Fleet Service Manager

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

So what do you say? Are you ready to be part of something big?

In this high growth role, you will manage and direct defined aspects of the client’s fleet operations located in Los Angeles, CA. You will lead and inspire a team of vehicle technicians tasked with maintaining and repairing a growing fleet of self-driving taxis. You will set and achieve operational objectives, while controlling costs and developing a high-performing team. Above all, you will be responsible for ensuring the team is completing repairs according to our client’s service expectations, while working alongside other AutoNation teammates in a positive, innovative work environment.

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What are the day-to-day responsibilities?

• Establishing work priorities and tracking key performance indicators to measure the success of fleet maintenance operations, while implementing data-driven strategies to continually get better.
• Building, leading and developing a team of vehicle technicians, including hiring, mentoring, scheduling, and training, as well as offering promotion, discipline, and termination recommendations.
• Collaborating with client leadership to align on operational goals and strategies, and act as a key liaison between the client and AutoNation. This includes providing recommendations for improving the maintenance and administration of their fleet of self-driving taxis.
• Ensuring all work orders are closed accurately and in a timely manner while adhering to SOPs and all AutoNation and client company policies, procedures, and safety standards.
• Maintaining reporting systems required by AutoNation and the client and participating in or leading regular meetings to provide updates on performance.
• Establishing and maintaining a good working relationship with vocational and technical schools to enhance recruitment activities.
• Understanding and complying with federal, state, and local regulations that affect fleet maintenance and repair operations, such as hazardous waste disposal, OSHA right-to-know act, EV safety, and so on.

What are the requirements for this job?

• A minimum of 3 years in vehicle repair at an automotive service center or as a fleet operator.
• Experience managing a team of 10 or more vehicle technicians, with varying levels of skill and training.
• Demonstrated ability to achieve daily, weekly, and monthly operational targets.
• Excellent written, oral, and interpersonal communication skills.
• Ability to thrive in a fast-paced, dynamic environment while juggling competing priorities and tasks.
• High school diploma or equivalent.
• Comfortable using fleet or dealer management software such as Fleetio or CDK (or equivalent software).

What qualifications are preferred, but not required?

• Bachelor’s degree.
• ASE certification.
• Electric or autonomous vehicle maintenance experience.
• Familiarity with Google suite of office products such as Gmail, chat, and video conferencing.

At AutoNation, we want our employees to feel happy, healthy, and valued as they work to deliver a top-notch experience for our autonomous ride-hailing partner. We offer our full-time Associates great, competitive benefits, that include:

• Competitive pay
• Industry leading benefits, that include medical, dental, vision, HSAs, and more
• 401(k) with company match and financial planning guidance
• Short- and long-term disability coverage
• Company paid life- and cancer insurance
• An employee assistance program
• Paid time off that starts accruing on Day 1
• Employee discounts on vehicle purchases, services, and parts with AutoNation
• YOUDecide Discounts – Discounts on everything from travel to childcare available to all AutoNation Associates
• Employee Referral Program - get bonused for referring friends and associates for job opportunities with AutoNation (certain positions)
• Endless advancement opportunities with 300+ retail locations nationwide
• Opportunities to participate in philanthropic community outreach initiatives
• So much more!

The expected annual salary for this role is between $74,472.00 - $130,327.00, dependent upon each candidate’s unique experience and qualifications.

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching

• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.