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You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex. The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.In this role, you will be a key member of a team that provides direct technology support to the senior executives at American Express. This position requires someone with strong interpersonal skills and a high level of expertise across multiple disciplines. Attention to detail and the ability to communicate clearly and concisely are critical components for success in this role. You will work closely and develop relationships with both internal and external partners to reduce impact on our client base, mitigate issues quickly and provide for the best Meetings and Event experience possible.&nbsp;&nbsp;<ul><li>Provide the highest-level white glove onsite support to senior leadership in the Meetings and Event space along with other team initiatives.&nbsp;&nbsp;</li><li>Based onsite in our Downtown, New York City Headquarters.&nbsp;&nbsp;</li><li>Oversee our Executive Meetings and Events program&nbsp;globally</li><li>Manage daily operations of the Executive Meetings and Events team</li><li>Work closely with senior leadership and their teams to obtain requirements, plan and schedule events and ensure delivery of high-profile meetings and events.&nbsp;</li><li>Partner with internal teams to test and validate both hardware and software-based audio/visual meeting solutions.</li><li>Occasional travel for offsite meetings and events.</li><li>Key contributor in the development, deployment, monitoring, maintenance and upgrade of AV systems and AV equipped meeting spaces.</li><li>Act as a SME and lead to troubleshoot audio visual software and hardware issues</li><li>Adhere to all SLA’s and KPI’s.&nbsp;</li><li>Create, follow, and improve procedure documents&nbsp;</li><li>Provide training to enhance digital literacy of our clients and our team members.</li><li>Lead and participate in enterprise level projects/initiatives&nbsp;</li><li>Research technologies and recommend solutions as needed&nbsp;</li><li>Work independently while simultaneously being a collaborative team member striving for team success.&nbsp;</li></ul>Minimum Qualifications<ul><li>Strong customer service, organizational and communication skills</li><li>Experience in leading and running large scale projects</li><li>Ability to communicate and to interact effectively with colleagues &nbsp;</li><li>Ability to work and adapt in a dynamic environment and recognize and action priority issues</li><li>Ability to develop and perform training</li><li>Self-starter with the ability to effectively work with minimal supervision&nbsp;</li><li>Must be self-motivated and willing to learn&nbsp;</li><li>Ability to manage multiple requests effectively&nbsp;</li><li>Ability to leverage and interpret technical manuals and white papers</li><li>An active interest and passion for technology</li><li>Ability to work both independently and as part of a group</li><li>Experience with creating standards and documentation&nbsp;</li></ul>Technical Qualifications<ul><li>5+ years' experience as part of an Executive Support organization of a fortune 500 company.</li><li>Direct experience providing high touch, high-profile video meetings using hardware and software such as Cisco Room Kits, Cisco WebEx, Zoom, MS Teams, Crestron, QSys and BiAmp.&nbsp;</li><li>Strong understanding of implementing and supporting AV technology</li><li>Direct experience leading &amp; supporting Board Meetings &amp; Executive Offsites&nbsp;</li><li>Outstanding troubleshooting skills </li></ul>Preferred Qualifications<ul><li>ITIL Foundations is a plus</li><li>A/V Certifications are plus</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Service Delivery Manager - Meeting & Events

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Finance Data Science &amp; Analytics team’s focus is to build predictive models grounded in data and leverage Machine Learning techniques to add stability and predictability to the AXP P&amp;L. FDS team’s goal is to help the organization make fact-based and scientifically developed decisions around risk and opportunities.Responsibilities:<ul><li>Lead the design, planning, and execution of machine learning projects, ensuring alignment with the company’s strategic goals and objectives.</li><li>Innovate with a focus on developing newer and better revenue models using big data and machine learning solutions.</li><li>Design, develop, and deploy machine learning models to predict spending and lending patterns, delivering value to finance colleagues and business partners.</li><li>Leverage causal inference framework to determine drivers and their contribution in revenue growth</li><li>Utilize advanced data analysis and visualization techniques to explain model outputs and extract insights that support decision-making processes.</li><li>Collaborate with key stakeholders, including senior management, partners, and the model validation group, to drive the success of machine learning projects.</li><li>Lead model documentation efforts and partner with the model validation team to ensure compliance with regulatory guidelines.</li></ul>Minimum Qualifications:<ul><li>Minimum of 3+ years of experience in data science or machine learning, with a focus on developing and deploying machine learning models.</li><li>BS/MS or PhD in a quantitative field (Computer Science, Statistics, Mathematics, Physics, Chemistry, Operations Research, etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques.</li><li>Expertise in an analytical language (Python, R, or the equivalent), and experience with databases (Hive, SQL, or the equivalent) is required.</li><li>Demonstrated ability to frame business problems into mathematical programming problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solution and deliver business insights.</li><li>Ability to work effectively in a team environment.</li><li>Independent thinker who is organized, has great attention to detail, and can multi-task.</li><li>&nbsp;Strong communication skills, Ability to integrate with cross-functional business partners worldwide.</li><li>&nbsp;Ability to learn quickly and work independently with sophisticated, unstructured initiatives.</li></ul>Preferred Qualifications: <ul><li>Experience with data visualization is a plus.</li><li>Machine Learning Knowledge: Deep understanding of machine learning/statistical algorithms such as deep learning, boosting, and causal inference.&nbsp;</li></ul>Considerations for sponsorship:Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws,American Express may provide visa sponsorship for certain positionsSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Data Science

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Team The Enterprise Digital &amp; Data Solutions (EDDS) organization powers the world's best customer experiences through innovative data, digital and marketing products and solutions.&nbsp;As a team we are focused on driving engagement, satisfaction, and revenue through a combination of best-in-class user experiences and compelling features. We have a global remit and, with our partners across the company, we bring the best of American Express’ payment and related services to life through digital experiences.The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Enterprise Digital &amp; Data Solutions (EDDS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.This role is an exciting opportunity to join the Comms &amp; MarTech Portfolio Solutions (CMPS) team within ECMX. Our mission is to deliver centralized, scalable, and strategic MarTech portfolio solution designs for high priority, high complexity initiatives while representing ECMX teams and partnering with product, execution, technologies, strategic planning and global marketing teams across all lines of business. We strive to enable an integrated, highly automated and intelligent marketing ecosystem that accelerates business outcomes through seamless, moment-based, customer-centric experiences powered by timely, personalized, and engaging content.We are looking for a dynamic Control Management Program Manager to join the team as we advance a multi-year strategy to transform our MarTech Stack. As a core contributor to the MarTech Program Office, you will support the successful co-creation and implementation of this strategy which will define the new Marketing Ecosystem.In this capacity, you will support the design and enablement of a dedicated ECMX Control Management Program that establishes a foundational governance structure that ensures ECMX operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.The successful candidate must have a keen focus on control management, familiarity with advanced process design techniques, and is a skillful communicator that can influence key partners into action, while maintaining a positive attitude in the face of challenges.Responsibilities:<ul><li>Support the design and enablement of a best-in-class ECMX Control Management Program in partnership with EDDS Control Management, Marketing and Technology.</li><li>Proactively support ECMX Control Management Program activities that will elevate transparency, achieve collective understanding and reduce operational risk. </li><li>Centralize and oversee tracking of issues for ECMX to ensure operational risks are managed within agreed thresholds and leverage these metrics to help detect concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly.</li><li>Support development of ECMX-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs.</li><li>Analyze and synthesize ECMX control-related trends that require improvement by defining key drivers of gaps across lines of businesses and summarize actionable recommendations for a path forward.</li><li>Define clear and actionable outcomes that can be linked to shareholder impact and enable prioritization across stakeholders.</li><li>Act as the central point of contact for ECMX Control Management Program activities including but not limited to tracking the identification of operational risk events, corrective action plans, etc. and supporting their path to resolution.</li><li>Collaborate on highly visible ECMX strategic initiatives, working cross-functionally to structure problems, analyze opportunities, and develop actionable recommendations.</li><li>Champion evangelizing our MarTech vision, program and outcomes across our colleague communities and partners.</li></ul>Qualifications:<ul><li>Excellent program management, communication and interpersonal skills.</li><li>Experience in process design and governance with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.</li><li>Experience in at least one of the following:</li></ul>-Investigating and conducting root cause analysis to address repeated operational risk issue types-Reviewing documentation and maintaining records of operational risk issues and events to ensure transparency and accountability.-Project managing end to end issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices.<ul><li>An engaging, resilient, and optimistic spirit.