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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences – from payments to rewards to servicing – that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on team Amex.Business Blueprint aims to serve American Express Small Business customers in managing their cash flow needs through a differentiated set of products like Business Line of Credit, Business Checking, and small business Cards.Your mission:Serve as a Sr. Manager, Web Capacity &amp; Coordination supporting the execution of product development and management processes for Business Blueprint Team. You will be on a newly created program management office responsible for roadmap readiness, strategic prioritization, and project management. You will demonstrate a proven ability working supporting scrum management, closely collaborating with product development and engineering, managing cross-functional partner teams, and building metrics to measure success across web. What you'll&nbsp;be doing:&nbsp;<ul><li>Collaborate with product development leaders and teams to build a roadmap for Business Blueprint.</li><li>Identify, evaluate, and concisely communicate process improvements for program management.</li><li>Web Program Management: PI planning, scrum management, prioritize delivery in partnership with Product management and development.</li><li>Project management processes for major tech integrations (One App, Accessibility etc.).</li><li>Support investment planning for Blueprint platform team; partner with the Platform leadership team to identify priorities, make BID updates, clear requirements and coordinate accordingly with Small Business Products Strategy team, engineering, product development. </li><li>Organize and manage key team processes.&nbsp;</li></ul>What we're looking for in you: <ul><li>Proactive: Always striving to deliver great products. Proactive, self-driven, curious, loves learning.</li><li>Communication: Excellent written and oral communication skills. Communicates information, ideas, and concepts clearly.</li><li>Organization and Planning: Plans, organizes, and schedules in an efficient, productive manner; focuses on key priorities; manages time well.</li><li>Flexibility/Adaptability: Can manage quickly changing priorities and conditions; copes effectively with complexity and change.</li><li>Persistence: Follows through on items without being managed. Resourceful, has grit, and a positive “can do” attitude. </li><li>Collaborate with partners across the enterprise and across the team to deliver the best experiences for small business customers.</li><li>Data centric: Has experience with and understanding of analytics and data based products.</li><li>Detail oriented: ability to dig into the details to deeply understand features, architecture and processes.</li></ul>Minimum Qualifications:<ul><li>Experience in some combination of product development, digital product or software development lifecycle</li><li>Strong technical acumen and deep understanding of the software development life cycle with the ability to work with web and mobile engineering teams</li><li>Experience in deep project management and working with engineering teams</li><li>Track-record of successfully supporting strategic initiatives, and project managing initiatives</li><li>Exceptional communication and presentation skills with proven ability to communicate effectively across levels</li><li>Ability to break down complex problems in simple ways and build enthusiasm around a strategic initiative</li><li>Experience coordinating between Product, Business and Technology teams to define, prioritize and deliver projects</li><li>Self-starter and solutions-driven, with a willingness to learn and adapt to new responsibilities</li><li>Comfort in a fast-paced and high growth environment</li><li>Software application skills – proficiency in Excel and PowerPoint</li><li>Bachelor’s degree</li></ul>Preferred Qualifications:<ul><li>5+ years of experience in some combination of product development, engineering, or technical project management</li><li>2+ years of experience in financial services, with expertise in payments and/or banking</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager, Web Capacity & Coordination

You Lead the Way. We’ve Got Your Back.&nbsp;With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.&nbsp;At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.&nbsp;Join Team Amex and let's lead the way together.&nbsp;Role Objective:The Manager, Strategy &amp; Business Planning role will support the Chief Commercial Officer of Resy in the US Consumer Services organization. This role will be responsible for a broad range of activities including strategic, analytical, engagement, and communication-related initiatives to help ensure business objectives are achieved. The Strategy &amp; Business Planning Manager will also act as a thought partner to the CCO as they work to lead the executive office, ensuring sound business operations, as well as the best possible customer and colleague experience. This is an opportunity for a highly motivated individual to join a dynamic team.