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<h2>Victim/Witness Advocate - I</h2>Recruitment #2024-12850-01The Placer County District Attorney’s Office is seeking to fill multiple Victim Advocate positions within the Victim Services Unit. Victim Advocates provide support to victims of crime throughout the criminal justice process. This includes in-person meetings, telephone and email communication, providing connections to outside resources and attending court proceedings. Victim Advocates are expected to familiarize themselves with the criminal justice system in Placer County so they can assist and explain that process to victims as their case moves through the court system. This work may also include reviewing sensitive material such as police reports, protective orders, or photographs and videos. Each Victim Advocate manages their own caseload, however, the Victim Services Unit functions as a team to work together to support each advocate as needed to cover cases and court appearances. Our Victim Advocates also work closely with the Deputy District Attorneys assigned to handle the criminal prosecutions.Please visit our&nbsp;<a href="https://www.placer.ca.gov/7191/Victims-Services" target="_blank">Victim Services</a>&nbsp;page to learn more!These are fully on-site positions working in an office and in a courtroom setting.DISTINGUISHING CHARACTERISTICSThis is the entry level class in the Victim/Witness Advocate series.&nbsp; This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series.&nbsp; Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level.&nbsp; Since this class is typically used as a training class, employees may have only limited or no directly related work experience.&nbsp; Employees work under immediate supervision while learning job tasks.SUPERVISION RECEIVED AND EXERCISEDReceives immediate supervision from the Victim/Witness Supervisor and may receive technical and functional supervision from other staff members.EXAMPLES OF ESSENTIAL DUTIESDuties may include, but are not limited to, the following:<ul><li>Advise&nbsp;crime victims and refer them to appropriate agencies; advise victims of crime of their rights and benefits under local, State, and/or Federal agencies (i.e. California Victim Compensation Board (Cal VCB)).</li><li>Provide crisis intervention and emergency assistance.</li><li>Conduct follow-up&nbsp;meetings with victims to ensure their needs have been met.</li><li>Prepare victims to testify and accompany them to court, giving special attention to children and elderly victims and witnesses.</li><li>Accompany victims of all crime types to interviews in preparation for court appearances.&nbsp;</li><li>Provide transportation to victims and witnesses when deemed necessary.</li><li>Provide information to victims and witnesses of crime as to the Criminal Justice process and procedures.</li><li>Assess need for and authorize referrals to other victim services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program areas.</li><li>Conduct program orientation and/or information sessions for applicants to disseminate accurate information regarding assigned program services and pertinent criteria, regulations, and guidelines.</li><li>Prepare correspondence, victim fact sheets, program information and related reports.</li><li>Maintain records and statistics as requested by the Victim/Witness Supervisor.</li><li>Perform various office support and clerical duties such as receiving and logging phone calls, typing and processing program forms.</li><li>Assist in training of program volunteers.</li><li>Establish and maintain working relationships with other criminal justice and public and private agencies.</li><li>Build and maintain positive working relationships with co-workers, other County and departmental employees, community agencies and resources, and the public utilizing principles of effective customer service.</li><li>Perform related duties as required.