</li><li>Knowledge and experience of the marketing processes, common platforms and tools is a plus.</li><li>Familiarity with financial services, product development, agile methodologies a plus.</li><li>Bachelor’s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are a plus.&nbsp;&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.Amex Digital Labs is responsible for catalyzing digital innovation at American Express by originating, incubating, and managing emerging products and platforms that can be essential to our customers’ digital lives. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment solutions, using our outstanding membership assets to build digital experiences, and defining new products and services based on emerging technologies and trends.We are seeking an experienced product manager with strong technical acumen to support the development of cutting-edge customer experiences that leverage advances in generative AI. This role will be responsible for guiding the product strategy and end-to-end customer experience for AI-driven interactions and ensuring the successful deployment and continuous improvement of our AI capabilities. You will work closely with cross-functional teams including data scientists, engineers and design teams to deliver high impact, scalable AI solutions that enhance the customer experience.&nbsp;Key Responsibilities <ul><li>Support the definition and execution of the product roadmap for generative AI-powered customer-facing solutions, balancing long-term vision with immediate business priorities. </li><li>Lead the end-to-end development of generative AI products, managing a dedicated scrum team and partnering closely with enterprise stakeholders and cross-functional teams to develop products in accordance with enterprise standards. </li><li>Conduct customer research and competitive intelligence to ensure product requirements are reflective of real customer problems/needs and changing industry dynamics. </li><li>Leverage analytics to monitor product performance and user engagement, driving actionable insights for continuous improvement.</li><li>Support the configuration and deployment of LLMs, ensuring they meet business requirements and provide accurate, high-quality responses. </li><li>Use key metrics to assess LLM effectiveness, accuracy, model behavior, and user satisfaction, and make data-backed decisions to optimize outcomes. Evaluate automated approaches to testing and model evaluation to streamline accuracy and efficiency.&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>Bachelor's degree in Computer Science, Engineering, Business, or a related field. Master’s degree preferred.</li><li>5+ years of product management experience in a highly regulated environment. Clear evidence of career progression and increasing scope of responsibility.</li><li>Proven track record of 0-1 product development, ideally with AI-powered customer facing products that leverage conversational platforms, recommendation engines and/or personalization techniques.</li><li>Interest and understanding of Large Language Models (inc. familiarity with prompt engineering), Natural Language Processing techniques, Machine Learning frameworks and their application.</li><li>Experience working with cross-functional teams in an Agile development environment.</li><li>Exceptional communication, documentation and stakeholder management skills.</li><li>A passion for AI, product experimentation, and the future of digital customer experiences.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Digital Product Development; Generative AI

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Analyst will help develop and execute our DE&amp;I strategy across all business units and functional groups. They will partner with broader DE&amp;I Team, Recruitment, Colleague Strategic Partners, and Business Unit leaders to support their talent needs, operationalize enterprise DEI investments, and maximize external strategic partnerships across the company. This candidate will help deepen our commitment to supporting communities and amplify our brand awareness/consideration particularly among these groups. The successful candidate will help identify external diversity-focused organizations, build partnerships with those organizations, and ensure we consistently activate following our brand standards. They will support the design of end-to-end brand engagement experiences and events with clear objectives and report on ROI. This role is a great opportunity to help set new standards by deploying best in class experiences and implementing measures to gauge their success. Below are the primary areas of focus:Primary Responsibilities:<ul><li>Responsible for supporting the strategic planning, coordination, and execution of AXP DEI sponsored marketing campaigns, conferences, and proprietary AXP recruiting events through DEI partnerships</li><li>Support development of strategy to engage a robust and diverse portfolio of partners that help team deliver on its objectives to amplify our brand, retention, and recruitment efforts across the colleague lifecycle (Campus, Experienced, Executive)</li><li>Responsible for building and management of partner relationships, ensuring we are maximizing relationships and delivering on objectives</li><li>Provide live and virtual event execution support (in conjunction with colleagues and vendor provided support, as applicable) including activation design and logistics, programming design, delegation/brand ambassador scheduling &amp; training, etc.