&nbsp;Job Responsibilities<ul><li>Play a key role in supporting and executing the strategic agenda for the Resy Restaurant organization, focusing on critical initiatives and the overall management of the department while working closely with the CCO and Restaurant leadership team.&nbsp;</li></ul><ul><li>Provide strategic, analytical and decision support on a wide range of projects, issues, and initiatives.&nbsp;</li></ul><ul><li>Manage projects, teams, and stakeholders to ensure seamless delivery of a variety of deliverables.&nbsp;</li></ul><ul><li>Oversight of the executive office, including the management of day-to-day business priorities with the leadership team and the broader organization, in close partnership with the Executive Assistant.&nbsp;</li></ul><ul><li>Develop impactful communications, presentations, agendas, and operational processes for key internal and external meetings (e.g. leadership meetings, strategic updates, leadership offsites, Town Halls, roundtables, market visits, organizational planning etc.).&nbsp;</li></ul><ul><li>Participate in and synthesize outcomes of business results and financial performance meetings to capture key themes and actions and share as needed with the organization and leadership.&nbsp;</li></ul><ul><li>Actively participate in the colleague engagement strategy and support learning and development initiatives across levels.&nbsp;</li></ul><ul><li>Additional Executive Office responsibilities and ad hoc requests.&nbsp;</li></ul><ul><li>Adhere to Blue Box Values and American Express Leadership Behaviors.&nbsp;</li></ul>Skills Required<ul><li>Highly motivated self-starter who is able to drive results and get things done in a self-directed manner, with superior organizational skills and careful attention to detail with ability to think and own “end-to-end”.&nbsp;</li></ul><ul><li>Outstanding project management and problem-solving skills.&nbsp;</li></ul><ul><li>Intellectually curious, with an analytical mindset, thought leadership, and an ability to challenge the status quo.&nbsp;</li></ul><ul><li>Ability to efficiently prioritize, solve problems independently, escalate appropriately, manage tight deadlines, and handle changing priorities in a dynamic environment.&nbsp;</li></ul><ul><li>Excellent written and oral communication skills with exceptional ability to translate ideas and thoughts into innovative, creative, and impactful presentations.&nbsp;</li></ul><ul><li>Ability to build strong relationships across the organization at all levels and work effectively in a collaborative, multi-cultural, team environment.&nbsp;</li></ul><ul><li>A positive, optimistic attitude, eager to tackle difficult challenges.&nbsp;</li></ul><ul><li>High level of emotional intelligence.&nbsp;</li></ul><ul><li>Strong sense of integrity, discretion, and ability to maintain confidentiality.&nbsp;</li></ul><ul><li>Great teammate, comfortable working in “white space” and willing to take on incremental responsibilities.&nbsp;</li></ul><ul><li>Expert with PowerPoint, proficiency in Excel.&nbsp;</li></ul>Must sit in one of the five locations listed for a hybrid schedule.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager, Resy Restaurant Strategy & Business Planning

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.What would you do every day as a Customer Care Professional?·Service inbound calls while consulting Corporate and Small Business Card Members to learn about their needs and recommend the right American Express benefits or services.·Deliver high levels of product and service knowledge to clearly communicate appropriate product features, benefits, and other elements of American Express Corporate Card services.·Continuously improve on building rapport, understanding customer needs, handling objections, and providing world class customer service.·Provide extraordinary customer care by responding to questions concerning accounts in a fast paced, structured customer care environment.·Document necessary account information according to established policies and procedures. Adhere to all Regulatory and Compliance guidelines related to servicing and sales practices.Minimum Qualifications·Customer service experience (two years+) with a passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and strong written and verbal communication·Proven success in a customer service call center environment (two years+)·Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based&nbsp; environment·Open Availability for scheduling·High School diploma or equivalent required. Bachelor's degree preferred; education benefits availableSalary Range: $20.00 to $21.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:· Competitive base salaries&nbsp;&nbsp; &nbsp; &nbsp; · Bonus incentives&nbsp; · 6% Company Match on retirement savings plan&nbsp;&nbsp; &nbsp; &nbsp; ·&nbsp; Free financial coaching and financial well-being support&nbsp;&nbsp; &nbsp; &nbsp; ·&nbsp; Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;&nbsp; &nbsp; &nbsp; ·&nbsp; Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;&nbsp; ·&nbsp; 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;&nbsp; &nbsp; &nbsp;·&nbsp; Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;&nbsp; &nbsp; &nbsp; ·&nbsp; Free and confidential counseling support through our Healthy Minds program&nbsp; &nbsp; &nbsp;· Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: &nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Hybrid Customer Care Pro- Corporate Card Member