</li></ul>MINIMUM QUALIFICATIONSIt is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying.&nbsp; A typical way to obtain the required knowledge and abilities would be:<blockquote>Experience: One year of experience in a public or private agency which has provided an awareness and understanding of the problems of victims and witnesses is desirable.</blockquote><blockquote>Training: Equivalent to an Associate's degree with major course work in criminal justice, sociology, psychology, or a closely related field.Note:&nbsp;Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the&nbsp;Human Resources&nbsp;Department.&nbsp;Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency.</blockquote>Required License or Certificate:<ul><li>May need to possess a valid driver's license as required by the position.&nbsp; Proof of adequate vehicle insurance and medical clearance may also be required.</li><li>Must satisfactorily complete the California Office of Emergency Services (CALOES) Entry Level Victim Advocate Training Curriculum within one year of appointment to the position.&nbsp;&nbsp;</li></ul>KNOWLEDGE, SKILLS, AND ABILITIESKnowledge of:<ul><li>Basic advocacy and crisis intervention techniques.&nbsp;</li><li>Interview techniques and record keeping practices.</li><li>English usage, spelling, grammar and punctuation.</li><li>Modern office procedures, methods and computer equipment.</li></ul>Ability to:<ul><li>Conduct crisis intervention and provide emotional support to victims and witnesses of crimes.</li><li>On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to&nbsp;victims.</li><li>On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist and reach while retrieving or returning files or making field visits.&nbsp; Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with correctable acuity sufficient to read characters on computer screen; hear and speak with correctable acuity sufficient to communicate with clients; and lift light weight.</li><li>Learn practices and procedures of the criminal justice system.</li><li>Learn basic regulations and procedures of victim restitution.</li><li>Learn pertinent local, State, and Federal laws.</li><li>Understand and apply complex laws and regulations.</li><li>Effectively interview and advise a wide variety of individuals from diverse cultural and socio-economic backgrounds and who may be physically, emotionally or mentally impaired or distressed.&nbsp;</li><li>Work with various cultural and ethnic groups in a tactful and effective manner.</li><li>Act quickly and calmly in crisis and/or emergency situations.</li><li>Prioritize work in order to meet various program compliance deadlines.</li><li>Work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions.</li><li>Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters.</li><li>Communicate clearly and concisely, both orally and in writing.</li><li>Establish and maintain effective working relationships with those contacted in the performance of required duties.</li></ul>SELECTION PROCEDURETraining &amp; Experience Rating (100%)Based upon responses to the&nbsp;supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula.&nbsp;Scores from this evaluation will determine applicant ranking and placement on the eligible list.<a href="https://urldefense.com/v3/__https:/d2v4Hh04.na1.hs-sales-engage.com/Ctc/5F*23284/d2v4Hh04/JlF2-6qcW8wLKSR6lZ3pkN4_8hbSJ0s-lW6Qkc_s1S1pGPW5LPd2h8c_nXYW88Cfx91Tsqw4W799L5B8LYkcnW7pRLSC2r9VCDW3SCvTL3X3pfYVr9RH-91fC8WW5ZzpST7GyfBkMQT3N7H4b6pN6N9QwRhjtymN1H7lDrkjl3rW1cPwSb3J-SZCW7ZppVQ7ybJZfVlGW1v6j3qWfW3bk0Mq6xvgkQW3jHbpY3d_RC8W2Rcd4f1x5Y6SW1XnFqn5svRDjW6NGGlc73XcvkW8PT7dZ3YQGMSW6fJYy43wgnLPW7b3HtR3mgsxXVbzV-Y2Z7XwbW9bQ08T52q0VsVYcwtN1JSrx-V_D4Ql2pp8hzN5mLPl7f_1nGf8xK61F04__;Kw!!MpIowJlgPhsLWIc!i0QqzsJAnBUbs9qHTnyEDYfpcMKkRROAaRJjdO_rO769Dg91olHpfz6GWvWE9e4RL8F1g7li384l3B8YYvwAXbRO4iTI46cGcA$" target="_blank">Job Posting: Victim/Witness Advocate - I - Placer County (jobapscloud.com)</a>