</li><li>Collaborate with Recruitment Marketing and Brand teams to continually evaluate external employer brand strength in underrepresented communities and work to build, enhance, and leverage brand to drive brand relevance and enterprise objectives</li><li>Help define DEI partnership objectives, and manage day-today-operations, in partnership with key stakeholders including LOB leaders, Colleague Strategic Partners, GTA, etc.</li><li>Help identify and evaluate new external partnerships and opportunities that could help serve the enterprise and address gaps in portfolio</li><li>Collaborate with Recruitment team to develop best in class operating model that will help drive the expansion of our diversity talent pipeline and talent pool from DEI partnerships and events, ultimately supporting our representation objectives</li><li>Maintain a lens on external DEI trends and initiatives to help position AXP for future opportunities</li></ul>Minimum Qualifications:&nbsp;<ul><li>Experienced in program and project management, leading DEI, HR or Marketing programs</li><li>Experience in event planning and designing end-to-end brand experiences</li><li>Demonstrated proficiency in the event landscape, awareness of current trends, vendors and best practices for delivering events and experiences</li><li>Experience managing external partnership relationships </li><li>Strong collaborator, influencer, and team player with a demonstrated ability to build mutually beneficial relationships across a diverse set of stakeholders and deliver complex partnership opportunities</li><li>Strong, solutions focused, strategic thinker who can translate market trends, partner priorities and internal focus areas into actionable strategic roadmaps</li><li>Demonstrated proficiency in developing marketing and communications strategy</li><li>Clear concise written and verbal communication skills</li><li>Excellent organizational and interpersonal skills</li><li>Travel requirement for this role: 50%</li></ul>Preferred Qualifications:&nbsp;<ul><li>Previous agency experience&nbsp;</li><li>Proficient in Microsoft Suite Programs&nbsp;</li><li>Prior DEI experience programs and events&nbsp;</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Analyst, DEI Strategic Partnerships and Events

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex. The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.In Channel Frameworks &amp; Services, our mission is to help engineers build &amp; manage best-in-class customer experiences quickly, economically and safely,Key Responsibilities: • Lead the design and implementation of a federated GraphQL API schema, ensuring seamless integration across multiple subgraphs. • Develop and enforce governance policies for API design and usage, focusing on security, performance, and maintainability. • Collaborate with product teams to define data requirements and translate business needs into effective API models. • Apply domain-driven design principles to create bounded contexts and help to establish and maintain data ownership within the federated service. • Design and implement Domain models, ensuring adherence to best practices and standards. • Engage in discussions with stakeholders to gather feedback and identify new opportunities for data integration and API enhancements. • Stay current with industry trends and advancements in API design, data architecture, and related technologies. Qualifications: • Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred. • Proven experience as a Data Architect or in a similar role, with a strong portfolio of successful API design projects. • Knowledge of GraphQL and its federated architecture, along with RESTful API design principles. • Solid understanding of domain-driven design methodologies and their application in data architecture. • Proficiency in data modeling techniques and tools, including experience with relational and NoSQL databases. • Familiarity with microservices architecture and cloud-based data solutions. • Excellent analytical and problem-solving skills, with a strong attention to detail. • Strong communication and interpersonal skills, capable of working collaboratively with technical and non-technical stakeholders. • Experience with API management tools and platforms is a plus.Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.Enterprise Data Risk Management, within GRC, is the independent risk management function covering risk of financial loss, reputational damage, or regulatory or legal action resulting from inadequate data governance and/or data management practices adversely impacting the accuracy, timeliness, comprehensiveness, or usability of data within or throughout its lifecycle. Enterprise Data Risk Management is hiring a Director&nbsp;who will play a pivotal role&nbsp;the development of the comprehensive data risk management strategy to safeguard our organization's data assets and ensure compliance with relevant regulations.&nbsp;Responsibilities:<ul><li>Support the implementation of the strategic vision of Data Risk Management, aligning with the company's overall data risk management practices on data usability, data protection, data compliance, and third-party data.</li><li>Spearhead enterprise data risk initiatives and processes in alignment with industry regulations and global standards.&nbsp;</li><li>Participate in identifying, evaluating, and prioritizing data risks,&nbsp;as well as overseeing mitigation strategies</li><li>Prepare and present reports and updates on Data Risk to senior management</li><li>Partner with teams across Legal, Compliance, Privacy, Information Technology, Information Security, Enterprise Data Governance, and business units to implement effective data risk mitigation strategies.