translate data using statistical, financial, machine learning, or business intelligence techniques. Collaborate with technology and other groups on integration and implementation of risk management policies and business strategies. Identify and evaluate new data sources (regulated and non-regulated) that could add incremental profitability to American Express’s products/services. Utilize industry and internal best practices and incorporate regulatory feedback as needed to drive continuous improvement in risk management methodologies and frameworks.Position requires a Master’s degree in Finance, Statistics, Mathematics, Econometrics, Operations Research, Engineering, Computer Science, Business Administration, or a related field, and 2 years of experience with risk analysis. Experience must include 1 year of experience with each of the following: Risk management; Financial modeling and statistical modeling techniques, including A/B testing, econometrics, regression, cluster analysis, segmentation, data and text mining; Big Data tools and platforms, including Hadoop, Pig, Hive, and Mahout; Translating complex analyses for technical and non-technical audiences; Working with technical, analytical, business, and non-technical teams; and Project management, Python, R, SAS, SQL, and driving transformational projects. Telecommuting is available up to 2 days per week. Job Location: Phoenix, AZSalary Range: $80,000.00 - $155,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Managers, Risk Management

American Express Company seeks Managers, Data Governance to collect and analyze data across business units to ensure compliance with related internal data management policies. Inspect data to assess the efficiency and effectiveness of the company's data governance capabilities, consistent with governing corporate standards. Collect, document, and ensure retention of critical data and related information for UAT purposes. Prepare reports, interpreting and evaluating issues with user requirements, to detect insufficient controls, inspect anomalies, and re-tool data governance policies and procedures to ensure optimal compliance. Recommend changes to best practices and methodologies to assist in the implementation of data governance concepts.Position requires a Master’s degree in Statistics, Mathematics, Data Science, Analytics, Business Administration, Information Systems, Economics, Computer Science, Engineering, or a related field, and 2 years of experience with the creation and execution of formal data governance and data management programs. Experience must include 2 years of experience with each of the following: data management and data governance concepts, including metadata, lineage, and data quality; performing validation checks on data quality rules; data management tools, including SQL; conducting root-cause analysis of data quality issues; data reporting using SQL; and Confluence, Jenkins, JIRA, POSTMAN, pricing engine test, regression testing, REST, SOAP Web Services, Splunk, TestLink, and User Acceptance testing (UAT). Telecommuting is available up to 2 days per week.Job Location: Phoenix, AZSalary Range: $100,000.00 to $165,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Managers, Data Governance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. About American Express Enterprise Cloud Engineering Team: American Express Enterprise Cloud team provides comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. EC offers fast-paced rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Code, Database-as-a-Service, Analytics-as-a-Service, Messaging-as-a-Service, CICD Pipelines, etc. for application developers in a hybrid cloud environment.Enterprise Cloud Engineering enables application developers to write modern scalable cloud native applications. Job Description: As a Software Engineer for Quality Engineering team of Enterprise Cloud, you will play a pivotal role in ensuring the reliability, scalability and performance of our Platform-as-a-Service at American Express in private and public cloud (AWS, Azure, GCP). You will work closely with cross-functional teams to implement best practices, automate operations, and drive continuous improvement in our platform Infrastructure. This role requires pro-active problem-solving skill to identify the issue before they impact production environments. You will also contribute to the continuous improvement of the platform by driving best practices and ensuring robust quality controls are in place.Responsibilities:·Define Quality standards and performance benchmarks for the platform components ·Collaborate with the product managers, developers and platform devOps teams to understand the requirement and build effective test plans·Continuously improve test automation frameworks to handle new platform feature and upgrades·Develop UI and API libraries that can be used by QE team to extend the integration testing for various cloud platform integration workflows (i.e. PaaS, IaaS, DBaaS, xPaaS, CI/CD, Network, etc)·Integrate test automation with Jenkins, GitHub, GitHubAction &nbsp;and execute regression tests on nightly build·Experience with CI/CD and project management tools (e.g. Git, GHA, Jenkins, Jira, Confluence)·Identify and troubleshoot platform bottlenecks and issues in the platform’s performance·Monitor and ensure platform availability, stability and performance metrics meet predefined SLA’s·Perform security and compliance testing to identify vulnerabilities and areas of risk·Automate the testing for the Kubernetes and OpenShift clusters to ensure scalability and security using the testing frameworks·Ensure the reliability and performance of the service discovery, loadBalancing and traffic routing within the mesh·Test and validate Istio, gloo-mesh, service Mesh configurations, traffic policies and security features·Collaborate with SRE and Platform Engineering teams to integrate observability tooling, such as Dynatrace, Grafana, Prometheus into the testing platforms·Design and Implement automated test cases to validate container orchestration, networking and service-Mesh integration·Conduct load, stress, resiliency and performance tests on OpenShift and Kubernetes clusters on On-prem and Public Cloud to ensure that they handle the scale and load effectively Minimum Qualifications:Qualifications - Internal<ul><li>5+ year’s experience in Software Quality Engineering, platform testing or similar roles </li><li>4+ years of experience in leading Cloud (AWS or GCP) and infrastructure design and implementation for highly available and scalable enterprise grade platforms and applications</li><li>4+ years of software development experience in one object-oriented programming language: Java, Python, Go</li><li>3+ years of experience with Infrastructure automation tools, Terraform preferred, with a focus on immutable infrastructure.</li><li>4+ Years of Experience with Container &amp; Orchestration Technologies such as Docker, or Kubernetes</li><li>Strong experience on cloud architecture, cloud fundamentals on compute, network, storage, and security to ensure high availability while ensuring the highest level of security, compliance, and visibility.</li><li>Good understanding of cloud networking concepts and traffic flow management</li><li>Experience in managing multi-tenant and highly resilient services across various cloud computing models.</li><li>Experience in CI/CD, Infra-as-code frameworks tools (i.e Terraform, Ansible), API Gateways, CNCF technologies, Cloud Native application architectures.</li><li>Experience with observability tools such as Prometheus, Splunk, ELK, Dynatrace, Stack driver, cloud watch and cloud trail.</li><li>Bachelor’s or master’s degree in computer science or related science discipline or relevant experience</li><li>Strong communication, listening, and negotiation skills; able to convey important messages in a clear and compelling manner.</li></ul> Have knowledge or with hands-on-experience on:·Experience with Cloud technologies (OpenShift, OpenStack, Kubernetes, AWS, Azure, GCP)·Experience with mesh technologies (gloo-mesh, serviceMesh and istio networking)·Groovy, GoLang, Rally, Selenium, TestNG, JMeter, Ruby, Inspec Framework.&nbsp;&nbsp; WebDriver automation experience is a big plus.·Experience in Terraform/Terratest·Experience testing DB technologies:&nbsp; Oracle, MySQL, Cassandra, Redis, Couchbase, MongoDB, etc.·Knowledge on logging &amp; monitoring tools like Splunk, AppDynamics, Grafana, etc is a plus·Experience in Docker, Vagrant, Kubernetes is a plus·Experience in testing end-to-end app lifecycle via UI/API/Platform in Cloud·Regularly conduct brownbag sessions to broader developer communityNice to Have:·Fast learner, eager to use and understand new technologies·Detail oriented, with solid analytical skills and problem-solving ability·Can demonstrate dedication to quality and have a positive, collaborative approach to testing·Self-motivated; always in the look-out for improvement opportunities and can work independently·Knowledge in cloud/cloud consumption (primarily in private cloud) At the core of Software EngineeringEvery member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:- Agile Practices - Porting/Software Configuration - Programming Languages and Frameworks - Business Analysis - Analytical Thinking - Business Product KnowledgeSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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