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Product Management and Lending organization is focused on developing innovative products and evolving the portfolio in a way that transforms how American Express meets Cardmember borrowing needs in a constantly evolving landscape. Pay Over Time team within PML leads offering our Charge Cardmembers enhanced payment flexibility and fulfill our Cardmembers borrowing needs.This Manager will play an integral role in this payment flexibility journey, helping to grow our share of lend &amp; drive engagement through strategic analytics and portfolio monitoring.Responsibilities:<ul><li>Conduct analyses to identify growth opportunities using internal and external information</li><li>Develop and lead effective portfolio monitoring tools and share key insights and trends with leadership and partners</li><li>Understand economics and track performance for lending growth levers such as POT limit, pricing offers, MR offers</li><li>Develop portfolio growth decomposition framework and supervise performance against financial plan</li><li>Collaborate with key partners including Risk, Pricing, Finance, Premium Products and Marketing</li></ul>Minimum Qualifications:Customer Centric: You strive to understand CM behavior and constantly put yourself in CMs’ mindsetStrategic: You are intellectually curious and have outstanding problem-solving skills to use your understanding of customer engagement, marketing KPIs, lending economics to help unlock valueInnovative and Creative: You are not afraid to test and apply new knowledge and experiences to address evolving CM borrowing needs in innovative and creative waysCollaborative: You are known for your thought-leadership with the ability to engage, influence, and encourage cross-functional partners to drive collaboration and develop shared visionMethodical: You are a strong project manager with a keen attention to details and excellent organization skills who knows when/where/how to prioritize optimally and courageouslyTechnical: Prior knowledge of SQL/HIVE and/or Python is preferredSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager- Pay Over Time Portfolio Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.About the OrganizationGlobal Risk, &amp; Compliance (GRC) group is the independent risk management (Second Line) organization within American Express and is headed by the Chief Risk Officer (CRO).GRC provides oversight as well as governance of risks and ensure the company operates in a safe and sound manner within global regulatory expectations.The Information Security Risk Director is a leadership position within GRC’s Cybersecurity, Technology, and Resiliency Risk Oversight (CTRRO) team. The Director will lead a team of colleagues who execute independent risk management activities for assigned cybersecurity processes as well as lead CTRRO’s data and automation capabilities. The role reports into the Vice President of CTRRO, who reports into the Head of CTRRO and Vendor Risk Oversight, who reports into the EVP of Enterprise Risk Management.Job Responsibilities<ul><li>Lead and nurture a global team of four to six direct reports and maintain performance management for assigned colleagues</li><li>Lead execution of risk assessments, monitoring, and reporting over assigned cybersecurity processes, such as vulnerability management</li><li>Identify and apply thought leadership, best practices, and emerging trends </li><li>Lead gap assessments per laws, regulations, and regulatory guidance as well as industry frameworks and company policies</li><li>Demonstrate high level of curiosity to learn and willingness to present an effective credible challenge</li><li>Identify issues for control failures or gaps and execute issue management until closure </li><li>Develop strong working relationships with all levels of the organization, handle and resolve conflict, to achieve results and enact wide-scale impact across the organization.</li><li>Lead CTRRO's data strategy, including analysis and creation risk metrics (KRIs/KPIs), direction of enhancement of the team's GRC modules and capabilities, query cyber data warehouses, and building risk dashboards and reporting.</li></ul>Job Qualifications<ul><li>BA or BS in Cybersecurity, Information Systems, Computer Science, Data Science, or related field is preferred&nbsp;</li><li>Must have relevant Cybersecurity, technology, or risk management certification (CISSP, CCSP, CEH, CISM, etc.)</li><li>Minimum eight years of experience in relevant fields such as technology audit, risk, cybersecurity, or information technology, with minimum of 3 years leading others&nbsp;</li><li>Prior experience in cybersecurity and information technology is preferred</li><li>Prior experience in creating or directing development of automation capabilities, GRC tools, big data platforms, KRIs/KPIs</li><li>Prior experience in applying cybersecurity concepts and countermeasures in public cloud environments</li><li>Demonstrated expertise in using regulatory and industry cybersecurity frameworks and guidance (CRI Sector Profile, NIST, FFIEC, MITRE ATT&amp;CK) to audit cybersecurity controls</li><li>Knowledge of current cybersecurity industry trends and events and experience in applying evolving trends to audits, assessments, or lessons learned</li><li>Demonstrated proficiency in translating cybersecurity concepts for public cloud environments</li><li>Proven ability to lead projects and initiatives that drive performance&nbsp;</li><li>Demonstrated track record of integrity, effective communication, innovation, and excellence&nbsp;</li><li>Strong written and verbal communication skills to deliver high quality, actionable feedback to client management on control issues and potential solutions to close gaps</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Information Security Risk