&nbsp;&nbsp;</li><li>Stay updated on data related regulations, industry standards, emerging trends, and other best practice guidance related to Data Risk Management</li></ul>Qualifications:Experience/Skills:<ul><li>Minimum of 7 years of experience in data governance, risk management, 3rd party risk management, Information Technology, Information security, Data Privacy, or a related field within the financial services industry</li><li>Strong knowledge of data governance, data compliance, and data-related issue management in large financial services firms</li><li>Experience in implementing transformational programs in large financial services firms</li><li>Strong proficiency with project management methodology and the project management lifecycle</li><li>Experience in building / supporting Enterprise Data Quality programs</li><li>Familiarity with Risk Management practices and applicable regulatory requirements</li><li>Strong leadership skills including the ability to influence and engage stakeholders at the executive level</li><li>Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management</li><li>Able to effectively manage multiple, and often conflicting priorities, under tight timeframes and adapt to frequent change</li><li>Ability to achieve operational objectives by contributing information and recommendations to strategic plans and reviews.</li><li>Ability to work independently and across a matrix organization, excellent relationship building skills and ability to influence partners.&nbsp;</li><li>Highly organized with attention to detail and ability to manage multiple priorities simultaneously</li><li>Analytical attitude with consistent track record of using data and business insight to develop winning strategies and drive business decision-making &nbsp;</li><li>Bachelor’s degree required; advanced degree a plus</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.Enterprise Data Risk Management, within GRC, is the independent risk management function covering risk of financial loss, reputational damage, or regulatory or legal action resulting from inadequate data governance and/or data management practices adversely impacting the accuracy, timeliness, comprehensiveness, or usability of data within or throughout its lifecycle. Enterprise Data Risk Management is hiring a Senior Manager to support the development of the comprehensive data risk management strategy to safeguard our organization's data assets and ensure compliance with relevant regulations.&nbsp;Responsibilities:<ul><li>Support the implementation of the strategic vision of Data Risk Management, aligning with the company's overall data risk management practices on data usability, data protection, data compliance, and third-party data.</li><li>Support development and maintenance of the Data Risk Appetite for the enterprise including definition and scope of the Risk Appetite Statement, and corresponding metrics with risk limits, tolerances, and escalations.</li><li>Monitor and continually enhance the data governance oversight framework, including development of guidance and procedural documentation.</li><li>Participate in independent risk assessments to identify and evaluate potential data risks including hands-on analysis and assessments</li><li>Partner with teams across Legal, Compliance, Privacy, Information Technology, Information Security, Enterprise Data Governance, and business units to implement effective data risk mitigation strategies.&nbsp;&nbsp;</li></ul>Qualifications:Experience/Skills:<ul><li>Minimum of 5 years of experience in data governance, risk management, 3rd party risk management, Information Technology, Information security, Data Privacy, or a related field within the financial services industry</li><li>Strong knowledge of data governance, data compliance, and data-related issue management in large financial services firms</li><li>Experience in supporting Enterprise Data Quality programs</li><li>Familiarity with all aspects of the data lifecycle</li><li>Familiarity with Risk Management practices and applicable regulatory requirements</li><li>Strong leadership skills including the ability to influence and engage stakeholders at the executive level</li><li>Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management</li><li>Able to effectively manage multiple, and often conflicting priorities, under tight timeframes and adapt to frequent change</li><li>Team player with strong relationship management skills and the ability to work effectively with colleagues across and at all levels within the organization</li><li>Highly organized with attention to detail and ability to manage multiple priorities simultaneously</li><li>Analytical attitude with consistent track record of using data and business insight to develop winning strategies and drive business decision-making &nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.&nbsp;How will you make an impact in this role?The Global Record to Report organization is part of the Global Controllership organization and is responsible for end-to-end accounting operations, financial reporting quality and assurance and US regulatory reporting. The US Regulatory reporting team is responsible for managing and delivering key regulatory reporting filings for American Express.This individual will be responsible for helping operationalize a Regulatory Reporting Interpretive Office. The individual will help drive report accuracy and consistency, improving overall regulatory reporting processes inclusive of intake, analysis, and review of regulatory reporting interpretative items.Responsibilities include, but are not limited to:<ul><li>Assist, support, and manage the execution of the Regulatory Reporting Interpretive Office framework.