You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
About the Internal Audit Group at American Express
Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.
We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.
About the role:
We are seeking a Sr. Manager for Artificial Intelligence/Generative AI Audit who is passionate about the evolving space Artificial Intelligence and Generative AI, and is capable to conduct impactful audits to ensure effective risk management across American Express. In this role, you will be a key member of the Internal Audit Group’s Data Science and Model Risk group wherein you will be conducting AI/Generative AI specific audits and coaching junior members of the team in doing so. This role is of an elevated importance to American Express in order to ensure its sustainable and responsible growth in the field of AI.
Key Responsibilities
- Participate in specialized (“core”) audits focused on AI/Gen AI to assess the Company’s AI/Gen AI governance, risk management framework and supporting control processes. This involves assessing the governance, risk management and controls that support the ideation, development, deployment and monitoring of AI/ Gen AI use cases.
- Effectively challenge the 1st line AI/ Gen AI use case developers and 2nd line risk management teams to ensure that the appropriate AI/ Gen AI risks are identified, mitigated, and governed.
- Collaborate with other internal audit teams to effectively assess AI/Gen AI controls across information security, information technology, data security and privacy, third-party compliance and so on.
- Present audit objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional and proficient manner.
- Evaluate results, synthesize audit findings across the project, draft audit reports and ensure effective and efficient execution of audits in conformance with professional and department standards.
- Assist team leaders, senior auditors, and staff auditors in accomplishing team objectives and producing results.
- Effectively coach, teach, mentor and develop junior colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, and audit methodology
- Maintain internal audit competency through ongoing professional development; and keep abreast of the latest developments in AI/Gen AI technologies, ethical considerations, and regulatory requirements, and update the audit coverage strategy accordingly.
We are looking for someone who has:
- Relevant work experience in risk management of AI/ML systems/ models
- Knowledge of global regulatory guidelines pertaining to AI and familiarity with internal audit practices.
- Ability to break down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate results and control recommendations with transparency and integrity.
- Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps.
- Capable of effectively working independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities.
Minimum Qualifications
- Advanced degree in Statistics/Computer Science/ Mathematics/Engineering.
- 5+ years of relevant work experience in risk management of AI/ML systems/ models within Financial, Banking, Consulting or other relevant Industry.
Preferred Qualifications
- Experience with Generative AI/ Large Language Models
- Experience with model risk management and/or technology related controls
Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
