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Advanced Automotive Service Technician

Advanced Automotive Service Technician

companyAutoNation
locationLaurel, MD, USA
PublishedPublished: 10/31/2024
Procurement / Operations
Full Time

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

So what do you say? Are you ready to be part of something big?

The Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.   

AutoNation Chevrolet Laurel

Pay Range: $26.00 - $33.00, based on experience.

Who Will I Interact With?
This position interacts daily with customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates, and Managers.

Day-to-Day Responsibilities:

  • Perform vehicle repairs and maintenance with accuracy and efficiency as outlined on repair orders, following dealership and factory standards to ensure customer loyalty.
  • Communicate with Parts Department and Service Advisors to manage workflow and maintain clear Customer communication.
  • Diagnose causes of malfunctions and perform repairs as authorized by the Customer.
  • Conduct multi-point inspections to ensure vehicle safety and reliability.
  • Document work completed on each repair order.
  • Maintain an inventory of standard Technician tools not provided by the Service Department as “special tools.”
  • Stay current on factory technical bulletins and participate in factory training as needed.
  • Provide exceptional Customer experience to foster loyalty.

Performance Measurement:
Success as an Advanced Technician is measured by achieving:

  • Targeted production goals
  • Targeted sales
  • Targeted Customer Satisfaction Index

Job Requirements:

  • High School diploma or equivalent
  • 2+ years of experience as an automotive technician
  • Automotive technical training (varies based on store needs)
  • Attention to detail, organizational skills, and follow-through
  • Valid in-state driver’s license with a safe driving record

Career Growth Opportunities:
After success in a Service Technician role, Associates may pursue career growth in roles such as:

  • Master-Certified Technician
  • Service Advisor
  • Service Management

Chevrolet Laurel is a large, high-traffic workshop with excellent growth opportunities for technicians to work on all GM makes and models. They are located in the heart of Laurel, the shop benefits from strong foot traffic and a steady workflow.

Exciting Benefits and Perks Await You:

  • Competitive compensation and 401k matching

  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.