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences - from payments to rewards to servicing - that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers' lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.Business Blueprint aims to serve American Express Small Business customers in managing their cash flow needs through a differentiated set of products like Business Line of Credit, Business Checking, and small business Cards.The Director-Digital Product Management - Business Blueprint Account Services and Cross-boarding oversees the end-to-end development and management of key customer-facing journeys including our cross-boarding funnel that enables seamless multi-product adoption as well as our Account Services functions which enable customers to access, verify and edit their demographic data. This role focuses on collaborating with engineering, design, fraud-risk and compliance partners to design secure and frictionless experiences. This role also oversees customer notification preferences and access to important account alerts.Key Responsibilities:<ul><li>Develop and implement a strategy for a seamless digital cross-boarding experience that enables existing customers to apply for additional products without re-entering their personal information.</li><li>Design a future roadmap for bundled and/or sequential product applications where customers can apply for multiple products simultaneously, enhancing cross-selling potential.</li><li>Focus on reducing steps, friction, and customer effort throughout the product application process with an emphasis on A/B testing.</li><li>Spearhead and advocate for consolidated customer and business demographic information across all small business products.</li><li>Collaborate with product and compliance teams to implement robust validation rules that are streamlined across the products to ensure the accuracy and legitimacy of demographic data at the point of entry and update.</li><li>Lead 2 to 3 Managers/Sr Managers to be a high performing productive team</li></ul>Minimum Qualifications:<ul><li>8+ years of experience in some combination of product strategy, product development, strategy, or financial services.&nbsp;</li><li>Track-record of successfully supporting strategic initiatives, including the development of business cases.</li><li>Excellent written and oral communication skills. Communicates information, ideas, and concepts clearly.</li><li>Ability to break down complex problems in simple ways and build enthusiasm around a strategic initiative.</li><li>Experience coordinating between Product, Business and Technology teams to define, prioritize, &amp; deliver projects.</li><li>Self-starter and determined, with a willingness to learn and adapt to new responsibilities.</li><li>Comfort in a fast-paced and high growth environment.</li><li>Effectively challenges the status quo and able to respectively voice a contrasting point of view.</li><li>Software application skills – proficiency in Excel, PowerPoint, Jira, Tableau and other product analytics tools.</li></ul>Preferred Qualifications:<ul><li>Analytical and Problem-Solving Skills: Experience in using data and analytics to optimize product experiences and decision-making.</li><li>Leadership &amp; Collaboration: Proven ability to lead cross-functional teams, align partners, and drive complex projects to completion.</li><li>Operate Autonomously: Takes a project from concept to delivery. Able to prioritize in ambiguous situations.</li><li>Organization and Planning: Plans, organizes, and schedules in an efficient, productive manner; focuses on key priorities; manages time well.</li><li>Flexibility/Adaptability: Adapts to quickly changing priorities and conditions; copes effectively with complexity and change.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Digital Product Management - Business Blueprint Account Services and Cross-boarding