County of Placer

Victim/Witness Advocate - I

Position Number: 129673Title: ManagerFunctional Title: Senior Communications ManagerCategory Status: 33-Exempt RegularApplicant Search Category: StaffUniversity Authorized FTE: 1.00Unit: PLCY-Do Good Institute<h3>Campus/College Information:</h3>Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.<h3>Background Checks</h3>Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify someone from employment. Prior to any adverse decision, finalists have an opportunity to provide information to the University regarding the background check. The University reserves the right to rescind offers of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed. Offers are contingent on providing proof of employment eligibility in the United States no more than 3 days after the initial start date. If this proof is not provided within this timeframe, the offer may be rescinded or employment terminated.Position Summary/Purpose of Position:The Senior Communications Manager is a critical leader of strategic communications, marketing and branding strategy for the advancement of the transformational Do Good Institute at the University of Maryland that further expands the reach of the Do Good Campus and the thought leadership and reputation of the Institute, School of Public Policy, and the University of Maryland in nonprofits, philanthropy, social impact and civic engagement fields. The Senior Communications Manager will lead strategic efforts, projects and programming that elevate and advance the Institute’s major goals across our Do Good Campus, our Do Good Lab (research), and our Nonprofit Leadership Executive Education and Training. The position will oversee the success of the Institute’s communications team, effective budget management and several critical consultants and contractors.<h3>Benefits Summary</h3>Top Benefits and Perks:<a href="https://pa-hrsuite-production.s3.amazonaws.com/1231/docs/2079811.pdf" target="_blank">Exempt Benefits Summary</a><h3>Minimum Qualifications:</h3>Education:<ul><li>Bachelor’s Degree in communications, marketing, higher education, nonprofit, public, social sector(s) or other fields relevant to the position.</li></ul> Experience:<ul><li>Two years of prior direct supervisory experience.</li><li>7+ years of relevant professional work experience in communications, marketing, higher education, nonprofit, public, social sector(s) or other fields relevant to the position.</li><li>Demonstrated ability to lead communications, marketing and branding for a large and multi-faceted organization within a large institution.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Demonstrated excellence in leading and elevating communications, marketing, branding and other strategic efforts for a large organization.</li><li>Ability to manage, mentor and support the development of multiple team members and oversee multiple contractors and vendors.</li><li>Ability to cultivate and steward important partnerships and relationships on and off campus</li><li>Exceptional organizational and project management skills to manage multiple deadlines, projects, relationships, contracts and details.</li><li>Outstanding verbal and written communication skills.</li><li>Demonstrated ability to work independently as well as cooperatively in a team environment; and must possess sound judgment, tact, and diplomacy in working with a variety of personalities and constituencies internally, across UMD, and externally.</li><li>Demonstrated commitment to expanding multicultural knowledge, awareness, and skills as evidenced by demonstrating self-awareness; understanding and valuing others; demonstrating knowledge of social inequalities; interacting effectively with a diversity of people; fostering equity and inclusion.</li><li>Budget management experience.</li><li>Superb writing and copy editing skills for web and print communication, demonstrated knowledge of AP Style preferred.</li><li>Knowledge of and experience with web content and site management, email marketing systems, social media platforms and digital media management.</li></ul>Preferences: Familiarity with the systems and processes of the University of Maryland or a similarly large and complex university or similar educational organization<h3>Additional Certifications:</h3>Job RisksNot Applicable to This PositionPhysical Demands<ul><li>While performing the duties of this job, the employee is frequently required to sit; talk; or hear.</li><li>The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch.</li><li>The employee must occasionally lift and/or move up to 25 pounds.</li><li>Specific vision abilities required by this job include close vision, distance vision and depth perception.</li></ul>Posting Date: 08/16/2024Closing Date: Open Until FilledBest Consideration Date 09/08/2024<h3>Diversity Statement:</h3>The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

University of Maryland

Manager

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Working in our no-haggle sales environment, the F&amp;I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process. With your background in automotive sales or finance, you’ll find the right finance and insurance products for every customer, no matter what their situation.<h2>What will I do every day?</h2><ul><li>Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process</li><li>Work directly with our employees and customers to develop relationships</li><li>Determine customer financing needs and payment options&nbsp;based on a consultative interview process</li><li>Present a fully transparent pricing menu to customers detailing their financing options and products</li><li>Process finance transactions and ensure 100% compliance with all state and federal laws and regulations</li><li>Follow up with customers to ensure satisfaction</li><li>Build rapport with customers to create a base of referrals</li><li>Set and achieve targeted sales goals</li><li>Gain superior product knowledge to effectively help customers</li><li>Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy</li><li>Provide an exceptional customer experience to drive loyalty</li><li>What are the requirements for the F&amp;I Manager?</li><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Highly detail-oriented and organized</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>Experience and desire to work with technology</li><li>Why should I come work for AutoNation?</li><li>- You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Finance Manager

CFS Manager - New/Used

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Retail Associate

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

sale person-6

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Assist with service write-ups and tagging of customer cars and trucks&nbsp;</li><li>Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer&nbsp;</li><li>Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately&nbsp;</li><li>Transport customers and dealership personnel as needed&nbsp;</li><li>Perform deliveries as required&nbsp;</li><li>Clean interior and exterior of new and used vehicles&nbsp;</li><li>Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards&nbsp;</li><li>Return vehicle keys to the appropriate service consultant &nbsp;</li><li>Pick up vehicles from and deliver vehicles to storage&nbsp;</li><li>Pick up parts from the Parts Department &nbsp;</li><li>Test batteries of customer vehicles in service drive&nbsp;</li><li>Maintains building and ground as needed&nbsp;</li><li>Assist with shop clean-up and deliveries when needed&nbsp;</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School Diploma or equivalent</li><li>6-12 months of previous work experience (preferred)&nbsp;</li><li>Ability to read and comprehend written instructions and information&nbsp;</li><li>Demonstrated effective communication and interpersonal skills&nbsp;</li><li>Ability to handle machinery safely &nbsp;</li><li>Ability to drive manual transmission vehicles&nbsp;</li><li>Demonstrated customer service skills&nbsp;</li><li>Must have a valid drivers license</li><li>Ability to operate an automobile&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Porter, Service

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>AUTONATION</h2>Subaru Hilton Head<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>&nbsp; How will I know if I am successful?</h1>The performance of a Master Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>&nbsp; What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>&nbsp; What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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