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Job Title: B2B Sales RepresentativeLocation: Parsippany, NJWe are seeking an enthusiastic B2B Sales Representative to join our team in Parsippany, NJ. In this role, you will be responsible for driving business growth by identifying new sales opportunities, managing existing client relationships, and offering tailored solutions to meet client needs. The ideal candidate will have customer relations experience, excellent communication skills, and a strong ability to build relationships with key decision makers.Key Responsibilities<ul><li>Prospecting &amp; Lead Generation:&nbsp;Preforming research and&nbsp;identifying&nbsp;new clients across multiple channels and platforms.&nbsp;</li><li>Client Relationship Management: Build and maintain relationships with current and prospective clients by understanding their needs, listening to their concerns and providing them customized solutions.</li><li>Sales Presentations: Conduct presentations via Zoom to potential clients, detailing the company’s offering and its value to the prospective client</li><li>Sales Pipeline Management: Develop and maintain a strong pipeline of potential sales and tracking progression of deals throughout the sales cycle.&nbsp;</li><li>Negotiation &amp; Closing: Negotiate contracts, pricing, and terms with clients to secure new business deals and meet sales targets.</li><li>Additionally, your responsibilities will include engaging with potential clients through multiple communication channels, developing and delivering tailored proposals that outline the services discussed, and coordinating client meetings via Zoom to further drive business opportunities.</li></ul>Qualifications:<ul><li>Candidates must have Microsoft suite experience and should be able to navigate applications, create documents, and manage email via outlook.&nbsp;</li><li>Candidates should be comfortable using a CRM to record client information, track sales cycles, and manage leads.&nbsp;<ul><li>Hub Spot experience is a plus.&nbsp;</li></ul></li><li>Candidates must have good communication skills as you will be required to draft emails, make calls, and meet with clients via zoom.&nbsp;</li><li>Candidates should be self-motivating, have a willingness to learn, stay focused, and manage their time appropriately.&nbsp;</li><li>Candidates will be required to perform research, internet searches, and be comfortable with navigating LinkedIn&nbsp;</li><li>Employees are required to be in office&nbsp;</li><li>Previous sales experience is not required but are valued skills.&nbsp;</li></ul>Benefits:Workplace Diversity LLC provides its employees with a competitive salary which includes a base salary of between $40,000 and $50,000 plus commissions. Additional benefits include relaxed work environment, paid time off, and 401k. Health insurance, dental, vision, and supplemental insurance through Aflac is also provided to full-time employees.&nbsp;WorkplaceDiversity.com is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status.

B2B Sales Representative

About CariinaCariina is a leading software platform designed to streamline operations within school districts. We believe that in order for schools to achieve academic success they need to first reach operational excellence. We help schools achieve the state of operational excellence by streamlining processes and procedures. We’re well funded and growing quickly, and now we want to expand our team to support our implementation function.About This JobAs an Implementation Strategist at Cariina, you will play a crucial role in our company's success, directly impacting the educational journey of students across the country. Reporting to the CTO/Co-Founder, this role requires a blend of change management expertise, technical proficiency, exceptional communication skills, and a deep commitment to improving educational outcomes. As more school districts join our platform, we require skilled professionals to ensure smooth and timely implementation of our software, maintaining high customer satisfaction and optimizing their operations.Our post-sale department is split into two functions - implementation and success. This role is on the implementation side, acting as the main customer point of contact up until the account has successfully launched. Your primary responsibility will be to onboard client school districts, guiding them through the complexities of implementing Cariina's platform, and your primary KPI will be “speed to launch.” This requires understanding the district’s unique challenges, customizing solutions, and ensuring a seamless transition to our system, managing a portfolio of multiple customers at once. You will act as the bridge between Cariina and our clients, ensuring that our technology not only meets but exceeds their operational needs.This is an in-person role in our Boston, MA office. You must be located in Boston or be willing to relocate for the role, as well as willing to travel to customers for 50% or more of your time once fully ramped.What You'll Do<ul><li>Conduct thorough assessments of client school districts to understand their current operational challenges and objectives.</li><li>Develop and execute detailed implementation strategies tailored to each school district's specific needs, ensuring a successful launch of the Cariina platform.</li><li>Identify key stakeholders within the school districts and work closely with them to secure buy-in, addressing any concerns or resistance to change.</li><li>Provide comprehensive training sessions for school district staff, ensuring they are fully equipped to utilize the platform effectively. Offer ongoing support to address any issues or questions that arise up until the client transitions to a success manager.</li><li>Become an expert in the Cariina platform.</li><li>Shape future product development based on trends in conversations with clients and communicating those needs to our Product team.</li><li>Maintain customer records and update project progress in our CRM.</li><li>Help make complex, technical concepts simple and digestible for our clients.</li><li>Travel as needed to meet with client school districts and ensure successful onboarding.</li></ul>What You Bring<ul><li>Based in Boston (or willing to relocate)</li><li>Minimum 2 years of experience in a customer-facing technical role such as SaaS implementation, POS, account management, or solutions engineering.</li><li>High energy, ambition, and a commitment to providing customers with a white-glove experience.</li><li>Strong persuasion skills, with the ability to communicate convincingly and passionately.</li><li>Outstanding attention to detail.</li><li>Empathy and the capacity to appreciate and relate to a customer’s perspective.</li><li>Exceptional organizational and multitasking abilities, with experience managing timelines across multiple projects at various stages of the project lifecycle.</li><li>Ability to navigate complex challenges independently, creating solutions and strategies with minimal guidance.</li><li>Quick learner who can rapidly grasp new platforms and understand new industries.</li><li>Team-oriented, but also capable of thriving as an individual contributor.</li></ul>What You'll Get<ul><li>Cash compensation range: $80,000 - $110,000, commensurate with experience.</li><li>Comprehensive health, dental, and vision plans for you and your family.</li><li>Ownership in the company (stock options), aligning your success with the company's.</li><li>Any technology that you need to succeed (hardware, software, reading materials, etc).</li><li>Flexible vacation and sick days.</li></ul>Application ProcessInterested candidates are invited to submit their resume. If we are interested in moving forward with your application we will reach out to you to discuss next steps. You will hear from us regardless of whether we decide to move forward or not.Cariina is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

2 Customer Service / Client Services Jobs