</li><li>Accurate interpretation and documentation of reporting instructions to ensure reporting requirements and appropriate data elements are captured and adhered to.</li><li>Tracking, monitoring, and actioning regulatory reporting items requiring interpretation.</li><li>Work closely, coordinate, and collaborate with various Subject Matter Experts and Regulatory Reporting leaders in the review and production of regulatory reports.</li><li>Assist in formulating responses to inquiries from the Federal Reserve and key internal stakeholders, while supporting our strong working relationships and communication with the various regulators.</li><li>Collaborating with colleagues across groups within American Express to establish a forum responsible for issuing interpretive guidance to drive consistency in reporting.</li><li>Contribute to driving continuous process improvements, increase level of automation, strengthen controls, and enhance process documentation.</li><li>Provide career development opportunities for Regulatory Reporting team members.</li><li>Flexibility to work a hybrid schedule.</li></ul>Minimum Qualifications<ul><li>5+ years of experience in Accounting / Reporting / Auditing.</li><li>Prior experience assisting with preparation of Regulatory Reports required by FRB, including FR Y-9C, Call Report (FFIEC 031), FR2052a, and FR Y-14.</li><li>Experience working in financial services or other highly regulated environment.</li><li>Strong understanding of U.S. Regulatory and U.S. GAAP requirements.</li><li>Ability to manage multiple priorities, drive projects, and work well under tight deadlines.&nbsp;</li><li>Strong written/oral communication, relationship building, presentation and collaboration skills.</li><li>Proven ability to effectively interact with all levels and stakeholders of an organization including senior leadership/officers, as well as with external regulators and auditors.</li></ul>Preferred Qualifications<ul><li>Prior Regulatory/Federal Reserve/SEC/External Reporting and banking/financial services experience strongly preferred.</li><li>Graduate degree, CPA/Chartered Accountant, or similar qualification, preferred.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager, US Regulatory Reporting

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. Within USCM, the Marketing Analytics &amp; Investment Services team (MA&amp;IS) delivers data-driven decision making, analytics &amp; business planning to drive profitable growth through personalization strategy and optimized investment decisions.Director, Partner Analytics &amp; Cross-Channel attribution as part of Marketing Analytics &amp; Investment Services team will be responsible for driving profitable acquisition growth through innovative targeting solutions, strong test and learn approach and robust measurement for partner channels. The incumbent will lead personalization &amp; attribution strategy, and work in partnership with stakeholders across the enterprise, to further acquisition use cases that deliver value to the business, with superior customer experience.This role is uniquely positioned to leverage a variety of skills including strategy, digital marketing, data insights, testing, and partner collaboration. Building and leveraging strong relationships across Marketing, EDDS, Product, Analytics, Finance, and other teams is essential. The ideal candidate is a results-oriented individual who has demonstrated sound leadership skills, analytical thinking, and the ability to learn new things quickly given dynamic digital landscape.Key Responsibilities:&nbsp;<ul><li>Drive expertise in Audience segmentation and Custom targeting leveraging Amex &amp; Partner data assets.</li><li>Optimize performance, drive efficient growth through developing personalized acquisition incentive and optimal attribution strategy for various prospect segments.</li><li>Develop and foster cross functional relationships with partners across American Express to ensure project prioritization and implementation.</li><li>Drive best in class customer experience, along with maximizing value from acquisitions.</li><li>Analyzing performance of current initiatives, share findings and solutions.</li><li>Stay current on digital landscape changes and competitive trends.</li><li>Manage a team of highly motivated individuals responsible for targeting consumers through partner channel.</li><li>Work in a dynamic, fast changing environment, with attention to detail and effective communication skills.</li></ul>Qualifications:<ul><li>Strong ability to drive results; self-starter.</li><li>Expertise in application of analytics (applied statistics/quantitative methods) for solving business problems. Hands-on experience with digital data and web analytics is a plus.</li><li>Ability to multi-task, operate effectively under changing conditions and prioritize initiatives based on business objectives.</li><li>Excellent collaborator with ability to effectively lead and drive.</li><li>Strong people leader – proven track record of developing strong talent &amp; building diverse teams. &nbsp;</li><li>MBA or equivalent degree in economics, statistics, finance, mathematics, etc. preferred.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. &nbsp;

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