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate social responsibility (CSR) initiatives. The Manager will be responsible for managing operational deliverables that mitigate risk across multiple processes within CA&amp;C, including but not limited to, comprehensively documenting in the Process Risk Self-Assessment (PRSA) all controls and tests to exhibit how CA&amp;C is mitigating risks.How will you make an impact in this role?<ul><li>Manage the completion of multiple Process Risk Self-Assessment (PRSA) refreshes and development that are subject to defined due dates</li><li>Evaluate PRSA risks, controls, and tests for accuracy, completeness and applicability to mitigating linked risks</li><li>Facilitate risk remediation efforts for all Operational Risk Events (ORE)</li><li>Manage Compliance, Privacy, Operational Risk Governance Group (ORGG) PRSA and Global Records Management Review Action Items</li><li>Assess, develop action plans and monitor action plan completion for Regulatory Change Management (RCM) items LOBCO deemed applicable while integrating RCMs across all applicable PRSA’s (ie Accessibility, etc)</li><li>Collaborate with colleagues across CA&amp;C Operations team, 2nd&nbsp;Line of Defense teams and other CA&amp;C colleagues in developing and documenting processes that mitigate risks</li><li>Execute CA&amp;C Business Self testing / Control Assertions / Annual Certifications processes</li><li>Participate in and manage CA&amp;C projects related to risk management or governance initiatives</li></ul>Minimum Qualifications<ul><li>5+ years experience in Risk Management and/or Process Management </li><li>Proven success at managing multiple deliverables and priorities within a defined timeline / deadline and under pressure</li><li>Strong problem-solving skills; ability to see the big picture with attention given to critical details</li><li>Ability to understand the underpinning of processes and determine root causes of issues</li><li>Strong business acumen and demonstrated thought leadership</li><li>Proven ability to adjust quickly to shifting priorities and provide clarity in ambiguous situations</li></ul><ul><li>Excellent relationship, collaboration, and presentation skills with ability to interact and influence leaders across all levels and teams in a matrixed organization</li><li>Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged</li><li>Ability to communicate key risks to colleagues, business partners, and senior leaders</li><li>Bachelor’s degree</li></ul>Preferred Qualifications<ul><li>MBA or advanced degree </li><li>Strong understanding of American Express Operational Risk program</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Manager - Risk Management

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sales Consultant - Paid Training

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Equity Mining Sales Associate is focused and specifically trained for driving incremental sales and acquiring additional inventory for their dealership by actively prospecting our current sales and service databases, as well as identifying conquest customers in our service drives..<h2>What are the requirements?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>Compensation:$2,858 - $8,700 MonthlyThe expected annual salary for this role is between , dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service Cashier/Administrator is responsible for processing payments for work completed or purchase of parts requests, proper reconciliation of repair orders and parts invoices, and the collection of money from Parts and Service transactions in the dealership. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Inspect every service repair order and/or parts invoice for proper completion and accuracy</li><li>Reconcile the repair orders by transferring the appropriate information from each repair order hard copy to the soft copies</li><li>Calculate the materials charge applicable for each order</li><li>Calculate the taxes to be charged on the categories of goods or services taxed in the local area</li><li>Collect the total retail charges from the customer in cash, check or authorized charge account</li><li>Provide the customer with the proper change and/or receipt</li><li>Complete the accounting section of the repair order as directed by the controller</li><li>Update the customer's service history file according to the procedures specific to the department's service history system</li><li>Deliver to the accounting department all repair orders and parts invoices closed during the business day</li><li>Control the keys associated with completed repair orders, return keys to the customer/or porter when bills are paid, and direct customers to where they may find their vehicle</li><li>File repair orders as directed by the service department manager</li><li>Answer the service department telephone, transfer calls to the people requested or best suited to take the calls, and take written messages when the needed personnel are not available</li><li>Control and turn into the business office any sublet bills associated with the repair orders</li><li>Ensure that customer complaints are handled promptly, with genuine concern and according to dealership guidelines</li><li>Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, it's employees, or customers</li><li>Perform any other administrative tasks as directed by management</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Ability to read, write, add, subtract, divide and comprehend written instructions and information</li><li>6-12 months previous work experience (preferred)</li><li>Demonstrated customer service skills</li><li>Demonstrated communication and interpersonal skills</li><li>Previous industry experience (preferred)</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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